You know how hard your people work every day, even while their caseloads increase and budgets don’t. But there comes a point when elbow grease and passion aren’t enough to make things work. And now is that time.The time to empower your caseworkers to take control of the process.Read this whitepaper to learn more.

1. MAKING THE CASE
FOR YOUR
KNOWLEDGE WORKERS.
LEARN MORE

2. You know how hard your people work every day, even while their
caseloads increase and budgets don’t. But there comes a point
when elbow grease and passion aren’t enough to make things
work. And now is that time. The time for a new approach to case
management. The time to empower your caseworkers to take
control of the process. The time for IBM.

3. A midwestern correspondent lender boosts efficiency.
Raising staffing by 0%.
Raising revenue by 20%.

4. After the mortgage crisis, the company
set aggressive revenue goals. And they
turned to IBM Business Partner Pyramid
Solutions to help meet them. How?

5. among management branches
and back-office departments
between caseworkers and
speeding up the identification
and resolution of exception
items to help expedite the
closing process
Providing
dashboard-
style reporting
of key performance indicators
Improving
visibility
Enhancing
communications

6. Keeping kids safe,
one case at a time.
A state’s Office for Family Services reduces case
times from three months to less than a week.

7. To keep up with changing laws, this office had
to modify its background-check system. IBM
Advanced Case Management solutions helped
better protect the children of the state. How?

8. Reducing the gaps in information that
could delay the process and increase the risk
of a criminal incident being overlooked
Querying outside agencies separately and
nonsequentially, to keep the process moving
System alerts informing caseworkers
of looming deadlines

9. Empowered caseworkers
create healthier outcomes.
A hospital’s proactive approach reduces readmissions
for congestive heart failure patients.

10. Readmissions for congestive heart failure
patients are an unnecessary and burdensome
expense for hospitals. Caseworkers who
have turned to IBM Content and Predictive
Analytics for Healthcare have seen better care,
better outcomes and fewer return visits. How?

11. Providing caseworkers
accessible and
actionable insight
into clinical and
operational needs
Using a combination of
unstructured data and
predictive analytics to
help caseworkers identify
patients at risk for
reoccurrences
Analyzing compiled
information to find
trends, patterns and
relationships in order to
find new insights

12. See how IBM Advanced Case Management
solutions can give your knowledge workers
the tools they need to see cases through
from start to finish with more efficiency and
better outcomes. Read the white paper and
get the full story.
IBM, ibm.com, Let’s Build a Smarter Planet, Smarter Planet and their logos are trademarks of IBM Corp., registered in many jurisdictions worldwide.
See current list at ibm.com/trademark. © International Business Machines Corp. 2014.
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