1. P R E S E N T E D B Y : R A H U L G U P T A
G I V E N T O : D R . R A N J A N K U M A R K A N T H A
A G B S , B B S R
2.
3.
4. How it became successful?
1. Design matters
2. There’€™s something to be said for Apple
hatred
3. Large displays
4. An eye on value
5. Proper branding
6. A trusted name goes a long way
7. What else is out there?
5.
6. How so successful?
Massive buying power
Operational excellence
Strong logistics & distribution network
Excellent customer service
Cutting costs and saving expenses
7.
8. How?
1. For any product that Apple creates, the
people who create it have to want it
themselves
2. The products have to be easy to use
3. Keep things simple
4. Offer great customer service and in-store
experiences
5. Apple only makes a product if Apple can do
it better
9.
10. Why?
Big, Regional Acquisitions
Serving the Rich and the Mass Market
Not Just Retail Banking
Community Banking, Above All
11.
12. Reason?
1. They are passionate social listeners
2. They have social media university
3. They turn customers into brand advocates
4. Dell executives are social
5. Dell's community is active and involved