1. Supply Chain & Procurement Academy
Explanation of the full process of
Competency Assessment & E-Learning
Your Supply Chain & Procurement Academy
YOUR LOGO HERE
Director Message
Here
4. 4
How Does It Work?
What Do You Get?
There Are 8 Steps to
Implementation
5. 5
The standard process (1/8)
Where Do You Want to Be?
Client provides the list of learners and selects their roles to
Build Competence Maps per Job Role
Learner
identification
LNA
LNA report
Learning Plan
Invitation to courses
Program support
Final assessment
Certificate
6. 6
Job Functions & Learning Plans
• Purchasing Specialist
• Logistics Coordinator
Each of These Functions Has Its Own Learning Plan
7. Summary of Your Job Roles
Where Do You Want to Be?
Targeted Levels of Competence
7
8. Role Description & Definition
Definitions
Supply Chain Supervisor
01. Inventory
Control
Level 1 :
Awareness
LEVEL 1
"I know": Awareness that stocks are held at local level. Awareness of the different types of inventory, the purpose of holding inventory,
inventory control policies and inventory control methods. "I can": Administrative supporting under close supervision.
02. Supply
Planning
Level 3 :
Practitioner
LEVEL 3
"I know": In-depth knowledge about the sales & operations planning (S&OP) - process, determining capacity requirements, identifying
capacity constraints, technical capacity calculation, theoretical / actual capacity, the master scheduling process and the material
requirements planning (MRP) process. Knows what makes S&OP effective and how to design an effective S&OP process to add value to the
business. In-depth knowledge about using demand to allocate inventory to distribution centers. In-depth knowledge about strategic /
operational planning, planning units of time, aggregate / detailed planning. Knows how to manage the transition to a new product,
minimizing excess and obsolete inventory. Knows how to balance supply with demand, assess supply plan risks, manage supply constraints
and allocate limited supply.
"I can": Develop, propose and execute company supply planning strategies and actual supply plans. Oversee the execution of partial
disciplines within supply planning.
03. Demand
Planning
Level 2 :
Understanding
LEVEL 2
"I know": Familiar with how performance is measured and tracked in different supply chain areas. Knowledge about time series and other
forecasting methods, mean percentage error, spot- and rolling forecast accuracy and reducing forecast error.
"I can": Apply knowledge in terms of practical execution of pre-defined tasks within the demand planning process. Recognize where advice
is required.
04. Transportation
Level 2 :
Understanding
LEVEL 2
Familiar with transportation modes, types of transportation carriers, multimodal and intermodal transportation, freight containers and
packaging. Familiar with 1st, 2nd, 3rd and 4th party logistics providers and types of 3PL providers. Knowledge about and ability to apply the
2010 Incoterms. Familiar with the function and different types of bills of lading, as well as other domestic transportation documents. Knows
European / North American international bills of lading and waybills, invoices, certifications, declarations, letters of credit. Knows how to
measure performance in different supply chain areas and how performance is tracked.
Obtains, collates and evaluates data on the progress of supplies being transported, is highlighting problems and offering solutions.
Schedules transportation of supplies.
05. Order
Management
Level 3 :
Practitioner
LEVEL 3
In-depth knowledge of the order to cash cycle, order management for make-to-stock products and order management for make-to-order
products. In-depth knowledge of the types of reverse logistics operations and how to plan for customer returns and electronic waste
disposal. Experienced with the steps in order processing and how to do an availability check. In-depth knowledge of the steps in logistics
scheduling. Experienced with ensuring perfect orders. Familiar with warranty processing and legal issues in warranty claims.
Develops, proposes and executes company order management strategies. Oversees the execution of partial disciplines within order
management.
8
9. 9
The standard process (2/8)
Where Are You Now?
Learning Needs Analyses (LNA):
Quiz: questions and answers
Learner
identification
LNA
LNA report
Learning Plan
Invitation to courses
Program support
Final assessment
Certificate
10. 10
The standard process (3/8)
The report
delivers the role-
specific
learning needs.
Learner
identification
LNA
LNA report
Learning Plan
Invitation to courses
Program support
Final assessment
Certificate
Procurement Competencies
11. 11
The standard process (4/8)
The Learning Plan. Learner discusses the proposed
learning plan with his/her manager.
Learner
identification
LNA
LNA report
Learning Plan
Invitation to courses
Program support
Final assessment
Certificate
13. 13
The standard process (4/8)
The Learning Plan. Learner discusses the proposed learning plan with his/her manager.
Learner
identification
LNA
LNA report
Learning Plan
Invitation to courses
Program support
Final assessment
Certificate
Competences Level Course Bundles Type
Seat
H:Min
# Y
01. Sourcing
Level 4 :
Expert
Influencing SpecificationsStrategic Sourcing + Refresher courses +
ExameSourcingStrategic Sourcing SimulationseSourcing Simulations
Impact
eLearningSimulationsSimulat
ions
9:50 17 1
02.
Negotiation
Level 4 :
Expert
Winning Negotiations + Refresher courses + ExamAdvanced Negotiation
Techniques + Refresher courses + ExamWinning Negotiations SimulationsAdvanced
Negotiation Techniques Simulations
High Impact
eLearningSimulations
10:15 15 1
03. Legal
Level 3 :
Practitioner
Legal issues in Procurement + Refresher courses + ExamIncotermsLegal Issues in
Procurement Simulations
High Impact
eLearningSimulations
4:55 8 2
04. Finance
Level 3 :
Practitioner
Finance + Refresher courses + ExamFinance Simulations
High Impact
eLearningSimulations
5:25 8 2
05. Cost
Mgmt.
Level 3 :
Practitioner
Cost Management + Refresher courses + ExamCost Management Simulations
High Impact
eLearningSimulations
4:50 8 2
06.
Operational
Procurement
Level 4 :
Expert
P2P or Procure to Pay Management + Refresher courses + ExamP2P or Procure to
Pay Simulations
High Impact
eLearningSimulations
4:05 7 3
07. Contract
Mgmt.
Level 3 :
Practitioner
Contract or Supplier Performance Management + Refresher courses +
ExamContract or Supplier Performance Management Simulations
High Impact
eLearningSimulations
4:40 8 3
08. Category
Mgmt.
Level 4 :
Expert
Category Management + Refresher courses + ExamCategory Management
Simulations
High Impact
eLearningSimulations
10:05 13 4
09. Strategy
Level 4 :
Expert
Corporate Fraud PreventionSRM or Supplier Relationship Management + Refresher
courses + ExamValue ManagementSRM or Supplier Relationship Management
SimulationsValue Management Simulations
High Impact
eLearningSimulations
4:50 9 4
10. Project
Mgmt.
Level 3 :
Practitioner
Project Management + Refresher courses + ExamProject Management Simulations
High Impact
eLearningSimulations
5:10 10 4
64:05 103
14. 14
The standard process (4/8)
The Learning Plan. Learner discusses the proposed learning plan with his/her manager.
Learner
identification
LNA
LNA report
Learning Plan
Invitation to courses
Program support
Final assessment
Certificate
Competences Level Course Bundles Type
Seat
H:Min
Senior Consultant
01. Sourcing
Level 4 :
Expert
Strategic Sourcing Classroom 3 Days Mark T/Michael G.
02. Negotiation
Level 4 :
Expert
Successful Negotiations Practices –
Game Plays & Video Recording
Classroom
2 to 3
Days
Michal Z.
05. Cost Mgmt.
Level 3 :
Practitioner
Cost Price Analysis & Cost Reduction in
Procurement
Classroom 3 Days Robi B.
07. Contract
Mgmt.
Level 3 :
Practitioner
Contract Administration Classroom 2 Days Robi B.
08. Category
Mgmt.
Level 4 :
Expert
Category Management Classroom
2 to 3
days
Colin L.
09. Strategy
Level 4 :
Expert
Leading in Procurement - Key KPI,
Fraud, SRM , etc
Classroom 3 days Robi B/Michael G.
Classroom total
15 to 17
Days
15. 15
The standard process (5/8)
You will be invited to the courses and starts taking the courses.
Learner
identification
LNA
LNA report
Learning Plan
Invitation to courses
Program support
Final assessment
Certificate
16. 16
The standard process (6/8)
Learner
identification
LNA
LNA report
Learning Plan
Invitation to courses
Program support
Final assessment
Certificate
Personal coach per learner
1. Create & Manage learning schedule
2. Manage all enquiries
3. Assessment & Certification
(technical, content, schedule … - we call)
18. 18
Personal coach per manager
1. Reporting on gaps, courses & schedule per manager
Program Support & Management
Learner
identification
LNA
LNA report
Learning Plan
Invitation to courses
Program support
Final assessment
Certificate
19. 19
Personal coach per manager
1. Reporting on gaps, courses & schedule per manager
2. Quarterly & detailed statistical evaluation reporting
Program Support & Management
Learner
identification
LNA
LNA report
Learning Plan
Invitation to courses
Program support
Final assessment
Certificate
20. 20
The standard process (7/8)
Learner takes the final assessment (exams).
Learner
identification
LNA
LNA report
Learning Program
Invitation to courses
Program support
Final assessment
Certificate
21. 21
The standard process (8/8)
Learner gets a certificate at completion.
Learner
identification
LNA
LNA report
Learning Program
Invitation to courses
Program support
Final assessment
Certificate
Internal Certification
22. 22
Clear Learning & Career Development Path
Supply Chain Career Development Path
Procurement Career Development Path
23. 23
7 Steps to Making Learning Stick as per PPC Method!
Academy
25. 25
The standard process (4/8)
The LNA report includes the Learning Plan. Learner discusses
the proposed learning plan with his/her manager.
Learner
identification
LNA
LNA report
Learning Plan
Invitation to courses
Program support
Final assessment
Certificate
Competen
ces
Level Course Bundles Type
Seat
H:Min
# Y
01.
Sourcing
Level 4 :
Expert
Influencing SpecificationsStrategic Sourcing + Refresher
courses + ExameSourcingStrategic Sourcing
SimulationseSourcing Simulations
Impact
eLearningSimulations
Simulations
9:50 17 1
02.
Negotiatio
n
Level 4 :
Expert
Winning Negotiations + Refresher courses + ExamAdvanced
Negotiation Techniques + Refresher courses + ExamWinning
Negotiations SimulationsAdvanced Negotiation Techniques
Simulations
High Impact
eLearningSimulations
10:15 15 1
03. Legal
Level 3 :
Practitio
ner
Legal issues in Procurement + Refresher courses +
ExamIncotermsLegal Issues in Procurement Simulations
High Impact
eLearningSimulations
4:55 8 2
04.
Finance
Level 3 :
Practitio
ner
Finance + Refresher courses + ExamFinance Simulations
High Impact
eLearningSimulations
5:25 8 2
05. Cost
Mgmt.
Level 3 :
Practitio
ner
Cost Management + Refresher courses + ExamCost
Management Simulations
High Impact
eLearningSimulations
4:50 8 2
06.
Operation
al
Procureme
nt
Level 4 :
Expert
P2P or Procure to Pay Management + Refresher courses +
ExamP2P or Procure to Pay Simulations
High Impact
eLearningSimulations
4:05 7 3
07.
Contract
Mgmt.
Level 3 :
Practitio
ner
Contract or Supplier Performance Management + Refresher
courses + ExamContract or Supplier Performance
Management Simulations
High Impact
eLearningSimulations
4:40 8 3
08.
Category
Mgmt.
Level 4 :
Expert
Category Management + Refresher courses + ExamCategory
Management Simulations
High Impact
eLearningSimulations
10:05 13 4
09.
Strategy
Level 4 :
Expert
Corporate Fraud PreventionSRM or Supplier Relationship
Management + Refresher courses + ExamValue
ManagementSRM or Supplier Relationship Management
SimulationsValue Management Simulations
High Impact
eLearningSimulations
4:50 9 4
10. Project
Mgmt.
Level 3 :
Practitio
ner
Project Management + Refresher courses + ExamProject
Management Simulations
High Impact
eLearningSimulations
5:10 10 4
64:05 103
26. Applying What You Learn & Making it Stick
Consistent Follow Up Training
Increasingly Application & Learner Focused
1. High Impact E-Learning
2. Summary in PDF
3. Online Exercises & Quizzes
4. Refresher Courses
5. Simulations
6. Application Based Tasks
7. Classroom/Face to Face Trainings
26
27. High Impact & Effortless E-Learning
• Strong Visuals
• Superior Scripting
• Same Character
same face, same color of shirt…
• Scenario based – learners observe and apply
• Limited info/text on screen
• Simultaneously Target Audio & Visual Brain
• Over 90% of learners highly satisfied
27
34. 34
• In the online Assignments, we are building on what people have learned in their
previous High Impact eLearning courses and Simulations.
• Learners have to complete a task, like “shadow a negotiation event and write an essay
analyzing the negotiation”.
• Learners upload their essay document directly on LMS.
• The direct line manager is requested to give feedback and to evaluate / validate.
• Like High-Impact E-learning and Simulations, Assignments are a unique product.
Short Application Based Tasks
35. 35
• In the online Assignments, we are building on what people have learned in their
previous High Impact eLearning courses and Simulations.
• Learners have to complete a task, like “shadow a negotiation event and write an essay
analyzing the negotiation”.
• Learners upload their essay document directly on LMS.
• The direct line manager is requested to give feedback and to evaluate / validate.
• Like High-Impact E-learning and Simulations, Assignments are a unique product.
Designed to match the 70-20-10 approach.
Increasing Retention & Application
Application Based
Task
38. 38
Training Success Is Measured With The Kirkpatrick Model
SATISFACTION
LEARNING
IMPACT
RESULTS
ROI
Has The Learner’s
Performance Improved?
Has The Learner’s
Behavior Changed?
Is there
Knowledge Transfer?
Is Training
Enjoyable?
Measurable
ROI
Modified from D. Kirkpatrick, Evaluating Training Programs, 1994
87% of learners like the courses
99% of learners complete their courses
76% of learners apply the acquired knowledge
99% of learners reach their target competences
Client established ROI
