3. Silicon Valley Workshops
Kielce Technology Park
Poland – November 9th 2011
High Velocity Company Growth: Best Practices &
Successful Growth Strategies from Silicon Valley, CA
in partnership with
Confidential Presentation Materials
4. Who We Are
Eurocal Group, LLC. helps technology companies and entrepreneurs
launch their new venture and establish their global presence in Silicon
Valley, California. Providing strategic and operational US market entry
strategies, technology and educational services to help companies think,
plan and execute globally.
Silicon Valley Link provides hands on strategic marketing and business
development services for small technology companies that seek
to expand their presence in the U.S. Silicon Valley Link works with U.S.
and European technology companies to build a presence in Silicon Valley -
a global gateway to the North American, Pacific Rim and Latin American
markets.
Confidential Presentation Materials
5. Workshop Agenda
• I Session: Introduction to Silicon Valley
• II Session: Marketing, Business Development and
Sales
• III Session: Intellectual Property
• IV Session: Agile Pitching
• V Session: Expanding to the US
• Summary and Wrap up
Confidential Presentation Materials
6. Goals for the Workshop
Key Objectives for Workshop
• Takeaways
– Think Global from the start
– Leverage Ecosystems Globally
– Develop Local Ecosystem to Go Global
– Solve real Global problems – it’s not only about the technology
• Future
– Build sustainable bridges to Global centers
– Get connected & Stay connected – this is a process!
Confidential Presentation Materials
7. San Francisco Bay Area: Facts & Figures
7000 square miles (18000
square Km), of which 1600
(4160 Sq. Km) are Bay water.
If it would be a circle r= 47
miles (or 76 Km)
Includes 9 counties and 101
cities
Diverse population of approx.
7.5MM encompassing all
races and ethnic groups
Mild year‐round climate High
Avg. 72F (22C) and Low Avg.
46F (8C) strongly influenced
by the cool currents of the
Pacific Ocean.
Confidential Presentation Materials
8. Home to….. and to…..
Confidential Presentation Materials
9. and now to…
Color Labs, Inc. Nicira Networks, Inc.
Palo Alto, CA 94301 Palo Alto, CA 94303
Region: Silicon Valley Region: Silicon Valley
Website: www.color.com Website: www.nicira.com
$ Received: $40,999,900 $ Received: $25,900,000
Financing Sequence: 1 Financing Sequence: 3
Stage of Development: Stage of Development: Early
Early Stage Stage
Industry: Software Industry: Software
Description: Develops Description: Develops a
Web-based applications. software which transitions data
Investors in Q1 2011 : centers to cloud infrastracture.
Bain Capital Investors in Q1 2011 :
Redpoint Ventures Andreessen Horowitz
Sequoia Capital Lightspeed Venture Partners
Undisclosed Firm New Enterprise Associates,
Inc.
Confidential Presentation Materials
10. SILICON VALLEY 1849 TO 2011
Startups from 1849 to 2011
Gold Rush mindset continues…
Confidential Presentation Materials
11. What happened in Northern California?
• Gold Rush mentality – forced innovation
• Attracted adventurers and pioneers
• Influence on culture
• The real winners were…….
Confidential Presentation Materials
12. Raw Materials of Silicon Valley
Pioneer Mentality
Ecosystem / Culture / Mindset
fosters innovation and
entrepreneurship
Confidential Presentation Materials
13. Evolution of Silicon Valley
Marc Andreessen
INTERNET
Steve Jobs
PERSONAL
COMPUTERS
Gordon Moore INTEGRATED
CIRCUITS
Innovation Networks
Hewlett Packard DEFENCE
1950 1960 1970 1980 1990 2000
Confidential Presentation Materials
14. World War II, Korea and the Cold War
Stanford/Military/Industry Ecosystem
• Stanford did basic research in electronics
• Stanford and SRI do applied research
• Microwave and systems companies in Silicon Valley
produce equipment for the military
Companies
• Sylvania Electronics Defense Laboratory (1953)
• GE Microwave Laboratory (1956)
• Electronics Systems Laboratories (1964)
Confidential Presentation Materials
15. Frederick Terman
― the Father of Silicon Valley‖
• Stanford Professor of Engineering 1926
-encouraged his students, William Hewlett and
David Packard to start a company
• Dean of Engineering 1946
• Provost 1955
By 1950 Stanford was the ―MIT of the West‖
Stanford becomes center of excellence for
NSA, CIA, Navy and Air Force
Confidential Presentation Materials
16. Terman Changes the Rules
Silicon Valley as we know it starts here
• Graduate students encouraged to start companies
• Professors encouraged to consult for companies
• Terman and other professors take board seats
• Technology transfer/IP licensing easy
• Getting out in the real world was good for your academic
career
ALL BASED on MILITARY FINANCING
Confidential Presentation Materials
17. William Shockley
Other father of Silicon Valley…..
Head of radar bombing training for the Air Force
Co-inventor of the transistor (Nobel Prize 1956)
Founded Shockley Semiconductor 1955
8 rebels leave Shockley to form Fairchild Semiconductor
Robert Noyce and Gordon Moore leave Fairchild to found
Intel
65 other chip companies founded over the next 20 years
by alumni of these companies
Confidential Presentation Materials
18. Emergence of Risk Capital & Profit Focus
2nd Engine of Entrepreneurship in Silicon Valley
SBIC Act of 1958
Govt matches private investments 3:1
Corporate (Bank of America/American Express)
Private (Pitch Johnson, Bill Draper) Limited Partnerships
Shift funding from military to private = profit focus
Confidential Presentation Materials
19. Venture Capital
Venture Capital industry grows……
Sutter Hill Ventures (1964)
Kleiner Perkins (1972)
Sequioa (1972)
A Watershed Moment in 1978
Capital Gains - slashed from 50% to 28%
Employee Retirement Income Security Act 1979 – pension
funds can invest up to 10% of holdings
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23. Silicon Valley Ecosystem
Public
Policy
Infrastructure
(Hard) Education
Geography People
Climate Diversity
Working Infrastructur Human
Values
Conditions e ( Soft) Capital
Clustering Role
&
Networking Models
Risk
Culture
Capital
Early
Adopters
Risk Tolerance – Rewarded with Value
Confidential Presentation Materials
24. Societies that Support Entrepreneurship
& Innovation
Entrepreneurial Oriented Cultures
High status for Rich deal flow
entrepreneurs
Multiple exits & Risk capital -
Liquidity events availability
High quality firms
Embrace
w/ Global potential
Risk
Enabling environment
Pull rather than Push
Failures are valued
experiences
Confidential Presentation Materials
25. Societies that Suppress Entrepreneurship
& Innovation
Non-Entrepreneurial Oriented Cultures
Low status for Poor deal flow
entrepreneurs
No exits & Risk capital -
liquidity events unavailable
Low quality firms w/o
Risk avoidance
Global potential
Excessive fear of
Push rather than Pull
failure
Criminalization and/or social pariah
status of Failures
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26. Knowledge Based Innovation
Innovation + Entrepreneurship = $VALUE
“Every great advance in science has issued
from a new audacity of imagination.”
John Dewey
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27. Innovation enables the creation of
“TEMPORARY MONOPOLIES”
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28. Innovation is a Renewable Resource
Luckily while innovation is scarce, it is a renewable resource.
Unlike finite natural resources, ideas can spread and benefit
whichever countries are best positioned to take advantage of
them, regardless of where they are invented.
George Bernard Shaw wrote: “If you
have an apple and I have an apple and
we exchange apples, then you and I
will still each have one apple. But if
you have an idea and I have an idea
and we exchange ideas, then each of
us will have two ideas.”
Confidential Presentation Materials
29. Ecosystem + Networking is KEY
to promote Value Creation
100s of Entrepreneur networking
events every week
Confidential Presentation Materials
31. Special Mention: Serial Entrepreneurs
Love or Money?
Silicon Valley entrepreneurs are all over the map when it
comes to personality and motivation. Some are purely
mercenary -- one hit and they're out. Others just love the
technology, and the business is a side effect. Still others just
love starting and building companies.
More of them
There are simply more entrepreneurs now -- due to the
amazing surge in venture capital and the culture of startups over the last 10-15 years -- so
you'd expect more serial entrepreneurs just based on that.
Speed of Company Creation
A lot of new companies simply develop faster these days than they did in the past.
Microsoft and Oracle, for example, both needed 10 years of incredibly hard work to get to
their IPOs (both founded in '76, IPO in '86), and they only had a few hundred employees
each when they went public -- and those were the two biggest software successes of their
era.
Marc Andreessen, Co-founder Mosaic, Ning, Andreessen Horowitz VC
Confidential Presentation Materials
32. Smartcamp Project
• Young companies looking to solve problems (using
technology)
• Innovative approaches to using technology (not
necessarily the most advanced) to:
1. Solve a real problem
2. Globally
• The key successful mix combines technological ability
with a global approach to business management,
business development, and operational capabilities.
Confidential Presentation Materials
33. Smartcamp Finalists
• The overall winner: San Francisco-based company, Streetline
www.streetlinenetworks.com that takes the pain, cost, time and
gas usage out of searching for elusive parking spots in San
Francisco, LA and soon other major cities.
• Two other companies received special mentions:
– Sproxil www.sproxil.com a Boston-based company providing
innovative brand protection and pharmaceutical anti-counterfeiting
strategies to developing countries.
– TreeMetrics www.treemetrics.com a Cork-based software company
deploying 3D laser scanning technology to optimize forestry
management
Confidential Presentation Materials
34. Societies that Support Entrepreneurship
& Innovation
Entrepreneurial Oriented Cultures
High status for Rich deal flow
entrepreneurs
Multiple exits & Risk capital -
Liquidity events availability
High quality firms
Embrace
w/ Global potential
Risk
Enabling environment
Pull rather than Push
Failures are valued
experiences
Confidential Presentation Materials
35. Silicon Valley Ecosystem
Public
Policy
Infrastructure
(Hard) Education
Geography People
Climate Diversity
Working Infrastructur Human
Values
Conditions e ( Soft) Capital
Clustering
& Role
Networkin Models
g
Risk
Culture
Capital
Early
Adopters
Risk Tolerance – Rewarded with Value
Confidential Presentation Materials
37. II Session: Marketing, Business
Development and Sales
in a global economy
IdaRose Sylvester
Managing Director
Silicon Valley Link
November 2011
idarose@siliconvalleylink.com
Confidential Presentation Materials
38. Presenter: IdaRose Sylvester
• Founder of Silicon Valley Link, connecting European entrepreneurs to the
US market
• Driving value in marketing and sales, at reduced cost and risk, timed and
scaled for the market
• Polish entrepreneurial heritage
• 20 years in strategic marketing
• International startup experience
Confidential Presentation Materials
39. Agenda
• The Silicon Valley view on marketing, business
development, and sales
• The importance of these functions
• Organizing for success
• Deeper understanding
– Marketing
– Business development
– Sales
• Business models
• Case studies
• Q&A
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40. What is the purpose of marketing,
business development and sales?
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41. Startups typically think
• We don’t have time for marketing, business
development or formal sales (just give us your
Rolodex!)
– We are so unique the product will sell itself
• We don’t have money for marketing, business
development or sales (just go viral!)
– We are so unique the product will sell itself
• We don’t understand the value of marketing,
business development or sales
– We are so unique the product will sell itself
Confidential Presentation Materials
42. In reality
Your product will
not sell itself
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46. The purpose of marketing, business
development and sales
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47. A closer look at marketing
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48. “A rock pile ceases to be a rock pile
the moment a single builder
contemplates it, bearing within them
the image of a cathedral”
Antoine de Saint-Exupery
Confidential Presentation Materials
49. Marketing: What it does
• Defines your main objective for the
global market
• Understands the market forces that help
you meet your objective
• Discovers and mitigates risk for your
biggest market obstacles
Confidential Presentation Materials
50. Marketing functions
Promotion
Collateral Branding
Pricing PR/outreach
Go to Market
Research
strategy
Value
Competitive IQ
proposition
Roadmap Target
Channel
customers,
strategy
partners
Confidential Presentation Materials
51. US versus European marketing practices
• Americans don’t have patience to read long explanations,
all the details
• We are not encumbered by humility, and expect
companies to really promote themselves
• We like to follow the leader, show us your reference
cases, especially if you are entering the US from outside
Confidential Presentation Materials
52. A few how tos
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53. Learning about your market
• Market trends
– Talk to industry experts
– Talk to industry influencers
– Talk to customers, partners and competitors
– Go to and read about tradeshows
– Read trade magazines, blogs, analyst reports
– Competitive assessment
– Database searches
• Market sizing
– Analyst reports, industry reports
– Similar markets
– Data on part of the market
– Clever assumptions
Confidential Presentation Materials
54. Finding customers & partners
• Create potential segmentation
– Industry verticals, geography, direct v channel, consumer v
business, size of business
• Methodologically search for information by segments
– Talk to industry experts
– Talk to industry influencers
– Go to and read about tradeshows
– Read trade magazines, blogs
– Competitive assessment
– Database searches
Confidential Presentation Materials
55. Creating your value proposition
• Not what your product does, but what problem you
solve
• Problems are based on ―pain‖ the customer has
– Excess expense
– Inefficient processes
– Boredom
• Helping your customer gain a unique competitive
advantage
Confidential Presentation Materials
56. A closer look at business
development
Confidential Presentation Materials
57. Business development: What it does
• Defines and manages business models and
customer acquisition strategy
• Creates connections in the marketplace
• Gathers intelligence
• Builds long term relationships for competitive
advantage
Confidential Presentation Materials
58. Business development functions
Lead generation
Business modeling
Account planning
Sales campaigns
Intelligence
Licensing
Channel development
Strategic alliances
Confidential Presentation Materials
59. A closer look at sales
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60. "If you are not taking care of your
customer, your competitor will."
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61. "You don’t close a sale, you open a
relationship"
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62. "It is not your customer’s job to
remember you. It is your obligation and
responsibility to make sure they don’t
have the chance to forget you."
Confidential Presentation Materials
63. Sales functions
Defining product/customer fit
Long term relationships
Deal close
Fulfillment & service Contract negotiation
Confidential Presentation Materials
64. US versus European sales practices
• US customers have no patience, you have one chance to
win and a short sales cycle
• US customers expect lifelong, free service
• US channel views responsibilities much differently
• Making connections via trusted resources, versus cold
calling and direct sales
Confidential Presentation Materials
65. A great sales team DOESN’T
• Rely on smooth talking to win deals
– It’s a group of relationship specialists who build trust
• Rely on low price and ―special deals‖ to close
business
– It’s a team the finds the pain point of the customer
and shows how value is added
• Rely on a giant Rolodex of contacts
– Great sales teams rely on relationships, marketing
information, customer knowledge and product
information
Confidential Presentation Materials
66. A great sales team
• Keeps warm leads warm
• Works closely with the entire team
• Builds relationships for the long term
• Knows and solves customer problems
• Sets price and feature expectations early
• Knows who the decision makers really are
• Always keeps promises
Confidential Presentation Materials
68. Turning Technology into Revenue
Operational Visibility
Marketing
Strategic Vision
Marketing
Business Reality check
Development
Sales Results
Confidential Presentation Materials
69. Turning Revenue into Better Revenue
Effectiveness Operational
Marketing
Market
Strategic
Awareness
Marketing
Targeting Business
Development
Product Fit
Sales
Confidential Presentation Materials
70. • Marketing: defines where the house should be built, the
style that fits customers and features inside
• Business Development: draws up the architectural plans
and finds contractors, works with customers to ensure
features are right
• Sales: is the hands on person building the houses
Confidential Presentation Materials
71. How it comes together
Customers
Executives
Strategic Business
Marketing Development
Partners
Operational
Sales
Marketing
Engineering
Other external
stakeholders
Confidential Presentation Materials
73. Key business model trends today
• Be agile
• Accept failure
• Fail fast
• Be lean
• Test and pivot, repeat
Confidential Presentation Materials
74. Four Steps to the Epiphany
Source: Steve Blank
Confidential Presentation Materials
75. Putting it all together
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76. The Lean Startup
―Don’t be in a rush to get big, be in a rush to
have a great product.‖
• Minimal viable product
• Product/market fit
• Build-measure-learn feedback loop
• Spend appropriately, avoid waste
Eric Ries, 2010
Confidential Presentation Materials
77. The Lean Startup theory: made very lean
Ideas
Learn Build
Data Code
Measure
Confidential Presentation Materials
78. Putting it all together: case studies
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79. Case study: Angry Birds
• ―Overnight‖ success
– Angry birds was the 100th game for Rovio
• Each game was a step towards game mechanics,
storytelling, graphics, channel strategy
• Once the company was very successful with the game,
they became a full product company
– Multiple game versions, branded products, movie
• Interestingly, they have yet to establish a US presence,
choosing instead to have the CEO in the Valley 50% of his
time
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80. Case study: Color.com
• Strategy one: $41M in venture funding,
initially launched as a social photo sharing app,
• Result: Derided for being overhyped, not
concerned about privacy, lost key executives
– PIVOT
• Strategy two: Now an ad hoc social networking app
• Verdict: respected move, highly visible, unclear future
Confidential Presentation Materials
81. Case study: Dropbox
• Launched as an online storage company, the
same time at least 3 dozen other companies
entered the market
• Strategy one: Spend a tremendous amount of money on
classic launch program, big launch. Result: failure, cost of
acquisition 4x revenue
– PIVOT
• Strategy two: Spend tremendous amount of money on
classical marketing programs. Result: not much
– PIVOT
• Strategy three: Give customers incentives to get friends to
use system. Result: 100,000 users to 4M users in just over
a year
Confidential Presentation Materials
82. Case study: Zappos.com
• Knew online shoe shopping should be popular, but
needed improvement, didn’t know how that would look
• TESTED the market in a unique way, finding out what
customers need to feel comfortable buying shoes online
• MEASURED customer results, then built out a full strategy
• Result: Highly successful retailer, bought by Amazon for
$1.5B
Confidential Presentation Materials
83. “there are only two mistakes on the
road to truth: not going all the way,
and not starting”
Confidential Presentation Materials
86. Presenter: Jacek Wolosewicz
• Practicing Entrepreneur
• Founder of multiple, media related startups.
• Verance Corp., developed the current SDMI watermark
based content protection and tracking technology.
• Holder of multiple patents in the areas of media, security
and VLSI design. Educated at CCNY and MIT
• IP evaluation consultant at IV, RPX
Confidential Presentation Materials
87. IP Agenda
• Why is IP Important ?
• What is IP? - Types
• What is IP? - International
• Patenting Costs
• Patent Filing Strategy
Confidential Presentation Materials
88. What is the Big Deal?
• $1.8 billion largest infringement award - Centocor Ortho
Biotech Inc. v. Abbott Laboratories.
• $9 million median damages award in 2009
• $1.5 billion – Intellectual Ventures fund
• $90 million – RPX has acquired worth of rights
Confidential Presentation Materials 91
89. Why do you need it? - Defense
Confidential Presentation Materials 92
90. What is IP?
TRADE
COPYRIGHT
MARKS
DESIGNS INTELLECTUAL PATENTS
PROPERTY
TRADE CONFIDENTIAL
DRESS INFORMATION/
TRADE SECRETS
Confidential Presentation Materials 93
91. What is IP? - Basics of IP
• Rights granted by statute
– Patents
– Copyrights
– Registered designs / design patents
• Rights established through use
– Trademarks
– Trade dress
• Rights established by contract or conduct
– Trade secrets/Know-how/Confidential information
Confidential Presentation Materials 94
92. What is IP? - Different patent perspectives
• Scientist: end product of research (inventions, know-
how).
• Engineer: tool or a process.
• Marketer: potential competitive edge vs. potential
disaster.
• Attorney: intellectual property.
• Business person: a type of asset.
Confidential Presentation Materials 95
93. What is IP? - Patent Features
• Only way to protect disclosed technology
• Protects inventions
• Is territorial
• Requirements
– Inventorship
– Novelty
– Inventive step/non-obvious
– Adequate disclosure of invention
• Registration/Examination
• Duration/Maintenance fees
• Rights
Confidential Presentation Materials 96
94. What is IP? - What may be patented?
• Apparatus, devices, equipment
• Article of manufacture
• Method, process
• New composition
• ―Non statutory subject matter‖
– Laws of Nature
– Mathematical algorithms
Confidential Presentation Materials 97
95. What is IP? - Patent procedure
• U.S. operates on a first-to-invent basis
• Canada and other countries operate on a first-to-file basis
• Patent filing and prosecution
– Provisional filing (U.S. & Canada) [optional]
– Utility filing (US non-provisional) – must contain claims
– Examination of claims
– Rejection
– Allowance
• Patented
– Issuance of patent
– Patent only is enforceable after issuance (grant)
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96. What is IP? - Patent rights
• Right to exclude others from practicing the patent claim,
a ―negative‖ right
• Right to stop others from making, using, selling, offering
for sale, and importing the claimed invention
Confidential Presentation Materials 99
97. What is IP? - Internationalization of patents
• Paris Convention – 1883, last amended 1979, 173 countries,
WIPO
• Priority date based on first filing within a year of
international filing
• Patent Cooperation Treaty (PCT)
• Regional systems (EPO) – European Patent Office
• International patenting is expensive
Confidential Presentation Materials 100
98. What is IP? - Internationalization of patents
Confidential Presentation Materials 101
99. Why do you need it? - Financial
• Investors – Barrier to entry
• Perceived as asset – Higher valuation
• University of California receives more patents from the
U.S. government than any school in the country, the
university has generated about $500 million in revenue in
the past five years.
(Licensing and Litigation)
• Intellectual Ventures went from $150 million to $1.5
billion in the first fund, between basically 2004 to 2008.
• RPX has acquired more than $90 million-worth of rights
Confidential Presentation Materials 102
100. Why do you need it? - Protection
• Google NDA, Facebook and others
• NDAs don’t work
• VCs don’t sign NDAs
• Partners, Clients and Investors – IP Threat
Confidential Presentation Materials 103
101. Why do you need it? - Protection
•“ Google may disclose certain information
under this Agreement it considers confidential
and/or proprietary concerning Google's business
and/or technology ("Confidential Information")...”
• “...Participant shall ensure compliance by Authorized Personnel
with the terms and conditions of this Agreement, and shall be
responsible for any breach of such terms and conditions by any
Authorized Personnel....”
• ―Google does not wish to receive any confidential
information from Participant, and Google assumes no
obligation, either express or implied, for any information
disclosed by Participant...‖
Confidential Presentation Materials 104
102. Why do you need it? - Offense
• Intellectual Ventures has filed three patent infringement
lawsuits against a total of nine companies in three
different technology sectors—software security,
memory, and integrated circuits. - $1.5 billion fund
• Commerce One – e-commerce failure, IP litigation
success
• Digimarc – business failure, IP litigation success
Confidential Presentation Materials 105
103. Why do you need it? - Offense
• Google and Nortel have agreed on the sum of $900
million
• NTP, they of the suit against AT&T, Sprint et al., won
a staggering $612 million from RIM in a 2006
settlement.
Confidential Presentation Materials 106
104. Why do you need it? - Defense
• ―An average patent case will cost between $3 million
and $10 million, and take two to three years to
litigate.‖ Average cost of patent litigation. Lawyers
USA, August 14, 2006)
• Patent swap instead of litigation
• Litigation can be on a contingency basis
Confidential Presentation Materials 107
105. Why do you need it? – IP Market Funnel
Patent Portfolios
Brokers,
Consultants
Intellectual
IV,RPX
Ventures, RPX,
OT OceanTomo, Acacia
$$
$$$$
$$$$$
Confidential Presentation Materials 108
106. Why do you need it? – IP Market
Confidential Presentation Materials 109
107. Patenting Costs
• USPTO costs - $330, Small Entity $165
• Small Entity – Established by petition and financial
status. Individual, research or academic
• Euro Patent Fees - $1,673
• US – $50K
• International – $100K
• Equity swap + deferred payment
• Provisional Filing – 1 year protection
Confidential Presentation Materials 110
108. Patent Filing Strategy
• Provisional vs. Patent – Disclosure – critical; Claims
less important in Provisional
• Search – A Gamble
• Disclosure – Cover everything possibly related
• Think BIG – broad independent claims
• Think Specific – detailed dependent claims
• Continuation in kind – Related material; early date
Confidential Presentation Materials 111
110. IV Session: Agile Pitching
The art of selling you
Networking, pitching and the importance
of the relationship
IdaRose Sylvester
Managing Director
Silicon Valley Link
November 2011
idarose@siliconvalleylink.com
Linkedin.com/in/idarosesylvester
Confidential Presentation Materials
111. Agenda
• The importance of networking
• The importance of pitching
– What is a pitch?
– Why does it matter?
– Elements of a good pitch
– Develop your own pitch
• Competition
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112. Networking
• Business is essentially who you know, and the strength of
those relationships
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113. In today’s business environment
• People are busy
• People are smart
• Everyone is doing something interesting
How do you convince someone to listen
to you, and remember you?
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114. Here’s how
• Tell something interesting and unique about you,
especially related to the situation in which you are
• Find out something interesting and unique about a person
• Learn something about a person that you can do to help
them
• Put these three together and create a reason to follow up
Confidential Presentation Materials
116. The art of the pitch
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117. What is a pitch?
• We pitch (throw) a baseball, we pitch (set up) a tent, we
pitch to a certain level (set our expectations) and we pitch
ideas (sell them to others)
• A short, structured message for an audience from which
you want something, such as money
• Usually very short, 30 seconds to 10 minutes
• Must persuade that your technology, marketing strategy,
market position, business model, finances, operations and
other factors are worthy of their attention, sound, valid
• Always the first step, never the last
Confidential Presentation Materials
118. Why you should learn pitching:
everyone is in sales
Confidential Presentation Materials
119. A pitch is not:
• A deep technical explanation
• A long discussion of your business plan
• Proof you are going to be the next Facebook or Google
In fact, pitching is NOT about closing a deal, winning a
customer, or landing a story in the press, it is about
GETTING TO THE NEXT STEP
Confidential Presentation Materials
120. What IS a pitch?
A successful pitch takes your entire
business (and the thousands of hours
of your effort) and distills it down to a
10 minute or less story:
What you do
What pain it removes from the customer
Why you do it best
Why you are the best to do it
And how money will be made
Confidential Presentation Materials
121. Key aspects of good pitching style
• Concise (short and to the point)
• Clear (leave no doubt about what you do well)
• Compelling (leave no doubt what you do is important)
• Credible (prove YOU can do it)
• Concrete (be specific about your product, technology and
needs, the problem it solves)
• Customized (know your audience)
• Conversational (sound like a real person)
Confidential Presentation Materials
124. An elevator pitch outline
Who you are: I am (name), the (title) of (company name)
Optional comparison: We are the x to the y or Optional statement
about your success: We are the leading…
Intriguing question or fact: Did you know x?
We help ___(describe your customer)________ to _____(describe
the problem they have that you solve)______.
Optional: Specific customer example
Our product (name) does (describe key feature/benefit).
Unlike (competitor), we (describe your key differentiator).
The Ask (what you are looking for this person might provide)
Close (contact information and next steps)
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126. An elevator pitch example
I am IdaRose Sylvester, the Director of Business Development for IDchecker.
We are the leading supplier of instant, online identity verification.
Did you know that every 3 seconds, an identity is stolen? In the US alone, 15M identities are stolen every
year!
We help companies in the financial, HR, online shopping, banking and travel industries quickly, cheaply and
automatically verify identity documents, saving time and preventing fraud. Both our customer and the
consumer benefits.
We work with eBay, Paypal, Travelex, RBS and many more global brands.
Our product is an online service that verifies copies of identity documents from over 200 countries, both
electronically verifying the data and having a final check made by international identity document experts.
Unlike our competition, we offer more flexible solutions, faster time to verification, and better accuracy.
We are expanding into the US, and I would appreciate speaking with someone at your company who
manages fraud or compliance to learn more about US market dynamics.
Can I get your business card, so I can call you next week to connect to someone at your company?
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127. Key elements in a pitch
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128. The comparison
• We are the Groupon for clean energy products
• We are like Skype for business telecommunications
• We are like Facebook for garden industry
• Our product is like a digital video recorder, but for web
video
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129. The Problem
• You must solve a real problem. Solving the problem for
your customers will improve their business (or life), make
or save them money, in a significant way.
• Good: 500M people around the world own a mobile phone
but do not have access to electricity. This hurts telecom
revenue growth, and it prevents people developing areas
from communicating, preventing commerce. Our cost
effective solar charger solves this problem.
• Bad:
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130. The Ask
• Good: We need $1.5M in funding to build our
demonstration platform, and then market it to the 20
channel partners we have identified. The money will also
help us hire 6 more engineers, and will last us 6 months,
at which point we believe we will be commercially viable
• Bad:
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132. Now it is your turn
• Form teams
• 30 minutes helping each other with pitches
• Pitch competition & awards
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133. An elevator pitch outline
Who you are: I am (name), the (title) of (company name)
Optional comparison: We are the x to the y or Optional statement
about your success: We are the leading…
Intriguing question or fact: Did you know x?
We help ___(describe your customer)________ to _____(describe
the problem they have that you solve)______.
Optional: Specific customer example
Our product (name) does (describe key feature/benefit).
Unlike (competitor), we (describe your key differentiator).
The Ask (what you are looking for this person might provide)
Close (contact information and next steps)
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135. Why learn from Silicon Valley
If you can
make it
here, you
can make it
anywhere!
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136. Sooner or later…
…everyone comes to Silicon Valley
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137. Three truths about Silicon Valley
• Many of your early
adopter customers are
there
• Many of your partners are
there
• And many of your
competitors are there
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138. Things you should know about Silicon Valley
• We work long hours
• We don’t take extensive vacations
• We have few formal holidays
• Management style is fairly flat
• People are expected to be fast learners, self starters
• People change companies every 18 months
• There are no employment laws protecting workers
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139. Three questions: moving beyond borders
• Poland is a sizeable market, but is it big
enough?
– US market is 7x+ as big
• Does your product have natural global reach?
• What must you do to expand globally?
– New customers
– Customization
– Organization
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140. Making the choice to expand to the US
• Move headquarters
• Create full subsidiary
• Create field office
• Hire reps
• Other solutions
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141. Contemplating the move: questions to ask
• Are you personally committed and ready for the
change?
• Do you understand the commitment required by
your organization and is it ready to change?
• Are you ready financially?
• Is the market timing right?
• Do you know the right steps to make?
• Do you have the patience to build a new market?
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142. Top mistakes made by European
companies entering the US
• Come too soon
• Come too late
• Lack of market testing
• Lack of feature and messaging adjustment
• Impatience
• Lack of appropriate resources
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143. The steps to your own US epiphany
REPEAT!
Measure
readiness
Test
Succeed
assumptions
Measure &
Execute
assess
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144. Step one: stop and think
• Don’t move headquarters or people, yet
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145. Step two: are you ready?
– Tested (minimally viable) product,
or better, fully developed
– Revenue positive
– Reference customers
– Corporate commitment to change
• Revenue
• Efforts
• Global support
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146. Step three: test assumption
– Who are your customers in the US
– What do they value from your
technology and company
– What are their feature, price, service
requirements
– How do they buy product
– What does your messaging need to be
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147. Step 3.5: how to
• How do you test these assumptions?
– Visit US a few times, meet the right people
– Hire local resources to help you with ongoing and formal testing
– Network, network, network
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148. Step four: measure and evolve
• Measure and assess, evolve
– What features do you need to offer in the US
– At what price
– To which customers
– And what message?
• What effort, timing, resources will it take to
evolve?
• Upon consideration, is this still an attractive
option?
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149. Step five: execute
• Execute
– Create US appropriate messaging
– Create US launch strategy (channels, marketing)
– Decide nature of presence in the US
– Take steps to set up presence (legal, visas, HR,
physical)
• Succeed
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150. Resources you likely will need
• US attorney familiar with US incorporation,
visa issues and IP
• Mailing address
• Bank account
• Support from local embassy, trade and
development arm (if available)
• Localization support
• Insider knowledge
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151. How to make it in the US
• US focused messaging
• Know your customer
• Build reference cases
• Sell value, not features
• Build relationships, connect and network
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152. Thank you!
Questions?
George Slawek
George.slawek@eurocalgroup.com
Jack Wolosewicz
jack.wolosewicz@eurocalgroup.com
IdaRose Sylvester
idarose@siliconvalleylink.com
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Editor's Notes
Old guys on the leftNewer entrants quick description of each
Color LabsNicira is accelerating the transformation to cloud infrastructure by delivering software that virtualizes the network. The company was founded by networking research leaders from Stanford University and University of California at Berkeley, and is led by proven entrepreneurs in networking, virtualization and security. Investors Nicira is advised and backed by leading venture capital firms Andreessen Horowitz, Lightspeed Venture Partners and NEA as well as recognized industry veterans such as Diane Greene and Andy Rachleff.
California needed to be self sufficientEstablished centers of finance and trade in Boston, NY other East Coast cities did not want to risk supplying and trading with CAReal winners were industries that supported the gold miners NOT the miners themselves
California needed to be self sufficientEstablished centers of finance and trade in Boston, NY other East Coast cities did not want to risk supplying and trading with CAReal winners were industries that supported the gold miners NOT the miners themselves
Public Policy - Low cost of launching and building a company ADDEducation - Universities and IP management and commercialization, spin offs, spin-outs Human Capital - Community of like-minded individuals-deep and rich networks. Having literally tens of thousands of bright tech minds around you to listen to and challenge those ideas, as you do in Silicon Valley, gives entrepreneurs a critical competitive advantageRole Models – Serial EntrepreneursRisk Capital - Angel and venture capital financingEarly Adopters – Clients and Potential partners (large and small) Culture – Clustering & Networking – Incubators, acceleratorsInfrastructure (soft) – World-class IP community of experts incl. lawyers, consultants – who understand the needs of startups and how to work with themInfrastructure (hard) – The truth is people come up with good ideas when they have the motivation and intelligence to do so, not when they’re surrounded by people who don’t know what they’re talking about. Having literally tens of thousands of bright tech minds around you to listen to and challenge those ideas, as you do in Silicon Valley, gives entrepreneurs a critical competitive advantage.The truth about Silicon Valley is that ideas matter more than anything. A Stanford, Berkeley, USF, CalTech (or any of the dozens of world-class universities in the SF Bay Area) student with an idea can turn it into a Yahoo. Or a Google. Or countless other success stories. They are surrounded by people who want them to succeed, who are willing to give them money to support their ideas, and then help them grow it.
Candle, incandescent, fluorescent,halogen
Create here AND connect to SV
Benefits of serial entrepreneur communityExpertise and experience sharingAttracts key elements of ecosystem- e.g. capitalSkype guys
DescriptionsSproxil funded $4MM
Public Policy - Low cost of launching and building a company ADDEducation - Universities and IP management and commercialization, spin offs, spin-outs Human Capital - Community of like-minded individuals-deep and rich networks. Having literally tens of thousands of bright tech minds around you to listen to and challenge those ideas, as you do in Silicon Valley, gives entrepreneurs a critical competitive advantageRole Models – Serial EntrepreneursRisk Capital - Angel and venture capital financingEarly Adopters – Clients and Potential partners (large and small) Culture – Clustering & Networking – Incubators, acceleratorsInfrastructure (soft) – World-class IP community of experts incl. lawyers, consultants – who understand the needs of startups and how to work with themInfrastructure (hard) – The truth is people come up with good ideas when they have the motivation and intelligence to do so, not when they’re surrounded by people who don’t know what they’re talking about. Having literally tens of thousands of bright tech minds around you to listen to and challenge those ideas, as you do in Silicon Valley, gives entrepreneurs a critical competitive advantage.The truth about Silicon Valley is that ideas matter more than anything. A Stanford, Berkeley, USF, CalTech (or any of the dozens of world-class universities in the SF Bay Area) student with an idea can turn it into a Yahoo. Or a Google. Or countless other success stories. They are surrounded by people who want them to succeed, who are willing to give them money to support their ideas, and then help them grow it.
Who is in one of these functions? Who likes them?There’s engineering and then there’s everything else. To many startups these are the three dirty words of business, the last thing you want to think about, the thing you fear, the thing you put off until you cant and then relegate the functions to someone you don’t like <<jkDo some quizzing on audience thoughts on marketing, brainstorm style, what do you think when you hear each term, test around for people who know these functions or do them, test for people’s liking of the functions, appreciation for Might want some kind of more interesting audience exercises, need to think about this
Audience quiz times
To have the biggest best product out there, or worse, to try to convince the market that your product is the biggest best out there
This is the end game for the entire company, working together, the result of doing all steps correctly
Building a bridge between your entire company and the market, a two way bridgeIn essence the market place is part of your marketing team
Which problem does your product solve or which needs does it serve?How does it do so better than your competitors?Who will benefit from the product?How big is your market opportunity?How do you get the product into the hands of customersWho can help to sell / promote the product?
Pre and post sales
Pre and post sales
You are never a pushy sales person if you build long term relationships and support your potential clients goals by helping him help himselfs
You are never a pushy sales person if you build long term relationships and support your potential clients goals by helping him help himselfs
Salesprocess where actual exchange of goods or services against money takes place. The sales process is scalable and well defined.Business Developmentprocess where by means of networking, trial and error, scouting, research and common sense the essential elements of the marketing mix are put in place, like potential customers, potential partners, new business opportunities and product positioning.Marketing(strategic) systematic approach to defining the product or service, value proposition, target customers and price points (operational) use of promotional activities in order to increase the sales of a service or product, including advertising, promotion, pr, web presence, social media and other means
Salesprocess where actual exchange of goods or services against money takes place. The sales process is scalable and well defined.Business Developmentprocess where by means of networking, trial and error, scouting, research and common sense the essential elements of the marketing mix are put in place, like potential customers, potential partners, new business opportunities and product positioning.Marketing(strategic) systematic approach to defining the product or service, value proposition, target customers and price points (operational) use of promotional activities in order to increase the sales of a service or product, including advertising, promotion, pr, web presence, social media and other means
Don’t fear your competition, fear your customers, your customers will take their money and run away from you, but your competitors wont. Jeff bezos. AzmnFocus on what will get you to your first sale/salesAnd what will get you there/ knowing your customer and knowing you product fits their needs
Pre and post sales
Test and measurement just like engineeringCustomer Discovery is replaced by “market research,” which serves to support your assumptions rather than validate them. The process resembles the scientific method:Observing and describing a phenomenonFormulating a causal hypothesis to explain the phenomenonUsing a hypothesis to predict the results of new observationsMeasuring prediction performance based on experimental testsWhen building a business, the process is used to discover, test and validate the following your business assumptions:A specific product solves a known problem for an identifiable group of users (Customer Discovery)The market is saleable and large enough that a viable business might be built (Customer Validation)The business is scalable through a repeatable sales and marketing roadmap (Company Creation)Company departments and operational processes are created to support scale (Company Building)
In this session we are going to do something a bit different. Today you will learn about creating your messaging, aka what we call the pitch. I’ll discuss what it is, why it is so important to you and also what a pitch should look like. But then, we are going to actually have you create, or re-create, your own pitches, working in teams. And then, Pop Idol style, we are going to have you present your pitch to us. We will critique and help you refine your pitch, and then we will award a special prize. So sit back for a few, boring traditional slides, and then get prepared to create the foundation of something you can use going forward. And yes, we know you will only have 30 minutes or so to create your pitch, but this is what being agile is all about: create fast, test, and re-create as needed, so we’ll be getting you ready for this too.
Technology is about how you do it
Pitch is like “marketing” or “business development” and typically not translated. It’s an unusual word as it means, in English, many things in different circumstances. From a business perspective, though, it is a short, structured message a company would give to an audience it wants something from, typically a VC, or a customer. It’s a form of speech where in a short period of time (as little as 30 seconds and typically no more than 10 minutes), the pitch giver must persuade the audience that the company’s technology, marketing strategy, market position, finances, operations and other factors are worthy of closer study, and possibly investment or purchase.How many of you are familiar with baseball? Poland has a national team that plays in the European Championships. In fact, many American baseball players, historically, were born in Poland, especially in the 1930s when Polish immigration to the US was high.In the US we like to use a lot of baseball metaphors in business. Home run for closing a big deal or doing well at something. Slow and over the plate to describe a situation that is easy to do well in. Strike out, when you have failed. And pitch, which is the act of throwing the ball to the batter, to see if he can hit it.In essence, when you are pitching your company, you are sharing your message with someone to make an impact. Like a baseball pitch, your actual pitch wont last long, but it will determine a lot for you and your future success.How many of you have pitches, either short or long for your company, or have given one in the past? Maybe pry a bit about when/where/what type
Everyone, everyone, in your company is a sales person for your company, and every person has the responsibility to be able to effectively sell what you do. This is not the job of marketing or the CEOEspecially in a startup, you are always selling your ideas, your product, and YOU, your skills as an entrepreneur.You always represent your company and you never know who you are going to run into, not just in an arranged meeting, but at conferences, while traveling, at parties, while sitting at the bar, they might be your next:The various audiences venture, angels, customers, partners, press, employees, future employeesAnd while there are different pitches for different informal and formal situations, we’ll leave today with a message that you can use just about anywhere, with confidence
Pitching is about moving to the next step with the person you are speaking withGaining initial CREDIBILITY and LIKEABILITY with your audience, gaining their attention so they want moreIn fact you don’t want to give them everything, you want them to have curiosity so they can ask you more
This is why pitching is so difficult for people. You know so much, have so much excitement, it is very hard to limit that, which is not a bad thing. The art is to be able to distill the true gems of what you doVery unnatural a first, if I am the expert I should tell you all I know, experts teach classes that last 12 weeks and write long bookspainpremisepeopleproofpurpose1. ConciseAn effective elevator pitch contains as few words as possible, but no fewer.2. ClearRather than being filled with acronyms, MBA-speak, and ten-dollar words, an effective elevator pitch can be understood by your grandparents, your spouse, and your children.3. CompellingAn effective elevator pitch explains the problem your Solution solves.4. CredibleAn effective elevator pitch explains why you are qualified to see the problem and to build your Solution.5. ConceptualAn effective elevator pitch stays at a fairly high level and does not go into too much unnecessary detail.6. ConcreteAs much as is possible, an effective elevator pitch is also specific and tangible.7. ConsistentEvery version of an effective elevator pitch conveys the same basic message.8. CustomizedAn effective elevator pitch addresses the specific interests and concerns of the audience.9. ConversationalRather than being to close the deal, the goal of an elevator pitch is to just get the ball rolling; to start a conversation, or dialogue, with the audience.
Learn how to say more than “what floor are you going to” in an elevator. The elevator pitch is meant to convey that impromptu time you meet someone, out of the blue, and have a very short amount of time to say something to them—in theory the amount of time it takes to go the average elevator ride, which is 30-60 seconds. It is ironic we call it this in Silicon Valley, btw, because our tallest buildings are typically no more than 2 floors tall, but we all use this style. Again, it is about never knowing WHO you might meet, WHEN you might meet them, WHERE you might meet, and WHAT impact they may have on you going forward. You might as well use every such chance to but your best face forward. You never know what success might come, what great feedback you will get, and frankly practice makes perfect.
Basic introOptional metaphor, very popular to create this as a quick fix way to put intrigue and context to you. X is generally a well know product/company/brand and y is your target market segment. We are the Facebook for small enterprise customers. We are the Angry Birds of social health gaming. Optional statement We are Intriguing question did you know… fascinating fact
I am IdaRose Sylvester, Founder and Managing Director of Silicon Valley Link.We are the McKinsey for the lean, European startup.Did you know that hundreds of European startups make their home in the Silicon Valley, yet thousands more are in Europe, hoping to be there?We help high velocity startups to expand globally, who typically find entering the US market to be too costly, up to $100k, or too much to handle.I serve as an interim VP of marketing and US representative for an Italian company that is waiting until the first 3 customers buy their product before moving to the USOur services minimize the cost, time and risk companies normally take if they expand on their own, and we increase the rate and success of their commercializationUnlike bigger firms, we take a hands on, personal approachCan you please introduce me to some startups who hope to expand to the US?Here’s my card, can I have yours so I can email you next week?
Basic introOptional metaphor, very popular to create this as a quick fix way to put intrigue and context to you. X is generally a well know product/company/brand and y is your target market segment. We are the Facebook for small enterprise customers. We are the Angry Birds of social health gaming. Optional statement We are Intriguing question did you know… fascinating fact
You must ask so whatEither from a societal persepctive or if they might be your customer from a what would they care persepctive. Also big numbers. Big dollars. Loss and gain, deal with both.
Team formation, id companies in audience or nascent ideasTry to split people in companies up as best as possible among those withoutCount the number of pitches and allocate timeAssign floatersIterate: this is quick but agile style. Don’t be afraid to experiment, to create something, which if not your final pitch will be a big step towards creating it!
Basic introOptional metaphor, very popular to create this as a quick fix way to put intrigue and context to you. X is generally a well know product/company/brand and y is your target market segment. We are the Facebook for small enterprise customers. We are the Angry Birds of social health gaming. Optional statement We are Intriguing question did you know… fascinating fact
You don’t have to move there, or even visit, although you shouldBut as the song goes, if you can make it there you can make it anywhere. Silicon valley is a place of much opportunity, innovation, money, great weather, great people. But it is also extremely challenging. It’s like going to the best university. You work with and compete against the best and smartest people, many of them with more money than you. But this makes you smarter, and faster, and more motivated. And from this frenzy, you also learn best practices, and these best practices will make you succeed anywhere in the world, even if your local market is what you aspire toLitmus test
3 strategies: move, satellite, interact remotelyFor certain, someone you want to influence will be there at some point, and someone who wants to influence you too
Nobody eats at the restaurant where only one customer is!