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An Introduction to Commerce on Core
Allentown, PA Developers Group
peter.knolle@trifecta.com
Peter Knolle
Salesforce Technical Architect @ Trifecta Technologies
Agenda
• What is meant by Salesforce Commerce Cloud?
• Commerce on Core Background
• Closely related offerings
• Developer Edition Org Setup
• Demonstration
Salesforce Commerce Cloud
What is Salesforce Commerce Cloud?
Offering Off / On Platform Available for New / Legacy Note
Enterprise B2C
(Demandware)
Off Platform Available for new Referred to as SFCC by
some
B2B Commerce for
Visualforce (Cloud Craze)
On Platform, Managed
Package w/ Custom Objects
Legacy Companies are starting to
migrate to Core
B2B Commerce On Platform, Standard Objects Available for new Legacy Aura, current LWR
D2C Commerce On Platform, Standard Objects Available for new Formerly called B2B2C
Commerce on Core
• B2B and D2C share the same
data model, using standard
objects
• Account, Contact
• Catalog, Product, Pricebook
• Order, Order Summary
• Each is a Digital Experience LWR
template
• Standard Commerce Lightning
Web Components
• For now, D2C requires Person
Accounts
Image from Salesforce Documentation: https://bit.ly/3POu7v3
Closely related Salesforce offerings
• Salesforce Payments (new for Commerce on Core)
• No code, fully functional payments for both B2B and D2C
• Payment Link option
• Built on Stripe
• Salesforce OMS
• Fulfilment, shipments, returns, pre-configured flows
• Omni Channel Inventory
• Inventory logic, including APIs for other systems to use
• Service Cloud
• Service orders, customers, live chat, email to case, etc.
Commerce on Core in a Developer Org
• Sign up for a developer org https://developer.salesforce.com/signup
• Setup: Enable Digital Experiences, Commerce Setup Assistant
New in Summer ‘23
B2B Demo
• Home page, PDP, PLP
• Catalog, Products
• Customers
• Buyer Groups, Buyer Accounts, Contacts, Users
• Checkout
• Cart Page, Checkout Page, Order Summaries, Integration
services
Follow Up
• B2B / D2C Administration Guide
• https://help.salesforce.com/s/articleView?id=sf.comm_intro.htm&type=5
• B2B / D2C Developer Guide
• https://developer.salesforce.com/docs/atlas.en-
us.b2b_b2c_comm_dev.meta/b2b_b2c_comm_dev/b2b_b2c_comm_dev_guide.htm
• B2B Commerce Trailblazer Community
• https://trailhead.salesforce.com/trailblazer-community/groups/0F93A000000HWXUSA
• Free Developer Edition Sign Up
• https://developer.salesforce.com/signup

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An Introduction to Commerce on Core

  • 1. An Introduction to Commerce on Core Allentown, PA Developers Group peter.knolle@trifecta.com Peter Knolle Salesforce Technical Architect @ Trifecta Technologies
  • 2. Agenda • What is meant by Salesforce Commerce Cloud? • Commerce on Core Background • Closely related offerings • Developer Edition Org Setup • Demonstration
  • 3. Salesforce Commerce Cloud What is Salesforce Commerce Cloud? Offering Off / On Platform Available for New / Legacy Note Enterprise B2C (Demandware) Off Platform Available for new Referred to as SFCC by some B2B Commerce for Visualforce (Cloud Craze) On Platform, Managed Package w/ Custom Objects Legacy Companies are starting to migrate to Core B2B Commerce On Platform, Standard Objects Available for new Legacy Aura, current LWR D2C Commerce On Platform, Standard Objects Available for new Formerly called B2B2C
  • 4. Commerce on Core • B2B and D2C share the same data model, using standard objects • Account, Contact • Catalog, Product, Pricebook • Order, Order Summary • Each is a Digital Experience LWR template • Standard Commerce Lightning Web Components • For now, D2C requires Person Accounts Image from Salesforce Documentation: https://bit.ly/3POu7v3
  • 5. Closely related Salesforce offerings • Salesforce Payments (new for Commerce on Core) • No code, fully functional payments for both B2B and D2C • Payment Link option • Built on Stripe • Salesforce OMS • Fulfilment, shipments, returns, pre-configured flows • Omni Channel Inventory • Inventory logic, including APIs for other systems to use • Service Cloud • Service orders, customers, live chat, email to case, etc.
  • 6. Commerce on Core in a Developer Org • Sign up for a developer org https://developer.salesforce.com/signup • Setup: Enable Digital Experiences, Commerce Setup Assistant New in Summer ‘23
  • 7. B2B Demo • Home page, PDP, PLP • Catalog, Products • Customers • Buyer Groups, Buyer Accounts, Contacts, Users • Checkout • Cart Page, Checkout Page, Order Summaries, Integration services
  • 8. Follow Up • B2B / D2C Administration Guide • https://help.salesforce.com/s/articleView?id=sf.comm_intro.htm&type=5 • B2B / D2C Developer Guide • https://developer.salesforce.com/docs/atlas.en- us.b2b_b2c_comm_dev.meta/b2b_b2c_comm_dev/b2b_b2c_comm_dev_guide.htm • B2B Commerce Trailblazer Community • https://trailhead.salesforce.com/trailblazer-community/groups/0F93A000000HWXUSA • Free Developer Edition Sign Up • https://developer.salesforce.com/signup