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Website Design Principles for Ecommerce


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Ecommerce website design principles and strategies.

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Website Design Principles for Ecommerce

  1. 1. WEBSITE DESIGN Designed By: Uma Ojha (M.E.S College)
  2. 2. OBJECTIVE <ul><li>Definition of website </li></ul><ul><li>Website as a market place </li></ul><ul><ul><li>Advantages of E-Commerce Websites </li></ul></ul><ul><li>Role of website in B2C E-Commerce </li></ul><ul><li>Website Strategies and Goals </li></ul><ul><ul><li>Website Tips </li></ul></ul><ul><li>Push and Pull Approach </li></ul>
  3. 3. WHAT IS WEBSITE? <ul><li>Definition of Website : A website is a collection of web pages, that is, document accessible via the World Wide Web on the internet. </li></ul><ul><li>Websites are written in HTML and are accessed using special software called web browsers. </li></ul>
  4. 4. WEBSITE AS A MARKET PLACE <ul><li>E-commerce websites provides many new ways for businesses and consumers to communicate and conduct business. </li></ul>
  5. 5. ADVANTAGES TO E-COMMERCE WEBSITES <ul><li>Catalog flexibility and Online fast updating </li></ul><ul><li>Shrinks the Competition Gap </li></ul><ul><li>Unlimited Market Place and Business Access Which Extend Customer Base </li></ul><ul><li>A 24 Hour Store Reduced Sale Cycle </li></ul><ul><li>Lower Cost of Doing Business </li></ul>Cont…
  6. 6. ADVANTAGES TO E-COMMERCE WEBSITES <ul><li>Eliminate Middlemen </li></ul><ul><li>Easier Business Administration </li></ul><ul><li>Frees Your Staff </li></ul><ul><li>Customers will love it </li></ul><ul><li>More Efficient Business Relationships </li></ul><ul><li>Secure Payment Systems </li></ul>
  7. 7. ROLE OF WEBSITE IN B2C E-COMMERCE <ul><li>Website can provide support to existing customers by offering information such as troubleshooting procedures, product specification and special help lines. </li></ul><ul><li>There is potential for your website to become a resource of information for the public. </li></ul><ul><li>Consumers have more confidence in and prefer doing business with companies that they know something about. </li></ul>
  8. 8. WEBSITE STRATEGIES AND GOALS <ul><li>A Goal is defined as a short statement. </li></ul><ul><li>The statements to identify the goals of a website should include specific strategies. </li></ul><ul><li>Set Your Goals </li></ul><ul><ul><li>What is the mission of your organization? </li></ul></ul><ul><ul><li>How will creating a website support your mission? </li></ul></ul><ul><ul><li>What are your two or three most important goals for the site? </li></ul></ul><ul><ul><li>What do you want the audience to think or do after having visited your site? </li></ul></ul>Cont…
  9. 9. WEBSITE STRATEGIES AND GOALS <ul><ul><li>Set Your Goals (cont..) </li></ul></ul><ul><ul><li>What Web-related strategies will you use to achieve those goals? </li></ul></ul><ul><ul><li>What will be duration of site design? </li></ul></ul><ul><ul><li>What will be construction period that is complete schedule of designing and construction of web site? </li></ul></ul><ul><ul><li>What will be the intervals for the evaluation of website like whether website will be evaluated fortnightly, weekly, or quarterly, as the content of most of website need to be updated at regular intervals? </li></ul></ul>
  10. 10. WEBSITE STRATEGIES AND GOALS <ul><li>Develop Your Web Site Strategy </li></ul><ul><ul><li>Who is your website target audience? </li></ul></ul><ul><ul><li>What typically appeals to your target audience. </li></ul></ul><ul><ul><li>How are the other websites (your competition) reaching out to this target audience? </li></ul></ul><ul><ul><li>How will you measure your performance? </li></ul></ul><ul><ul><li>How will your website stand above the competition </li></ul></ul>
  11. 11. WEBSITE DESIGN PRINCIPLES FOR E-COMMERCE WEBSITES <ul><li>The design of the site will determine its organizational framework. </li></ul><ul><li>The fundamental organizing principle in website design is meeting user’s needs. </li></ul><ul><li>In e-commerce sites the crucial design parameters are efficient navigation , search , along with speed and technically simple and basics e.g. Amazon, Yahoo!, and eBay. </li></ul>Cont…
  12. 12. WEBSITE DESIGN TIPS <ul><li>Some Do’s about Website Design </li></ul><ul><li>Fast Loading web site designs. </li></ul><ul><li>Neat and Easy Navigation. </li></ul><ul><li>Minimize the use of images. </li></ul><ul><li>Cross Browser Compatible. </li></ul><ul><li>All Resolutions. </li></ul>Cont..
  13. 13. WEBSITE DESIGN TIPS <ul><li>Some Do’s about Website Design (cont..) </li></ul><ul><li>Ensure Web site scalability. </li></ul><ul><li>Clean Layout Design. </li></ul><ul><li>Readable and professional looking fonts. </li></ul><ul><li>Program using pure CSS. </li></ul><ul><li>Maintain a consistent look and feel throughout your site. </li></ul>
  14. 14. WEBSITE DESIGN TIPS <ul><li>Some Don’t about Website Design </li></ul><ul><li>Don’t load your website with a lot of high tech clutter. </li></ul><ul><li>Don’t use unnecessary words or phrases on your site. </li></ul><ul><li>Don’t make the mistake that everyone will totally understand your website message. </li></ul><ul><li>Don’t write your strongest point or benefit only once. </li></ul><ul><li>Don’t push all your words together on your website. </li></ul>Cont..
  15. 15. WEBSITE DESIGN TIPS <ul><li>Some Don’t about Website Design (cont..) </li></ul><ul><li>Don’t use site content your target audience isn’t interested in. </li></ul><ul><li>Don’t use 50 different content formats all over your website. </li></ul><ul><li>Don’t use words your website visitors might not understood. </li></ul><ul><li>Don’t let selling words and phrases go unnoticed. </li></ul><ul><li>Don’t forget to use words that create emotions. </li></ul>
  16. 16. PUSH AND PULL APPROACHES <ul><li>Pull Advertising: </li></ul><ul><li>It is geared to draw visitors to your website when they are actively seeking your product or service. </li></ul><ul><li>Prime examples of pull advertising are search engines optimization, cost per click search engines, directory listing, yellow pages ads, and shopping portals such as, </li></ul>
  17. 17. PUSH AND PULL APPROACHES <ul><li>Push Advertising: </li></ul><ul><li>It refers to all efforts to get the word out to an entire group of potential customers in order to hit the few that many be currently interested in your product or service. </li></ul><ul><li>Most traditional offline advertising efforts (magazines, billboard, newspaper, tv, classified,etc) as well as online banners ads and email broadcasts are considered push marketing. </li></ul>
  18. 18. PULL TACTICS-‘CLIENT’ CENTERED <ul><li>Begin with a clear identification of the niche markets(s) you work with? </li></ul><ul><li>Lead with client problems and concerns? </li></ul><ul><li>Use the two elements above to create a picture that your target market can identify with? </li></ul><ul><li>Provide useful ideas that your target market can use and that demonstrates your expertise? </li></ul><ul><li>Offer something for free that is also useful to your target market and demonstrates your thinking? </li></ul>
  19. 19. PUSH TACTICS-‘YOU’ CENTERED <ul><li>Focus on you, your services and staff? </li></ul><ul><li>Focus on glowing testimonials and your client list? </li></ul><ul><li>Use business speak, instead of language would understand? </li></ul>
  20. 20. WHICH WORKS BEST? BOTH <ul><li>Create resources that pull prospects to you and your firm. </li></ul><ul><li>Get prospects to give you their contact information </li></ul><ul><li>Push useful information out to self-selected prospects on a regular basis. (Remember the majority of buyers won’t make a purchase until they have had a minimum of 5-6 contacts with your firm.) </li></ul><ul><li>Use the pull then push strategy to get your marketing moving. </li></ul>