본 발표자료는 Pivotal Korea에서 주최한 Cloud Native Day 2019 Seoul 컨퍼런스의 기조연설 발표자료입니다. 발표자: 사친 쉬리다르(Sachin Shridhar), 서비스 및 CSO 부사장, Pivotal America & APJ 발표자 소개: 사친 쉬리다르는 피보탈 아시아태평양&일본(APJ) 및 미국 지역의 커스터머 석세스 조직(CSO) 그룹의 부사장입니다. CSO는 솔루션 아키텍처, 구현, 딜리버리, 컨설팅 및 교육을 포함한 모든 리전의 테크니컬 서비스를 책임지고 있는 그룹입니다. 사친은 고객의 소프트웨어 기반 환경으로의 전환을 돕기 위해, 피보탈 오퍼링을 운영하여 소프트웨어 개발을 기업의 핵심 역량 및 이점으로 만드는 일을 하고 있습니다. 사친은 업계에서 20년 이상, 아시아 태평양 및 일본 전역의 시장에서 10년 이상을 보냈습니다. 그는 테크놀로지 기업의 서비스 및 솔루션에 오래된 경력을 가지고 있으며, 고객과 파트너가 기술 제공을 통해 성공할 수 있도록 지원해 왔습니다. 피보탈 이전에는 5년 넘게 레드햇의 아시아태평양&일본 서비스 담당 부사장으로 근무하면서 프리세일즈, 컨설팅 및 교육 비즈니스를 주도했습니다. 목차: Why MicroServices Who has done it Why Pivotal

2. Journey To Be a Good Software Company
Using Microservices
Sachin Shridhar
VP ,Services & Customer Success, America & APJ
4 July 2019

3. Every enterprise must become a competitive software
company.
We partner to help make this transition
a reality for enterprises.
Software isn’t just an increasingly important thing.
Software is the business.

4. WHY MICROSERVICES

5. What measures “good software
companies”?

6. Improved speed.
Improved scale.
Improved stability.
Improved security.
Improved savings.
Business need to
deliver good software.
Sustainably.

7. Benefits when we get this right (The 5 S’s)
Cost Reductions & Avoidances:
Legacy PaaS, App Server(s), Web
Server(s), Server Virtualization SW,
Configuration Management SW,
Monitoring Tools, Database SW,
Addtl. .NET support, Hardware
Shortened Development Feedback Loop:
Reduce the cost and risk of ‘experimentation’
Increased Developer Productivity:
Developers will be able to spend
more time on high-impact functions
Accelerated Product Lifecycle: Realize value from
new applications earlier in their lifecycle
Improved Operational Efficiency:
Lower the cost of operations
Faster Developer Project Ramp:
Improve mobility across Dev teams
Increased Developer Engagement:
Spending more time on code drives
ownership, satisfaction, and retention
Increased Resiliency: Mitigating platform-
related avoidable disruptions will prevent
opportunity costs associated with downtime
Improved Application Quality: Improved software
practices and code hygiene/quality will reduce
incident rates, which will reduce the cost of internal
and/or external customer support
Improved Cloud Portability: Applications can run in
Private Clouds along with Public Clouds, which
eliminates the barriers to moving workloads across
infrastructure, based on business reasons
Improved Capacity Planning: Capacity
planning at the platform level will enable
more efficient utilization of resources
Autoscaling: Automated (smart) scaling
mitigates the opportunity costs related to
unforeseen demand (i.e. money left on the
table because AIs did not scale)
Improved Security Posture: Reduce the
downtime and opportunity cost related
to security management; mitigate the
risks associated with a catastrophic
breach; avoid the costs to maintain
security posture manually
stability
scalability
security
speed
savings

8. WHO HAS DONE IT

9. The result is transformative
82%
less time to release code
into production
37%
increase in developer productivity
93%
reduction in time to scale an application
92%
less time to patch operating
systems

10. T-Mobile BEFORE
Took 7 months and 72 steps to change software. Scaling took months of
planning.
SOLUTION
● Rebuilt application with Spring Boot and Spring Cloud Services
● 100% of traffic on Pivotal Cloud Foundry in 3 months
● Five applications running in production on PKS
© Copyright 2019 Pivotal Software, Inc. All rights Reserved.
Zero Humans
Needed to intervene to scale
83% Fewer
Incidents and incidents resolved
67% faster
Same Day
Bug fixes with no downtime
10x Increase
In new deployments
“We had another great success… we
really survived [the iPhone launch]
without major incident on our
platform. … All of our PCF applications,
you know, didn't even break a sweat.”
Brendan Aye, Senior MTS, Platform Engineering, T-Mobile
1800 Devs
500 developers active every month
~30,000 AIs
Nearly doubled in less than a year
Source:
https://content.pivotal.io/videos/making-multi-cloud-a-reality-at-t-mobile-brendan-aye-james-webb
https://youtu.be/1qcTu2QUtrU

11. DBS Singapore
BEFORE
Needed to improve customer experience and developer recruiting.
SOLUTION
● Cloud Native platform for microservices - PCF
● Agile Microservices driven architecture - Pivotal Labs
● Build inhouse development teams - Hack2Hire
© Copyright 2019 Pivotal Software, Inc. All rights Reserved.
Fast time to
market
For major releases
180 developers
hired
Incidents and incidents resolved
67% faster
Increase release
cadence
By 10x and reduced effort by 6x
Self provisioning
infrastructure
In new deployments
“Pivotal Labs has been one of the key
partners for us to transform how we
write software to introduce test driven
development, pair programming and
how we do work.”
Siew Choo Soh, Managing Director, Group Head of Consumer
Banking and Big Data/AI Technology
DBS Singapore PTE LTD
Source: https://content.pivotal.io/springone-platform-2018/day-3-keynote-siew-choo-soh

12. BEFORE
Brittle legacy applications negatively impacting customer experience.
Applications lacked resiliency, difficult to change and scale.
SOLUTION
● Deployed Pivotal Cloud Foundry
● Invested in transforming culture to “fail fast” mentality
BENEFITS
● 80% reduction in customer impact minutes, 47% reduction in
incident frequency
● Increased releases to 120 per year from just 18 per year prior to
adopting Pivotal Cloud Foundry
© Copyright 2019 Pivotal Software, Inc. All rights Reserved.
Comcast
“We placed a bet on Cloud Foundry.
Now we get features in days not weeks,
and scaling takes minutes not months.”
Greg Otto, Executive Director of Cloud Services, Comcast
Source:
https://youtu.be/pfqSsjwCOqA

13. US Air Force BEFORE
Took an average of 8 years to deliver software to warfighters. Risk
management framework had 400-800 controls to navigate for an Authority
to Operate (ATO).
SOLUTION
● Engagements with Pivotal Labs for Agile/XP methodologies
● Cloud Native platform for microservices - PCF
● Reengineering procurement process
© Copyright 2019 Pivotal Software, Inc. All rights Reserved.
120 Days
To deliver MVP into production
1st DoD Team
To continuously deliver to SIPRNet
$428k/day
Fuel cost savings for one application
30/month
Production deployments
“We’re now saving literally hundreds
of thousands of gallons of fuel per day
because we’re more efficient in how
we plan.”
Lieutenant Colonel Enrique Oti, United States Air Force
Source:
https://content.pivotal.io/videos/day-2-keynote-lauren-knausenberger-and-bryon-
kroger

14. WHY PIVOTAL?

17. Pivotal’s partnership approach to software is holistic
Methodology
Learn the necessary practices to
build modern software
Tools
Build with products focused on
developer productivity
Platform
Run every app, on every cloud, on
a unified platform
Cloud-native
software
Pivotal Labs and
Services
Pivotal Cloud Foundry
Best-in-class products
Your teams
Pivotal
Culture
Continually improve and deliver
customer success

18. 고맙습니다.
Sachin Shridhar
sshridhar@pivotal.io