Radisson Blu Hotels in Finland, english presentation
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Aqua Tower is a luxury residential skyscraper located in Chicago. The document discusses the Aqua Tower building and previews two upcoming projects, the Radisson Blu Royal Hotel in Helsinki scheduled to open in the first half of 2016 and another unnamed project also set for the first half of 2016.
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Radisson Blu Hotels in Finland, english presentation
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- 12. Radisson Blu Royal Hotel Helsinki
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Editor's Notes
- Innovative, inspirational Radisson Blu appeals to a range of modern guests - including, affluent individuals, families and business travellers - offering genuine hospitality and delivering a memorable lifestyle experience.
- An international chain is a guarantee of tried and tested quality – internationality guarantees a certain mindset: openness, a dynamic attitude, broadmindedness.
- In addition to this, in Finland, the brand is built through the unique identity of each unit; we have seven unique hotels – the customer decides the type of hotel experience they want, and we give it to them. Our vision: a chain-like, innovative experience that can be tailored by the customer and provides them with more added value than conventional hotels.
- Radisson Blu Plaza Hotel A Hotel Made by You. Radisson Blu Royal Hotel In the heart of the action! Radisson Blu Seaside Hotel Helsinki State of Mind. Radisson Blu Hotel Espoo The log out Zone. Radisson Blu Marina Palace Hotel License to thrill. Radisson Blu Royal Hotel Vaasa Bright side of life. Radisson Blu Hotel Oulu Best of both worlds.
- Radisson Blu Plaza Hotel A Hotel Made by You. Radisson Blu Royal Hotel In the heart of the action! Radisson Blu Seaside Hotel Helsinki State of Mind. Radisson Blu Hotel Espoo The log out Zone. Radisson Blu Marina Palace Hotel License to thrill. Radisson Blu Royal Hotel Vaasa Bright side of life. Radisson Blu Hotel Oulu Best of both worlds.
- • The seven Finnish Radisson Blu Hotels are all different, locally well-known and strong. • What they all have in common is an internationally acclaimed quality of service. • 100% satisfaction guaranteed. • We aim to provide feelings of success – whether you travel for business or pleasure. • We want to encourage our customers to be just the way they want to be – that way we will be able to serve them in the best possible manner. • Each hotel has a unique identity and a supporting service commitment (these will be discussed in more detail for each hotel later in the presentation). • With the shared service concepts of the hotel chain, as well as the services of each individual hotel, that commitment will become reality for our customers. • The World Travel Awards nominated Plaza as Finland’s leading business hotel in 2013.
- The hotel staff share the “Yes I Can!” attitude. This means that the staff are committed to doing their very best to make their customers’ experience successful in every way. The staff are proud of the “Yes I Can!” slogan and continue to work to fulfil their customers' wishes.
- You will succeed with us, because you will get a great night’s sleep at our hotels • The purpose of the Blu Dreams sleeping experience is to make sure that our guests get a great night’s sleep. • The experience begins with the Magic Bed, exclusively designed for the Finnish Radisson Blu Hotels chain, with soft and comfortable duvets and pillows you can choose from Familon’s wide selection. • In a Magic Bed, the guest enjoys an intelligent foam mattress. The material reacts to body temperature and weight and moulds individually according to the person. • You can also pamper yourself with our relaxation products, available in your room free of charge, such as: • ear plugs to guarantee a peaceful night’s sleep • Quattromed back massagers for sore back and neck muscles • Canoo foot massagers for tired feet • VALKEE bright light headsets to keep the winter blues at bay • Lumie Starter wake-up lights for a pleasant morning • To help you fall asleep, relaxation music is available from the hotel reception. We have gathered together the very best relaxation and calming music on our Spotify playlists. Choose the relaxation music to best suit your mood from Spotify using the search word: Blu Dreams.
- You will succeed with us, because you will eat well in our hotels • Breakfast is the most important meal of the day and a key to a successful day. • The Super Breakfast at Radisson Blu Hotels is a rich and varied buffet breakfast, famous for its fresh ingredients and local flavours. The hotels also boast their own specialities, such as waffles, omelettes and smoothies. • Perfect Coffee is a concept created by the Finnish Radisson Blu Hotels with the aim of ensuring that our coffee is always fresh and made from the very best ingredients. At the moment, coffee made in accordance with the Perfect Coffee concept is available in Radisson Blu Royal Hotel Vaasa.
- You will succeed with us, because your meetings will run smoothly • Experience Meetings is a meeting concept created in international collaboration. Around 5,000 meeting organisers and professionals from various fields around the world were interviewed to create the concept. Meeting organisers were interviewed to find out the factors they consider important for the success of a meeting. It is thus a service born from the genuine needs of our customers. • With the Experience Meetings service, the Radisson Blu Hotels want to ensure for their part that the customer's meeting is a success in every way and achieves the set goals. Radisson Blu Hotels are your partner with a commitment to develop their activities and services so that guests can focus on the achievement of their own results. • The meeting service is available in 350 hotels around the world, including 40 hotels in the Nordic countries. Customers can rest assured that wherever in the world the meeting is held, the issues that are important for the customer’s meeting have been taken into account.
- You will succeed with us, because we offer stimulating enjoyment for the senses • The idea behind the Brain Food concept developed by the Radisson Blu hotel chain is to serve food that keeps blood sugar levels stable and offers the best possible nourishment for the brain. • When you do not have to think about your diet during a day full of meetings, you can save resources and direct them at more productive issues. • The concept has been developed in cooperation with international food specialists and hotel chefs. Food specialist Patrik Borg has participated in adapting the concept to Finnish eating habits. • Six Brain Food principles: • Lots of fish, whole grain products, fruit and vegetables • Primarily fresh, locally sourced ingredients • Pure ingredients with minimal industrial processing • Less meat and always a maximum 10% fat content • Natural sweeteners and never more than 10% added sugar • Focus on taste that satisfies the senses.
- You will succeed with us, because we offer inspiring workspaces • The Brain Box break-out room is one of the revolutionary components of the Experience Meetings service. • The room concept has been developed by an international group of experts on learning. • The concept is based on four types of learning styles: • learning through listening • learning through seeing • learning through movement • learning through touching. • The purpose of the concept is: • to encourage people to depart from the ordinary and to think outside the box • to inspire and to improve the performance of both individuals and teams • to support communication and to encourage people to participate. • The furnishing and mood of the room can be adapted to suit the occasion.
- You will succeed with us, because we operate responsibly Responsibility is part of everything we do: • We reduce our environmental load by adopting energy efficient operations models and environmentally friendly products and by reducing the amount of waste. • We look after the well-being and safety of our employees and guests. • We respect the social and ethical principles of our community. • The contents of environmentally responsible operation: • The Nordic ecolabel • Motiva energy-saving commitment • Club Carlson Carbon Free Meetings • Fresh water • “Steps to Organic” breakfast • Staff training • Practical tips for guests on changing towels, turning off lights, recycling, etc. Radisson Blu Hotels are part of the international Carlson Rezidor hotel chain, chosen by the American Ethisphere™ Institute as one of the world’s most ethical companies for the fourth time in a row last year.
- • You will succeed with us, because your kids will have a good time, too. • You will succeed with us, because we can do Magic. • Have you seen a bed that makes itself? How about tables where the food changes when you go away for a minute? • Yrre the Squirrel and the Magic Cat, familiar from the Oppi & Ilo series, entertain children at the hotels and teach them new things through exercises and games. • The exercises are best suited to primary school children. Games from the series can be borrowed from reception. • The youngest guests have also been taken into account at the hotels in the shape of playrooms, special menus and drinks lists, and little surprises.
- Radisson Blu Plaza Hotel A Hotel Made by You.
- • The Radisson Blu Plaza Hotel, fully renovated at the end of 2012, is a completely novel hotel experience – Made by You. • Its premises, restaurants and services have been designed to always adapt to the customers’ needs. • We focus on customer enjoyment and well-being, supported by Plaza’s service concepts. • The building overflows with details and design classics. The suites are decorated with Alvar Aalto’s best-known furniture. • The hotel premises offer a new kind of opportunity to combine travel for business and pleasure. • Plaza’s conference rooms in a unique, historical milieu offer the perfect setting for memorable and noteworthy events. • In 2013, the hotel was awarded the TripAdvisor® Travellers’ Choice and Certificate of Excellence titles. • The World Travel Awards nominated Plaza as Finland’s leading business hotel in 2013.
- • Plaza’s restaurant world supports the hotel's Made by You promise: • In the Kitzens restaurant, you can enjoy delicacies from five different cuisines. • The intimate fireplace lounge is suitable for both private gatherings and more formal receptions. • Bar 7 Blings offers cultural experiences surrounded by the renowned glass paintings by artist Juho Rissanen from 1930. • The Michelin Guide recommends the Radisson Blu Plaza Hotel.
- Radisson Blu Royal Hotel In the heart of the action!
- • Radisson Blu Royal Hotel is a conveniently located, multifaceted house of events. • Excellent communications and a city centre location make it an attractive centre of events. • The hotel’s Meetings & Events department can host a meeting for six people or a conference for 300. • In February 2013, the first ”Brain Box Break-out room” in a Finnish Radisson Blu Hotel was opened, encouraging people to “think outside the box”! • The cosy rooms exemplify modern, Scandinavian design.
- • The hotel suites with saunas boast balconies with fantastic views over the centre of Helsinki. • Enjoy the best steaks and Martinis in town in the Grill it! bar and restaurant. • In the summer, guests can enjoy the outdoor Grill it! Terrace for one hundred guests with sofas, hammocks and golf greens. Radisson Blu Royal Hotel is recommended by the Michelin Guide. • In 2013, the hotel was awarded the TripAdvisor® Travellers’ Choice and Certificate of Excellence titles.
- Radisson Blu Seaside Hotel Helsinki State of Mind.
- • The Radisson Blu Seaside Hotel gives you the keys to a modern Helsinki lifestyle. • It sits in the midst of Helsinki’s most dynamic city quarter, at the intersection between the new Jätkäsaari district and the urban and cultural Punavuori district, in a lively harbour area. • The hotel is housed in a building which used to function as a cheese warehouse for Valio as well as the laboratory of the Nobel prize winner A.I. Virtanen. The hotel, favoured by families with children, features 336 unique rooms, 46 of which are family rooms. • The rooftop Katto Sauna & Lounge boasts gorgeous views of the sea.
- • The hotel features 12 meeting rooms, the largest of which can accommodate a 150-delegate congress or a cocktail event for 200 guests. • The hotel’s restaurants are popular venues for celebrations, but they also offer facilities for a more intimate soirée. • Restaurant Viola’s popular Pizza School and Children’s Pizza School will guide you to a world of culinary art. • Cooperation with Helsinki Sealife and the indoor amusement park Snadi Stadi offers many opportunities for fun leisure activities. • The hotel has been awarded the TripAdvisor® 2013 Certificate of Excellence title.
- Radisson Blu Hotel Espoo The log out Zone.
- • Radisson Blu Hotel Espoo is a business resort offering opportunities for relaxation after a hard day’s work – on your own terms. • The hotel is situated by the sea within easy walking distance from Finland’s largest high-tech business cluster and Aalto University. • At nearby Otaniemi, you can find a Natura nature conservation area, easily reached by foot along the coastal path. • The Dipoli Congress Centre is located next to the hotel, the centre of Helsinki lies just 15 minutes away and the airport is located 30 minutes from the hotel. • The top-floor sauna area features an indoor swimming pool and a rooftop terrace with splendid views of the sea.
- • The rooms have wooden floors and murals depicting the Espoo archipelago, making the surrounding nature part of the décor. • The hotel’s modern conference rooms are brimming with natural light. • Restaurant Ranta serves American-Italian delicacies in a laid-back milieu. • The Log-Out Club offers a variety of recreational activities for hotel guests and local companies both before and after the day at work. • The hotel has been awarded the TripAdvisor® 2013 Certificate of Excellence title.
- Radisson Blu Marina Palace Hotel License to thrill.
- • Radisson Blu Marina Palace Hotel is located in the heart of Turku, on the banks of the Aura, where history and modern urban culture come together. • There is no question that throughout its 40-year history, this iconic hotel has been the number one place in Turku. • The high-quality restaurants and inclusive services provide a setting in which each moment is a pleasure. • The baroque style rooms with a red colour scheme offer all the amenities of an international hotel – with just the right laid-back touch.
- • Restaurant Grill it!, which opened in spring 2013, is a popular hangout. • During the summer months, the outdoor terrace offers stunning river views. • Turku’s most stylish conference and banqueting facilities provide the perfect setting for both small parties and large functions of more than 1,000 guests. • The hotel cooperates with the cultural staff of the City of Turku. All the cultural offerings of the city are a stone's throw from the hotel. • In 2013, the hotel was awarded the TripAdvisor® Travellers’ Choice title.
- Radisson Blu Royal Hotel Vaasa Bright side of life.
- • Lying in the heart of Vaasa by the market square, this time-honoured hotel prides itself on being the city’s largest and best-known hotel. • The hotel and its restaurants have always been the place to meet friends and have a good time. • The hip restaurants make the hotel the city’s number one meeting place: Wazaca and Fransmanni and the legendary Irish pub O’Malley’s. • Vaasa’s leading conference hotel also offers first-class premises for various kinds of meetings and events. Cooperation with the movie theatre next door enables conferences of up to 300 participants. • The hotel’s famed Central Restaurant offers a splendid setting for events of up to 800 people. • The sauna facilities on the 11th floor, with their stunning views, enable a memorable get-together or perfect relaxation.
- • The Mexican restaurant Wazaca, which opened in spring 2013, offers an authentic Mexican atmosphere and genuine, clean flavours. • Wazaca also features a fully renovated, cosy meeting room. • O’Malley’s, expanded in spring 2013, is the city’s favourite hangout.
- Radisson Blu Hotel Oulu Best of both worlds.
- • Radisson Blu Hotel in Oulu is the house of opportunities! • Elegant events or relaxing mini-breaks – the city’s most luxurious house of events offers a magnificent setting for any occasion. • The hotel is situated on a premier spot by the time-honoured market square, by the sea and the river. All rooms boast a view of the surrounding waters. • Pamper and refresh yourself in our sauna facilities and swimming pool.
- • The hotel’s conference facilities provide a setting for all types of occasions and celebrations. The hotel’s Toivo Restaurant functions as an elegant venue for events with up to 500 guests. • The meeting rooms upstairs are brimming with natural light, and the surrounding nature provides a unique backcloth for your meeting. • In the summer, the terrace invites you to take in the lively market square or enjoy the sunset by the sea. • In 2013, the hotel was awarded the TripAdvisor® Certificate of Excellence title.
- Corporate deals 1. Volume A fixed contract price based on mutually agreed objectives. The objective is re-examined once or twice a year and the price level is adjusted to the volume. Availability either LRA or NLRA. Pricing is based on hotel-specific objectives and is more precise than before for corporate customers. Benefit -> earlier scattered volume through better centralisation = Better price for home hotel 2. BarCor/WebCor A fixed discount in euros from the day’s price, 10 or 15 euros. Very well suited for customers whose number of days spent in each locality is difficult to predict. Complements the fixed prices and is also tied to the objectives. Availability always NLRA. The content of WebCor prices is the same as that of BarCor prices, but WebCor prices are available with a slightly lower daily objective. WebCor prices come with the extra conditions that the method of payment is credit card or cash on-site and that rooms can only be booked via the S Group’s channels (internet and sales service). Benefit -> the 5 euro discount has been removed and replaced with a more motivating benefit and a booking channel which is more efficient for us = better conversion for customer price = better yield. 3. Hybrid A hybrid agreement is a combination of the above two price types – in other words, an agreement with both fixed prices and floating prices based on the day’s price.
- Meeting alternatives Agreements There are five price levels for meeting prices: the day’s price and four centralisation agreement prices based on estimated volume. The centralisation agreement involves target setting and anticipation, so that customers with the agreement can be offered an optimised supply and availability. Benefit -> through a centralisation agreement, a more efficient booking process for the customer, and improved and more relevant availability. Comprehensive solutions The S-Business business card solution of the S Group is a new addition to our partnerships. S-Business offers the only receipt-free payment instrument available on the market, direct data transfer to cost control systems, payment method benefits and a corporate agreement discount (5 euros from the day’s price) in case the customer has no agreed price. The S Group features Finland’s most extensive and versatile hotel selection, and enables us to offer a flexible and all-inclusive solution in unison with the customer. Benefit -> the customer can be “rewarded” with an extended selection of benefits and advantages. In other words, when we demand more centralisation and steering force from the customer, we can reward them for it. A corporate agreement always means price benefit. The larger the volume, the better the price benefit. Each agreement price level involves a common objective. In addition to the above, the market share and the booking channels and process have an effect on the agreed price. Meeting prices have five price levels based on a jointly estimated meeting volume.
- You will succeed with us and even be rewarded for it • Club CarlsonSM is a worldwide hotel rewards programme including over 1,000 Carlson Rezidor hotels around the world. • The rewards programme is free of charge and the points earned never expire. • Points can be used for hotel stays or restaurant services, or they can be linked to frequent flyer points and used for paying for part of a flight. Club CarlsonSM for Planners is a rewards programme for meeting and event organisers. Points earned from events booked can be used in hotels and restaurants around the world. Carbon credits will be automatically purchased to offset the estimated carbon footprint for every Club Carlson for Planners meeting booked. The carbon dioxide load of the meetings is offset by supporting environmental projects around the world, such as the planting of trees in Kenya and investments in renewable energy in India. Example calculation: Cost of the event EUR 3,000 - > 12,600 points Hotel nights starting from 9,000 points Radisson Blu: Club Carlson • The Gold Points Plus programme of Radisson Blu Hotels is now Club Carlson • When staying at a Radisson Blu Hotel in Finland, you can use either the S-Card or the Club Carlson loyalty programme. Club Carlson offers: • Earn 20 Gold Points®/USD for overnight stays eligible for points, and any meals and beverages charged to the room in all participating hotels • Free hotel nights starting from 9,000 Gold Points • No blocked dates for award nights in a standard room • Free internet access for Club Carlson members in Carlson Rezidor hotels around the world • Great opportunities to redeem your points • Elite status starting from 15 nights or 10 stays per year www.clubcarlson.com
- • €12 meal benefit/stay. • Ilta-Sanomat or Iltalehti evening paper free of charge for each hotel night. • A family member or pet can stay in your room free of charge if you book a double room for your business trip. • Also benefit from meeting purchases. • In addition, an array of hotel-specific advantages is available. • S points and varied service benefits from 60 hotels and over 200 restaurants. • Note: Meal benefit is valid for six months in hotel restaurants belonging to the S Group. Use your benefit in the hotel restaurant on a business trip, at an ABC service station, or for a dinner with your loved one or friends! • The S-Card is now also a payment card, so you can use your meal benefit and S points directly. Points can also be directed for corporate use. • S-Card and S-Card Premium. www.scard.fi
- When enjoying time off, choose the green card! With an S-Etukortti card, you are in for delicious benefits and discounts in hotels and restaurants, such as • Bonuses from all purchases • Always at least €9 off the room price • Discounts and benefits