1. Rashaad Pollard16596 Glastonbury, Detroit MI. 482191-313-623-9781rashaadpollard@hotmail.comObjectiveObtain an administrative position within the management field, providing mewith an opportunity to utilize my professional managerial experience and skillsto contribute to the company's growth and success.EducationDeVry University Southfield, MichiganAssociate Degree/Undergraduate October 15, 2010St. Agatha High School Redford, MichiganHigh school Diploma May 21, 2001Troubleshooting network problems and conflicts. Configuring andManaging AD, Exchange, DHCP, WSUS, WDS, Anti-virus, BackupServers in the corporate network. Installing and maintaining variousstandard software as per user requirements. Design and ImplementCisco VoIP Offices. Manage the Cisco Avvid VoIP network. I canmanage many other tools and databases, such as MS Word, MSAccess, MS Excel, MS PowerPoint, Outlook Express, Lotus Notes,Adobe Illustrator, Adobe Premiere, and Lotus NotesExperienceRent A Center Detroit, MichiganAdministrative Assistant October 15, 2006 to February 16, 2008Aided executive in staff capacity by coordinating office services.Executed daily operations of accounting.Office services included personnel, budget preparation, control,Trained and managed many accounts and achieved significantimprovements in customer service productivity.Analyzed jobs to delimit position responsibilities for use in wage andsalary adjustments, promotions and evaluation of workflow.Reports included time-and-attendance records, terminations, newhires, transfers, budget expenditures and statistical records ofperformance data.Prepared reports including conclusions and recommendations forsolution of administrative problems.Successfully handled many customer complaints andspearheaded promotional efforts.Advanced Security Southfield, MichiganSecurity Officer October 16, 2005 to October 15, 2006Responsible for providing security services for the Lear Corporationemployees visitors, protecting entity buildings, ensuring the safetyand security of all visitors and property.Active in patrolling the parking lots and external ground, keeping logsof all security incidents.Interface with the Police and Fire Departments and respond to allemergency situations as needed or directed by policy.Maintain the safety and security of visitors and staff.Perform identification and vehicle checks.GameStop Detroit, MichiganCustomer Service Representative March 3, 2005 to October 15, 2006Daily closed store properly and secured building.Responsible for balanced cash draw at close of shift.Handled high volume sales successfully.Managed all transactions, via phone and in person.Responsible for back up inventory ordering and shelf stocking.Supervised the nightly inventory.Community: Arise Detroit neighborhood clean-ups, and Fundraising events to helpfeed and clothe the homelessAffiliations: Arise Detroit, Unity (Uniting Neighborhoods and Inspiring 􀀷􀁒􀁇􀁄􀁜􀂶􀁖􀀃Youth),W.O.W.S Group (Wonderful Outstanding Womens Support group).<br />