1. Optimise
Your
Customer
Lifecycle Sales Operations
Management
Profit
Marketing Service

2. Overcoming Today’s Challenges
Competitive • Increased cross selling
Pressures
• Improved Customer
Customer
Demands Satisfaction
Increased • Joined-up processes
Costs
and information

3. Optimised Customer Lifecycle Management
Sales Operations
Customer
Analytics
Marketing Service

4. For Management
• Joined-up functions
s Operations
• Real-time Reports
Business
Analytics
• Customer and Asset
Performance
Service
• Deepen Customer
g
Relationships

5. For Sales
• Simple Sales Lead
Sales Operation
Management
Pipeline
• Tailored Deal Workflow Analytics
• Instant Reports Marketing Service
• Intelligent Alerts

6. For Operations
• Consistent, Effective
s Operations
Delivery
Performance
Analytics • Visibility
• Customer Interaction and
g Service
Profile Building

7. For Service
• Responsive Service
les Operations
• Intelligent Contract
Management
Service
Analytics • Customer Interactions
• Enable Self-service
eting Service
• Track Customer Satisfaction
and Capture Future Needs

8. For Marketing
Sales Deli
• Proactive, targeted
communications Lead
Analytics
• Cross/up sell to existing
customers Marketing Ser
• Nurture new customers
• Improve Marketing RoI

9. Your business is UNIQUE
Flowlens is tailored to your business:
Your
Your Your
Your Data Products
Processes People
& Services
=

10. =
Increased Profits

11. =
Reduced Costs

12. =
Greater Buy-in

13. =
Total Visibility

14. • 30% Increase in Spare Parts Sales
• 50% Reduction in Manual Support
• Global access for team, customers and
partners
• Reports in seconds, not days over
previous systems
“With Crafty Devil, we’ve been able to maximise revenue for the overall
business. I’d recommend them to anyone.”
Moya Johnston, Managing Director, Survitec Group

15. Contact Sales Operations
Damien Savage
CLM Consultant
Profit
damien@craftydevil.co.uk
07736 386788
Marketing Service
flowlens.com