Death Certificate Registrar and Medical Records Technician Intern

1. COUNTY OF SAN DIEGO
HHSA • 3851 Rosecrans Street
San Diego, California

2. County of San Diego
Vital Records and
Statistics
HEIT 262 Directed Clinical Practice (DCP) Professor Jagielinski
Roberta Steele
May 13, 2016

3. HHSA: Health and Human Services
Agency
Public Health is government working with
private organizations and community-based
professionals to:
• Increase the years and quality of healthy life
• Promote health behaviors
• Prevent disease and injury
• Protect the community from health
emergencies
• Assure access to health care
• Eliminate disparities in health status
• Ensure a healthy environment
• Conduct surveillance and control of
reportable diseases
HHSA LIVE WELL Public Health Services brochure
WHAT IS
PUBLIC
HEALTH?

4. WHAT DOES
VITAL RECORDS
& STATISTICS
DEPARTMENT
DO?

5. Issue Burial Permits
WHAT DOES
VITAL RECORDS
& STATISTICS
DEPARTMENT
DO?

6. Register Certificates of
Death
WHAT DOES
VITAL RECORDS
& STATISTICS
DEPARTMENT
DO?

7. Register Certificates of
Death
& Issue Burial Permits
WHAT DOES
VITAL RECORDS
& STATISTICS
DEPARTMENT
DO?

8. .
WHAT DOES
VITAL RECORDS
& STATISTICS
DEPARTMENT
DO?
Register Birth
Certificates
& Register Fetal Deaths

9. My DCP
GOALS
TEAMWORK
• Learn from and be part of a
Vital Records Team
• Be one of the best interns ever
• Be a team member by helping
where ever the need
• Work hard and efficiently
• Leave a Project Gift

10. My DCP
VITAL RECORDS &
STATISTICS
Work Processes
• Served as a Registrar
– Registration of Certificates
of Death=390 processed

11. My DCP
VITAL RECORDS &
STATISTICS
Quality Improvement
• Developed a Registration
of Certificate of Death
– Standard Operating
Procedure (SOP) training
documentation

12. Registration of
Certificate of
Death Standard
Operating
Procedures
Creation

13. My DCP
VITAL RECORDS &
STATISTICS
Work Processes
• Served as a Registrar
– Issuance of Burial Permits=
390 processed

14. My DCP
VITAL RECORDS &
STATISTICS
Quality Improvement
• Registrar: Issuance of
Burial Permits
– Developed a Issuance of
Burial Permits SOP training
documentation

15. Issuance of
Burial Permits
Standard Operating
Procedures
Creation

16. My DCP
VITAL RECORDS & STATISTICS
Work Processed
• Coding Death Certificate
Amendment &
• ERDS Hardcopy Email Death
Certificate Coding= 389
processed
• Saving Log Folder ERDS
E-Amendments= 214 processed
• Scan Affidavit to Amend from
State-Already Signed = 29
pages

17. My DCP
VITAL RECORDS &
STATISTICS
Work Processes
• Outlook E-Amendments
• Fetal FDRS Outlook
Email Request
• Burial Permit Hardcopy
Refile = 37 processed
• ICD-10 Coding Tips from
Patty documented

18. My Final
GOAL
A GIFT
• Leave a project gift-
ten processes mapped

19. Mapping
Ten
Process
Flowcharts

20. • Log Folder ERDS E-Amendments
• Saving MRT Amendments
• ERDS Hardcopy Email Death
Certificate Coding
• Scan Affidavit to Amend from State-
Already Signed
• Outlook E-Amendments
• Fetal FDRS Outlook Email Request
• Burial Permit Hardcopy Refile
• ICD-10 Coding Tips
• Registration
Mapping
Ten
Process
Flowchart

21. Working in the Vital Records Department on
many Certificates of Death and Burial Permits,
changed my life. It truly changed how I looked
at life.
I saw how many people died each day. They
lived and they died. Over. These people had
meant something to someone, even the John
and Jane Doe’s.
Be careful how you complete a Certificate of
Death; it’s like a headstone – it leaves a final
purpose to a loved one’s life.
I started in Vital Records & Statistics a week
before my Dad passed. It was difficult working
in the Vital Records & Statistics department
actually helped me cope with his death.
MY DCP
FINAL TAKEAWAY

22. A very special
Thank You!
To All the Staff
at County of
San Diego, especially
Jeff Johnson, Epidemiology Director;
Heidi Lowe, Vital Records and Statistics
Director;
Elizabeth Virgen-Santos, Senior Medical
Records Technician; and to
Holly Jagielinski, Professor at San Diego
Mesa College for her customized
placement and oversight.
Thank You!