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August 2007
Published more than two years ago, Blue Ocean
Strategy remains an international best seller in 2007. This
groundbreaking book continues to influence business lead-
ers around the planet. Since its publication in March
2005, it has been translated into and published in a record
32 languages. This is the all-time record for
a book published by Harvard Business
School Press. The book is a Wall Street
Journal and BusinessWeek best seller. It has
also received numerous honors, including
Fast Company’s Best Books of 2005,
Amazon.com’s Top 10 Best Business Books
of 2005 and Strategy + Business’Number
One Strategy Book of 2005. Blue Ocean
Strategy was also chosen as the Best
Business Book of 2005 at the Frankfurt
Book Fair.
E
ndlessbattlesonthehighseasofthe
marketplacehavemadetheoceanof
competitionabloodymess.Competitors
fightformarketsharewithsimilartacticsin famil-
iar regionsofthisblood-redocean.
An alternative to the scene of this murky
melee is a “blue ocean” where no competi-
tion exists to challenge a company’s strategic
moves. In their best-selling book Blue Ocean
Strategy, business experts W. Chan Kim and
Renée Mauborgne help companies navigate
toward blue oceans with a clearly rendered
map. Complete with valuable new research
and dozens of success stories, this straightforward guide
to modern business strategy succinctly describes how
companies can chart a course for unexplored regions in
the market.
The authors not only describe how a variety of modern
companies have been able to create profitable business
models based on the pursuit of uncharted waters, they also
show executives how to pursue a logical strategy that can
take them there.
Kim and Mauborgne help company leaders sail to blue
oceans with lessons learned from successful companies
profiting from the creation of new market space. The strat-
egy the authors unfold explains many recent
industry-shifting business phenomena,
including Cirque du Soleil’s spellbinding
success, the dominance of Australia’s [yel-
low tail] wines and the innovations that
fueled the rise of Southwest Airlines. By
charting the strategic factors that help these
businesses thrive, the authors demonstrate a
framework of actions that create new
sources of value for a company’s customers.
They also show how blue oceans can be
extremely profitable for those who choose
this counterintuitive strategic path.
Throughout Blue Ocean Strategy, the
authors show executives how to create a
“strategy canvas” that plots a company’s
offerings according to its value to cus-
tomers. The strategy canvas also helps com-
pany leaders compare their offerings to
those of competitors. Lastly, the strategy
canvas demonstrates how a new type of
competitor can create market space in
places missed by those competing for the
same sources of value year after year.
Australian Wine
The authors point to Australian wine producer [yellow
tail] as a clear example of a company that has successfully
created its own blue ocean. When the company entered
the wine market, it faced competitors on its own terms. By
picking middle ground between the price points of premi-
um wines and jug wines, [yellow tail] chose a new path to
profitability. The company also chose to buck tradition by
A Publication of Concentrated Knowledge™ for the Busy Executive • www.summary.com
Navigating the Oceans
How to Render Business Rivals Irrelevant
by Creating New Market Space
Review by Chris Lauer
BLUE OCEAN
STRATEGY
by W. Chan Kim
and Renée Mauborgne
Harvard Business School
Press, Copyright © 2005,
240 pages,
ISBN 1-59139-619-0
jettisoning the usual wine label
copy boasting of historic vine-
yards and wine medals.
Instead, labels on [yellow tail]
bottles feature a simple
kangaroo.
The company paid no atten-
tion to the haughty habits of
wine aficionados. Instead, it
went after those who like to
drink other types of alcohol.
These potential wine con-
sumers demand less challeng-
ing flavors, so [yellow tail]
built a sweet, fruity wine to
suit their needs. In addition,
those with more expensive
tastes enjoy its lower price.
Kim and Mauborgne
describe how [yellow tail]
refused to struggle with rivals
on the same competitive battlefield where thousands of
other wine companies with vague product differences
fight for market share. The company rose to prominence
with only two offerings: a Chardonnay and a Shiraz. To
the chagrin of wineries in California, France and else-
where, [yellow tail]’s Chardonnay quickly became the
most popular white wine in the United States.
With a no-nonsense wine in a crowded marketplace,
[yellow tail] created its own blue ocean. The company’s
fresh perspective on wine consumption and its attention
to consumers previously ignored by wine companies
opened up new market space beyond the doldrums of the
status quo.
Charting a Path to Blue Oceans
In Blue Ocean Strategy, the authors describe a variety of
ways for companies to profit by breaking boundaries and
thoughtfully exploring new domains. Their fresh ideas
about innovation offer businesses new paths to success.
One way a company can reconstruct the realities of its
marketplace is to look across alternative industries for
clues about where the blue oceans currently exist, the
authors write.
Often, companies in various industries serve the same
purpose for consumers. By looking at the similar func-
tions that companies in disparate industries serve, a com-
pany can gain vast insight into better ways of serving its
customers. Kim and Mauborgne write that “the space
between alternative industries provides opportunities for
value innovation.”
For example, NetJets was able to create new territory in
the marketplace by simply evaluating alternatives to its
own industry and then finding a solution that serves cus-
tomer needs. Over the past 20 years, NetJets has created a
blue ocean with its concept of fractional jet ownership. By
offering its customers one-sixteenth ownership of an air-
craft, the company opened up an entirely new industry that
provides business travelers with an alternative to the costs
and inconveniences of trips on commercial airlines.
NetJets helps frequent air travelers eliminate expenses,
time and hassles from their trips by offering the advantages
of smaller airplanes, smaller airports and convenient plan-
ning. Building on these benefits, NetJets opened up a
multibillion-dollar blue ocean. The authors explain that
companies find new market spaces to dominate when they
become aware of the factors that cause buyers to choose
alternative industries.
Curves’ Middle Road
Companies can also find blue oceans by looking across
strategic groups that pursue similar methods within the
same industry, the authors write. Texas-based woman’s fit-
ness company Curves created a blue ocean by examining
two different parts of the fitness business: large health
clubs and home exercise programs. By focusing on the
best elements of both of these industries, Curves was able
to offer women an alternative to previous choices.
Curves gives women the specific elements of a fitness
club they enjoy most, such as a group environment and a
female-friendly fitness program. The company also elimi-
nates the high costs, mirrors, men, food, spa, pool and
locker rooms women can live without. Kim and
Mauborgne point out that Curves offers women the time
savings, lower costs and privacy of home fitness programs
found in videos, books and magazines. This middle path
between strategic groups has become a billion-dollar blue
ocean for the franchise.
Apple Sails Into Clear Waters
With iTunes
The authors also present other paths to reconstructing
market boundaries. These include looking across the
entire chain of buyers for an offering, looking across com-
plementary offerings, looking across functional or emo-
tional appeal to buyers and looking into external trends
that will shape the buying habits of future consumers.
By reviewing a situation over time, companies can iden-
tify future trends to create a new blue ocean. For example,
Kim and Mauborgne describe how Apple observed the
popularity of illegal music downloading software, such as
Napster and Kazaa, and created a legal response to the
new demand for digital music. Apple identified the trend
and imagined its logical conclusion. With the launch of
iTunes in 2003, Apple was able to capitalize on the versa-
tility of its iPod players and the downloading habits of a
new generation of music lovers.
2 Soundview Featured Book Review™
“One way a
company can
reconstruct the
realities of its
marketplace is
to look across
alternative
industries for
clues about
where the blue
oceans current-
ly exist, the
authors write.”
The Big Picture
Blue Ocean Strategy not only presents ways to recon-
struct market realities with proper planning, but it also
offers specific ways a company can create a new, individu-
alized strategic plan. The authors show managers how to
master a visual tool of the strategy canvas. Any organiza-
tion can get a better look at the big picture surrounding its
offerings to consumers by drawing a strategy canvas plot-
ting the strategic profile of the company, an industry, cur-
rent competitors and potential competitors. This graphical
representation of a company’s offerings shows leaders how
much of the company’s resources are being placed into
various competitive factors. It also illustrates how these
investments might be rearranged to produce a blue ocean.
The authors explain that blue oceans are found when a
strategic profile contains three distinct, complementary
qualities: “focus, divergence and a compelling tagline.”
One company that embodies all three of these qualities is
Southwest Airlines. For example, Southwest focuses on
friendly service, speed and frequent point-to-point depar-
tures. The company’s point-to-point flights among mid-
sized cities make it unique among airlines operating
through hub-and-spoke systems. “Cheaper, faster, no-frills
flights” is the type of tagline that resonates with customers.
Visualize Open Water
Kim and Mauborgne outline a four-step process for
visualizing a blue ocean of opportunities:
• The first step is drawing a clear picture of the compa-
ny’s current strategy on a strategy canvas. This diagram
plots the company’s points of differentiation on a low-to-
high chart that indicates where the company stands on a
variety of factors. Comparing the line formed by these
points with the lines of other businesses shows a company
where it needs to change its strategy.
• The next step is exploring the six paths to creating a
blue ocean. By observing the advantages of alternative
products and services, a company can determine which
elements of its business need to be kept, discarded or
changed.
• The third step is creating a new line on the strategy
canvas that describes the endpoint: where the company
wants to be when the waves of change have settled. This
vision will be clearer once insights, feedback and observa-
tions are assembled during the fieldwork that happens
while the various paths to blue oceans are explored, the
authors write. Customers, competitors’ customers and
noncustomers can enhance the dialogue that will create
the best future strategy.
• The final step to visualizing a blue ocean involves com-
municating the new strategy within the company to align
stakeholders with it. The authors point out that company
executives should spread the word by distributing a single-
page description of the compa-
ny’s old and new profiles. The
single page is essential for easy
comprehension and compari-
son. Kim and Mauborgne
explain that success requires
the company to support only
company projects and opera-
tional moves that help it exe-
cute the new strategy.
Counterintuitive
Thinking
Many of the suggestions
offered in Blue Ocean Strategy
are counterintuitive and con-
trary to advice from other
strategy experts. When Kim
and Mauborgne describe ways to expand a company’s
blue ocean, they write that existing customers are not the
only stakeholders who should be considered. A company
must also look at noncustomers. Instead of focusing on
customer differences, the authors write, a company
searching for a blue ocean must also look at the “powerful
commonalities in what buyers value.”
That is how Callaway Golf created a blue ocean. The
authors explain how the company was able to expand its
market to include sports enthusiasts and country club
members who had never taken up golf. By looking at how
nongolfers perceived golf, the company was able to grow
its business beyond seasoned players. Callaway
researched its noncustomers and found that those who
were not playing golf at their country clubs had something
in common: They thought hitting a tiny white ball with
the small head of a golf club was too difficult. The small-
headed golf clubs that once dominated the sport required
more intense hand-eye coordination than most nongolfers
could master. This difficulty was the reason most novices
never pursued the sport.
Callaway responded to this problem by creating the Big
Bertha: a golf club with a giant head that made it easier
for players to strike the ball. Callaway’s Big Bertha
became a best seller because it helped new players hit the
ball with ease, drawing them into the sport with better
scores. Big Bertha drivers also appealed to seasoned play-
ers. By looking at the commonalities of nonplayers, the
authors write, Callaway found a way to create new
demand by noncustomers while enticing seasoned players
to switch to its new offering.
Get Your Ducks in a Row
According to the authors, there is a specific sequence in
which a blue ocean strategy must be built. The process
starts with asking the right questions in the right order.
Soundview Featured Book Review™ 3
“ ... blue oceans
are found when
a strategic pro-
file contains
three distinct,
complementary
qualities:
‘focus, diver-
gence and a
compelling
tagline.’”
This allows companies to land upon a commercially
viable blue ocean idea. The authors conveniently provide
readers with the most effective sequence for the questions
that must be asked.
First, the authors encourage companies to ask whether
there is a compelling reason for customers to buy an offer-
ing. If the answer is no, then company planners must
rethink what new product or service customers would buy.
If the answer is yes, they can move to the question of
price. If the price works, the cost of producing the product
or service must be considered. The final question exam-
ines the difficulties of adoption. Once adoption hurdles
have been addressed, the blue ocean idea is ready to be
rolled out.
Execute, Sustain and Renew Change
Moving away from the status quo toward a blue ocean
can be difficult for companies, but Kim and Mauborgne
offer many tips for overcoming limited resources, doubtful
employees, low motivation and political opposition.
Although the degree of each of these organizational hur-
dles depends on the company, the authors explain that
success requires overcoming each obstacle. The leadership
required to achieve this involves another counterintuitive
approach. Instead of fighting each of these forces with
massive responses, the authors write that successful lead-
ers must conserve their resources by “focusing on identi-
fying and leveraging the factors of disproportionate influ-
ence in an organization.”
For example, when facing the cognitive hurdle of a
company that is mired in the status quo, the authors offer
two effective techniques that can change the mindset of an
organization. The first way to shift mindsets entails direct-
ly presenting employees and superiors with the worst
operational problems.
The second way to get employees and leaders to quickly
switch their thinking away from the status quo is to
encourage them to meet with disgruntled customers.
Direct customer contact and town hall meetings can lead
quickly to breakthroughs.
In the last part of their book, the authors offer organiza-
tions ways to sustain and renew blue ocean strategies. To
stay afloat in a blue ocean, they write, a company must
create barriers to imitation. These barriers include patents,
legal permits, strong brand images, huge economies of
scale in purchasing and loyal followings.
Blue Ocean Strategy offers readers a plethora of ideas
from a history of strategic moves spanning a century and
involving 30 industries. The authors combine new
research and case studies to form a valuable strategy guide
that has been embraced by business leaders around the
globe. By describing the concept of blue oceans in basic
terms and compelling stories, Kim and Mauborgne have
created a blueprint from which forward-looking leaders
can realize the rich possibilities of uncharted waters. I
Published by Soundview Executive Book Summaries (ISSN 0747-2196), P.O. Box 1053, Concordville, PA 19331
USA, a division of Concentrated Knowledge Corp. Published monthly. Subscriptions: $209 per year in the United States,
Canada and Mexico, and $295 to all other countries. Periodicals postage paid at Concordville, Pa., and additional offices.
Postmaster: Send address changes to Soundview, P.O. Box 1053, Concordville, PA 19331. Copyright © 2007 by
Soundview Executive Book Summaries.
Available formats: Summaries are available in print, audio and electronic formats. To subscribe, call us at
1-800-SUMMARY (610-558-9495 outside the United States and Canada), or order on the Internet at www.summary.com.
Multiple-subscription discounts and corporate site licenses are also available.
Soundview
Executive Book Summaries®
CHRIS LAUER – CONTRIBUTING EDITOR
ATHENA NICOLAIDES – GRAPHIC DESIGNER
MELISSA WARD – MANAGING EDITOR
REBECCA S. CLEMENT – PUBLISHER
4 Soundview Featured Book Review™
The authors: W. Chan Kim is The Boston Consulting
Group Bruce D. Henderson Chair Professor of Strategy and
International Management at France’s INSEAD, the second
largest business school in the world, and an advisory mem-
ber for the European Union. Renée Mauborgne is an
INSEAD Distinguished Fellow, a professor of strategy and
management and a Fellow of the World Economic Forum.
Together, they have written for the Wall Street Journal, the
New York Times and the Financial Times. Their Harvard
Business Review articles have sold more than 500,000
reprints. They were selected for Thinkers 50, the global
ranking of business thinkers, and The Sunday Times
(London) called them “two of Europe’s brightest business
thinkers.” They split their time between New York and
Fontainebleau, France.
29F-TFS
The Demand for
Blue Oceans
Across the globe from Germany, an article in the
Malaysian newsmagazine The Star Online, claims that
the deputy prime minister of Malaysia is a big fan of
Blue Ocean Strategy. The article features a photo-
graph of Deputy Prime Minister Datuk Seri Najib Tun
Razak reading a copy of the business strategy book
by W. Chan Kim and Renée Mauborgne.
The article, which appeared in the March 18, 2007,
edition of the newsmagazine, explains that the deputy
prime minister liked Blue Ocean Strategy “so much
that he ordered 30 copies for members of his staff.”
In the article, Malaysia’s deputy prime minister
describes the business concepts found in the book
as “getting business opportunities by thinking out
of the box, and creating a demand for something
that was not there before.”

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Book Review: Blue Ocean Strategy

  • 1. August 2007 Published more than two years ago, Blue Ocean Strategy remains an international best seller in 2007. This groundbreaking book continues to influence business lead- ers around the planet. Since its publication in March 2005, it has been translated into and published in a record 32 languages. This is the all-time record for a book published by Harvard Business School Press. The book is a Wall Street Journal and BusinessWeek best seller. It has also received numerous honors, including Fast Company’s Best Books of 2005, Amazon.com’s Top 10 Best Business Books of 2005 and Strategy + Business’Number One Strategy Book of 2005. Blue Ocean Strategy was also chosen as the Best Business Book of 2005 at the Frankfurt Book Fair. E ndlessbattlesonthehighseasofthe marketplacehavemadetheoceanof competitionabloodymess.Competitors fightformarketsharewithsimilartacticsin famil- iar regionsofthisblood-redocean. An alternative to the scene of this murky melee is a “blue ocean” where no competi- tion exists to challenge a company’s strategic moves. In their best-selling book Blue Ocean Strategy, business experts W. Chan Kim and Renée Mauborgne help companies navigate toward blue oceans with a clearly rendered map. Complete with valuable new research and dozens of success stories, this straightforward guide to modern business strategy succinctly describes how companies can chart a course for unexplored regions in the market. The authors not only describe how a variety of modern companies have been able to create profitable business models based on the pursuit of uncharted waters, they also show executives how to pursue a logical strategy that can take them there. Kim and Mauborgne help company leaders sail to blue oceans with lessons learned from successful companies profiting from the creation of new market space. The strat- egy the authors unfold explains many recent industry-shifting business phenomena, including Cirque du Soleil’s spellbinding success, the dominance of Australia’s [yel- low tail] wines and the innovations that fueled the rise of Southwest Airlines. By charting the strategic factors that help these businesses thrive, the authors demonstrate a framework of actions that create new sources of value for a company’s customers. They also show how blue oceans can be extremely profitable for those who choose this counterintuitive strategic path. Throughout Blue Ocean Strategy, the authors show executives how to create a “strategy canvas” that plots a company’s offerings according to its value to cus- tomers. The strategy canvas also helps com- pany leaders compare their offerings to those of competitors. Lastly, the strategy canvas demonstrates how a new type of competitor can create market space in places missed by those competing for the same sources of value year after year. Australian Wine The authors point to Australian wine producer [yellow tail] as a clear example of a company that has successfully created its own blue ocean. When the company entered the wine market, it faced competitors on its own terms. By picking middle ground between the price points of premi- um wines and jug wines, [yellow tail] chose a new path to profitability. The company also chose to buck tradition by A Publication of Concentrated Knowledge™ for the Busy Executive • www.summary.com Navigating the Oceans How to Render Business Rivals Irrelevant by Creating New Market Space Review by Chris Lauer BLUE OCEAN STRATEGY by W. Chan Kim and Renée Mauborgne Harvard Business School Press, Copyright © 2005, 240 pages, ISBN 1-59139-619-0
  • 2. jettisoning the usual wine label copy boasting of historic vine- yards and wine medals. Instead, labels on [yellow tail] bottles feature a simple kangaroo. The company paid no atten- tion to the haughty habits of wine aficionados. Instead, it went after those who like to drink other types of alcohol. These potential wine con- sumers demand less challeng- ing flavors, so [yellow tail] built a sweet, fruity wine to suit their needs. In addition, those with more expensive tastes enjoy its lower price. Kim and Mauborgne describe how [yellow tail] refused to struggle with rivals on the same competitive battlefield where thousands of other wine companies with vague product differences fight for market share. The company rose to prominence with only two offerings: a Chardonnay and a Shiraz. To the chagrin of wineries in California, France and else- where, [yellow tail]’s Chardonnay quickly became the most popular white wine in the United States. With a no-nonsense wine in a crowded marketplace, [yellow tail] created its own blue ocean. The company’s fresh perspective on wine consumption and its attention to consumers previously ignored by wine companies opened up new market space beyond the doldrums of the status quo. Charting a Path to Blue Oceans In Blue Ocean Strategy, the authors describe a variety of ways for companies to profit by breaking boundaries and thoughtfully exploring new domains. Their fresh ideas about innovation offer businesses new paths to success. One way a company can reconstruct the realities of its marketplace is to look across alternative industries for clues about where the blue oceans currently exist, the authors write. Often, companies in various industries serve the same purpose for consumers. By looking at the similar func- tions that companies in disparate industries serve, a com- pany can gain vast insight into better ways of serving its customers. Kim and Mauborgne write that “the space between alternative industries provides opportunities for value innovation.” For example, NetJets was able to create new territory in the marketplace by simply evaluating alternatives to its own industry and then finding a solution that serves cus- tomer needs. Over the past 20 years, NetJets has created a blue ocean with its concept of fractional jet ownership. By offering its customers one-sixteenth ownership of an air- craft, the company opened up an entirely new industry that provides business travelers with an alternative to the costs and inconveniences of trips on commercial airlines. NetJets helps frequent air travelers eliminate expenses, time and hassles from their trips by offering the advantages of smaller airplanes, smaller airports and convenient plan- ning. Building on these benefits, NetJets opened up a multibillion-dollar blue ocean. The authors explain that companies find new market spaces to dominate when they become aware of the factors that cause buyers to choose alternative industries. Curves’ Middle Road Companies can also find blue oceans by looking across strategic groups that pursue similar methods within the same industry, the authors write. Texas-based woman’s fit- ness company Curves created a blue ocean by examining two different parts of the fitness business: large health clubs and home exercise programs. By focusing on the best elements of both of these industries, Curves was able to offer women an alternative to previous choices. Curves gives women the specific elements of a fitness club they enjoy most, such as a group environment and a female-friendly fitness program. The company also elimi- nates the high costs, mirrors, men, food, spa, pool and locker rooms women can live without. Kim and Mauborgne point out that Curves offers women the time savings, lower costs and privacy of home fitness programs found in videos, books and magazines. This middle path between strategic groups has become a billion-dollar blue ocean for the franchise. Apple Sails Into Clear Waters With iTunes The authors also present other paths to reconstructing market boundaries. These include looking across the entire chain of buyers for an offering, looking across com- plementary offerings, looking across functional or emo- tional appeal to buyers and looking into external trends that will shape the buying habits of future consumers. By reviewing a situation over time, companies can iden- tify future trends to create a new blue ocean. For example, Kim and Mauborgne describe how Apple observed the popularity of illegal music downloading software, such as Napster and Kazaa, and created a legal response to the new demand for digital music. Apple identified the trend and imagined its logical conclusion. With the launch of iTunes in 2003, Apple was able to capitalize on the versa- tility of its iPod players and the downloading habits of a new generation of music lovers. 2 Soundview Featured Book Review™ “One way a company can reconstruct the realities of its marketplace is to look across alternative industries for clues about where the blue oceans current- ly exist, the authors write.”
  • 3. The Big Picture Blue Ocean Strategy not only presents ways to recon- struct market realities with proper planning, but it also offers specific ways a company can create a new, individu- alized strategic plan. The authors show managers how to master a visual tool of the strategy canvas. Any organiza- tion can get a better look at the big picture surrounding its offerings to consumers by drawing a strategy canvas plot- ting the strategic profile of the company, an industry, cur- rent competitors and potential competitors. This graphical representation of a company’s offerings shows leaders how much of the company’s resources are being placed into various competitive factors. It also illustrates how these investments might be rearranged to produce a blue ocean. The authors explain that blue oceans are found when a strategic profile contains three distinct, complementary qualities: “focus, divergence and a compelling tagline.” One company that embodies all three of these qualities is Southwest Airlines. For example, Southwest focuses on friendly service, speed and frequent point-to-point depar- tures. The company’s point-to-point flights among mid- sized cities make it unique among airlines operating through hub-and-spoke systems. “Cheaper, faster, no-frills flights” is the type of tagline that resonates with customers. Visualize Open Water Kim and Mauborgne outline a four-step process for visualizing a blue ocean of opportunities: • The first step is drawing a clear picture of the compa- ny’s current strategy on a strategy canvas. This diagram plots the company’s points of differentiation on a low-to- high chart that indicates where the company stands on a variety of factors. Comparing the line formed by these points with the lines of other businesses shows a company where it needs to change its strategy. • The next step is exploring the six paths to creating a blue ocean. By observing the advantages of alternative products and services, a company can determine which elements of its business need to be kept, discarded or changed. • The third step is creating a new line on the strategy canvas that describes the endpoint: where the company wants to be when the waves of change have settled. This vision will be clearer once insights, feedback and observa- tions are assembled during the fieldwork that happens while the various paths to blue oceans are explored, the authors write. Customers, competitors’ customers and noncustomers can enhance the dialogue that will create the best future strategy. • The final step to visualizing a blue ocean involves com- municating the new strategy within the company to align stakeholders with it. The authors point out that company executives should spread the word by distributing a single- page description of the compa- ny’s old and new profiles. The single page is essential for easy comprehension and compari- son. Kim and Mauborgne explain that success requires the company to support only company projects and opera- tional moves that help it exe- cute the new strategy. Counterintuitive Thinking Many of the suggestions offered in Blue Ocean Strategy are counterintuitive and con- trary to advice from other strategy experts. When Kim and Mauborgne describe ways to expand a company’s blue ocean, they write that existing customers are not the only stakeholders who should be considered. A company must also look at noncustomers. Instead of focusing on customer differences, the authors write, a company searching for a blue ocean must also look at the “powerful commonalities in what buyers value.” That is how Callaway Golf created a blue ocean. The authors explain how the company was able to expand its market to include sports enthusiasts and country club members who had never taken up golf. By looking at how nongolfers perceived golf, the company was able to grow its business beyond seasoned players. Callaway researched its noncustomers and found that those who were not playing golf at their country clubs had something in common: They thought hitting a tiny white ball with the small head of a golf club was too difficult. The small- headed golf clubs that once dominated the sport required more intense hand-eye coordination than most nongolfers could master. This difficulty was the reason most novices never pursued the sport. Callaway responded to this problem by creating the Big Bertha: a golf club with a giant head that made it easier for players to strike the ball. Callaway’s Big Bertha became a best seller because it helped new players hit the ball with ease, drawing them into the sport with better scores. Big Bertha drivers also appealed to seasoned play- ers. By looking at the commonalities of nonplayers, the authors write, Callaway found a way to create new demand by noncustomers while enticing seasoned players to switch to its new offering. Get Your Ducks in a Row According to the authors, there is a specific sequence in which a blue ocean strategy must be built. The process starts with asking the right questions in the right order. Soundview Featured Book Review™ 3 “ ... blue oceans are found when a strategic pro- file contains three distinct, complementary qualities: ‘focus, diver- gence and a compelling tagline.’”
  • 4. This allows companies to land upon a commercially viable blue ocean idea. The authors conveniently provide readers with the most effective sequence for the questions that must be asked. First, the authors encourage companies to ask whether there is a compelling reason for customers to buy an offer- ing. If the answer is no, then company planners must rethink what new product or service customers would buy. If the answer is yes, they can move to the question of price. If the price works, the cost of producing the product or service must be considered. The final question exam- ines the difficulties of adoption. Once adoption hurdles have been addressed, the blue ocean idea is ready to be rolled out. Execute, Sustain and Renew Change Moving away from the status quo toward a blue ocean can be difficult for companies, but Kim and Mauborgne offer many tips for overcoming limited resources, doubtful employees, low motivation and political opposition. Although the degree of each of these organizational hur- dles depends on the company, the authors explain that success requires overcoming each obstacle. The leadership required to achieve this involves another counterintuitive approach. Instead of fighting each of these forces with massive responses, the authors write that successful lead- ers must conserve their resources by “focusing on identi- fying and leveraging the factors of disproportionate influ- ence in an organization.” For example, when facing the cognitive hurdle of a company that is mired in the status quo, the authors offer two effective techniques that can change the mindset of an organization. The first way to shift mindsets entails direct- ly presenting employees and superiors with the worst operational problems. The second way to get employees and leaders to quickly switch their thinking away from the status quo is to encourage them to meet with disgruntled customers. Direct customer contact and town hall meetings can lead quickly to breakthroughs. In the last part of their book, the authors offer organiza- tions ways to sustain and renew blue ocean strategies. To stay afloat in a blue ocean, they write, a company must create barriers to imitation. These barriers include patents, legal permits, strong brand images, huge economies of scale in purchasing and loyal followings. Blue Ocean Strategy offers readers a plethora of ideas from a history of strategic moves spanning a century and involving 30 industries. The authors combine new research and case studies to form a valuable strategy guide that has been embraced by business leaders around the globe. By describing the concept of blue oceans in basic terms and compelling stories, Kim and Mauborgne have created a blueprint from which forward-looking leaders can realize the rich possibilities of uncharted waters. I Published by Soundview Executive Book Summaries (ISSN 0747-2196), P.O. Box 1053, Concordville, PA 19331 USA, a division of Concentrated Knowledge Corp. Published monthly. Subscriptions: $209 per year in the United States, Canada and Mexico, and $295 to all other countries. Periodicals postage paid at Concordville, Pa., and additional offices. Postmaster: Send address changes to Soundview, P.O. Box 1053, Concordville, PA 19331. Copyright © 2007 by Soundview Executive Book Summaries. Available formats: Summaries are available in print, audio and electronic formats. To subscribe, call us at 1-800-SUMMARY (610-558-9495 outside the United States and Canada), or order on the Internet at www.summary.com. Multiple-subscription discounts and corporate site licenses are also available. Soundview Executive Book Summaries® CHRIS LAUER – CONTRIBUTING EDITOR ATHENA NICOLAIDES – GRAPHIC DESIGNER MELISSA WARD – MANAGING EDITOR REBECCA S. CLEMENT – PUBLISHER 4 Soundview Featured Book Review™ The authors: W. Chan Kim is The Boston Consulting Group Bruce D. Henderson Chair Professor of Strategy and International Management at France’s INSEAD, the second largest business school in the world, and an advisory mem- ber for the European Union. Renée Mauborgne is an INSEAD Distinguished Fellow, a professor of strategy and management and a Fellow of the World Economic Forum. Together, they have written for the Wall Street Journal, the New York Times and the Financial Times. Their Harvard Business Review articles have sold more than 500,000 reprints. They were selected for Thinkers 50, the global ranking of business thinkers, and The Sunday Times (London) called them “two of Europe’s brightest business thinkers.” They split their time between New York and Fontainebleau, France. 29F-TFS The Demand for Blue Oceans Across the globe from Germany, an article in the Malaysian newsmagazine The Star Online, claims that the deputy prime minister of Malaysia is a big fan of Blue Ocean Strategy. The article features a photo- graph of Deputy Prime Minister Datuk Seri Najib Tun Razak reading a copy of the business strategy book by W. Chan Kim and Renée Mauborgne. The article, which appeared in the March 18, 2007, edition of the newsmagazine, explains that the deputy prime minister liked Blue Ocean Strategy “so much that he ordered 30 copies for members of his staff.” In the article, Malaysia’s deputy prime minister describes the business concepts found in the book as “getting business opportunities by thinking out of the box, and creating a demand for something that was not there before.”