1. APPROVED BY
HI FLIERS ACADEMIC INSTITUTE
Where Knowledge Has No Bounds
Be a part of the team… and experience the
difference, where knowledge meets excellence.
2. HI FLIERS ACADEMIC INSTITUTE | www.hifliersacademicinstitute.com | info@hifliersacademicinstitute.com | +971 4 2628037 | +971 52 531 8362
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“Where Knowledge Has No Bounds”
Experience the Difference where Knowledge meets Excellence
WHO ARE WE?
Hi-Fliers Academic Institute (HFAI) is a leading
management, training and educational consultancy
organization which has been formed by industry experts.
In 2004, Hi Fliers Academic Institute under the guidance
of our founder Mr. Rocky Rodrigues started by training
UAE students for academic studies. Since then, HFAI has
grown to new heights as an internationally reputed
organization for Supply Chain Management Training and
Management consultancy.
HFAI is a one stop training and consultancy institution,
where knowledge has no bounds. We advocate the
principles & standards that comprise its code of
Professional Ethics and conduct for its certifications
through international Affiliation, thereby ensuring public
confidence in the integrity of professionals.
CORE VALUES
Hi Fliers Academic Institute is more than a name – it is a
fusion of the five core values that define our culture.
Together these values set the stage for our service to our
Students, our relationship with one another and our
promise to our employees and students.
Professionalism: Maintain credibility and act in our
dealings with proficiency and skill.
Commitment and Integrity: We are honest in all
interactions and dealings. We earn our reputation by
adhering to the highest ethical standards and conduct.
Respect: Valuing the differences in everyone we work
with and treating them with dignity and courtesy. We
cherish collaboration and through our interpersonal skills
Performance: We recognize and reward outstanding
performance. We hold ourselves accountable for
achieving our goals.
Excellence: We strive for excellence in all we do. We
have a passion for continuous improvement through
embracing and investing in opportunities by leveraging
our knowledge and experience.
VISION
To become the most recognized knowledge development,
competency based training institution in the Middle East
region.
To develop Supply Chain Management (SCM), Logistics
Learning and Empowerment systems which are value-
based and responsive to an individual and to the social
development needs by bridging the industrial skill gaps.
MISSION
Provide world class professional training courses with
internationally accredited certifications.
Offer a bouquet of academic, corporate and vocational
courses in a variety of subjects under varied delivery
formats.
Focus on providing professionally trained manpower to
the SCM and Logistics industries.
Ensure optimal value for student’s time, efforts & money.
Offer specialized consultancy activities/ services to
various industry verticals.
Provide lifelong learning and development opportunities
as a means of continuous improvement in their pursuit for
building knowledge.
ADVANTAGE - HFAI
The ‘Preferred Training Partner’ in the UAE
Well-structured professional industry modules.
Innovative Procurement Techniques.
Industry Case- Studies.
Specialized Negotiation Skills & Techniques.
Tailor-made Courses.
Training sessions to suit working professionals.
Focus on Key Performance Indicators. (KPI’s)
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OUR EXCLUSIVE TIE UP WITH THE AMERICAN
PURCHASING SOCIETY (APS – USA)
The American Purchasing Society is a professional
association of buyers and purchasing managers and was
the first organization to establish certification for buyers
and purchasing professionals. Due to the quality of
professional training and loyalty by HFAI with APS;
Hi-Fliers Academic Institute has been recognized by APS
(American Purchasing Society) as their Preferred Training
Partner.
CERTIFICATIONS BY APS – USA.
There are 3 Certification programs by American
Purchasing Society which is being conducted by Hi-Fliers
Academic institute in the UAE; and other GCC countries,
India and Sri-Lanka.
Certified Purchasing Professionals (CPP)
Certified Professionals Purchasing Manager (CPPM)
Certified Professional in Distribution and Warehousing
(CPDW)
HFAI along with APS, advocates the following principles
and standards that comprise its Code of Conduct of
professional Ethics and Professional Conduct adherence.
This code is required for certification through APS and
serves to ensure public confidence in the integrity of
Purchasing Professional.
Certified Purchasing Professionals (CPP)
The CPP program is for professionals who have
demonstrated the skills to successfully implement
improved purchasing and supply chain practices as part
of a business solution in an organization.
Certified Professionals Purchasing Manager (CPPM)
The CPPM Program should be obtained for professionals
who are in managerial positions or who need to move
forward from officers / planners / supervisors into
managerial positions. CPPM provides guidance to
professionals to be leaders in procurement management.
Certified Professional in Distribution & Warehousing
(CPDW): CPDW program should be obtained by
warehouse officers, Supervisors and Managers to guide
and improve their knowledge and enhance their growth in
warehouse and Inventory Management.
WHY – The NEED for Procurement Certifications
These Certification programs are important to people in
purchasing & supply chain management for many
valuable reasons:
Business management recognizes the growing
complexity and heavy demands of the purchasing
and supply chain operations. Executives need the
assurance that their purchasing & supply chain
managers, buyers, planners is adequately trained,
dedicated and reliable to their professionals.
Due to growing realization in the business world, that
only professionals can get jobs done professionally;
the APS certification provides that CONFIDENCE in
the ability and integrity of the people.
Other facts, supporting the need of certifications in
purchasing and supply chain staff includes marked
degree of improvement in personal confidence,
satisfaction and pride; and it is manifested by
improved performance by a verified individual.
Also Certification provides / permits closer control of
spurious purchasing and supply chain operations
based on recognition of professional competence and
performance.
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COURSE OUTLINE
Certified Purchasing Professional (CPP)
Introduction in Purchasing
Purpose & Scope of work
Preface
Objective of Purchasing Function
Precept
Definitions & Guidelines.
Organization & Responsibilities in Purchasing
Glossary of Business Terms
Organization & Responsibility of Purchasing
Centralized vs De-centralized System
Buyer Qualifications
Ethical Standards
Procurement Process
Purchasing Cycle
Scheduling & Lead time
Obtaining Bids
Use of RFQs
Bid Analysis
Sourcing Decision
Order Placement
Single Source / Multi Sourcing
Price Analysis
Purchasing System
Need Identification
Preparation & Order Placement
Expediting
Receipt / Inspection & Acceptance
Invoice Verification
Procurement Methods
Oral Ordering
Written Purchase Order
Imprest Fund
E-Procurement
Blanket Purchase Agreement
Vendor Management
Type of Suppliers
Selection Criteria
Strategic Sourcing
Source of Supply
Lease Purchase Analysis
Solicitation Planning & Written Solicitation
Written Solicitation
Supplier Responsibility & Rating System
Supplier Performance Management
Supplier Responsibility
Supplier Survey
Inventory Control & Measurement
Pareto Analysis
Percentage
Physical vs Book
Lead Time
Safety Stock
Inventory Risks
Inventory Shrinkage
Contract Management
Introduction
Definition
Type of Contracts
Elements of Contracts
Quiz
Negotiation
Essentials of Negotiation
Buyers Perspective
Mastering the Key Paradoxes
Hard Ball Tactics
Cialdins Tactics of Influence
Negotiation Communication
Tips on Effective Communication
Top 10 Rules on Virtual Negotiation
10 Mistakes to Avoid in Negotiation
Global Negotiation
Skills to Win
International Sourcing
Definition
Categories
Potential Hazards of Global Sourcing
Researching Global Sources
Current Risk Management
Sourcing Strategies
Currency Hedging
Identifying & Qualifying offshore Suppliers
Purchasing Check lists
Items to Negotiate
When to Negotiate (Good time vs Bad time)
Policies & Procedures
Review of Suppliers Facilities
Placing the Order
Purchase Order Terms
Essential Mathematics of Purchasing
Be a part of the team. . . and experience the difference, where knowledge meets excellence.
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Certified Professional Purchasing Manager (CPPM)
Policies / Procedures / Management
Review of Purchasing & Procedures
Review of Requirements for a Contract
Review of UCC
Objective of Business
Major Business Functions
Purpose & Duties of Management
Purpose & Duties of Purchasing Management
Purchasing Organization Structure
Resource Management / Ethics
Business Industries & Organizational Psychology
Human Resource & the Law
Diversity in the work place
Selection
Training & Supervision of Buyers & Management
Business & Purchasing Ethics
Job Description
Quality & Services
Account / Finance Material Management in Purchasing
Accounting & Finance
Budgeting & Control of Purchases
Buy or Lease
Payment Terms & Discount
Dollar or Yen
Inventory Control & Material Management Issue
Security Issues
Negotiating / Advanced Tool / Techniques
Locating & Selecting Suppliers / Suppliers Relations
International Issues / Negotiating Techniques
Math Needed / Communication / Other Legal Issues
Management Tools
Advance Purchasing Methods & Practices
Green Purchasing / Public Relations
Essentials of Economics
Certified Professional in Distribution and Warehousing (CPDW)
Introduction to Supply Chain Management
Objective of Supply Chain Management
Role of Warehouse in Supply Chain Management
Planning a Warehouse
Storage Guidelines for the Warehouse
Operation Costs of a Warehouse
Warehouse Management
Warehouse Activities
Warehouse Processes (Inbound & Outbound)
Process Flows
Warehouse SOP’s
Objective of Efficient Warehouse
International Commercial Terms (INCOTERMS 2010)
Purposes / Uses / Application of Incoterms
Types of Incoterms
Warehouse Inventory Management
Purpose & Objectives of the Inventory -
Control Function
Glossary
The Types of Inventory & types of Controls
Perpetual and Periodic, System and
Minimizing Quantities.
Cycle Counts & Counting Methods
Techniques , MRP - Planning
What is key Performance Indicator?
What is Benchmarking? How & Why?
Operating cost break-up in a typical warehouse
How to determine KPI’s?
KPIs for Receiving, Put-away, Storage, Pick-n-pack, Shipping
Manual Storage Types
Safety in Warehouses
Main Type of Hazards
How do you manage the Risks in the following
Hazards?
Japanese House Keeping Concept in Warehouses
(5S Concept)
Material Resources Planning
Concepts & Components
Significance of Just in Time
Concept of perfect order
Type of Lead Time
Demand Forecasting & Significant
Replenishment Methods
Inventory Rules
Models of Inventory Planning
General Warehouse Practices & Visual Display
Practical Examples
Case Study
Importance of Logistic in Supply Chain Management
Overview of Logistics Management
Major Features -Time-based Logistics
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You’ll never have a product or price advantage for ever…
They can be easily duplicated…
But a strong training and caring culture can’t be copied…
“ Having Mr. Rodrigues as a mentor (for CPP / CPPM) has truly been an enlightening experience for me. There is never a dull
moment in his class; he has our attention within his grasp always. He has a wealth of knowledge and vast, vast experience and
for this very reason he is an inspiration to me. ” Mr. Yogiraj
“I recently finalized my CPP. This information was very helpful and beneficial to me and to my organization. I encourage
anyone with purchasing experience to get certified with the American Purchasing Society - the courses are tailored to meet
your demanding lifestyle. Thanks Hi-Fliers Academic Institute! ” Mr. Makhsud Mirdodoev
“I am very proud to be a part of this society and to have earned my purchasing certifications in CPP and
CPPM. Appreciate the Training from Hi-Fliers. .I hope to undertake more certifications and broaden my
purchasing knowledge” Mr. Ajay Devdutt
“I have just been Certified Purchasing Professional and the intensive course syllabus for the CPP
program gave me a lot of new insights and knowledge. It gave me more confidence to do my job”
Mr. Youssuf Al Lamki
“I would recommend getting a CPP/CPPM, not just for prestige, but also for the knowledge that comes with
studying for the specific requirements of the CPP/CPPM exam. Purchasing people are expected to know
about a wide variety of business subjects now, not just how to place orders” Mr. Vijay Kumar Bn
“Appreciate the professionalism as well as the style and technique in which the training was conducted.
Excellent trainers” Mr. Nurbek Zarlyk Uulu
“I really enjoyed the information in the course, CPDW. I thought they were filled with valuable information
and mainly on Warehouse Safety; Key performance indicators & Inventory Management under the
expertise of Mr. Rodrigues the Trainer” Mr. Francisco
“Expert trainers and an outstand course. Very well organized and helped us with a network forum”
Mrs. Fatma Al-Musallami
“Excellent knowledge of problem solving and truly exceeded my expectations. I enjoyed the course as it was very informative”
Mr. Adiyaman
“I enjoyed the course and found the format easy to navigate, and the contents filled with valuable information. I would
recommend the "Preparation for CPP Exam" course to purchasing professionals looking to expand their knowledge”
Mr. Rashid Al Washahi
“I have recently completed both CPP & CPPM Certifications. Awesome I learned so much, it has already started paying
off for me. Thanks so much to Hi-Fliers for their training & professional trainers” Mrs. Rohina Aggarwal
“As recently certified in CPP /CPPM, I was in awe of the thoroughness of Hi-Fliers Academic Institute. I
was also impressed with the support of the Hi-Fliers/ APS workforce, and the instructor who led the
courses. Thank you for selecting me and giving me a vote of confidence” Mr. Amit Jagannath Patil
7. HI FLIERS ACADEMIC INSTITUTE
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