Remember the era of the first iPhone? No native apps, no copy-paste, no background tasks. It took a long time to get it where it's now. Voice assistant platforms are in the same moment right now - with all the amazing possibilities that they bring, developers building for them are bound by the features that their SDKs enable. In this presentation, I gave an overview of what's currently possible with Amazon Alexa and how developers overcome some of the obstacles.

1. Rafał Cymerys
Alexa Skills Kit - a
deep dive into its
features and
current limitations

4. So, where are we now?

5. Alexa Voice Services

6. Alexa Voice Services
- No direct access to voice recordings
- No background activity
- Limited access to user information

7. Voice User Interfaces
= no screen

8. Authentication

10. Alexa "companion" app
+ OAuth

12. Alternative ways

14. "Themes"

15. SSML

16. Payments

19. • Delegate payment to Amazon
• Amazon has strict policies
(e.g. PIN when > $50)

20. Alternative option:
Account linking

21. Analytics

23. Fallback Intent
“Alexa, ask UPS what
is the meaning of life?” ???

24. Visuals

27. Or redirect to email

28. Other things worth
mentioning

29. • Push notifications
• Access to user info (address, email)
if they consent

30. software development agency
that specializes in creating
applications for voice platforms
www.upsidelab.io
And btw, this is us:

31. Follow us:
@UpsideLab
@CreateForVoice
www.upsidelab.io
we build for voice