1. Rashaad Pollard
rashaadpollard@hotmail.com
http://www.slideshare.net/RashaadPollard/rashaad-pollard-resume
16596 Glastonbury 8830 Ward St
Detroit, MI. 48219 Detroit, Mi. 48228
313-623-9781
Objective: Obtain an administrative position within the management field, providing me
with an opportunity to utilize my professional managerial experience and skills
to contribute to the company's growth and success.
Experience: Rent A Center Detroit, Michigan
Administrative Assistant October 15, 2006 to February 16, 2008
Aided executive in staff capacity by coordinating office services.
Executed daily operations of accounting.
Office services included personnel, budget preparation, control,
Trained and managed many accounts and achieved significant
improvements in customer service productivity.
Analyzed jobs to delimit position responsibilities for use in wage and
salary adjustments, promotions and evaluation of workflow.
Reports included time-and-attendance records, terminations, new
hires, transfers, budget expenditures and statistical records of
performance data.
Prepared reports including conclusions and recommendations for
solution of administrative problems.
Successfully handled many customer complaints and
spearheaded promotional efforts.
Advanced Security Southfield, Michigan
Security Officer October 16, 2005 to October 15, 2006
Responsible for providing security services for the Lear Corporation
employees visitors, protecting entity buildings, ensuring the safety and
security of all visitors and property.
Active in patrolling the parking lots and external ground, keeping logs of
all security incidents.
Interface with the Police and Fire Departments and respond to all

2. Rashaad Pollard Page 2
emergency situations as needed or directed by policy.
Maintain the safety and security of visitors and staff.
Perform identification and vehicle checks.
GameStop Detroit, Michigan
Customer Service March 3, 2005 to October 15, 2006
Daily closed store properly and secured building.
Responsible for balanced cash draw at close of shift.
Handled high volume sales successfully.
Managed all transactions, via phone and in person.
Responsible for back up inventory ordering and shelf stocking.
Supervised the nightly inventory.
Education: DeVry University Southfield, Michigan
Associate Degree/Undergraduate 2010
St. Agatha High School Redford, Michigan
High school Diploma 2001
Troubleshooting network problems and conflicts. Configuring and
Managing AD, Exchange, DHCP, WSUS, WDS, Anti-virus, Backup
Servers in the corporate network. Installing and maintaining various
standard software as per user requirements. Design and Implement
Cisco VoIP Offices. Manage the Cisco Avvid VoIP network. I can
manage many other tools and databases, such as MS Word, MS
Access, MS Excel, MS PowerPoint, Outlook Express, Lotus Notes,
Adobe Illustrator, Adobe Premiere, and Lotus Notes
References: Available upon request