1. Reyna Crystal Molina
540 East Gladstone Street Apt #114
Azusa, CA 91702
☎ (626) 731-8230 ✉Molina.reyna94@Gmail.com
Objective
Obtain a position as a team player in a people-oriented organization where I can utilize
my customer-service experience in a challenging environment to achieve the not only my
goals but the company goals as well.
Skills
- Great customer service
- Well Organized
- Able to perform filing task (alphabetically, numerically, etc.)
- Excellent at interpersonal communication over the phone or in person
- Able to complete tasks with limited to detailed instructions
- Self – motivated and goal – oriented
- 40 WPM
- Ability to operate Mac and Windows computers
- Microsoft Office (Word, PowerPoint, Excel)
Work History
The Zone Inc., Glendale, CA (Hostess, May 2015 - Present)
 Assist in setting-up banquet halls for parties, review-seating arrangements and
arrange party supplies and equipment in banquet hall.
 Greet and direct customers to the tables, serve food and beverages, and assist in
cleaning and bussing tables.
 Maintain enthusiastic environment when working with kids and communicate
with customers and accommodated their requests.
 Plan children’s activities for birthday parties.
Two Toms, Covina, CA (Team Member, September 2014 – February 2015)
 Knowledgeable in operating commercial grade blenders.
 Properly rotates merchandise in refrigerated coolers and department tables, paying
special attention to spoiling goods.
 Handles damaged and spoiled goods according to company policy.
 Keeps coolers/tables fully stocked and faced.
 Ensures department décor of fresh fruits is fresh and properly maintained.
 Prepares various juice bar goods following company recipes.
 Enthusiasm while announcing juice bar specials.
Taco Bell, Lancaster, CA (Team Member, September 2014 – February 2015)
 Maintain sanitation, health, and safety standards in work areas.
 Take food and drink orders and receive payment from customers.
 Serve orders to customers at windows, counters, or tables.

2.  Maintain clean and orderly checkout areas and complete other general
cleaning duties, such as mopping floors and emptying trashcans.
 Count money in cash drawers at the beginning of shifts to ensure that amounts
are correct and that there is adequate change.
Subway, Ventura, CA (Sandwich Artist June 2014 - September 2014)
 Clean food preparation equipment, work areas, and counters or tables.
 Restock kitchen supplies, rotate food, and stamp the time and date on food in
coolers.
 Perform food preparation tasks, such as making sandwiches, making soups or
salads, baking breads or desserts, and brewing coffee or tea.
 Perform general cleaning activities in kitchen and dining areas.
 Clean food preparation equipment, work areas, and counters or tables.
The Laurel Foundation, Pasadena, CA (Office Assistance, June 2014 - August 2013)
 Deal directly with customers either by telephone, electronically or face to face.
 Answer phones and transfer to the appropriate staff member.
 Update and maintain databases such as mail list, contact lists and client
information by phone.
 Co-ordinate and organize appointments and meetings.
 Assist with event planning and implementation.
 Monitor and maintain office supplies.
One Heartland, Malibu, CA (Counselor, May 2012 – June 2013)
 Organize and lead a variety of small and large group activities each
week. Activities may include crafts, nature, songs, games, opening and closing
ceremonies, swimming, archery, canoeing, Family Night, etc. This includes time
spent on the bus.
 Identify and respond to camper behavior issues.
 Ensure that the site is kept clean, organized, and free of litter.
 Communicate with parents about participant’s experiences and report concerns to
Camp Leadership.
 Assist in maintaining accurate program records including incident reports,
logbook documentation, and daily attendance.
 Know and understand ALL emergency procedures associated with the camp
program.
Education
Restaurant Opportunities Center - Los Angeles (May 2015 - Present)
Pasadena City College (May 2015 - Present)
Southwestern College (August 2011 - May 2012)
*References Upon Request*