My approach to facilitate collaboration and communication within virtual teams in global IT environment: operational teams, project teams, technical teams and functional teams.
Virtual teams - improve: Clarity - Motivation and engagement - Performance.
Virtual Teams Collaboration Facilitation (seminar)
1. IT Operations & Projects in Global IT Environments:
- Virtual Teams Collaboration Facilitation -
Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions
- Patrick Tahiri -
Patrick Tahiri
2. Short on me
IT Service Management – ITIL
15 years experience in IT Operations & Consulting
Team Leadership & Coaching
IT Offshoring & Virtual Team
Cross-cultural Communication
Project & Change Management
Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions
Patrick Tahiri
3. Global IT Environment – Challenges
Company X’s Global IT Environment
Application Management
IT Infrastructure
Application Development
Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions
Patrick Tahiri
4. Global IT Environment – Challenges
Company X’s Global IT Environment
Application Management
IT Infrastructure
Application Development
Projects Management
Application Operations
IT Operations
Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions
Patrick Tahiri
5. Collaboration & Communication *
Company X’s Global IT Environment
Application Management
IT Infrastructure
Application Development
People matters!
* Collaboration & Communication is the scope here – there are others aspects that must be addressed for successful IT Offshoring performance.
Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions
Patrick Tahiri
6. Connect Get known – Familiarize – Assess
Initiate
Hand off
Follow-up
Collaboration & Communication: Facilitation approach
Stakeholders & Expectations
Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions
Patrick Tahiri
7. Collaboration & Communication: Facilitation approach
Connect
Initiate
Hand off
Follow-up
How to work with... – Cultural Awareness
Shared Purpose & Clarity
Introduce Offshore team Introduce Onshore team
Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions
Patrick Tahiri
8. Connect
Initiate
Hand off
Follow-up
Collaboration & Communication: Facilitation approach
Go Hybrid
Passing communication
Speed up trust & collaboration
Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions
Patrick Tahiri
9. Connect
Initiate
Hand off
Follow-up
Collaboration & Communication: Facilitation approach
Coach – Gap – Adjustments
Relationships – Trust – Rewards
Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions
Patrick Tahiri
10. To achieve
Common objectives
People
Working together
Joining their potential
Lifting each other up
Collaboration & Communication: Success
Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions
Patrick Tahiri
11. Collaboration & Communication: Success
Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions
No investment, no return...
If you really believe people are important – invest in people.
Make the time.
Show interest in them as people, not only just in their performance.
Patrick Tahiri
12. THANK YOU!
QUESTIONS?
Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions
Patrick Tahiri
Editor's Notes
If you really believe people are important – invest in those relationships – invest in people. Make the time.
When you fail to invest any time with people, do not be surprised when you fail to see any return.