1. Summary
To gain meaningful employment with a company that will allow personal and professional growth with-
out limiting the opportunity for further enlightenment and enhanced education.
Experience
06/2014 to 10/2016 Verizon
Staff Assistant Wire Line— Lunenburg, MA
Tech Duties
• Technician Training
• Safety Meetings
• Customer Support/Appointment follow-up
• Resolving chronic troubles with Fiber Solution Center
• Job Quality
• Tech Assistance / On the Job Training
• Tool Repair
Management Duties
• Assist Manager with tech job assignments
• Coordinate with Dispatch Center to build tickets for techs
• Contact customers that give negative survey for tech visit
• Weekend coverage for managers. This includes callouts, and coordinating
weekend tech schedule.
02/2007 to 06/2014 Verizon FIOS
FIOS Installation and Maintenance Field Technician— Lunenburg, MA
• Fiber Optic Network Terminal (ONT) installation and maintenance
(Certification)
• Fiber Optic splicing (Fusion Spicing)
• CAT5/Ethernet installation
• Fiber Optic Multiple Dwelling Unit (MDU/VDSL) installation and maintenance
01/1986 to 02/2007 Verizon Telecom
Copper Installation and Maintenance Field Technician— Lunenburg, MA
• Copper cable pair splicing (Certification)
• T1 and Hi-Cap installation and maintenance (Certification)
• Copper cable pair fault locating (Certification)
• Manhole qualified (Certification)
Education and Affiliations
2016 CISCO CCNA
Certified Network Technician, CISCO Routing and Switching I and II
2007 Associates of Science: in Telecommunications
Quinsigamond Community College — Worcester, MA
1984 Trade Certificate: in Electronics
Montachusett Regional Vocational Techincal School — Fitchburg, MA
Peter Schreiner
470 Fisher Road | Fitchburg, MA 01420 | pschreiner19@verizon.net | 978•833•3671