1. Pawan Tyagi
E-Mail:pawantyagi3203@gmail.com
Mob: +91 9554952977
Objective
Looking forward for a challenging position in the professional organization where I can
enhance my skills and strengths in conjunction with the company’s goals and objectives.
To grow and perform to the best of my abilities in today’s competitive work scenario and
to learn and able to officiate with changing technology and works trends.
Professional Profile
More than 6 years of rich experience in Service & Maintenance of various Heavy Earthmoving
Equipment Like backhoe loader, excavator, loader, dozer & motor grader (products of
CATERPILLAR)
Currently working with TIL Ltd as Senior Engineer customer support. - Service of Caterpillar
Equipment (C.M.S) in U.P.
Excellent relationship management & negotiation skills with the ability in imparting continuous
on-job training to the team.
Organizational Experience
TIL LTD. (18thAug. 2008-till date)
I joined this organization as a trainee through campus selection in Aug 2008.and now
working as a Team Leader in lucknow. Working in service and maintenance of heavy
construction equipment like backhoe-loader, loader, excavator, grader etc. to) to achieve
company set targets, profitability & customer satisfaction level.
AREAS OF EXPERTISE
Machine Maintenance:
Improve machine efficiency by modifying machine parts & improvements.
Machine service on different hours of engine, hydraulic, transmission.
Trouble shooting.
Overhauling of engine, transmission, pump
Improving coordination among the departments for( better utilization of equipments.
Responsibilities:
1. Customer satisfaction
2. Inventory planning and forecasting
3. Warranty claims settlement
4. Maintaining service quality and documentation as per CAT,s norms
5. Providing services to Cat Product Range specially on Bachoeloader and other it including Motor
Graders, Dozer Wheel Loaders &excavator
6. Qualitative & Timely feedback to CAT
7. Parts Sales Promotion
8. Timely & periodic machine performance reports
9. PM Clinics (Preventive Maintenance checks)
10. Prompt attention to customer
2. PROFESSIONAL GRAPH
Trainings Attended
1.4 days training at T.I.L Sahibabad (U.P) for backhoe loader.
2.1 week training in Chennai for Simpsons engine s440(assembling Disassembly and
troubleshooting)
3.2 days training in lucknow for customer relationship
Professional Cert.
DLMS certificate from Caterpillar university
LEVEL -3 bcp passed as per CAT guidlines
Summer Training:
1st
June '07 - 28th June-07
Undergone one month of summer training in HARYANA ROADWAYS PANIPAT.
Subject of interest
. Strength of materials
. Automobile Engineering.
Academic Credentials
2003 - Matriculation Examination From Haryana State Board Of School Eduction with excellent.
2005- 10+2 from the Haryana State Board Of School Eduction with 2nd
division.
2008 – Diploma in Automobile Engineering from Govt. Polytechnic, Ambala under Technical
Education Board Haryana with 1st
division.
2011- BE in mech. Engg with 1st
division from DIMS university. (through correspondence)
Strengths
• Achievement oriented with management skills and ability to manage change with ease.
• Proven strength in problem solving, coordination and analysis.
Personal Details
Permanent Address : vill. Jhamba p.o. sanauli khurd Distt. Panipat (Haryana)
Father’s Name : Sh. Rajkumar Tyagi
MOTHER’S NAME : Smt. Shiksha Devi
Marital Status : Married
Nationality : Indian
Language Known : Hindi, English & Punjabi
E-MAIL pawantyagi3203@gmail.com
Date of Birth : 28 jan 1988
Hobbies : Traveling in Himalayas and Read Literature’s.
Current CTC
Current CTC Rs.5.5 Lacs
