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P R E S E N T E D B Y : R A H U L G U P T A
G I V E N T O : D R . R A N J A N K U M A R K A N T H A
A G B S , B B S R
How it became successful?
 1. Design matters
 2. There’€™s something to be said for Apple
hatred
 3. Large displays
 4. An eye on value
 5. Proper branding
 6. A trusted name goes a long way
 7. What else is out there?
How so successful?
 Massive buying power
 Operational excellence
 Strong logistics & distribution network
 Excellent customer service
 Cutting costs and saving expenses
How?
 1. For any product that Apple creates, the
people who create it have to want it
themselves
 2. The products have to be easy to use
 3. Keep things simple
 4. Offer great customer service and in-store
experiences
 5. Apple only makes a product if Apple can do
it better
Why?
 Big, Regional Acquisitions
 Serving the Rich and the Mass Market
 Not Just Retail Banking
 Community Banking, Above All
Reason?
 1. They are passionate social listeners
 2. They have social media university
 3. They turn customers into brand advocates
 4. Dell executives are social
 5. Dell's community is active and involved
Branding

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Branding

  • 1. P R E S E N T E D B Y : R A H U L G U P T A G I V E N T O : D R . R A N J A N K U M A R K A N T H A A G B S , B B S R
  • 2.
  • 3.
  • 4. How it became successful?  1. Design matters  2. There’€™s something to be said for Apple hatred  3. Large displays  4. An eye on value  5. Proper branding  6. A trusted name goes a long way  7. What else is out there?
  • 5.
  • 6. How so successful?  Massive buying power  Operational excellence  Strong logistics & distribution network  Excellent customer service  Cutting costs and saving expenses
  • 7.
  • 8. How?  1. For any product that Apple creates, the people who create it have to want it themselves  2. The products have to be easy to use  3. Keep things simple  4. Offer great customer service and in-store experiences  5. Apple only makes a product if Apple can do it better
  • 9.
  • 10. Why?  Big, Regional Acquisitions  Serving the Rich and the Mass Market  Not Just Retail Banking  Community Banking, Above All
  • 11.
  • 12. Reason?  1. They are passionate social listeners  2. They have social media university  3. They turn customers into brand advocates  4. Dell executives are social  5. Dell's community is active and involved