3. Pest Control = Distressed Sale
• Must Have It
• No Budget
4. Design an enquiry form
• When do they want it?
• Are they the decision maker?
• Have they got a budget?
• Who owns the building?
• How many PCSO’s bidding?
• Is the site ready for survey?
• What access is needed to survey,
who pays for any specialised
access?
• Site specific hazards / PPE
required?
Getting Paid
• Will they pay for survey?
• Deposit?
• Payment terms?
• Who’s T.O.B. yours /
theirs?
• Client Retentions?
• Where to send invoice?
Never Assume…..Always Ask!
To assume makes an ASS out of U & ME
5. Before you jump in the car
• Could you give an
indicative costing from
Google Earth?
• Can customer send
own images?
• Have you got all the
necessary survey kit
to do a proper job?
• Can surveys be
grouped together to
save on time and fuel
cost?
6. Conducting The Survey
• Look The Part – PPE,
Survey Equipment, Access
Equipment
• Measure, don’t guess!
• Make detailed notes for job
bag take lots of photos.
• Look for other areas on
clients building that could
be affected.
• Look for opportunities on
neighbouring structures.
• Get the quote out within 3
working days
7. Getting The Job Done
On Time & Within Budget
• Get materials ordered in good
time.
• Don’t rely on couriers
• Get access on site day before
• Allow for daylight
• Allow for weather
• Allow for a margin of error
• Is work area complete / ready
• Are other trades working in
work area
• Get client sign off
• Get pictures of completed job
9. • Sell Bi-Annual / Annual Maintenance
Inspections
• Sell emergency call out / repair service
• Sell an extended warranty
• Leave an “Installed By” plaque or sticker
• Ask for a reference
• Offer a rebate and/or discount for referrals
Adding Value Creates Revenue
10. • Birds relocate after proofing - mailshot surrounding area
• Take lots of photos
• Notify local press & radio
• Tweet about it
• Post your work on Facebook
• Create a news feed / gallery on your website
Promote Your Work - Tell The World