1. PETER J. CHUDOBA
35 Ferris Street 585-794-6603
Rochester, NY 14609-4843 chudobap@aol.com
CAREER SUMMARY
Superior skills in: database development, database management, information analysis, problem resolution and
research, technical writing and customer service. Earned reputation for excellent priority setting and teamwork.
COMPUTER, ELDER CARE, AND COMMUNICATION SKILLS
Very proficient computer user, with advanced skills in many tools including TMS Workgroup, Microsoft Excel,
Access, Word, PowerPoint, as well as niche software tools. Trained in The Eden Alternative® philosophy for elder
care. Conversant in German and Sign Language. Sign-Language skills include years of experience working with
deaf and hard-of-hearing individuals.
ACCOMPLISHMENTS
· Led categorization and clean-up of over roughly 230,000 work orders at The Friendly Home and Linden
Knoll. Analyzed data, devised standardized descriptors, and added asset numbers. Results: Completed,
enabling valuable, comprehensive reports by room and/or asset number. Identified all preventive maintenance
routines and made monthly reviews possible.
· Initiated implementation of Lean and Six Sigma practices into my procedures at the office to simplify and
expedite work flow. Results: Identified areas where data were consistent on a daily basis and tracking was
unnecessary. Through redesign of entry process, reduced number of keystrokes to carry out the same tasks.
Analyzed trends in data tracking, standardized input to ensure accuracy, and design easy-access reports for
departments.
· Designed, created and maintained extensive database to ensure timely delivery of Xerox magazines
(ConnXtions and Dimensions) to divisional employees and communicators worldwide. Researched and
pinpointed key personnel throughout 129 countries. Results: Increased more than 10-fold the number of
countries covered, helping to deliver mission-critical, positive information to a worldwide base of employees.
Frequently communicated in German with recipients and other contacts. Resulted in Customer First Award.
Won Xerox Customer First Award for this project.
· Designed, created and maintained extensive database and filing system for all divisional products at Xerox.
Compiled and validated detailed spec sheets; expanded and standardized format and content. Results: These
files became the corporate repository/information source for two divisions at Xerox, enabling quick retrieval of
data and reduction in turn-around time on requests. Won Xerox Customer First Award for this project.
· Streamlined Xerox press release process on an on-going basis, designed simplified formats; revamped and
consolidated departmental filing systems, press release databases, and label making process. Results: Reduced
number of steps needed to provide answers and solutions; documented, refined and simplified daily processes to
improve group’s turn-around time on tasks and requests.
· Reconstructed Xerox media and consultant databases from scratch, reorganizing them to be more logical and
user-friendly. Reviewed the media and consultants in question, adding and eliminating firms as necessary to
focus on target audiences. Pinpointed key publications and essential contacts within them. Collaborated with
product teams to assess and expedite the processing of technical data requests. Results: Increased number of
documented e-mail addresses from 20% to 98% and fax numbers from 84% to 94%. Overhauled data structures
and reporting templates to streamline the time-critical distribution processes for press materials.

2. PETER J. CHUDOBA Page 2
· On all database projects, designed and implemented data verification procedures and carried them out on a
scheduled basis.
· Designed, wrote and disseminated public relations procedures manual to field reps. Developed, refined and
maintained documentation for office procedures in several positions.
· Progressed from Word Processing Technician to Administrative Assistant at RIT/NTID, supporting up to 13
faculty. In addition to standard duties, screened, hired, supervised, and evaluated student assistants. Developed
curriculum for student assistants in Communication Instruction Department 1 and trained them in computer and
office skills during weekly meetings. Contributed heavily to the development of the RIT Secretarial Manual.
Interpreted (sign language) for department head at weekly staff meetings.
· Multiple Awards, including Extraordinary Effort on Competitive Presentation for the Business Forum,
Customer First Hero (twice), Y2K Employee Compliance Project, and Translation Work/Coordination for drupa
2000 European trade show.
WORK EXPERIENCE
The Friendly Home, Rochester, NY April 2006 – November 2014
Services Coordinator
The Friendly Home, Rochester, NY Aug. 2004 – March 2006
Receptionist, with extensive TMS database responsibilities
Staples, Rochester, NY Aug. 2004 – 2006
Sales Associate
Career Strategies, Rochester, NY Aug. 2004 – 2005
Database Manager and Office Assistant
BOCES II, Spencerport, NY Jan. 2004 – Apr. 2005
High School Tutor
Xerox Corporation, Rochester, NY Mar. 1987 – Dec. 2003
Process Documentation Development / Order Mgt. Reporting Specialist
Communications Coordinator / Public Relations Support
Administrative Assistant
Rochester Institute of Technology, Rochester, NY Feb. 1979 – Feb. 1987
Administrative Assistant / Word Processing Technician
EDUCATION
Bachelor of Arts Ottawa University, Ottawa, Kansas, 1973
Degree in German with strong minors in French, Spanish, English and
Composition).
Graduate Courses Adam Mickiewicz University, Poznań, Poland, 1974-1975
8 hours graduate credit in German, while teaching English at the university.
Diploma Rochester Institute of Technology, Rochester, NY, 1978
NTID: Free University (sign language training)
Diploma Rochester Institute of Technology, Rochester, NY, 1979
NTID: Basic Interpreter Training Program