3. “Agent Banking means providing limited scale
of banking and financial services to the
deprived population through engaged agents
under a valid agency agreement”
5. Allow Financial Institution Physical Presence in Rural Area
Allow Customer to access Financial service in more
Familiar Way
Increase the Sales from Customer Seeking Banking
Service
Extending Financial Services to a Wider Population.
Agent Banking Model
6. Facilitating utility bill payment
Balance inquiry
Facilitating fund transfer
Collection of small value cash deposits
and cash
Inward foreign remittance disbursement
Credit and debit card application from
public
Services of Agent Bank
7. • Easy of Access: With bank agents almost everywhere, you
will no longer need to travel long distances to visit your
bank.
• Flexible hours: Most banks close their doors by 4pm, but
with bank agents, for as long as the business premise
remains open, you can do your transactions.
• Cost-Effective: Transacting through bank agents will be
cost-effective especially to people who live in rural areas
that are far away from banks
Benefits Of Agent Banking
8. Strengths
Support from Ministry
Interoperable between Banks
Supported by the core bank
All payments are traceable
Opportunities
Emerging market
Positive Environment
New banks are involving
Weaknesses
Rural people are not bad
tempered
People have trust issue
System or power failure
Threats
Fraud practices
Source of funds
Agent Banking SWOT Analysis
9. Agent Banking Scenario in Bangladesh
• More than 62% of the population still lacks access to the
formal financial service.
• In Bangladesh, 12 banks are licensed to provide agent
banking
• Bangladesh Bank, has issued licenses to four private
commercial banks for running agent banking operations
1.Bank Asia
2.Dutch-Bangla Bank
3.South-Bangla Agriculture
4.Commerce Bank & NRB Bank
