1. Curriculum Vitae ofREHANAADAM
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 Personal Details
First Name Rehana
Surname Adam (nee’ Khan)
Gender Female
Date of Birth 07 August 1970
Marital Status Married
I D Number 7008070141086
Children 2
Employment Status Employed
 Employment History
23 March 1989 – 31 January 2011
Property Assistant, First National Bank Premises Division,
KwaZulu-Natal Regional Office
01 February 2001 – 31 January 2002
Project Administrator, Fist National Bank, Infrastructure
Creation KwaZulu-Natal
01 February 2002 – 30 Nov ember 2002
Project Accounts Reconciliation, First National Bank,
Metropolitan Delivery, Finance Department – retrenched
30.11.2002
March 2003
Administration – contracted via Quest to work at Standard
Bank, Human Resources Dept., KwaZulu-Natal Regional
Office
24 March 2003 – 28 February 2004
Building Supervisor (contract), First National Bank Building,
Cnr. Smith & Field Streets, Durban
01 March 2004
Acting Infrastructure Support Co-Ordinator (contract), First
National Bank, Infrastructure Support Department, KwaZulu-
Natal
2007
Infrastructure Support Co-Ordinator, First National Bank,
Infrastructure Dept. KwaZulu-Natal
2008 Manager Infrastructure Support, First National Bank,

2. Curriculum Vitae ofREHANAADAM
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Infrastructure Dept. KwaZulu-Natal
April 2011
Maintenance Manager, First National Bank, Banking
Channels Support Centre, KwaZulu-Natal
April 2012 - current
Business Support Manager, Points of Presence
Infrastructure Lifecycle, Maintenance
 Functional Summary / Experience
Maintenance Inspection, reporting and facilitation of repairs and
maintenance required to all Bank outlets – owned, leased,
residential and commercial.
Co-ordinating and implementation of service requirements
viz. Air-conditioning, UPS, generator
Attending incidences viz. Shattered shopfronts, vandalism,
flooding etc. and ensuring that the area is secured from
further risk, emergency repairs are carried out and business
is resumed with minimal loss of business time
Ensure completion of all help desk calls assigned to myself
and timeous closure of same - managing time lines
Escalate and ensure completion of help desk calls assigned
to other Departments but which affect operations in my
designated outlets i.e. lift operations etc.
Reconcile assets (furniture and iT) on site with register
Reinstatement of closed Points of Presence and vacant
bank owned buildings. Creating a scope of works based
on very minimal descriptions received on A3 agreements
and issuing same out for comparative quotations.
“Smalls” Project Installations - Creating a scope of works on
drawings received and site visits undertaken and issuing
same for comparative quotations.
Assist Points of Presentation with security related matters
such as advising on physical security issues and attending
to kaba lock software maintenance
Facilitate and ensure completion of ad-hoc and roll out
projects and ensure branch specifications are maintained
Report monthly to Line Management and weekly to
Province on matters requiring attention in the Outlets.
Logging of requests for the ordering of iT equipment,

3. Curriculum Vitae ofREHANAADAM
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creating change orders for removal of old equipment from
Branches and adjustments to asset registers, creating
change orders for closing or increasing capacity of data
lines, ensure Networks is kept informed of reasons when
Branches are not operational, re-routing telephone lines
when outlets are closed.
Building Facilities and Management Co-Ordinate activities of contractual cleaning staff for
efficient utilisation in the multi storied and tenanted
building.
Address Tenant queries regarding maintenance and
building issues affecting their occupancy of the building.
Oversee the contractual maintenance and repairs such as
air-conditioning, evacuation system (fire alarms, smoke
detectors), fire equipment (fire hose reels, fire extinguisher,
fumigation
High-rise building window cleaning, repairs and
maintenance
Service and maintenance of passenger and service lifts to
ensure compliancy in respect of regulatory requirements.
Upkeep of electrical and lighting to ensure electrical
compliance
Ensuring OHS and safety issues are addressed and kept to a
high standard
Order and control stock purchased for the Building
Peruse and ratify Building services invoices for Management
approval (Telkom, Municipal, contracts, ad hoc
maintenance work)
Control to receiving, storing and removal of assets in the
Building.
Projects Facilitate the Infrastructure revamps and alterations :
 as specified in the Bill of Quantities (BOQ) from the
quantity surveyor
 Indicated in approved architectural drawings
 in keeping with the Bank’s laid down specifications
and Branch operational requirements (BOM model)
 on time and within budget
Request and evaluate quotations and obtain the best price
for work required within a certain scope and specification.
Ordering of various equipment viz.:
 furniture, fittings, equipment
 softs : carpeting, vinyl flooring, curtaining, blinds
 shopfitting and counters

4. Curriculum Vitae ofREHANAADAM
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 signage – external illuminated, internal and vinyl
applications
 Plants, pictures and artwork
 Security equipment : safes, CCTV, alarms, cameras
Real Estate & Property Leasing Peruse, sanction and negotiate lease terms and conditions
on behalf of the Bank.
Research into tenant trends (liase with other property
owners and banks), market related rentals (SAPOA reports)
for:
 Commercial
 Residential
 Special :
 ATMS
 Notional
o Outlets operating within bank owned
properties
o External Departments within Bank owned
Buildings
 formalising agreements with Wesbank and First
Auto for desk space used in branch banking
halls and offices
Generate and maintain lease diaries and correspondence
Office Administration and Account
Reconciliation
Completion of requisitions with accurate budget
allocations
Capture of requisitions on AS400 Premises system and
distribute subsequent orders to contractors and outlets
Diarise to follow up on contractors and suppliers to ensure
that payments are effected timeously by Premises
Johannesburg Office
Reconcile invoices against orders placed, generate
monthly project expenditure reports and monitor project
expenditure against provincial allocation
Reconcile Branch P&L invoices against monthly statement
of accounts
Peruse articles of interest in the Bank’s various
communication centres and distribute articles of relevance
to various staff members i.e. Key Information etc.
Calculate and keep record of the staff register
Submit reports on overtime and undertime
Vehicle Fleet Administration Receive and securely file all vehicle log books received for
all vehicles purchased by the Bank
Fill out cheques for vehicle purchase and subsequent
balancing of the cheque account (viz. Debits and credits

5. Curriculum Vitae ofREHANAADAM
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to various internal accounts)
Reconcile the provincial auto card statements monthly
 Education
Matric 1988 Wingen Heights Secondary School
Basic Property Program South African Property Owners Association (SAPOA)
OHS FNB Training Centre KZN
Project Management FNB Training Centre Sandown
 References
Margaret Watts Project Manager, Enterprise and Project Management
Office.
Cel. 082 495 6063
Email : mwatts@fnb.co.za
Ken Pillay Operations Support, Points of Presence
Infrastructure Lifecycle, Maintenance
Cel. 072 349 5796
Email: ken.pillay@fnb.co.za
Sharita Haripersadh Branch Manager, Chatsworth Branch
Cel. 083 305 6002
Email: sharipersadh@fnb.co.za
 Contact
Please contact / message me via LinkedIn.