2. Case Study -Contacts Database – Email Appending for a UK Client
• A UK client approached us to improve their contacts
database and add email IDs
• The scope of our research included:
Check existing information of contacts provided,
update recent and relevant changes
Check for correct name
Check if employee still works with the
company
Check address, phone an fax details
Check if there is change in designation
Add Email ID for every contact
REQUIREMENT
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3. Case Study -Contacts Database – Email Appending for a UK Client
• The client was provided with an efficient and reliable
solution that included:
Up to date contacts database with added email
IDs.
Two layer quality checks on data processed
Yearly update of the database to keep it relevant
and up-to-date
SOLUTION
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4. Case Study -Contacts Database – Email Appending for a UK Client
• Secondary research on company websites
• Data collection from third party credible sources
• Validation of data collected from all sources
• Multi-level quality checks including statistical
analysis
METHODOLOGY
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5. Case Study -Contacts Database – Email Appending for a UK Client
• Client was able to save on costs due to the low US$ /
hour service that we provided (around US$ 5.5 / per
hour).
• The client benefitted from our existing experience of
handling people databases
CLIENT BENEFITS AND
FEEDBACK
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6. DISCLAIMER
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recommendations that TBRC Business Research delivers will be based on information gathered
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actions taken based on any information that may subsequently prove to be incorrect.
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