Leadership

1. Quality Assurance in Education

2. Leadership
 Educational Leadership
 Communicating a vision
 Role of the leader in developing a quality culture
 Empowering teachers

3. Introduction
Educational leadership involves working with teachers
and other educational professionals on systematic plans
to improve educational outcomes
 Total quality is a passion and a way of life
 Peters and Austin's research
 MBWA

4. Vision and symbols
MBWA
For the kids
Autonomy, experimentations and support for failure
Create a sense of family
Sense of whole ,rhythm , passion, intensity and enthusiasm
According to Peter and Austin educational leader
needs following attributes :

5. Cont.…
 Improvement process cannot be continuous in any
institution without proper leadership
 80% of quality initiative fail in first two years
 To succeed in education TQM requires strong and
purposeful leadership.
 A leader should be committed to quality

6. TQM is said to be a top-down process
Learners
Teams-teachers and
support staff
leaders

7. “Commitment means much more than giving an annual
speech on how important quality is to our school. It
requires unending enthusiasm and devotion to quality
improvement. It calls for an almost fanatic promotion of
and attention to new ways to do things. It requires
constant review of each and every action’’
Stanley Spanbauer, A Quality System For Education

8. Communicating a vision
In TQM
organizations
managers should:
• Provide the vision
• Provide inspiration
• Have to be leaders and
supporters
• Communicate the mission

9. Cont.…
• There is a need to change the mind-set of managers
that ‘I am in charge’ that’s why they are hesitant to
implement total quality
• Leadership function is to enhance the quality of
learning and support the staff
• TQM inverts the traditional hierarchy of functions

10. Next Presenter
Javeria Mushtaq

11. Role of the leader in developing a quality
culture
What is the role of the leader in an institution
undertaking a total quality initiative? There are major
functions that all leaders must carry out; these include
 Clear vision for institution
 Guarantee to quality improvement
 Fulfill customer needs
 Ensuring that the voice of customer are heard

12. Cont..
 Leading staff development
 Leading innovation
 Build effective and efficient teams
 Develop proper mechanisms for monitoring and
evaluating success

13. Empowering teachers
In a quality-based approach, school leadership relies
on the empowerment of teachers and others involved
in the teaching/learning process. Teachers share in
decision-making and assume greater responsibilities.
They are given more power to act and greater
autonomy in almost everything they do.
Stanley spanbauer (former president of Fox valley
Technical college in Wisconsin)

14.  Spanbauer in his ‘A Quality System For
Education(1992)’ has gave a plan for leadership to
create a new educational environment. He says that
educational leaders should guide and assist others
staff members.
 He imagines a leadership style where leaders must
walk and talk quality and understand that change
happens by degree, not by decree.

15. Spanbauer's Model
• Involvement of staff in problem-
solving
• Ask them rather then telling
• Share management information
• Opinion of staff members on
systems and procedures
• Implement systematic &
continued communication
Spanbauer
conclude
following points
in his
“leadership for
empowerment”
model:

16. Cont..
Understand the desire of teacher for meaningful improvement
Develop skills in problem solving, conflict resolution
Provide education in quality concepts and subjects
Be like a coach & less like a boss
Ensure quality to external customers & also focus on the need of
internal customers