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2. What Causes Blue Screens of
Death?
Blue screens are generally caused by problems
with your computer’s hardware or issues with
its hardware driver software.
Sometimes, they can be caused by issues with
low-level software running in the Windows
kernel. Regular apps usually won’t be able to
cause blue screens. If an app crashes, it will do
so without taking the operating system out with
it.
A blue screen occurs when Windows
encounters a “STOP Error.” This critical failure
causes Windows to crash and stop working.
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3.
When a blue screen occurs, Windows
automatically creates a “minidump” file that
contains information about the crash and saves
it to your disk.
You can view information about these
minidumps to help identify the cause of the blue
screen.
Blue screens also look a bit different,
depending on what version of Windows you’re
running.
In Windows 7 and previous versions, the blue
screen looked much like a terminal screen,
displaying all manner of information.D
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4. Specify Whether Windows
Restarts When a BSOD Appears
By default, Windows automatically restarts the
computer whenever it encounters a blue screen
of death.
If you would like more time to see the blue
screen details (or just make sure that it’s a blue
screen that’s happening), you can disable
automatic restarts on BSODs from the
Windows Control Panel.
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5. Viewing BSOD Information
NirSoft’s free BlueScreenView application
offers an easy way to view blue-screen
information you might have missed.
It works by displaying information contained in
those minidump files that are created during
BSODs.
This information is also available in the
Windows Event Viewer, where blue screen
messages are scattered among application
crashes and other system log messages.
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6. Troubleshooting BSODs
In Windows 7, 8, and 10, you can troubleshoot
blue-screen information using the Action
Center. In Windows 7, head to Control Panel >
System and Security. In Windows 8 and 10,
head to Control Panel > Security and
Maintenance.
In the “Maintenance” section, you’ll be able to
check for solutions to existing problems.
Windows 8 and 10 actually perform this
troubleshooting step automatically when your
PC restarts after a BSOD. However, it may still
be worth paying a visit to the Action Center to
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7. If you have trouble locating good advice for solving your
problem, don’t worry. BSODs can have a variety of root
causes. We do have some additional tips that might help
you deal with many blue screens:
Use System Restore: If your system recently started blue-
screening, use System Restore to rol l its system software back to
a previous state. If this works, you’ll know that it’s likely a software
problem.
Scan for Malware: Malware that digs deep into Windows and
gets its hooks into the Windows kernel at a low level can cause
system instability. Scan your computer for malware to ensure buggy
malicious software isn’t causing it to crash.
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8.
Install Updated Drivers: An incorrectly installed or
buggy driver can lead to crashes. Download the latest
drivers for your computer’s hardware from your computer
manufacturer’s website and install them — this may fix
BSODs caused by driver problems.
Boot Into Safe Mode: If your computer is blue-
screening every time you turn it on, try booting into safe
mode. In safe mode, Windows loads only the essential
drivers. If a driver you’ve installed is causing Windows to
blue screen, it shouldn’t do so in safe mode. You can work
on fixing the problem from safe mode.
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9.
Check for Hardware Problems: Blue screens can be
caused by faulty hardware in your computer. Try testing
your computer’s memory for errors and checking its
temperature to ensure that it isn’t overheating. If that fails,
you might need to test other hardware components—or
hire a pro to do it for you.
Reinstall Windows: Resetting Windows—or performing
a clean install—is the nuclear option. It will blow away your
existing system software, replacing it with a fresh Windows
system. If your computer continues to blue screen after
this, you likely have a hardware problem.
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