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WHY AND HOW AMAZON MADE WEB 
SERVICES WORK 
Submitted To :- 
Puja Ma’am 
Submiited by:- 
Varun Vyas 
Shikha Bhati 
Tushar Bhandari 
Siddharth Lodha 
Manju Bagrecha 
Yogendra Jangid
FOUNDER
INTRODUCTION OF 
AMAZON 
 Amazon. COM, Inc.(1996) is 
an American international electronic commerce company with 
headquarters in Washington, United States. 
 Amazon. COM started as an online bookstore but soon 
diversified, selling DVDs, CDs, Video and MP3 
downloads/streaming, software, video games, electronics, 
apparel, furniture, food, toys, and jewellery. 
 The company also produces consumer electronics—notably 
the Amazon Kindle e-book reader and the Kindle Fire tablet 
computer. 
 Amazon is considered the fourth most successful start up 
company of all time by market capitalization, revenue, growth 
and cultural impact.
$1B Technology Investment 
Sites in 6 countries 
More than 7000 Employees 
9 Distribution Centers Worldwide 
More than 13,000,000 Products in Our 
Catalog 
Ship To More Than 200 Countries
 Earth’s Biggest Selection 
 The place where people can find, discover 
and buy anything they want to buy online 
 Earth’s Most Customer-Centric Company 
 Start with the customer and work 
backward
 Buyers – the 31 million people who bought stuff on 
Amazon last year 
 Sellers – merchants who sell on Amazon’s platform 
(21% of total Amazon transactions) 
 Web Site Owners (Associates) – people who own 
Web sites and link to Amazon in return for referral 
fees 
 Developers – people who use Amazon Web 
Services to create applications and productivity tools
Founded in 1996 
Third party sites link to Amazon products 
First associate was puppynet.com 
950,000 associates & growing 
Ready market for tools and components
Sellers upload inventory and fulfill orders 
Merchants and Pro Merchants 
Hundreds of thousands of participants 
Seller Tools (e.g. www.sellerengine.com) 
Over 21% of transactions
AMAZON TECHNOLOGY 
PLATFORM 
Search 
Reviews 
Similarities Order Pipeline 
1-Click 
Catalog Payments Associates 
Shopping Cart 
Personalization 
Wish List 
Seller Tools Marketplace Forecasting 
Distribution International much more… 
Products Customers Orders 
Features 
Content 
Amazon. COM, .ca, .co.uk, .de, .fr, .co.jp
THE ROAD TO WEB SERVICES (2002) 
 Partners needed better access to data 
 Some obtained data feeds (text or XML) 
Others scraped the site to obtain: 
Descriptions 
Images 
Prices 
Availability 
 This was expensive and fragile
The Programmable Web Site: 
Support for industry standards 
Remote access to data and functionality 
Decoupling of data and presentation 
Creation of a platform to attract software 
developers 
Unlocking creativity 
Leveraging technology investment
PLANNING FOR WEB SERVICES 
Business 
Licensing 
Protocol 
Platform 
Developer 
Support
BUSINESS MODEL 
 Issues: 
No revenue model 
Usage fees (per-call, per-month, per-app, etc.) 
Profit center 
 Resolution: 
Profit center 
Extend Amazon Associates model 
Support Associates and Sellers
LICENSE - ISSUE 
Issues: 
Degree of openness 
Ensuring developer’s rights 
Protecting Amazon’s rights 
Ensuring data freshness 
Supporting business model 
Control of server load
LICENSING - TERMS 
 Resolution: 
Use data to create applications 
 1 call per second 
Cannot resell our data 
Can display and use data 
Must link to our site 
Store non-pricing data for up to 24 hours 
Store pricing data for up to 1 hour
 Issues: 
Support SOAP or XML over HTTP (REST)? 
 Resolution: 
 Let developers make the choice 
Support both 
 Observation: 
SOAP is industry standard 
However, SOAP makes up just 15% of calls to 
AWS
PLATFORM 
Issue: How to create a platform for 
developers 
Resolution: 
Use best practices from software 
world 
Documented APIs 
Stable evolution 
Backward compatibility
 Issue: 
How to help developers to succeed 
How to communicate with developers 
How to create a scalable support model 
 Resolution: 
Online discussion board 
Weekly developer chats 
Regular newsletter 
Frequent releases (fixes and features) 
Online FAQ
AMAZON WEB SERVICES 
 July 2002 – AWS 1.0 
 SOAP and REST interfaces 
 SDK 
 Basic merchandising capability 
 Data from US site 
 November 2002 – AWS 2.0 
 Marketplace support 
 Quick-Click 
 April 2003 – AWS 3.0 
 Seller APIs 
 Remote Shopping Cart 
 Data from UK site 
 July 2003 
 Data from German and Japanese sites
AWS API CATEGORIES 
 Merchandising 
Access to rich product information 
 4 locales (US, UK, Germany, Japan) 
 Selling 
Merchant product & inventory upload 
Shipping report download 
 Buying 
Remote Shopping Cart 
Quick-Click Links
Amazon 
Platform 
3rd party’s 
Web server 
Customer’s 
Browser 
AWS Web 
server 
1 
5 
4 3 
2 
6 
Process flow for a typical AWS 
XML or SOAP request: Example
WHAT DOES AWS ENABLE? 
Customized Shopping Experience 
Rich Presentation 
User Stickiness 
More Revenue for Associates 
New Shopping / Browsing Models
AWS FEATURES 
 Search 
 Browse 
 Product Details 
 Similarities 
 Accessories 
 Availability 
 List Mania/ Wish lists / 
Registry 
 Track Listings 
 Customer Reviews 
 Sales Rank 
 Apparel / Merchant 
Details 
 Echo / Response 
 Blended Search 
 XSLT 
 Seller Search 
 Seller Profile Search 
 Marketplace Search 
 Exchange Search 
 Quick-Click 
 Content-Type Switches 
 XML + SOAP Support 
 Remote Shopping Cart 
 Quick Transactions 
 Exchange Buy Buttons 
 Featured Products 
 AWS Developer Tools 
 Developer Portal
IN DEPTH EXAMPLE – HACKS MANIA 
 Select A Manufacturer 
 Find Match a Keyword 
 Sort by Sales Rank 
 Apply an XSLT Transformation 
One link
AWS CHALLENGES FOR 
DEVELOPERS 
LOTS TO LEARN:- 
• XML(extensible Markup Language) 
• http(Hyper Text Transfer Language) 
• SOAP(simple Object Access Protocol) 
• Application Architecture 
• Caching
WEB SERVICES BEST 
PRACTICES 
Cache data to improve performance 
 Log successes and failures 
Handle error conditions 
Degrade service if necessary 
 You are building a distributed application: 
More moving parts 
More things can go wrong 
plan for failure
AMAZON HACKS 
Published 8/2003 
Tips and Tools 
Shopping 
Selling 
Developing
CALL TO ACTION 
 Visit www.Amazon.COM/ webservices 
Get a developer token 
Download the SDK (Software Development 
Kit) 
 Join the community 
Create your application 
Make money
www.amazon.com/webservices 
www.amazon.com/associates 
www.simplest-shop.com 
www.shopforpowertools.com 
 bookstore.webguest.com 
www.nba.com 
www.hivegroup.com/amazon_dyn.html 
www.kokogiak.com/amazon2/default.asp 
www.oreilly.com/hacks
THANK YOU

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Case study

  • 1. WHY AND HOW AMAZON MADE WEB SERVICES WORK Submitted To :- Puja Ma’am Submiited by:- Varun Vyas Shikha Bhati Tushar Bhandari Siddharth Lodha Manju Bagrecha Yogendra Jangid
  • 3. INTRODUCTION OF AMAZON  Amazon. COM, Inc.(1996) is an American international electronic commerce company with headquarters in Washington, United States.  Amazon. COM started as an online bookstore but soon diversified, selling DVDs, CDs, Video and MP3 downloads/streaming, software, video games, electronics, apparel, furniture, food, toys, and jewellery.  The company also produces consumer electronics—notably the Amazon Kindle e-book reader and the Kindle Fire tablet computer.  Amazon is considered the fourth most successful start up company of all time by market capitalization, revenue, growth and cultural impact.
  • 4. $1B Technology Investment Sites in 6 countries More than 7000 Employees 9 Distribution Centers Worldwide More than 13,000,000 Products in Our Catalog Ship To More Than 200 Countries
  • 5.  Earth’s Biggest Selection  The place where people can find, discover and buy anything they want to buy online  Earth’s Most Customer-Centric Company  Start with the customer and work backward
  • 6.  Buyers – the 31 million people who bought stuff on Amazon last year  Sellers – merchants who sell on Amazon’s platform (21% of total Amazon transactions)  Web Site Owners (Associates) – people who own Web sites and link to Amazon in return for referral fees  Developers – people who use Amazon Web Services to create applications and productivity tools
  • 7. Founded in 1996 Third party sites link to Amazon products First associate was puppynet.com 950,000 associates & growing Ready market for tools and components
  • 8. Sellers upload inventory and fulfill orders Merchants and Pro Merchants Hundreds of thousands of participants Seller Tools (e.g. www.sellerengine.com) Over 21% of transactions
  • 9. AMAZON TECHNOLOGY PLATFORM Search Reviews Similarities Order Pipeline 1-Click Catalog Payments Associates Shopping Cart Personalization Wish List Seller Tools Marketplace Forecasting Distribution International much more… Products Customers Orders Features Content Amazon. COM, .ca, .co.uk, .de, .fr, .co.jp
  • 10. THE ROAD TO WEB SERVICES (2002)  Partners needed better access to data  Some obtained data feeds (text or XML) Others scraped the site to obtain: Descriptions Images Prices Availability  This was expensive and fragile
  • 11. The Programmable Web Site: Support for industry standards Remote access to data and functionality Decoupling of data and presentation Creation of a platform to attract software developers Unlocking creativity Leveraging technology investment
  • 12. PLANNING FOR WEB SERVICES Business Licensing Protocol Platform Developer Support
  • 13. BUSINESS MODEL  Issues: No revenue model Usage fees (per-call, per-month, per-app, etc.) Profit center  Resolution: Profit center Extend Amazon Associates model Support Associates and Sellers
  • 14. LICENSE - ISSUE Issues: Degree of openness Ensuring developer’s rights Protecting Amazon’s rights Ensuring data freshness Supporting business model Control of server load
  • 15. LICENSING - TERMS  Resolution: Use data to create applications  1 call per second Cannot resell our data Can display and use data Must link to our site Store non-pricing data for up to 24 hours Store pricing data for up to 1 hour
  • 16.  Issues: Support SOAP or XML over HTTP (REST)?  Resolution:  Let developers make the choice Support both  Observation: SOAP is industry standard However, SOAP makes up just 15% of calls to AWS
  • 17. PLATFORM Issue: How to create a platform for developers Resolution: Use best practices from software world Documented APIs Stable evolution Backward compatibility
  • 18.  Issue: How to help developers to succeed How to communicate with developers How to create a scalable support model  Resolution: Online discussion board Weekly developer chats Regular newsletter Frequent releases (fixes and features) Online FAQ
  • 19. AMAZON WEB SERVICES  July 2002 – AWS 1.0  SOAP and REST interfaces  SDK  Basic merchandising capability  Data from US site  November 2002 – AWS 2.0  Marketplace support  Quick-Click  April 2003 – AWS 3.0  Seller APIs  Remote Shopping Cart  Data from UK site  July 2003  Data from German and Japanese sites
  • 20. AWS API CATEGORIES  Merchandising Access to rich product information  4 locales (US, UK, Germany, Japan)  Selling Merchant product & inventory upload Shipping report download  Buying Remote Shopping Cart Quick-Click Links
  • 21. Amazon Platform 3rd party’s Web server Customer’s Browser AWS Web server 1 5 4 3 2 6 Process flow for a typical AWS XML or SOAP request: Example
  • 22. WHAT DOES AWS ENABLE? Customized Shopping Experience Rich Presentation User Stickiness More Revenue for Associates New Shopping / Browsing Models
  • 23. AWS FEATURES  Search  Browse  Product Details  Similarities  Accessories  Availability  List Mania/ Wish lists / Registry  Track Listings  Customer Reviews  Sales Rank  Apparel / Merchant Details  Echo / Response  Blended Search  XSLT  Seller Search  Seller Profile Search  Marketplace Search  Exchange Search  Quick-Click  Content-Type Switches  XML + SOAP Support  Remote Shopping Cart  Quick Transactions  Exchange Buy Buttons  Featured Products  AWS Developer Tools  Developer Portal
  • 24. IN DEPTH EXAMPLE – HACKS MANIA  Select A Manufacturer  Find Match a Keyword  Sort by Sales Rank  Apply an XSLT Transformation One link
  • 25. AWS CHALLENGES FOR DEVELOPERS LOTS TO LEARN:- • XML(extensible Markup Language) • http(Hyper Text Transfer Language) • SOAP(simple Object Access Protocol) • Application Architecture • Caching
  • 26. WEB SERVICES BEST PRACTICES Cache data to improve performance  Log successes and failures Handle error conditions Degrade service if necessary  You are building a distributed application: More moving parts More things can go wrong plan for failure
  • 27. AMAZON HACKS Published 8/2003 Tips and Tools Shopping Selling Developing
  • 28. CALL TO ACTION  Visit www.Amazon.COM/ webservices Get a developer token Download the SDK (Software Development Kit)  Join the community Create your application Make money
  • 29. www.amazon.com/webservices www.amazon.com/associates www.simplest-shop.com www.shopforpowertools.com  bookstore.webguest.com www.nba.com www.hivegroup.com/amazon_dyn.html www.kokogiak.com/amazon2/default.asp www.oreilly.com/hacks