1. Skills Learned in
Business Communication
By Raymond Montoya

2. P.F.C.C.P.
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When you are dealing with a problem in the
work place, follow this acronym to solve it
effectively. Be:
Practical
Factual
Concise
Clear
Persuasive

3. Applications to a Job
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When applying, make sure to include a short
cover letter highlighting your attributes related
to the job
Attach a resume
Make sure your call to action is easy so that the
company can reach out to you if they wish you
If you do get the interview, send a thank you
letter thanking the company for their time

4. Use A.I.D.A.
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Use this acronym to help express your points in
the letter
A – Attention
I – Interest
D – Desire
A – Action
These skills are extremely important when you
are writing a business letter to a company and
can be beneficial if used correctly

5. You Attitude
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This is potentially the most important part of
any letter
This You Attitude will help you connect to your
audience and help them connect to you
Making the letter about the reader involves them
in the situation, and they will be more inclined
to read on

6. Negative Message
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Negative Messages are difficult, so make sure to
master the direct and indirect approach
You are informing the reader of something that
has happened, make sure to be concise
Offer any kind of additional information that
will help the reader
Close in a cordial tone and offer any contact
information for any further questions

7. Negative Message
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Negative Messages are difficult, so make sure to
master the direct and indirect approach
You are informing the reader of something that
has happened, make sure to be concise
Offer any kind of additional information that
will help the reader
Close in a cordial tone and offer any contact
information for any further questions