This letter provides a strong character reference for Robert Moss from his former senior manager Ian Delaney. It describes Robert as consistently exceeding expectations in his interpersonal skills, problem-solving, and work ethic. Robert impressed as a top performer who went above and beyond for customers, seeking feedback to improve. Ian highlights Robert's passion, selflessness, enthusiasm, and eagerness to learn as making him a valuable employee that Ian would recommend without hesitation.

1. To whom it may concern,
This letter is my personal character reference for Robert Moss. I worked as Robert's
senior manager for a period of approximately ten months. In my interactions with him,
I found that he consistently exceeded expectations in his interpersonal skills,
problem-solving abilities, and work ethic.
Robert was signed on to our Moving Up manager program last year and was
installed as Checkout Manager shortly after. One of the things that immediately
impressed me was how quickly he matched the pace of his peers. From that moment,
despite his relevant inexperience, he never shirked responsibility and was
consistently among the top performers and was a genuine asset to the store.
Robert's strongest point would without doubt be his willingness to go the extra mile
for customers. He always showed diligence and determination to ensure that
customers received the best possible service and left the store satisfied with their
experience. This was confirmed by the numerous letters, emails and phone calls we
received complimenting Robert on his helpfulness and friendliness.
Another thing that impressed me greatly was Robert's thirst for knowledge and
always wanting to better himself in order to get ahead. He actively seeks feedback
and works on it in order to make himself a more valuable asset to the store. He is a
fantastic team player, always willing to lend support to colleagues when they need it.
I found Robert to be polite, reliable, punctual and always delivered tasks in an
effective and timely manner.
Employees of Robert's calibre and eagerness are very hard to come by and I can
safely say I have encountered very few with his passion, his selflessness and his
enthusiasm in my ten years of working in retail.
Based on all this I would have no problem in recommending Robert in any venture he
wished to pursue.
For any more information please feel free to contact me on 0876132685.
Regards
Ian Delaney
Store Manager
Tesco Kilcoole Express