1. Patrick Scott Hadley
220 Shafor St. Middletown Oh 45042 Cell Phone: 513.804.8872
E-mail: HadleyPS@MiamiOh.edu
Objective To obtain a position in computer networking.
Education  Miami University (15 courses till completion)
Currently attending classes for a duel bachelor’s degree in Computer Science and
Software Engineering. Technical GPA 3.71/4.0 Overall GPA 3.33/4.0
 Miami University (Graduated May, 2014)
Associates of Applied Science in Computer Information Technologies with a focus
in both Network Engineering and Computer Programming & Problem Solving. GPA
3.83
Relevant
Knowledge
&
Experience
 Systems Network Architecture: LAN, WAN, WLAN
 Network Troubleshooting: using OSI and TCP/IP models
 Network Security Best Practices
 Server Services: DNS, Apache Tomcat, IIS, AD, SMTP, FTP, TFTP, SFTP, SSH,
SSL, VPN, SQL, PHP, Printer, Telnet.
 Network Protocols: Telnet, SSH, TCP, SSL, UDP, IP, IGMP, ICMP, DHCP,
SNMP, SMTP, POP3, IMAP, FTP, SFTP, HTTP, HTTPS, DNS, ARP, WINS,
NBNS, RADIUS, CSMA/CA, and CSMA/CD
 Network Routing Protocols: EIGRP, OSPF, RIPv1, RIPv2, BGP
 Command-Line Interface: Linux, Apple OS, Windows, Power Shell
 Cisco Routers: 2501’s, 2514’s, 2620’s, and 2651-4B’s
 HP Switches: 5412’s, 2810’s, 2520’s, 2530’s, 2610’s, and 2620’s
 Hardware Troubleshooting: Pc, Laptop, Tablet, Cellular and VoIP Phones, Router,
Switches, and Modems
 Operating Systems: Windows XP, 7, 8.1, 10, Server 2008, 2008R2, 2011, 2012,
2012R, and Linux
 Computer Software Troubleshooting: IE, FF, Chrome, MS Office suite,
SharePoint, JD Edwards, AS400, MS Exchange, Active Directory, PKI Certification,
VPN, Proxy Servers, Anti-Virus, Virtual Machines, Remote Desktop, Citrix
 Computer Maintenance & Best Practices
 Programming Languages:
Java, C++, VB, VBA, ASP.Net, SQL, HTML, CSS, JavaScript, PHP, Bash, Perl
Non-
Technical
Skills
 Excellent interpersonal, communication, documentation and presentation skills
 Enthusiastic, pragmatic, dependable, and self-managing
 Ability to work independently and make decisions where necessary
 Great reasoning and problem solving skills
 Can break large problems into smaller problems to perceive and visualize problems
and improvements
 Excellent Ability to pay attention to detail

2. Related
Work
Experience
Kroger’s:Network SegmentationAnalyst (From July 2015 till Present)
 Working with engineering teams to fix bugs in bash scripting, or process changes,and
communicating with stakeholders (technology managers, division managers, other technical
team management, and project management personnel)
 Analyze and document LAN topologies, technologies, and network device statuses to form
recommendations for improvements prior to segmenting the LAN
 Implement new CIDR IP addressing, New SDN security features like configuring routers with
VLANs,setting up virtual firewalls, and configuring VMware virtual machines running SDN
supportive software on newly installed appliances using Linux terminals
 Troubleshooting layer 2 and 3 switches: hp5412’s, hp2810’s, hp2530’s, hp2520’s, hp2610’s
 Remote troubleshooting general device network connectivity, point to point connectivity for
remote locations, and network services like: Radius, DNS, SDN management software,etc.
 Managing all teams and tasks associated with validation of segmentation for each site including
on-sight desktop support teams of up to 12 personnel, and remote helpdesk support teams.
Atos:Level 1.5 Helpdesk Support Agent (From April 2012 till Jul 2015)
 Analyze, triage, and rout and troubleshoot IT incidents
 Initiate cases into multiple ticketing systems
 Manage cases through multiple ticketing systems
 Provide Level 1/Level 2 helpdesk support for multiple clients
 Adhere to work level driven processes
 Accurately manage and record work effort in accordance with company standards
Florida NationalGuard: Satellite Control Operator(From June 2004 till June 2005)
 Assembly, maintenance, and troubleshooting of ground based satellite communications
equipment
 Setting up and maintaining WLAN and LAN
 Responsible for communication equipment and associated devices
United States Active Duty Army: Cavalry Scout(From Jan 2001 till Jan 2004)
 Reading maps for use in calculating navigational routes, distances, and azimuths
 Reporting status information on terrain, weather,and enemy
 Collecting data to classify transportability of routes, tunnels, and bridges
 Trouble shoot radio communication devices
 Responsible for routine maintenance and readiness preparation over vehicles and equipment
 Perform leadership responsibilities in a highly disciplined and teamwork oriented environment
Honors &
Awards
Dean’s List: (7 semesters) Ryan K. Green Memorial Scholarship
Consistent Top Performer: (10 quarters) Miriam Knoll Scholarship
ASR (Army Service Ribbon) Thatcher Comp & Info Tech Scholarship
GCM (Good Conduct Medal) MUM Faculty and Staff Scholarship
AAM (Army Achievement Medal) National Defense Service Medal
Global War on Terrorism Medal