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By Alex Kacik
Staff Writer
Aspeer-to-peerrentalserviceslikeAirbnb
grow, cities throughout the tri-county region
havestruggledtoadjusttotheincreasinglypopu-
lar trend.
JustasNetflixrevolutionizedTVandUber
changedtransportation,home-sharingsiteslike
Airbnbaretransformingthetourismindustry.
Travelerscanstaylongerandspendmore
moneybecauseofcheaperlodgingoptions.Busi-
nessesgetmoretouristdollars,citiescollectad-
ditionaltaxesandhomeownershaveextracash
to spend.
Thedilemmaisthatsomehomeownersdon’t
wantvacationers,whocanbenoisy,stayingin
their neighbors’ houses.
As angry residents’ calls mounted, cities
scrambledtofindshort-termrentalownersand
demandbusinesslicensingandtaxes.Butthe
thought of going through all the paperwork,
payingtaxesandcoughinguppossiblefinesfor
thoseoverduelevieshasdrivenmanyhomeown-
ers underground.
There are some who play by the rules,
but tri-county officials estimate there are
hundredsofrentalunitsstilloffthebooks.The
Tri-county cities test limits of home sharing
This is a column about how dys-
function in Washington is handing
billions over to Wall Street while
threateningthousandsofjobsonthe
Central Coast.
Justayearago,Allerganshutits
Goletabreastimplantoperationafter
itcameundersiegefromcorporate
raiders,Activis,aNewJersey-based
companythatusedanacquisitionin
Ireland to shift its home base and
avoid billions in taxes. Activis gob-
bled up Allergan, based in Irvine,
shuttheGoletaoperationand,presto,
changed its name back to Allergan.
The jobs? They’re still gone.
The government raised a stink about
theseso-called“taxinversions”andthefu-
ror died down. That was until Aug. 4 when
Shire,anotherIrishdrugmaker,proposeda
hostiletakeoverofBaxalta,acompanythat
has been in existence for just 30 days.
MindBody
beatestimates
butlostmoney
By Philip Joens
Staff Writer
Duringasecondquarterearningscallon
Aug. 4, it was all cheers for MindBody CEO
Rick Stollmeyer.
StollmeyerandMindBodyChiefFinancial
Officer Brett White had a giddy tone during
theSanLuisObispocompany’sfirstconfer-
ence call after its initial public offering.
“Congratsonagreatquarter,”oneanalyst
said.
MindBody,whichdevelopssoftwareand
providesmerchantprocessingforyogastu-
diosandfitnessclubs,hadreasontocelebrate.
Theyhemorrhagedmoneyduringthesecond
quarter,butdidn’tloseasmuchmoneyasana-
lysts feared.
MindBodybeatanalystestimates,which
predictedlossesof31centspershare.Mind-
Body lost just 21 cents per share.
Thesurprisingearningsreportwasarare
recentbrightspotforthecompany,whichcon-
tinued a long history of losses.
Revenues were up 49 percent for Mind-
Body in the second quarter, from $16.5 mil-
lion last year to $24.7 million this year. Sub-
scriptionswerealsoup50percentduringthe
WashingtondysfunctionovertaxescouldcostjobsinTri-Counties
Electronic Arts founder Trip Hawkins, who lives in Santa Barbara, discusses his legacy.
Tech Titans
By Philip Joens
Staff Writer
Electronic Arts founder Trip Hawkins
loves sports.
Youcanhearitinthewayhetalksabout
JoeMontanaandDwightClark,orrattlesoff
tales of playing football.
Asateen,Hawkinsdreamedofcreating
a digital simulation of real life so he could
pretendtobeoneofhisgridironheroes.Ulti-
mately,that’swhatdrovehimtocreateElec-
tronic Arts and launch the wildly popular
MaddenNFLseriesofvideogamesin1988.
Hawkins,61,movedtoSantaBarbarain
April,andheisnowhelpingentrepreneurs
throughout the Central Coast.
“Well, my mission now, and for the rest
ofmylife,istohelpthenerdstakeoverthe
world,” Hawkins told the Business Times.
NIKBLASKOVICHPHOTOS
see TECH TITAN on page 19A
see HOME SHARING on page 19A
see MINDBODY on page 18A
see DUBROFF on page 17A
henry
dubroff
Editor
$1.50
Milpas mom-and-pops
fighting assessment
See page 3A
Technology
Tesla opens showroom
in Santa Barbara
See page 7A
THE 	 	 INDEX
THE LIST: VC employers.... . . . . . . 15A
Commentary. . . . . . . . . . . . . . 16A
Leads. . . . . . . . . . . . . . . . . . . . . . 12A
Newsmakers. . . . . . . . . . . . . . . . 6A
REAL ESTATE . . . . . . . . . 4A
Headquarters get green light
AGRICULTURE. . . . . . . . 6A
El Nino could damage crops
August 7-13, 2015	 Proudly serving Santa Barbara, Ventura and San Luis Obispo counties		 Vol. 16, No. 23
15th
An n i v e r s a r y
Friday, August 14, 2015
11:30 a.m. - 1:30 p.m
Bacara Resort & Spa
To purchase tickets,
please visit our website at www.pacbiztimes.com
SPIRIT of SMALL BUSINESS
Purchase your tickets now
For more
info see
page 20
EAfounderturnedhispassionintoanindustry
A Business
Times series
18A 	 Pacific Coast Business Times	 August 7-13, 2015 August 7-13, 2015	 Pacific Coast Business Times	 19A
TECH TITAN
Continued from page 1A
MILPAS
Continued from page 3A
HOME SHARING
Continued from page 1A
STREET SMARTS
Continued from page 3A
MINDBODY
Continued from page 1A
With $164,000 per year, the proposed
Eastside Business Improvement District
couldattractmorevisitors,associationof-
ficials said.
“Whywouldsomeonewanttoshutthis
down?”wroteAlanBleecker,theassociation
presidentandownerofCapitolHardware,a
fixture on Milpas since 1964, in an op-ed.
AsktheLatinoownersof80mom-and-
popstoresonMilpas.Somefirstheardabout
theplanfromabarberwhohappenedtosee
thecouncilmeetingontelevision.Soonthey
wereputtingupbilingualposters,denounc-
ingthe“MilpasTakeover”andurgingbusi-
nessesnottosigntheassociation’spetitions.
In February, a youth group protested at a
Latino-ownedrestaurantthatsupportsthe
association.
Nowthemoms-and-popsarerevivingthe
GreaterEastsideMerchantsAssociation,the
groupthathistoricallyrantheMilpasHoli-
dayParade.TheywanttocreatetheMilpas
BusinessImprovementDistrictonjustfive
blocks,leavingoutCapitolHardwareand
otherkeyMilpas CommunityAssociation
supporters, such as McDonald’s.
Themom-and-popspresentedthecity
council with their own plan to assess 106
businessesinthe200through600blocksof
NorthMilpasonly$50peryear,foratotalof
$6,000 annually.
“Weunitedbecausetheywantedtodo
thingsbehindourback,”saidJuanBravo,
theownerofLucy’sBoutiqueandBotanica
Divina Fe, adding that he cannot afford to
paythe$430peryeartheMilpasCommu-
nity Association wants to charge.
“We’re not naïve,” Bravo said. “Their
goal is to get rid of us. They just want to
controlMilpasandputinbigbusinessand
corporations, like on State Street.”
Fuelingthedispute,somebusinessessay,
Bleeckertoredownthepostersonajewelry
storeandhairsalon,thenreturnedlaterto
apologize.
ArmandoVargas,ownerofTorresanta
Insurance,saidBleeckerorderedhimtotake
down his poster but he refused.
“I brought up the First Amendment,”
Vargassaid,addingthathecouldnotafford
topaytheproposedMilpasCommunityAs-
sociationlevyof $215yearly.“Wearenot
millionairebusinessmen.Westruggleday
todayandarebarelysurviving.Wealready
paytaxes,permitfees,bills,rent,phoneand
insurance–andnowthisassessment?We
worry that it will get to the point where we
have to close our doors.”
Bleeckercouldnotbereachedforcom-
mentbutDavidPeterson,aMilpasCommu-
nityAssociationfounderandtheownerof
sixlocalMcDonald’s,saidhewas“absolute-
lybaffled”bytheopposition.Petersonsaid
hehasdonated$500monthlyforMilpasim-
provements for years.
“I think it’s time all of us contributed to
make Milpas better,” he said.
The defection of 80 mom-and-pops
makesitharderforPeterson’sgrouptoget
thesupportof50percentofbusinessowners,
theminimumitneedsforcityreview.Sofar,
160 businesses have signed up.
OnJuly14,thecitycouncilsaiditdidnot
wanttochoosebetweentwoplansforMil-
pasandtabledthematteruntilanewcouncil
takes over in January.
“You’re late arrivals trying to get in the
doorfirst,sothatdoesn’thaveagoodfeelto
me,tobehonest,”saidCouncilmanFrank
Hotchkiss, speaking to about 40 Latino
mom-and-popownerswhohadclosedup
shoptoattend.“Ihopewhenyoulookinthe
mirror,you’llthinkmaybethatdoesn’tlook
so good.”
María Pérez, the 84-year-old owner of
Centro Musical and a former director of
GreaterEastsideMerchants,saidshewasof-
fendedbythecomments.She’sbeenonMil-
passince1980,sellinggoodsrangingfrom
embroiderypatternsandvideostoyarnand
men’sworkboots,andsheownsherstore
building.
“I felt, like, this big because they didn’t
understandourcause,”shesaid,indicating
aquarter-inchbetweenherthumbandindex
finger.“It’salackofrespect.Wemom-and-
popsarethebackboneoftheeconomy.Why
dotheywanttocollectsomuchmoneyfrom
us?”
ideaistodeviseaplanthatpersuadesviolators
togolegitimate.Asofnow,thereisn’tmuch
incentive,saidVenturaCountyTreasurer-Tax
Collector Steven Hintz.
“The disincentive, of course, is they get
foundoutandgetissuedassessmentsorbills
thathavepenaltiesthatcouldgobackseveral
years,” he said.
WhilethecitiesofVenturaandSanLuis
Obispohavecraftedordinancestomanage
theseproperties,SantaBarbarahasyetto
adopt one.
Eventhoughit’sillegalinSantaBarbarato
operateabusinessandrentoutroomstova-
cationersinaresidentiallyzonedhousehold,
thecityhaslookedtheotherwaysoitcould
collecttransientoccupancytaxes,$2pernight
feesformarketingbrochuresandbusiness
permittingfees,saidGeorgeBuell,thecity’s
communitydevelopmentdirector.TOTfrom
short-termvacationrentalstotaled$1.19mil-
lioninthe2014-15fiscalyear,accordingtoa
city staff report.
“That’sinlargepartwhycouncildirected
stafftotaketheissueuptoreconcilethatin-
consistency,” he said.
Buellisdraftingareportthathewillpres-
enttotheSantaBarbaraCityCouncilonAug.
11thatattemptstorectifythecontradiction.
It will include zoning regulations allowing
homeownerstochargevisitorstostayinpart
of their house for less than 30 days.
Theproposedordinancewouldnotallow
anyshort-termvacationrentals,oroneswhere
vacationerscanrenttheentirehouse,regard-
lessofhowitiszoned.Hisstaffwillalsoask
thecitycouncilforemployeesandmoneyto
seek out unpermitted rental units.
“Becausethephenomenonisreallynew
andthere’sadifferentreactionineverycom-
munity,wehavetoproactivelyapproachthe
issuefromazoningenforcementperspective
in order to be effective,” Buell said. “There
are361vacationrentalownerswhohavebusi-
nesslicensesandarepayingTOT.Weknow
thatthereareover1,000vacationrentalunits
onvariousonlinerentalplatformsinSanta
Barbara.Thetotalnumberislikelyinthevi-
cinity of 1,500.”
SantaBarbarahasthebenefitoflearning
fromVenturaandSanLuisObispo.Ventura
implementeditsordinancein2009,whichal-
lowssomeonetostayinahouse,withorwith-
outtheowner,forlessthan30days.Itrequires
ashort-termvacationrentalpermitthatdesig-
natesaresponsiblepersonwhomustrespond
toanoisecomplaintwithin45minutesand
a$1,500bondthatcoverspossibleviolations,
similartoadeposit.Butmosthomeowners
choosetowaivethatfeebyincludinga“quiet
hours” stipulation from 10 p.m. to 7 a.m.,
VenturatreasurysupervisorJaneyDunnsaid.
“Initially, we had a bond requirement of
$15,000andpeoplehadaheckofatimeob-
tainingthem,”saidDunn,addingthatinthe
sixyearsoftheordinance’sexistence,thecity
hasn’t had to fine anyone.
Ontopoftherentalpermit,homeowners
mustobtainabusinesslicenseandcollectand
remita10percentTOT.Thecityalsosends
letters to the entire neighborhood when it
grants a permit.
Venturahas94short-termvacationrentals
listedthatnetted$151,299ofTOTduringthe
2014-15fiscalyear,accordingtoCityMan-
ager Mark Watkins.
SanLuisObispo’sordinance,approvedin
February,allowshomesharingifit’swithin
anowner’sprimaryresidence.Theymustget
abusinesslicensethatrangesfrom$350to
$850,havearesponsiblepartythat’swithin
a15-minutedrive,payTOTandverifyit’sa
primaryresidence,saidGregHermann,aSan
LuisObispoprojectmanagerwhoworkedon
theordinance.Thecityinstitutesacapoffour
people and requires appropriate parking.
San Luis Obispo also provided an am-
nestytopeoplewhoreportedtheirshort-term
rentalunitswithinthefirst90daysoftheor-
dinance’simplementationandforgaveover-
due fees and taxes, Hermann said.
“It’simportanttohearbothsidesandhave
astrongpublicoutreachprocess,”hesaid.
Santa Barbara will host another public
meetingonAug.11tohopefullyensureboth
sidesareheard.Thoseagainstshort-term
rentalunitsarguethattheyreducethehousing
supply,inflaterents,aren’talwaysuptohealth
andsafetystandards,andpotentiallythreaten
hospitality jobs and wages.
PaulHoyle,manageroftheSantaBarba-
ra-basedSimpsonHouseInn,saidtheflood
ofvacationrentalandhome-sharingoptions
have had a significant impact on the hotel
industry.TheSimpsonHousehashadfewer
bookingsinJuly,whichisoddbecausesum-
meristypicallythebusiesttimeoftheyear,
Hoyle said.
On the other hand, Santa Barbara staff
estimatesthatshort-termrentalswillbring
in$1.27millioninTOTinthe2015-16fiscal
yearandvacationrentalsprovidemuch-need-
ed income for middle-class families.
“Itisadifficultbalancingact,”Buellsaid.
“The residents are an essential part of the
coreofthecommunityandreasonablepeople
agreetherearereasonableexpectationsfor
quiet enjoyment of their home.”
Electronic Arts founder Trip Hawkins
NIKBLASKOVICHPHOTO
SIMI VALLEY LEADERS LAUDED
Simi Valley Community Foundation is honoring for-
merChamberofCommercePresidentLeighNixonand
threeotherleadersatanAug.29galaatLostCanyons.
Nixon,whoisalsoafounderofthecommunityfounda-
tion,hasbeenamemberofthehospitalboardandanum-
berofotherorganizations.Alsobeinghonoredaresenior
advocate William Witt, business owner Anil Garg, and
longtime Pac Western banker Dee Dee Cavanaugh.
For information and sponsorships, contact Joanne
Abruzzese at joannesvcf@live.com.
MARK YOUR CALENDARS
•AlsointhecardsisaRoarin’20sBalltocelebratethe
20thanniversaryoftheSanLuisObispoPerformingArts
CenterwitharetirementtributetoPACManagingDirec-
torRonRegier.Theprogramtakesplaceat5p.m.Sept.19.
Info at www.fpacslo.org.
•Senior Concerns presents the 30th anniversary of
theUltimateDiningExperience onSept.26attheHyatt
WestlakePlazawithlegendarydiscjockeyGaryBryan.
Information at www.seniorconcerns.org.
THEMED SCHEDULE
The Oaks at Ojai rolls out a new themed week and
weekendschedulethroughtheendof2015withratesstart-
ing at $250 per person.
ProgramsincludeOjaiDanceWeek,YogaCribandthe
popularMother/Daughterweek.Informationatoaksspa.
com.
PRE-CAREER PROGRAMS
Charter School River Oaks Academy in Westlake is
developingaseriesofpre-careerprogramsinengineer-
ingtechnology,hospitality,software,machiningandlegal
practices.
Theprogramdevelopmentefforthasresultedinagrant
fromthestate’sCareerTechnicalEducationprogram.In-
formation at www.roavc.com.
FOUNDATION EXECUTIVE WINS AWARD
PalRonGallo,presidentoftheSantaBarbaraFoun-
dation, is going to take home some hardware on Oct. 3
whenhe’shonoredbytheSantaBarbaraRescueMission
attheirannualRockAroundtheBayoueventatRancho
DosPueblos.Gallohasspentmorethanthreedecadesas
anexecutiveinthefoundationarena.Thisyear’sprogram
has a 1950s theme, replete with hot rods.
Informationviaemailtorweber@sbrm.orgorcheck
out www.sbrm.org.
FINAL SCENES
•DISMISSED: “No Brainwork Required, It’s That
Simple,” is the latest book from the folks at Westlake
Village-basedGetDismissed.com.AuthorSteveMiller
explains how to contest routine traffic tickets.
•PUBLISHED:AuthorGwenAlfereshasanewbook
aboutFosterPark,anowforgottencommunityonHigh-
way33betweenVenturaandOjaithatwashometonu-
merous music greats including Johnny Cash.
“ImagesofAmerica:TheForgottenFosterPark”will
bethetopicofaSept.5talkattheOjaiLibrary.Informa-
tion at www.arcadiapublishing.com.
•HAPPY 90TH: Chef Julian Martinez headlines the
90thanniversaryfestivitiesforCasaDelHerreroonAug.
18. Information at www.casadelherrero.com.
•COLLECTION CALLING: Consortium Media will
handle PR for the Collection at Riverpark in Oxnard.
second quarter.
Still, MindBody lost $8.85 million this
quarter after figuring in $24.5 million in
operatingexpenses,whichisamuchlarger
lossthanthe$5.5millionitlostduringthe
samequarterlastyear.MindBodyalsolost
$7.9millionduringthefirstquarterofthis
year.
The company lost $16.2 million and
$24.6 million in 2013 and 2014, respec-
tively.
Before the announcement Aug. 4,
MindBodysharesendeddownforaninth
consecutive day. The stock surged in af-
terhourstradingonAug.4,up71centsto
$9.95.MindbodycontinueditsriseonAug.
5.Itwasup74centsto$9.98andendeda
regular day of trading in the black for the
first time since July 23.
StollmeyeroutlinedMindBody’sthree-
prongedplantobecomeprofitableduring
theearningscall.MindBodycurrentlyhas
about45,000businesssubscribersin132
countries.MindBodyalsowantstoengage
consumers who use the MindBody app.
“Our software is deeply embedded in
theselocalbusinessesandinthelivesof
theentrepreneursweserve,”Stollmeyer
said.
Perhaps, the most crucial piece of
MindBody’s growth strategy is its inte-
gratedpaymentplatform,whichfacilitates
salesbetweenbusinessesandconsumers.
“Ourintegratedpaymentplatformpro-
cessed more than $4.5 billion dollars of
consumerelectronicpaymentsinthetrail-
ing12months,andcontributed37percent
of our revenue,” Stollmeyer said.
MindBody raised $101 million by sell-
ing7.2millionsharesfor$14pershareon
June 18.
TradingopenedonJune19muchhigher
thanexpectedat$16.22pershareonthe
Nasdaq.
To be fair, MindBody has a history of
revenue gains each quarter. Yearly rev-
enuesincreasedforMindBodyby34per-
cent in 2013 from $32 million in 2012 to
almost $48.7 million in 2013. Revenues
also increased last year by 30 percent in
2014 to $70 million.
MindBodyalsosawquarterlyrevenues
rise30percentinthefirstquarterof2015
from $15.7 million last year to $22.3 mil-
lion this year.
But MindBody seems to increase ex-
pensesatthesameraterevenuesclimb.In
thesecondquarter,MindBodyhadagross
profit of $15.95 million, but operating ex-
penses of $24.5 million.
During the first two quarters of this
year, MindBody’s revenues were up 45
percent,grossprofitswereup57.4percent,
andoperatingexpenseswereup57.3per-
cent.
Despite the question of profitability,
analystsstillbelievethestockispositioned
well.
“The fact that they’re positioned to of-
ferpaymentservicesin40countriesisno
smallfeatandindicatestheseriousnessof
their effort and a very serious approach
tomaximizetheirrevenueopportunities,”
said Rick Tico, vice president at Bank of
the West in Santa Barbara.
TicosaidthatrightnowMindBodyisin
a high-growth phase.
“At some point their infrastructure is
built,theiroperatingexpenseswillflatten
outrelativetorevenuegrowth,”Ticosaid.
Investment research firm Zacks was
lukewarmonthestockbeforethecompa-
ny’s initial public offering, and it was still
lukewarm before MindBody reported its
earnings this week.
“While the market for management
softwaresolutionsforthewellnessbusi-
nessisslatedtogrow17percentbetween
2015 and 2018, it is unclear if MindBody
willbeabletotakeadvantage,”Zackssaid.
MindBody may not be profitable for
several years. The company originally
targeted profitability by 2018, but said it
should be profitable sooner.
Whenpressedbyananalystattheend
oftheearningscallaboutwhenMindBody
would be profitable, White said, “I don’t
wanttopickadate,butwe’redefinitelyac-
celerating our efforts.”
HawkinsmovedtoSantaBarbaraafter
finishinghislatestventure,aneducational
gamingcompanycalledIfYouCan.Witha
sonandanephewattendingUCSantaBar-
bara,Hawkinssaidhewantedtomovetothe
area to help other “nerds” like him.
OnJune12,Hawkinsgavetheregiona
boostonnationaltelevisionwhenhesaid,on
BloombergWest,“I’vebeeninSiliconVal-
leyalongtime,andIseeinSantaBarbaraa
lot of what I saw in Silicon Valley.”
Hawkins grew up in La Jolla and, as a
teen,dreamedofstartinghisowngaming
company.
As a 19-year-old, Hawkins borrowed
$5,000 from his dad and started his first
company,whichmarketedatabletopfootball
simulation game.
Hawkins took out ads in NFL football
programsandseveralothermagazines.His
company failed miserably, but Hawkins
learned several lessons.
“Itwasprobablythemostprofoundlearn-
ingexperienceI’veeverhadbecauseIreal-
izedthatIjusthadtodoitagain,”Hawkins
said.
Televisionandcomputerswerecoming,
andHawkinscouldseethedigitalageun-
foldingbeforehim.TVatthetimewasstatic,
butHawkinscouldseethatonedayitwould
become interactive.
“Thekindofsportssimulationgamesthat
Iliked(were)verydifficulttoplaybecause
youhadtobethecomputer,”Hawkinssaid.
“Frankly, a lot of people don’t want to
playagamelikethatbecauseit’sverylabori-
ous, so I realized as a kid that if you had a
computer,youcouldtakeallthatbusywork
andhavethecomputerdoallofthatoutof
view.”
HawkinsattendedHarvardUniversityfor
hisundergraddegree.He’sunapologeticin
hisdislikeforHarvardnow.Atthetime,he
buckedthesysteminHarvard’s“toxicenvi-
ronment”bycreatinghisowngame-themed
major called Strategy and Applied Game
Theory.Hawkinssaidcollegewasnotabout
gettingaliberalartseducation,itwasabout
learning how to run his own business.
Togethismaster’sdegree,Hawkinsat-
tended Stanford University.
“Stanford was a breath of fresh air,”
Hawkinssaid.“WhenIarrivedatStanford,
itwasn’ttoolongbeforeIimmediatelystart-
edtopickuponwhatSiliconValleywasall
about.”
Withplanstostartagamingcompanyby
1982,HawkinstookajobasApple’sdirector
ofstrategyandmarketingin1978.Applehad
25employeesatthetime,hadjustreleased
theAppleIIandwasassemblingonlyabout
100 computers per month.
For the next four years, Hawkins was
taskedwithsellingcomputerstobusiness-
es.Amongotherthings,Hawkinsoversaw
Apple’sdevelopmentofdesktopappssuch
aswordprocessorsandspreadsheetsthat
broadened the reach of computers.
As1982approached,Hawkinsstarted
creatingplanstofoundEA.Duringhistime
atApple,Hawkinsandhisclosefriendand
mentorSteveJobsbuttedheads,butpushed
each other.
“Wehadsomereallygoodarguments,but
therewasalotofmutualrespect,”Hawkins
said.“HewaslikePrometheus.Hestolecom-
puting from the gods and gave it to man.”
Hawkins is reflective as he talks about
Jobs.Hisspeechslowsandthetoneinhis
voice drops as he ponders how to put into
wordswhathisfriendshipwithJobsmeant.
“Therewasamomentformethatwasreal
importantbecausehesaid,‘YouknowTrip,
you’rereallycreative,’andnobodyimportant
to me had ever really said that.”
Jobsoftenblacklistedemployeesthatleft,
swearingthatleavingApplewastheultimate
act of personal betrayal.
“Hewantedtohaveaconnection,buthe
wantedtomakesurethatyouknewyouwere
a piece of shit.”
WhenHawkinsfoundedEAin1982,he
changed the industry.
UnderHawkins,EAtreatedgamedevel-
operslikerockstars.Earlygameswerere-
leasedinrecordalbums,sometimeswithde-
velopers’namesonthecover.Hawkinsalso
changedthewaygamesweresoldbyselling
gamesdirectlytoretailers,insteadofgoing
through distributors.
HawkinssaidhewantedtobringHolly-
woodtogamedevelopment.Softwaredevel-
opmentisanart,witheachpixelonascreen,
andeachmovementinagame,painstakingly
created and transformed into code. With
Hawkins treating his staff well, EA quickly
attractedthebestdevelopersintheindustry.
Hisbiggestlegacythoughmaybestarting
theMaddenNFLseries,whichhassoldmore
than100millioncopies.AsaSanFrancisco
49ersfan,HawkinswantedJoeMontanato
endorsethegame,butMontanawasalready
hawking Atari consoles at the time.
Hawkinsthenthoughthecouldpossibly
approachUCBerkeleyfootballcoachJoe
Kappaboutendorsingthegame,butKapp
demandednearlyasmuchmoneyasJohn
Madden at the time.
“IfI’mgoingtohaveabrandname,Iwant
the best brand name I can get,” Hawkins
said.“MaddenwasalreadytheAceHard-
wareguy.Hewasalreadyalargerthanlife
character.”
WhileatEA,HawkinsfoundedThe3DO
Company, which was originally a division
ofElectronicArts.Hawkinswaseventually
pushedoutatElectronicArts,and3DOwas
spun off.
As the CEO of 3DO, his team created
technology that was ahead of its time, but
unlovedbyconsumers.3DOlaunchedits
firstconsolein1993,andstoppedproduc-
ingconsolesin1995.Thecompanyfiledfor
bankruptcy in 2003.
3DO humbled Hawkins.
“Iwasjustwaytoococky,”Hawkinssaid.
“I was at the peak of my power.”
Now,Hawkinsisreflective,admittingthat
his biggest successes are behind him.
“In hindsight, I wish I hadn’t left EA,”
Hawkinssaid.“InawayIseparatedfrommy
first child.”
Now that Hawkins has learned these
painfullessons,he’shelpingentrepreneursin
the region.
Oneplacehe’sdoingthatisattheUCSB
CenterforDigitalGamesResearch.Hawkins
hasdonatedmoneytothecenter,talkedto
studentsandfaculty,andisinterestedinthe
center’s research.
“Trip has been a mentor, but he’s also
beenintroducingustoanumberofindustry
leaders,”saidDebraLieberman,thecenter’s
director.
SincemovingtoSantaBarbara,helping
entrepreneurshasbecomeHawkins’mission
in life. The region has a lot of promise, he
said, so he’s been talking to investors.
“BayAreaventurefirmsarepayingmore
attentiontothisarea,”Hawkinssaid.“Ifyou
lookatSantaBarbara,theuniversityisreally
connectedtothecommunityandparticularly
the tech side of things.”
OneofSantaBarbara’sbigadvantages
overtheBayisthatthebusinesscommunity
is more relaxed.
“In the Bay Area, it’s a little unhealthy.
It’s a little bit dog eat dog,” he said.
“I find people here pretty friendly and
collaborativeandnotasstressedoutorover-
competitive.”

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16.23 Trip Hawkins 8-7-2015

  • 1. By Alex Kacik Staff Writer Aspeer-to-peerrentalserviceslikeAirbnb grow, cities throughout the tri-county region havestruggledtoadjusttotheincreasinglypopu- lar trend. JustasNetflixrevolutionizedTVandUber changedtransportation,home-sharingsiteslike Airbnbaretransformingthetourismindustry. Travelerscanstaylongerandspendmore moneybecauseofcheaperlodgingoptions.Busi- nessesgetmoretouristdollars,citiescollectad- ditionaltaxesandhomeownershaveextracash to spend. Thedilemmaisthatsomehomeownersdon’t wantvacationers,whocanbenoisy,stayingin their neighbors’ houses. As angry residents’ calls mounted, cities scrambledtofindshort-termrentalownersand demandbusinesslicensingandtaxes.Butthe thought of going through all the paperwork, payingtaxesandcoughinguppossiblefinesfor thoseoverduelevieshasdrivenmanyhomeown- ers underground. There are some who play by the rules, but tri-county officials estimate there are hundredsofrentalunitsstilloffthebooks.The Tri-county cities test limits of home sharing This is a column about how dys- function in Washington is handing billions over to Wall Street while threateningthousandsofjobsonthe Central Coast. Justayearago,Allerganshutits Goletabreastimplantoperationafter itcameundersiegefromcorporate raiders,Activis,aNewJersey-based companythatusedanacquisitionin Ireland to shift its home base and avoid billions in taxes. Activis gob- bled up Allergan, based in Irvine, shuttheGoletaoperationand,presto, changed its name back to Allergan. The jobs? They’re still gone. The government raised a stink about theseso-called“taxinversions”andthefu- ror died down. That was until Aug. 4 when Shire,anotherIrishdrugmaker,proposeda hostiletakeoverofBaxalta,acompanythat has been in existence for just 30 days. MindBody beatestimates butlostmoney By Philip Joens Staff Writer Duringasecondquarterearningscallon Aug. 4, it was all cheers for MindBody CEO Rick Stollmeyer. StollmeyerandMindBodyChiefFinancial Officer Brett White had a giddy tone during theSanLuisObispocompany’sfirstconfer- ence call after its initial public offering. “Congratsonagreatquarter,”oneanalyst said. MindBody,whichdevelopssoftwareand providesmerchantprocessingforyogastu- diosandfitnessclubs,hadreasontocelebrate. Theyhemorrhagedmoneyduringthesecond quarter,butdidn’tloseasmuchmoneyasana- lysts feared. MindBodybeatanalystestimates,which predictedlossesof31centspershare.Mind- Body lost just 21 cents per share. Thesurprisingearningsreportwasarare recentbrightspotforthecompany,whichcon- tinued a long history of losses. Revenues were up 49 percent for Mind- Body in the second quarter, from $16.5 mil- lion last year to $24.7 million this year. Sub- scriptionswerealsoup50percentduringthe WashingtondysfunctionovertaxescouldcostjobsinTri-Counties Electronic Arts founder Trip Hawkins, who lives in Santa Barbara, discusses his legacy. Tech Titans By Philip Joens Staff Writer Electronic Arts founder Trip Hawkins loves sports. Youcanhearitinthewayhetalksabout JoeMontanaandDwightClark,orrattlesoff tales of playing football. Asateen,Hawkinsdreamedofcreating a digital simulation of real life so he could pretendtobeoneofhisgridironheroes.Ulti- mately,that’swhatdrovehimtocreateElec- tronic Arts and launch the wildly popular MaddenNFLseriesofvideogamesin1988. Hawkins,61,movedtoSantaBarbarain April,andheisnowhelpingentrepreneurs throughout the Central Coast. “Well, my mission now, and for the rest ofmylife,istohelpthenerdstakeoverthe world,” Hawkins told the Business Times. NIKBLASKOVICHPHOTOS see TECH TITAN on page 19A see HOME SHARING on page 19A see MINDBODY on page 18A see DUBROFF on page 17A henry dubroff Editor $1.50 Milpas mom-and-pops fighting assessment See page 3A Technology Tesla opens showroom in Santa Barbara See page 7A THE INDEX THE LIST: VC employers.... . . . . . . 15A Commentary. . . . . . . . . . . . . . 16A Leads. . . . . . . . . . . . . . . . . . . . . . 12A Newsmakers. . . . . . . . . . . . . . . . 6A REAL ESTATE . . . . . . . . . 4A Headquarters get green light AGRICULTURE. . . . . . . . 6A El Nino could damage crops August 7-13, 2015 Proudly serving Santa Barbara, Ventura and San Luis Obispo counties Vol. 16, No. 23 15th An n i v e r s a r y Friday, August 14, 2015 11:30 a.m. - 1:30 p.m Bacara Resort & Spa To purchase tickets, please visit our website at www.pacbiztimes.com SPIRIT of SMALL BUSINESS Purchase your tickets now For more info see page 20 EAfounderturnedhispassionintoanindustry A Business Times series
  • 2. 18A Pacific Coast Business Times August 7-13, 2015 August 7-13, 2015 Pacific Coast Business Times 19A TECH TITAN Continued from page 1A MILPAS Continued from page 3A HOME SHARING Continued from page 1A STREET SMARTS Continued from page 3A MINDBODY Continued from page 1A With $164,000 per year, the proposed Eastside Business Improvement District couldattractmorevisitors,associationof- ficials said. “Whywouldsomeonewanttoshutthis down?”wroteAlanBleecker,theassociation presidentandownerofCapitolHardware,a fixture on Milpas since 1964, in an op-ed. AsktheLatinoownersof80mom-and- popstoresonMilpas.Somefirstheardabout theplanfromabarberwhohappenedtosee thecouncilmeetingontelevision.Soonthey wereputtingupbilingualposters,denounc- ingthe“MilpasTakeover”andurgingbusi- nessesnottosigntheassociation’spetitions. In February, a youth group protested at a Latino-ownedrestaurantthatsupportsthe association. Nowthemoms-and-popsarerevivingthe GreaterEastsideMerchantsAssociation,the groupthathistoricallyrantheMilpasHoli- dayParade.TheywanttocreatetheMilpas BusinessImprovementDistrictonjustfive blocks,leavingoutCapitolHardwareand otherkeyMilpas CommunityAssociation supporters, such as McDonald’s. Themom-and-popspresentedthecity council with their own plan to assess 106 businessesinthe200through600blocksof NorthMilpasonly$50peryear,foratotalof $6,000 annually. “Weunitedbecausetheywantedtodo thingsbehindourback,”saidJuanBravo, theownerofLucy’sBoutiqueandBotanica Divina Fe, adding that he cannot afford to paythe$430peryeartheMilpasCommu- nity Association wants to charge. “We’re not naïve,” Bravo said. “Their goal is to get rid of us. They just want to controlMilpasandputinbigbusinessand corporations, like on State Street.” Fuelingthedispute,somebusinessessay, Bleeckertoredownthepostersonajewelry storeandhairsalon,thenreturnedlaterto apologize. ArmandoVargas,ownerofTorresanta Insurance,saidBleeckerorderedhimtotake down his poster but he refused. “I brought up the First Amendment,” Vargassaid,addingthathecouldnotafford topaytheproposedMilpasCommunityAs- sociationlevyof $215yearly.“Wearenot millionairebusinessmen.Westruggleday todayandarebarelysurviving.Wealready paytaxes,permitfees,bills,rent,phoneand insurance–andnowthisassessment?We worry that it will get to the point where we have to close our doors.” Bleeckercouldnotbereachedforcom- mentbutDavidPeterson,aMilpasCommu- nityAssociationfounderandtheownerof sixlocalMcDonald’s,saidhewas“absolute- lybaffled”bytheopposition.Petersonsaid hehasdonated$500monthlyforMilpasim- provements for years. “I think it’s time all of us contributed to make Milpas better,” he said. The defection of 80 mom-and-pops makesitharderforPeterson’sgrouptoget thesupportof50percentofbusinessowners, theminimumitneedsforcityreview.Sofar, 160 businesses have signed up. OnJuly14,thecitycouncilsaiditdidnot wanttochoosebetweentwoplansforMil- pasandtabledthematteruntilanewcouncil takes over in January. “You’re late arrivals trying to get in the doorfirst,sothatdoesn’thaveagoodfeelto me,tobehonest,”saidCouncilmanFrank Hotchkiss, speaking to about 40 Latino mom-and-popownerswhohadclosedup shoptoattend.“Ihopewhenyoulookinthe mirror,you’llthinkmaybethatdoesn’tlook so good.” María Pérez, the 84-year-old owner of Centro Musical and a former director of GreaterEastsideMerchants,saidshewasof- fendedbythecomments.She’sbeenonMil- passince1980,sellinggoodsrangingfrom embroiderypatternsandvideostoyarnand men’sworkboots,andsheownsherstore building. “I felt, like, this big because they didn’t understandourcause,”shesaid,indicating aquarter-inchbetweenherthumbandindex finger.“It’salackofrespect.Wemom-and- popsarethebackboneoftheeconomy.Why dotheywanttocollectsomuchmoneyfrom us?” ideaistodeviseaplanthatpersuadesviolators togolegitimate.Asofnow,thereisn’tmuch incentive,saidVenturaCountyTreasurer-Tax Collector Steven Hintz. “The disincentive, of course, is they get foundoutandgetissuedassessmentsorbills thathavepenaltiesthatcouldgobackseveral years,” he said. WhilethecitiesofVenturaandSanLuis Obispohavecraftedordinancestomanage theseproperties,SantaBarbarahasyetto adopt one. Eventhoughit’sillegalinSantaBarbarato operateabusinessandrentoutroomstova- cationersinaresidentiallyzonedhousehold, thecityhaslookedtheotherwaysoitcould collecttransientoccupancytaxes,$2pernight feesformarketingbrochuresandbusiness permittingfees,saidGeorgeBuell,thecity’s communitydevelopmentdirector.TOTfrom short-termvacationrentalstotaled$1.19mil- lioninthe2014-15fiscalyear,accordingtoa city staff report. “That’sinlargepartwhycouncildirected stafftotaketheissueuptoreconcilethatin- consistency,” he said. Buellisdraftingareportthathewillpres- enttotheSantaBarbaraCityCouncilonAug. 11thatattemptstorectifythecontradiction. It will include zoning regulations allowing homeownerstochargevisitorstostayinpart of their house for less than 30 days. Theproposedordinancewouldnotallow anyshort-termvacationrentals,oroneswhere vacationerscanrenttheentirehouse,regard- lessofhowitiszoned.Hisstaffwillalsoask thecitycouncilforemployeesandmoneyto seek out unpermitted rental units. “Becausethephenomenonisreallynew andthere’sadifferentreactionineverycom- munity,wehavetoproactivelyapproachthe issuefromazoningenforcementperspective in order to be effective,” Buell said. “There are361vacationrentalownerswhohavebusi- nesslicensesandarepayingTOT.Weknow thatthereareover1,000vacationrentalunits onvariousonlinerentalplatformsinSanta Barbara.Thetotalnumberislikelyinthevi- cinity of 1,500.” SantaBarbarahasthebenefitoflearning fromVenturaandSanLuisObispo.Ventura implementeditsordinancein2009,whichal- lowssomeonetostayinahouse,withorwith- outtheowner,forlessthan30days.Itrequires ashort-termvacationrentalpermitthatdesig- natesaresponsiblepersonwhomustrespond toanoisecomplaintwithin45minutesand a$1,500bondthatcoverspossibleviolations, similartoadeposit.Butmosthomeowners choosetowaivethatfeebyincludinga“quiet hours” stipulation from 10 p.m. to 7 a.m., VenturatreasurysupervisorJaneyDunnsaid. “Initially, we had a bond requirement of $15,000andpeoplehadaheckofatimeob- tainingthem,”saidDunn,addingthatinthe sixyearsoftheordinance’sexistence,thecity hasn’t had to fine anyone. Ontopoftherentalpermit,homeowners mustobtainabusinesslicenseandcollectand remita10percentTOT.Thecityalsosends letters to the entire neighborhood when it grants a permit. Venturahas94short-termvacationrentals listedthatnetted$151,299ofTOTduringthe 2014-15fiscalyear,accordingtoCityMan- ager Mark Watkins. SanLuisObispo’sordinance,approvedin February,allowshomesharingifit’swithin anowner’sprimaryresidence.Theymustget abusinesslicensethatrangesfrom$350to $850,havearesponsiblepartythat’swithin a15-minutedrive,payTOTandverifyit’sa primaryresidence,saidGregHermann,aSan LuisObispoprojectmanagerwhoworkedon theordinance.Thecityinstitutesacapoffour people and requires appropriate parking. San Luis Obispo also provided an am- nestytopeoplewhoreportedtheirshort-term rentalunitswithinthefirst90daysoftheor- dinance’simplementationandforgaveover- due fees and taxes, Hermann said. “It’simportanttohearbothsidesandhave astrongpublicoutreachprocess,”hesaid. Santa Barbara will host another public meetingonAug.11tohopefullyensureboth sidesareheard.Thoseagainstshort-term rentalunitsarguethattheyreducethehousing supply,inflaterents,aren’talwaysuptohealth andsafetystandards,andpotentiallythreaten hospitality jobs and wages. PaulHoyle,manageroftheSantaBarba- ra-basedSimpsonHouseInn,saidtheflood ofvacationrentalandhome-sharingoptions have had a significant impact on the hotel industry.TheSimpsonHousehashadfewer bookingsinJuly,whichisoddbecausesum- meristypicallythebusiesttimeoftheyear, Hoyle said. On the other hand, Santa Barbara staff estimatesthatshort-termrentalswillbring in$1.27millioninTOTinthe2015-16fiscal yearandvacationrentalsprovidemuch-need- ed income for middle-class families. “Itisadifficultbalancingact,”Buellsaid. “The residents are an essential part of the coreofthecommunityandreasonablepeople agreetherearereasonableexpectationsfor quiet enjoyment of their home.” Electronic Arts founder Trip Hawkins NIKBLASKOVICHPHOTO SIMI VALLEY LEADERS LAUDED Simi Valley Community Foundation is honoring for- merChamberofCommercePresidentLeighNixonand threeotherleadersatanAug.29galaatLostCanyons. Nixon,whoisalsoafounderofthecommunityfounda- tion,hasbeenamemberofthehospitalboardandanum- berofotherorganizations.Alsobeinghonoredaresenior advocate William Witt, business owner Anil Garg, and longtime Pac Western banker Dee Dee Cavanaugh. For information and sponsorships, contact Joanne Abruzzese at joannesvcf@live.com. MARK YOUR CALENDARS •AlsointhecardsisaRoarin’20sBalltocelebratethe 20thanniversaryoftheSanLuisObispoPerformingArts CenterwitharetirementtributetoPACManagingDirec- torRonRegier.Theprogramtakesplaceat5p.m.Sept.19. Info at www.fpacslo.org. •Senior Concerns presents the 30th anniversary of theUltimateDiningExperience onSept.26attheHyatt WestlakePlazawithlegendarydiscjockeyGaryBryan. Information at www.seniorconcerns.org. THEMED SCHEDULE The Oaks at Ojai rolls out a new themed week and weekendschedulethroughtheendof2015withratesstart- ing at $250 per person. ProgramsincludeOjaiDanceWeek,YogaCribandthe popularMother/Daughterweek.Informationatoaksspa. com. PRE-CAREER PROGRAMS Charter School River Oaks Academy in Westlake is developingaseriesofpre-careerprogramsinengineer- ingtechnology,hospitality,software,machiningandlegal practices. Theprogramdevelopmentefforthasresultedinagrant fromthestate’sCareerTechnicalEducationprogram.In- formation at www.roavc.com. FOUNDATION EXECUTIVE WINS AWARD PalRonGallo,presidentoftheSantaBarbaraFoun- dation, is going to take home some hardware on Oct. 3 whenhe’shonoredbytheSantaBarbaraRescueMission attheirannualRockAroundtheBayoueventatRancho DosPueblos.Gallohasspentmorethanthreedecadesas anexecutiveinthefoundationarena.Thisyear’sprogram has a 1950s theme, replete with hot rods. Informationviaemailtorweber@sbrm.orgorcheck out www.sbrm.org. FINAL SCENES •DISMISSED: “No Brainwork Required, It’s That Simple,” is the latest book from the folks at Westlake Village-basedGetDismissed.com.AuthorSteveMiller explains how to contest routine traffic tickets. •PUBLISHED:AuthorGwenAlfereshasanewbook aboutFosterPark,anowforgottencommunityonHigh- way33betweenVenturaandOjaithatwashometonu- merous music greats including Johnny Cash. “ImagesofAmerica:TheForgottenFosterPark”will bethetopicofaSept.5talkattheOjaiLibrary.Informa- tion at www.arcadiapublishing.com. •HAPPY 90TH: Chef Julian Martinez headlines the 90thanniversaryfestivitiesforCasaDelHerreroonAug. 18. Information at www.casadelherrero.com. •COLLECTION CALLING: Consortium Media will handle PR for the Collection at Riverpark in Oxnard. second quarter. Still, MindBody lost $8.85 million this quarter after figuring in $24.5 million in operatingexpenses,whichisamuchlarger lossthanthe$5.5millionitlostduringthe samequarterlastyear.MindBodyalsolost $7.9millionduringthefirstquarterofthis year. The company lost $16.2 million and $24.6 million in 2013 and 2014, respec- tively. Before the announcement Aug. 4, MindBodysharesendeddownforaninth consecutive day. The stock surged in af- terhourstradingonAug.4,up71centsto $9.95.MindbodycontinueditsriseonAug. 5.Itwasup74centsto$9.98andendeda regular day of trading in the black for the first time since July 23. StollmeyeroutlinedMindBody’sthree- prongedplantobecomeprofitableduring theearningscall.MindBodycurrentlyhas about45,000businesssubscribersin132 countries.MindBodyalsowantstoengage consumers who use the MindBody app. “Our software is deeply embedded in theselocalbusinessesandinthelivesof theentrepreneursweserve,”Stollmeyer said. Perhaps, the most crucial piece of MindBody’s growth strategy is its inte- gratedpaymentplatform,whichfacilitates salesbetweenbusinessesandconsumers. “Ourintegratedpaymentplatformpro- cessed more than $4.5 billion dollars of consumerelectronicpaymentsinthetrail- ing12months,andcontributed37percent of our revenue,” Stollmeyer said. MindBody raised $101 million by sell- ing7.2millionsharesfor$14pershareon June 18. TradingopenedonJune19muchhigher thanexpectedat$16.22pershareonthe Nasdaq. To be fair, MindBody has a history of revenue gains each quarter. Yearly rev- enuesincreasedforMindBodyby34per- cent in 2013 from $32 million in 2012 to almost $48.7 million in 2013. Revenues also increased last year by 30 percent in 2014 to $70 million. MindBodyalsosawquarterlyrevenues rise30percentinthefirstquarterof2015 from $15.7 million last year to $22.3 mil- lion this year. But MindBody seems to increase ex- pensesatthesameraterevenuesclimb.In thesecondquarter,MindBodyhadagross profit of $15.95 million, but operating ex- penses of $24.5 million. During the first two quarters of this year, MindBody’s revenues were up 45 percent,grossprofitswereup57.4percent, andoperatingexpenseswereup57.3per- cent. Despite the question of profitability, analystsstillbelievethestockispositioned well. “The fact that they’re positioned to of- ferpaymentservicesin40countriesisno smallfeatandindicatestheseriousnessof their effort and a very serious approach tomaximizetheirrevenueopportunities,” said Rick Tico, vice president at Bank of the West in Santa Barbara. TicosaidthatrightnowMindBodyisin a high-growth phase. “At some point their infrastructure is built,theiroperatingexpenseswillflatten outrelativetorevenuegrowth,”Ticosaid. Investment research firm Zacks was lukewarmonthestockbeforethecompa- ny’s initial public offering, and it was still lukewarm before MindBody reported its earnings this week. “While the market for management softwaresolutionsforthewellnessbusi- nessisslatedtogrow17percentbetween 2015 and 2018, it is unclear if MindBody willbeabletotakeadvantage,”Zackssaid. MindBody may not be profitable for several years. The company originally targeted profitability by 2018, but said it should be profitable sooner. Whenpressedbyananalystattheend oftheearningscallaboutwhenMindBody would be profitable, White said, “I don’t wanttopickadate,butwe’redefinitelyac- celerating our efforts.” HawkinsmovedtoSantaBarbaraafter finishinghislatestventure,aneducational gamingcompanycalledIfYouCan.Witha sonandanephewattendingUCSantaBar- bara,Hawkinssaidhewantedtomovetothe area to help other “nerds” like him. OnJune12,Hawkinsgavetheregiona boostonnationaltelevisionwhenhesaid,on BloombergWest,“I’vebeeninSiliconVal- leyalongtime,andIseeinSantaBarbaraa lot of what I saw in Silicon Valley.” Hawkins grew up in La Jolla and, as a teen,dreamedofstartinghisowngaming company. As a 19-year-old, Hawkins borrowed $5,000 from his dad and started his first company,whichmarketedatabletopfootball simulation game. Hawkins took out ads in NFL football programsandseveralothermagazines.His company failed miserably, but Hawkins learned several lessons. “Itwasprobablythemostprofoundlearn- ingexperienceI’veeverhadbecauseIreal- izedthatIjusthadtodoitagain,”Hawkins said. Televisionandcomputerswerecoming, andHawkinscouldseethedigitalageun- foldingbeforehim.TVatthetimewasstatic, butHawkinscouldseethatonedayitwould become interactive. “Thekindofsportssimulationgamesthat Iliked(were)verydifficulttoplaybecause youhadtobethecomputer,”Hawkinssaid. “Frankly, a lot of people don’t want to playagamelikethatbecauseit’sverylabori- ous, so I realized as a kid that if you had a computer,youcouldtakeallthatbusywork andhavethecomputerdoallofthatoutof view.” HawkinsattendedHarvardUniversityfor hisundergraddegree.He’sunapologeticin hisdislikeforHarvardnow.Atthetime,he buckedthesysteminHarvard’s“toxicenvi- ronment”bycreatinghisowngame-themed major called Strategy and Applied Game Theory.Hawkinssaidcollegewasnotabout gettingaliberalartseducation,itwasabout learning how to run his own business. Togethismaster’sdegree,Hawkinsat- tended Stanford University. “Stanford was a breath of fresh air,” Hawkinssaid.“WhenIarrivedatStanford, itwasn’ttoolongbeforeIimmediatelystart- edtopickuponwhatSiliconValleywasall about.” Withplanstostartagamingcompanyby 1982,HawkinstookajobasApple’sdirector ofstrategyandmarketingin1978.Applehad 25employeesatthetime,hadjustreleased theAppleIIandwasassemblingonlyabout 100 computers per month. For the next four years, Hawkins was taskedwithsellingcomputerstobusiness- es.Amongotherthings,Hawkinsoversaw Apple’sdevelopmentofdesktopappssuch aswordprocessorsandspreadsheetsthat broadened the reach of computers. As1982approached,Hawkinsstarted creatingplanstofoundEA.Duringhistime atApple,Hawkinsandhisclosefriendand mentorSteveJobsbuttedheads,butpushed each other. “Wehadsomereallygoodarguments,but therewasalotofmutualrespect,”Hawkins said.“HewaslikePrometheus.Hestolecom- puting from the gods and gave it to man.” Hawkins is reflective as he talks about Jobs.Hisspeechslowsandthetoneinhis voice drops as he ponders how to put into wordswhathisfriendshipwithJobsmeant. “Therewasamomentformethatwasreal importantbecausehesaid,‘YouknowTrip, you’rereallycreative,’andnobodyimportant to me had ever really said that.” Jobsoftenblacklistedemployeesthatleft, swearingthatleavingApplewastheultimate act of personal betrayal. “Hewantedtohaveaconnection,buthe wantedtomakesurethatyouknewyouwere a piece of shit.” WhenHawkinsfoundedEAin1982,he changed the industry. UnderHawkins,EAtreatedgamedevel- operslikerockstars.Earlygameswerere- leasedinrecordalbums,sometimeswithde- velopers’namesonthecover.Hawkinsalso changedthewaygamesweresoldbyselling gamesdirectlytoretailers,insteadofgoing through distributors. HawkinssaidhewantedtobringHolly- woodtogamedevelopment.Softwaredevel- opmentisanart,witheachpixelonascreen, andeachmovementinagame,painstakingly created and transformed into code. With Hawkins treating his staff well, EA quickly attractedthebestdevelopersintheindustry. Hisbiggestlegacythoughmaybestarting theMaddenNFLseries,whichhassoldmore than100millioncopies.AsaSanFrancisco 49ersfan,HawkinswantedJoeMontanato endorsethegame,butMontanawasalready hawking Atari consoles at the time. Hawkinsthenthoughthecouldpossibly approachUCBerkeleyfootballcoachJoe Kappaboutendorsingthegame,butKapp demandednearlyasmuchmoneyasJohn Madden at the time. “IfI’mgoingtohaveabrandname,Iwant the best brand name I can get,” Hawkins said.“MaddenwasalreadytheAceHard- wareguy.Hewasalreadyalargerthanlife character.” WhileatEA,HawkinsfoundedThe3DO Company, which was originally a division ofElectronicArts.Hawkinswaseventually pushedoutatElectronicArts,and3DOwas spun off. As the CEO of 3DO, his team created technology that was ahead of its time, but unlovedbyconsumers.3DOlaunchedits firstconsolein1993,andstoppedproduc- ingconsolesin1995.Thecompanyfiledfor bankruptcy in 2003. 3DO humbled Hawkins. “Iwasjustwaytoococky,”Hawkinssaid. “I was at the peak of my power.” Now,Hawkinsisreflective,admittingthat his biggest successes are behind him. “In hindsight, I wish I hadn’t left EA,” Hawkinssaid.“InawayIseparatedfrommy first child.” Now that Hawkins has learned these painfullessons,he’shelpingentrepreneursin the region. Oneplacehe’sdoingthatisattheUCSB CenterforDigitalGamesResearch.Hawkins hasdonatedmoneytothecenter,talkedto studentsandfaculty,andisinterestedinthe center’s research. “Trip has been a mentor, but he’s also beenintroducingustoanumberofindustry leaders,”saidDebraLieberman,thecenter’s director. SincemovingtoSantaBarbara,helping entrepreneurshasbecomeHawkins’mission in life. The region has a lot of promise, he said, so he’s been talking to investors. “BayAreaventurefirmsarepayingmore attentiontothisarea,”Hawkinssaid.“Ifyou lookatSantaBarbara,theuniversityisreally connectedtothecommunityandparticularly the tech side of things.” OneofSantaBarbara’sbigadvantages overtheBayisthatthebusinesscommunity is more relaxed. “In the Bay Area, it’s a little unhealthy. It’s a little bit dog eat dog,” he said. “I find people here pretty friendly and collaborativeandnotasstressedoutorover- competitive.”