1. CURRICULUM VITAE OF
NGUYEN DINH PHAP
PERSONAL DETAILS
Date of Birth: 23 September 1987
Address: 77/28/22A Chien Luoc, Binh Hung Hoa A Wards,
Binh Tan District, Ho Chi Minh City
Mobile: 093.79.79.718
Email: dinhphap18@gmail.com
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I’m 29 years old. I’ve worked as a trainer for 5 years. I’m a hard worker and want to
experience new challenges in my carrer. My motto is “no pain, no gain”.
I love technology, football and photography .
I know your company is looking for a trainer position. I think that my working experience
and education will be useful to your company and look forward to meeting with you to
discuss how I can contribute to your company’s success.
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EDUCATION
2006 – 2010 Bachelor Degree - Major: Information System (IT)
University of Foreign Language and Information Technology HCMC
(HUFLIT)
2010 – 2016 Training Courses:
 Leader Mindset – TOPION
 Sales Skill
 Customer Service
 Train The Trainer
 Time Management Skill
 Communication Skills
 Marketing Online
 APST – Apple Viet Nam
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EXPERIENCE
2014 - Now Products Team - Department of Training Vien Thong A
Type Product: Mobile Phone & Mobile Devices
Position: Team Leader

2. Report to: Training Manager
Mainly responsibility is managing team product according to the job
description
- Make and arrange monthly training plan
- Analyze and post training evaluations
- Cooperate with other Mobile Brands to organize training courses
- Manage updating new teaching materials (monthly/quarter)
- Open training courses according to company demand
- Supervise staff and support sales team
- Organize Workshop topic/game show (1 time/quarter)
- Training new/old staff (40-50 Staff/month/Apple product)
- Update new hi-tech information for training
2012 – 2014 Products Team - Department of Training Vien Thong A
Type Product: Mobile Phone & Mobile Devices
Position: Staff
Report to: Team Leader
Mainly responsibility is training staff
- Provide and training knowledge of products/accessories for new
staff (every province in Viet Nam, for an average 100 – 120 staff/month)
ext: Apple, Microsoft Device, Samsung …
- Compile training material – ext: new model smartphone/ test
questions …
- Training topics: Operating System iOS/Apple iPhone/iPad
- Support staffs at Stores
- Build and developing training website content: Elearning
- Recording clip about mobile phone
Ext: https://youtu.be/EcpHU08sj00
https://youtu.be/Xk2553IZuxY
2008 – 2012 Ebar Expert (like Genius bar), Viễn Thông A Company
Business Type: Mobile Phone Luxury
Position: Staff
Report to: Ebar Manager
Mainly responsibility is taking care customers
- Support customers in buying a new smartphone
- Support setting games/applications on new smartphone
- Give instructions on how to use a new smartphone
- Report daily sales documents
- Arrange working schedule
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SKILL
Training: products (special: Apple Products), sales skill, costumer
services

3. Compile training material
Language: English – basic
Computer skill: Good
Good communication, public presentation
Knowledge in market in hi-tech devices, handheld, retail sector
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HOBBY
Football: (fan MU)
Photography
Travelling
Coffee with friend
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REFERENCES
Mr. Huỳnh Minh Tuấn (Calvin Tuấn): 0906.367.345