Custom SharePoint intranets have been the industry standard for years, but there is a new contender on the scene that is ready for primetime: ready-to-go intranet. But which one is better? In this webinar, Portal Solutions’ Daniel Cohen-Dumani and Jill Hannemann discuss the pros and cons of both options, including: - Deployment Speed - Cost - Productivity - Flexibility - Innovation

1. Custom SharePoint Versus Ready-To-Go Intranets

2. Housekeeping
• Webinar is being recorded
• 45 minute session
• 15 minute Q&A session at the end
• Slides and recording will be available after the session
• Send in your questions!
• Type your questions in the Go-to-Webinar Question Box on the right side
• Will answer live at the end of the presentation

3. Jill Hannemann
@JHCherryBlossom
Director of
Advisory
Services
Blog: Editor, Portal Solutions
Digital Workplace Today
SharePoint Areas of Interest: Term
Store, Product Catalog, Records
Center, Metadata Navigation,
Content Types, Social Enterprise
Network
A passion for Information
Architecture
She Said

4. Daniel Cohen-Dumani
@dcohendumani
Founder
and CEO
Blogger: SME for Portal Solutions
Digital Workplace Today Blog
Areas of Interest:
Portal and Collaboration,
Productivity and Efficiencies
A passion for Simplicity
and Speed to Market
He Said

5. 1. Build a good foundation to understand the
difference between turnkey and custom
intranets.
2. What are intranet essentials and trends?
3. What are the advantages of custom or
turnkey intranets, when should I choose a
custom route?
4. What are the benefits and capabilities of
turnkey or custom solutions, when should I
choose a turnkey solution?
5. What are the differences in flexibility and
innovation between turnkey and custom?
6. What is Microsoft’s long term roadmap
between turnkey and custom? How are
custom intranets going to change?
Session Learning Objectives

6. Tools & Forms
Communication
Departments
Projects
People
Gateway
Mobile
Intranet Essentials
“How do I…?”
“What’s going on…?”
“Don’t ask me, find it yourself…!”
“What’s the status…?”
“Who has worked on…?”
“What’s the address for…?”
“Access anywhere”

7. 1. “Intranets age quickly”
2. “Organizations have seen wave after
wave of intranet failure, renewal,
stagnancy and failure once again”
3. “Enterprises have higher aspirations for
their next generation of intranets”
4. “ ‘Social’ is the watchword for new
intranet initiatives”
5. “The new intranet must be a true
network”
Intranet Trends
“Products with social and mobile
capabilities are increasingly
complex to develop, manage and
maintain. The results of melding
together content management,
portal, advanced social
technologies and disciplines are
hard to predict”
Source – Gartner Group Research – Jim Murphy, Building the Boundless Intranet for a Digital Workplace, Nov 2014

8. What Are Turnkey Or Custom Intranets?
Turnkey
Custom

9. What Is Your Intranet Platform Based On?
 SharePoint Online/Office 365
 SharePoint (not sure what version)
 IBM Connection/Lotus Notes
 Turnkey such as Jive, Igloo, Jostle
 Other Platforms (Wordpress, Drupal, SiteCore for example)
Poll

10. Round 1:
Advantages

11. She Said: Custom Intranet Advantages
 Achieve 100% of intranet
requirements!
 Tight alignment with culture
and goals
 Tailored to your specific
industry
 Visual look and feel mirror
brand and public facing
website
 Leverage best of breed
products
 Addresses unique business
and productivity challenges
 No re-occurring charges National Geographic Intranet a Norman Nielsen Top 10 Best Intranets for 2014

12.  All the common scenarios included
 Speed to market
 Reducing risks of project failure
 Reduce implementation time
 Focus your staff on more important
tasks
 Limit involvement of your IT Staff
He Said: Turnkey Advantages

13. What Is The State Of Your Intranet?
 Custom but mostly out of the box
 Custom with some customizations
 Custom with heavy customizations
 We have a turnkey solution with no customization or
some minor customizations
 Not sure
Poll

14. Round 2:
Benefits and Capabilities

15. He Said: Turnkey Benefits And Capabilities
Study shows that most
organizations have the
same 80% core needs
Organizations are
looking for evergreen
managed solutions
that evolves overtime
Remarkable user
experience is the key to
success
Time and investment
has always been a
challenge for intranet
initiative

16. She Said: Custom Intranet Benefits And Capabilities
Capabilities
 Unlimited, but dependent on schedule, budget and funding
 Can work in best of breed environment
 Can be in the cloud or connect with cloud based solutions
 Can handle complex business scenarios
Benefits
 No limitations
 Able to meet 100% of requirements
 Tailored to your unique business and culture
 Focus on the key elements of intranet design: Design, development,
customization, maintenance, and governance

17. Round 3:
Cost

18.  Upfront cost is
unavoidable
 Can be phased out for
budget planning
 Maintenance exists with
any solution
 Must continually plan for
an upgrade path
She Said: Custom Intranet Cost
0
50
100
150
200
250
300
350
Cost
Thousands
Custom Build Intranet Lifecycle
Year 1 Year 2 Year 3 Year 4 Year 5 Year 6
$930,000
over 6
years
SharePoint based intranet for an organization with 1000 users

19.  Consistent predictable
cost
 Limited initial investment
(less than 80% of
traditional custom
solutions)
 Reduced long term
maintenance
 No need to upgrade
every 3-4 years (included
in subscription cost
model)
He Said: Turnkey Cost
0
50
100
150
200
250
300
350
Cost
Thousands
Turnkey Intranet Lifecycle
Year 1 Year 2 Year 3 Year 4 Year 5 Year 6
Office 365 based turnkey subscription based intranet for 1000 users
$554,000
over 6
years

20. Round 4:
Flexibility and Innovation

21. He Said: Turnkey Cost Flexibility And Innovation
 Less flexibility than custom solutions
 Leverage best practices embedded in
the turnkey solution
 Benefit from a larger user base and cross
– industry feedback
 Adoption support usually bundled in
subscription
 Constant innovation driven by users with
regular and incremental releases

22. She Said: Custom Intranet Flexibility And Innovation
 Opportunity to align features and
functionality directly to productivity
initiatives
 Think outside the box
 Create a highly network driven user
experience
 Ability to generate your own ideas for
improved communication, knowledge
sharing, and information finding

23. Round 5:
Microsoft’s Long-Term Roadmap

24. How Do You Perceive Microsoft’s Long Term Roadmap For
The Intranet?
 I have no idea
 SharePoint is the future
 NextGen Portals
 No custom intranet will be available, turnkey only
Poll

25. Today
Roadmap – Microsoft Portal/Intranet Platform
2001
SharePoint
Portal Server 2001
2003
SharePoint
Portal Server 2003
2006
Office SharePoint
Server 2007
2009
SharePoint
Server 2010
2012
SharePoint
Server 2013
2019
SharePoint
Server vNext
Office 365
2016
SharePoint
Server 2016
Next Gen Portals
Micro-sites/Groups
InfoPedia
Delve People Experience
New UX
New ECM back-end
Turnkey Portals

26. Roadmap Portal – What Does It Mean For Custom Portals?
2016 2017 2018

27. What Will Be The Options Moving Forward?
Custom Portal build on
Azure or on premises
and leveraging Office
365 and/or SharePoint
APIs
Turnkey solution on
Office 365 subscription
based product
Ready to go Office 365
Portals (InfoPedia,
Micro-sites, Delve
People Experience)
SharePoint based
portals will continue to
be improved overtime
and will be supported
for at least the next 5
years

28. What Questions Should You Ask Yourself?
Turnkey
Custom

29. And The Winner Is? Well, it depends…
Find out which solution is best for
your organization. Talk to a digital
workplace expert.
Schedule Your Free
Consultation
Questions? Contact Jenny Lynch at jlynch@portalsolutions.net
Download How To Build
A Social Intranet That
Boosts Collaboration
Daniel and
Jill’s White
Paper
portl.me/Social_Intranet
portl.me/Contact_Portal