e-commerce and e-business

1. E-BUSINESS &
E-COMMERCE
wEEK 7
HTM C201
APPKIED BUSINESS TOOLS AND TECHNIQUES
IN HOSPITALITY AND TOURISM
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2. Things
to discuss
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LEARNING OBJECTIVES:
To define E-commerce and E-
business
To differentiate E-Business
and E-Commerce
To identify their types
To understand their
advantages and
disadvantages

3. INTRODUCTION
Everything goes digital. From buying your
food or learning how to bake, everything is
possible nowadays as long as you have your
smartphone and your internet connection is
doing great. Its always a challenge in the
begin but once you get to use of it, its
becoming your normal.
Even before pandemic, most of businesses
are considering to go online due to the
demand of the market and social media
trends that made them think that marketing
your business might lessen your expense
and increase your profit by posting to any
social media platform or creating your own
website. Because of this lets define E-
Business and E-Commerce.
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4. BEFORE
Shopping in any stores and choose the actual
product you want to buy.
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5. AFTER
Browsing products thru websites and using
cashless payments
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6. BEFORE
Face to face discussions and activities
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7. AFTER
Online learning using different LMS platforms
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8. BEFORE
Outdoor activities and Sports
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9. AFTER
Online sports and games
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10. BEFORE
Bookstore
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11. AFTER
Largest retailer in US with NO INVENTORY!
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12. amazon.com
has no
invertory?
How come?
Every single process
is managed through
internet!

13. E-COMMERCE
E-Commerce, or the short for
“Electronic Commerce” is the
process of selling and buying
which done via the web or the
internet.
Use of Internet and Web to
transact business.

14. It is Buying and Selling using an
electronic medium.
It is accepting credit and payments
over the net.
Doing banking transactions using the
Internet.
Selling commodities or information
using the World Wide Web.
Social networking is also a platform
of E-commerce.

15. EXAMPLE

22. E-BUSINESS
E-Business or Electronic
Business refers to the use of
internet, extranet, web, and
intranet to conduct businesses.
E-Business is quite similar to E-
Commerce, but it is more than
just a simple act of buying and
selling products and services
online.
Creating a digital business
model to maximize customer
value

23. Making the business digital.
It’s re-defining old business models.
Integrating many aspects of a
company (sales, marketing, finance).
Not only limited to monetary
transactions.
Uses Internet, Intranet and Extranet.

24. EXAMPLE

25. E-COMMERCE VS E-BUSINESS
Meaning
E-COMMERCE
E-BUSINESS
Trading of
merchandise, over
the internet is known
as E-commerce
What they
carry out?
Approach
Running business
using the internet is
known as E-business.
What is it? Requires
Which
network is
used
Subset
Superset
Commercial
Transactions
Business
Transactions
Extroverted
Ambiverted
Websites
Websites, CRM,
ERP, etc
Internet
Internet, Intranet
and Extranet

26. Types of
E-Commerce
Business to business E-
Commerce is including all kind
of electronic transactions of
services or products that
happened between two
businesses or companies.
1. Business to Business
(B2B)
Business to Consumer is the
establishment of the electronic
business relationship between
the seller to final customers. This
is probably the most common
form of E-Commerce.
2. Business to Consumer
(B2C)
This kind of E-Commerce includes
all electronic transactions of
products or services between the
customer and another customer.
Usually, this can happen with the
third party helps, for example,
eBay as a marketplace for online
action.
3. Consumer to Consumer
(C2C)

27. Consumer to business is a kind
of business model where the
final users or the customers
create a product or service that
a company uses to complete
their business process or gain
competitive advantage.
4. Consumer to Business
(C2B)
Business to Administration or B2A
covers any kind of transactions
that carry out between business
and government with the internet
as their medium. It includes a
large variety of services, such as
social security, fiscal, legal
documents, employments, etc.
5. Business to Administration
(B2A)
Consumer to Administration
includes all kind of transactions
that happen between the
consumer with the government.
6. Consumer to Administration
(C2A)
Types of
E-Commerce

28. This refers to a company that focuses on one
particular kind of product or service, instead of
various kinds at once.
1. Pure play
This term is suitable for a company that runs
their business in both online and offline way.
That is mean, while they have a website and
offer their products or services online, at the
same time they also have a physical store and
sell their products or services there.
2. Brick and Click
Types of
E-Business

29. Advantages of
E-Commerce
and
E-Business
Reduce money and time spent for
your business
Flexible business hours
Remove location restriction
Reach your customer faster
Easily track your business growth
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30. Disadvantages
of
E-Commerce
and
E-Business
Security and Lack of privacy
Tax and Legal issues
No possibility of tried and tested product
Some products are difficult to buy online
Delivery and Shipping problems
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Huge technological and high labor cost
Lack of personal touch
Severe competition
Credit card and other payment fraud

31. Sources:
https://medium.com/@Magento_ex
pert/e-business-vs-e-commerce-
know-the-differences-
151ec9baf0fe
https://www.marketing91.com/disa
dvantages-of-e-commerce/
https://www.thebalancesmb.com/e
business-vs-ecommerce-1141573
https://www.slideshare.net/Anikpre
n95/e-commerce-vs-e-business-
65249652
THANK
YOU
irdswing
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