1. Computer Administration
Page No 1
COMPUTER ADMINISTRATION - 3601L
WRITTEN ASSESSEMENT 60%
NAME:______________________________________________________________
GROUP NO:___________________COURSE NO:__________________________
TIME ALLOWED: 90 MINUTES
READING TIME: 5 MINUTES
ATTEMPT ALL QUESTIONS
WHEN COMPLETED HAND IN-
- THIS TEST PAPER
PC, BOOKS OR OTHER REFERENCE MATERIAL MAY NOTBE
USED
SECTION A: MULTIPLE CHOICE 40
SECTION B: SHORT WRITTEN ANSWERS 60
PASS MARK 70%

2. Computer Administration
Page No 2
SECTION A - MULTIPLE CHOICE
Circle the correct answers
SAMPLE:
e.g.:
Which of the following groups are input devices only?
a/ printer, keyboard, scanner
b/ keyboard, scanner, mouse
c/ monitor, printer, mouse
d/ printer, keyboard, monitor
THE FIRST 20 QUESTIONS ARE WORTH TWO MARKS EACH
1 Wordprocessors, data-bases and spreadsheet programs are examples of:
a/ operating systems
b/ custom-build software
c/ application packages
d/ firmware
2 Which of the following has the least in common with the other three ?
a/ CD-ROM
b/ mouse
c/ magnetic disk
d/ memory
3 You are to supply software for checking the profits and losses on daily
trading on the stock exchange. The formula and base figures change
frequently depending on market activity. Which of the following would you
recommend as the most suitable package to meet this requirement ?
a/ wordprocessor
b/ spreadsheet
c/ graphics package
d/ CAD package

3. Computer Administration
Page No 3
4 You are to supply hardware to an architect who designs house plans. The
architect already has an industry-standard PC. Which of the following would
you recommend as the most suitable hardware/software combination to meet
this requirement ?
a/ CMS package and dot-matrix printer
b/ CAD package and plan driver
c/ CAD package and plotter
d/ Drawing package and OCR
5 Which of the following is an effect of a virus ?
a/ slows down the system
b/ prevents access to programs
c/ destroys programs
d/ all of the above
6 Which of the following is not usually affected by a virus ?
a/ data files
b/ program files
c/ boot sector
d/ memory
7 When using virus protection software, which of the following should the
computer user do ?
a/ keep the virus protection software in a virus protected disk area
b/ load the virus protection software in high memory area
c/ copy the virus protection software to another virus-free disk
d/ load the watch version of the software as a resident program
8 Select one word in the list below that refers to virus activity ?
a/ polymorphic
b/ polygraphic
c/ polyphase
d/ polyoptic
9 From the list below, select the duty which is most likely to be carried out by a
computer administrator:
a/ keeps records of computer purchases
b/ maintain records of help desk calls
c/ provide user support and advise
d/ all of the above

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10 An author’s exclusive right to print, publish and sell work is called :
a/ legal copy
b/ copyright
c/ software license
d/ property rights
11 A key role for a computer administrator is to:
a/ write system requirement specifications
b/ change software when needed
c/ assist users to make the most out of their computer resources
d/ deliver the main lectures at software training sessions
12 A major reason why companies unknowingly infringe copyright laws is:
a/ they purchase large volumes of software
b/ they purchase at discount prices
c/ they don’t monitor the number of machines on which software is
installed
d/ employees bring their own software to work
e/ company records get into a mess
TRUE/FALSE QUESTIONS
13 A virus is data stored on a computer disk T F
14 Diskettes are a cheap and easy medium for backups T F
15 Software piracy is a way of breaking copyright law T F
16 In most situations a restoration of files from backup copies is required if a new
hard disk is installed T F
17 The word modem is made from the first letters of the words method of
depacking modules T F
18 Fixing first-level (simple) hardware faults is done by a computer administrator
T F
19 Software Integration is undesirable because it slows down the user’s
productivity T F
20 A dot-matrix printer is usually used for high quality graphic output
T F

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SECTION B - WRITTEN ANSWERS
21 You are employed as a computer administrator for a small financial
institution.
They have over 200,000 records which 30% of they records are altered daily.
What type or types of backup would you implement to be suitable for such an
organisation. Give your reason. (10)
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21 You have been asked by your superior what is the difference between a word
processor and a desktop publishing program. Write down your answer stating
advantages and disadvantages for each program. (5)
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22 You have been requested to set up a stand-alone computer system for the
supervisors secretary. The computer is to be ‘modern’ with the latest
‘ease of use’ software. Accountancy records and word processing are the
computers main functions
Fill in the table below what equipment should be purchased and it’s
approximate cost. (10)
Hardware App Cost
Computer Hardware
Input Devices
Output devices
Other Devices
Software
Operating System
Software Applications
Other Items
Total

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23 Explain what rights a person acquires on a purchasing a software package. (5)
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24 In a five-point form, present a policy to be given to a company’s employees to
protect the company’s computers from viruses. (5)
1______________________________________________________________
2______________________________________________________________
3______________________________________________________________
4______________________________________________________________
5______________________________________________________________
25 List several factors (minimum four) that must be considered when purchasing
computer software for an organisation. (5)
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26 In a six-point form what safety features would you implement in a computer
based office environment. (10)
1__________________________________________________________
2__________________________________________________________
3__________________________________________________________
4__________________________________________________________
5__________________________________________________________
6__________________________________________________________
27 What is the significance of keeping and maintaining Hardware and Software
Inventory forms ? (5)
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28 A special ‘In-house’ software is being developed for your business and is near
completion. What type of training procedure should be implemented for your
staff.- Give reasons. (5)
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