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IT Operations & Projects in Global IT Environments:
- Virtual Teams Collaboration Facilitation -
Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions
- Patrick Tahiri -
Patrick Tahiri
Short on me
IT Service Management – ITIL
15 years experience in IT Operations & Consulting
Team Leadership & Coaching
IT Offshoring & Virtual Team
Cross-cultural Communication
Project & Change Management
Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions
Patrick Tahiri
Global IT Environment – Challenges
Company X’s Global IT Environment
Application Management
IT Infrastructure
Application Development
Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions
Patrick Tahiri
Global IT Environment – Challenges
Company X’s Global IT Environment
Application Management
IT Infrastructure
Application Development
Projects Management
Application Operations
IT Operations
Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions
Patrick Tahiri
Collaboration & Communication *
Company X’s Global IT Environment
Application Management
IT Infrastructure
Application Development
People matters!
* Collaboration & Communication is the scope here – there are others aspects that must be addressed for successful IT Offshoring performance.
Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions
Patrick Tahiri
Connect Get known – Familiarize – Assess
Initiate
Hand off
Follow-up
Collaboration & Communication: Facilitation approach
Stakeholders & Expectations
Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions
Patrick Tahiri
Collaboration & Communication: Facilitation approach
Connect
Initiate
Hand off
Follow-up
How to work with... – Cultural Awareness
Shared Purpose & Clarity
Introduce Offshore team Introduce Onshore team
Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions
Patrick Tahiri
Connect
Initiate
Hand off
Follow-up
Collaboration & Communication: Facilitation approach
Go Hybrid
Passing communication
Speed up trust & collaboration
Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions
Patrick Tahiri
Connect
Initiate
Hand off
Follow-up
Collaboration & Communication: Facilitation approach
Coach – Gap – Adjustments
Relationships – Trust – Rewards
Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions
Patrick Tahiri
To achieve
Common objectives
People
Working together
Joining their potential
Lifting each other up
Collaboration & Communication: Success
Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions
Patrick Tahiri
Collaboration & Communication: Success
Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions
No investment, no return...
If you really believe people are important – invest in people.
Make the time.
Show interest in them as people, not only just in their performance.
Patrick Tahiri
THANK YOU!
QUESTIONS?
Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions
Patrick Tahiri

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Virtual Teams Collaboration Facilitation (seminar)

  • 1. IT Operations & Projects in Global IT Environments: - Virtual Teams Collaboration Facilitation - Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions - Patrick Tahiri - Patrick Tahiri
  • 2. Short on me IT Service Management – ITIL 15 years experience in IT Operations & Consulting Team Leadership & Coaching IT Offshoring & Virtual Team Cross-cultural Communication Project & Change Management Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions Patrick Tahiri
  • 3. Global IT Environment – Challenges Company X’s Global IT Environment Application Management IT Infrastructure Application Development Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions Patrick Tahiri
  • 4. Global IT Environment – Challenges Company X’s Global IT Environment Application Management IT Infrastructure Application Development Projects Management Application Operations IT Operations Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions Patrick Tahiri
  • 5. Collaboration & Communication * Company X’s Global IT Environment Application Management IT Infrastructure Application Development People matters! * Collaboration & Communication is the scope here – there are others aspects that must be addressed for successful IT Offshoring performance. Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions Patrick Tahiri
  • 6. Connect Get known – Familiarize – Assess Initiate Hand off Follow-up Collaboration & Communication: Facilitation approach Stakeholders & Expectations Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions Patrick Tahiri
  • 7. Collaboration & Communication: Facilitation approach Connect Initiate Hand off Follow-up How to work with... – Cultural Awareness Shared Purpose & Clarity Introduce Offshore team Introduce Onshore team Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions Patrick Tahiri
  • 8. Connect Initiate Hand off Follow-up Collaboration & Communication: Facilitation approach Go Hybrid Passing communication Speed up trust & collaboration Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions Patrick Tahiri
  • 9. Connect Initiate Hand off Follow-up Collaboration & Communication: Facilitation approach Coach – Gap – Adjustments Relationships – Trust – Rewards Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions Patrick Tahiri
  • 10. To achieve Common objectives People Working together Joining their potential Lifting each other up Collaboration & Communication: Success Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions Patrick Tahiri
  • 11. Collaboration & Communication: Success Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions No investment, no return... If you really believe people are important – invest in people. Make the time. Show interest in them as people, not only just in their performance. Patrick Tahiri
  • 12. THANK YOU! QUESTIONS? Short on me – Challenges – People Matters – Collaboration & Communication – Key to Success – Questions Patrick Tahiri

Editor's Notes

  1. If you really believe people are important – invest in those relationships – invest in people. Make the time. When you fail to invest any time with people, do not be surprised when you fail to see any return.