This is a look at what work might look like in the future after COVID-19. This scenario was developed by Robert Grossman and Yoichi Kanayama as part of a Master Challenge project at the Institute of Design at IIT under the guidance of Service Design leader, John Payne.

1. In the future….
THE SCENARIO

2. Work from home is the new
normal
Since a cure for COVID-19 hasn’t been found
THE SCENARIO

3. Most employees remote work
permanently
THE SCENARIO

4. Many companies try to hold onto
old methods of working by
keeping everyone working
together at the same time and
place
THE SCENARIO

5. Collaboration software has moved
from “nice to have” to “must have”
THE SCENARIO

6. All physical work activities have
moved online
Like all-staff meetings and after-work drinks
THE SCENARIO

7. Physical offices are becoming
rare
Virtual reality becomes a common work environment
THE SCENARIO

8. Many businesses still expect
employees to be in business dress
online
From their bedrooms and kitchens
THE SCENARIO

9. Share what you think will happen
in the comments below
THE SCENARIO
This scenario was developed by during a Master Challenge course at the Institute of Design at the
Illinois Institute of Technology the summer of 2020 under the guidance of John Payne.
Robert Grossman Yoichi Kanayama
@robertgrossman7 @yoichi-kanayama-a82854191