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SUPINFO	
  Academic	
  Management	
  
                                        	
  
                                        	
  
                                        	
  
                                        	
  
                                        	
  
                                        	
  
                                                                                    Academic	
  Project	
  
                                        	
                                                      M1	
  -­‐	
  Development	
  
                                        	
  
                                        	
  
                                        	
  
                                        	
            Project	
  presentation	
  
                                        	
  
                                                                                                                                            	
  
                                        	
                                                                            2011-­‐2012	
  
                                        	
            	
  

                                        	
  
                                        	
  
                                        	
  
                                        	
  
                                        	
  
                                        	
  
                                        	
  
                                        	
  
                                        	
  
                                        	
  
                                        	
  
                                        	
  
                                        	
  
                                        	
  
                                        	
  
                                        	
     	
                                                                           Version	
  1.0	
  
                                                                                                         Last	
  update:	
  10/11/2011	
  
                                                                                                                    Use:	
  Community	
  
                                                                                                                       Author:	
  SAM	
  
                                                                                                                                          	
  
                                                                                                                                          	
  
                                                                                         	
  
                                                                                                                M1	
  -­‐	
  Development	
  
                                                                                                                                                                                 2011-­‐2012	
  
                                                                                                                                                                                            	
  

  Table	
  of	
  contents	
  
  	
  
  1.	
   PROJECT	
  OVERVIEW	
  ................................................................................................................................................	
  3	
  
         1.1	
   INTRODUCTION	
  ...............................................................................................................................................................	
  3	
  
  2.	
   FUNCTIONAL	
  EXPRESSION	
  .......................................................................................................................................	
  3	
  
         2.1.	
  DINING	
  ROOM	
  MANAGEMENT	
  ...............................................................................................................................................	
  3	
  
         2.2.	
  MENU	
  AND	
  ORDERS	
  ............................................................................................................................................................	
  3	
  
           2.2.1	
  Orders	
  placement	
  ....................................................................................................................................................	
  3	
  
         2.3.	
  PAYMENT	
  .........................................................................................................................................................................	
  4	
  
         2.4.	
  MENU	
  MANAGEMENT	
  .........................................................................................................................................................	
  4	
  
         2.5.	
  MONITORING	
  ....................................................................................................................................................................	
  4	
  
  3.	
  DELIVERABLES	
  .............................................................................................................................................................	
  4	
  
  	
  
	
  




               	
  

                                                                                                                                                                                             Page	
  2	
  /	
  4	
  
                                                                                                                M1	
  -­‐	
  Development	
  
                                                                                                                                                                              2011-­‐2012	
  
                                                                                                                                                                                         	
  


         1. Project	
  Overview	
  
         1.1                        Introduction	
  	
  
  YouFood	
  inc	
  is	
  a	
  fast	
  growing	
  innovative	
  restaurant	
  chain	
  that	
  offers	
  its	
  customers	
  the	
  possibility	
  to	
  discover	
  various	
  food	
  
  from	
  around	
  the	
  world.	
  Its	
  philosophy	
  is	
  to	
  pick	
  a	
  country	
  every	
  week	
  and	
  set	
  a	
  menu	
  based	
  on	
  its	
  specialties.	
  As	
  an	
  
  example,	
  an	
  Indian	
  week	
  would	
  feature	
  special	
  dishes	
  assorted	
  with	
  starters	
  and	
  deserts.	
  
  	
  
  Since	
  the	
  beginning	
  of	
  the	
  company	
  several	
  years	
  ago,	
  business	
  processes	
  haven’t	
  evolved	
  from	
  the	
  original	
  brick	
  and	
  
  mortar:	
  Waiters	
  takes	
  orders	
  from	
  customers	
  directly	
  on	
  paper	
  sheets	
  and	
  these	
  paper	
  sheets	
  are	
  used	
  by	
  the	
  chef	
  and	
  
  his	
  team	
  to	
  prepare	
  and	
  track	
  orders.	
  
  	
  
  Also,	
  every	
  week,	
  a	
  new	
  menu	
  and	
  new	
  order	
  sheets	
  have	
  to	
  be	
  printed	
  which	
  is	
  a	
  very	
  important	
  loss	
  of	
  time	
  and	
  money	
  
  for	
  the	
  company.	
  
  	
  
  The	
  company	
  management	
  has	
  come	
  to	
  the	
  conclusion	
  that	
  these	
  methods	
  can’t	
  be	
  scaled	
  and	
  always	
  led	
  to	
  mistakes	
  
  and	
  customer	
  dissatisfaction.	
  	
  
  	
  
  The	
  management	
  wants	
  to	
  setup	
  new	
  business	
  processes	
  based	
  on	
  mobile	
  devices	
  and	
  display	
  screens	
  backed	
  on	
  a	
  fast	
  
  and	
  reliable	
  IT	
  infrastructure.	
  
  	
  
  They	
  contacted	
  several	
  Tablets	
  and	
  mobile	
  manufacturers	
  that	
  found	
  the	
  concept	
  very	
  interesting	
  as	
  a	
  proof	
  of	
  concept	
  
  for	
  their	
  products	
  and	
  decided	
  to	
  help	
  YouFood	
  inc	
  to	
  set	
  this	
  ambitious	
  project,	
  providing	
  devices.	
  
  	
  
  Your	
  team	
  has	
  been	
  contacted	
  to	
  design	
  and	
  implement	
  the	
  software	
  part	
  of	
  this	
  architecture.	
  
  	
  
  YouFood	
  wants	
  this	
  new	
  solution	
  to	
  modify	
  deeply	
  the	
  whole	
  ordering	
  process.	
  This	
  project	
  is	
  about	
  day-­‐to-­‐day	
  
  operations	
  automation,	
  not	
  stock	
  management.	
  	
  
  	
  
  	
  



         2. Functional	
  expression	
  
            	
  

  2.1.	
  Dining	
  room	
  management	
  
  A	
  dining	
  room	
  is	
  divided	
  into	
  zones,	
  each	
  zones	
  containing	
  seats	
  and	
  tables	
  which	
  are	
  placed	
  under	
  the	
  responsibility	
  of	
  a	
  
  waiter.	
  
  	
  

  2.2.	
  Menu	
  and	
  orders	
  
  Customers	
  should	
  be	
  able	
  to	
  order	
  at	
  the	
  restaurant	
  using	
  provided	
  (one	
  per	
  table)	
  tablets	
  devices.	
  	
  
  	
  
  They	
  should	
  be	
  able	
  to	
  choose	
  food	
  from	
  the	
  menu,	
  and	
  to	
  place	
  their	
  order	
  if	
  they	
  want	
  to	
  or	
  can	
  be	
  assisted	
  by	
  a	
  waiter.	
  
  If	
  they	
  place	
  their	
  order	
  by	
  themselves	
  the	
  waiter	
  must	
  be	
  advised	
  that	
  an	
  order	
  has	
  been	
  placed.	
  
  	
  

  2.2.1	
  Orders	
  placement	
  
	
  




  	
  
  When	
  an	
  order	
  has	
  been	
  placed,	
  it	
  is	
  displayed	
  on	
  the	
  monitor	
  of	
  the	
  kitchen.	
  One	
  of	
  the	
  cooks	
  takes	
  the	
  order	
  and	
  
  indicates	
  when	
  a	
  dish	
  is	
  ready.	
  	
  
  	
  


            	
  

                                                                                                                                                                                          Page	
  3	
  /	
  4	
  
                                                                                                                 M1	
  -­‐	
  Development	
  
                                                                                                                                                                   2011-­‐2012	
  
                                                                                                                                                                              	
  
  When	
  a	
  dish	
  is	
  ready,	
  the	
  waiter	
  must	
  be	
  advised	
  that	
  the	
  order	
  is	
  ready	
  to	
  be	
  collected.	
  	
  
  	
  
  	
  

  2.3.	
  Payment	
  
  	
  
  The	
  solution	
  should	
  also	
  be	
  bound	
  to	
  YouFood	
  inc	
  automatic	
  billing	
  service	
  to	
  allow	
  customers	
  to	
  pay	
  from	
  the	
  interactive	
  
  application	
  using	
  their	
  credit	
  card.	
  	
  	
  
  	
  

  2.4.	
  Menu	
  management	
  
  	
  
  Your	
  solution	
  should	
  also	
  have	
  menu	
  management	
  (Creation/Update/Delete)	
  features	
  to	
  help	
  YouFood	
  inc	
  rotate	
  their	
  
  menus	
  at	
  will.	
  
  	
  
  YouFood	
  inc	
  has	
  slowly	
  become	
  is	
  a	
  large	
  scale	
  company.	
  All	
  restaurants	
  should	
  get	
  the	
  same	
  version	
  of	
  the	
  current	
  
  menu.	
  As	
  YouFood	
  inc	
  as	
  no	
  IT	
  background	
  and	
  don’t	
  want	
  to	
  hire	
  and	
  maintain	
  a	
  full	
  IT	
  department,	
  they	
  have	
  made	
  it	
  
  very	
  clear	
  that	
  all	
  the	
  data	
  management	
  should	
  be	
  done	
  externally	
  while	
  being	
  available	
  everywhere	
  with	
  cloud-­‐enabled	
  
  data	
  storage.	
  
  	
  
  Your	
  solution	
  must	
  provide	
  a	
  menu	
  management	
  system	
  that	
  let	
  YouFood	
  inc	
  employees	
  save,	
  reuse	
  and/or	
  edit	
  existing	
  
  menus.	
  
  	
  

  2.5.	
  Monitoring	
  
  YouFood	
  Inc	
  want	
  to	
  be	
  able	
  to	
  extract	
  and	
  process	
  information	
  from	
  the	
  orders	
  database:	
  They	
  want	
  to	
  be	
  able	
  to	
  track	
  
  product	
  orders	
  by	
  restaurant	
  and	
  by	
  product	
  type	
  to	
  adjust	
  their	
  marketing.	
  



  3.	
  Deliverables	
  	
  
  	
  
  You	
  need	
  to	
  design	
  a	
  solution	
  that	
  addresses	
  YouFound	
  inc	
  needs,	
  regardless	
  of	
  the	
  choosen	
  technology.	
  You’re	
  totally	
  
  free	
  to	
  choose	
  proprietary	
  or	
  free	
  solutions,	
  to	
  use	
  existing	
  bricks	
  or	
  develop	
  everything	
  from	
  the	
  ground.	
  	
  
  	
  
  However,	
  keep	
  in	
  mind	
  that	
  the	
  cost/features	
  ratio	
  of	
  your	
  solution	
  will	
  be	
  a	
  major	
  concern	
  for	
  your	
  customer.	
  	
  
  	
  
  You	
  will	
  present	
  your	
  solution	
  as	
  a	
  working	
  demo	
  during	
  a	
  sale	
  meeting.	
  
            	
  
            	
  
	
  




            	
  

                                                                                                                                                                              Page	
  4	
  /	
  4	
  

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M1 development

  • 1. SUPINFO  Academic  Management               Academic  Project     M1  -­‐  Development           Project  presentation         2011-­‐2012                                         Version  1.0   Last  update:  10/11/2011   Use:  Community   Author:  SAM        
  • 2.   M1  -­‐  Development   2011-­‐2012     Table  of  contents     1.   PROJECT  OVERVIEW  ................................................................................................................................................  3   1.1   INTRODUCTION  ...............................................................................................................................................................  3   2.   FUNCTIONAL  EXPRESSION  .......................................................................................................................................  3   2.1.  DINING  ROOM  MANAGEMENT  ...............................................................................................................................................  3   2.2.  MENU  AND  ORDERS  ............................................................................................................................................................  3   2.2.1  Orders  placement  ....................................................................................................................................................  3   2.3.  PAYMENT  .........................................................................................................................................................................  4   2.4.  MENU  MANAGEMENT  .........................................................................................................................................................  4   2.5.  MONITORING  ....................................................................................................................................................................  4   3.  DELIVERABLES  .............................................................................................................................................................  4         Page  2  /  4  
  • 3.   M1  -­‐  Development   2011-­‐2012     1. Project  Overview   1.1 Introduction     YouFood  inc  is  a  fast  growing  innovative  restaurant  chain  that  offers  its  customers  the  possibility  to  discover  various  food   from  around  the  world.  Its  philosophy  is  to  pick  a  country  every  week  and  set  a  menu  based  on  its  specialties.  As  an   example,  an  Indian  week  would  feature  special  dishes  assorted  with  starters  and  deserts.     Since  the  beginning  of  the  company  several  years  ago,  business  processes  haven’t  evolved  from  the  original  brick  and   mortar:  Waiters  takes  orders  from  customers  directly  on  paper  sheets  and  these  paper  sheets  are  used  by  the  chef  and   his  team  to  prepare  and  track  orders.     Also,  every  week,  a  new  menu  and  new  order  sheets  have  to  be  printed  which  is  a  very  important  loss  of  time  and  money   for  the  company.     The  company  management  has  come  to  the  conclusion  that  these  methods  can’t  be  scaled  and  always  led  to  mistakes   and  customer  dissatisfaction.       The  management  wants  to  setup  new  business  processes  based  on  mobile  devices  and  display  screens  backed  on  a  fast   and  reliable  IT  infrastructure.     They  contacted  several  Tablets  and  mobile  manufacturers  that  found  the  concept  very  interesting  as  a  proof  of  concept   for  their  products  and  decided  to  help  YouFood  inc  to  set  this  ambitious  project,  providing  devices.     Your  team  has  been  contacted  to  design  and  implement  the  software  part  of  this  architecture.     YouFood  wants  this  new  solution  to  modify  deeply  the  whole  ordering  process.  This  project  is  about  day-­‐to-­‐day   operations  automation,  not  stock  management.         2. Functional  expression     2.1.  Dining  room  management   A  dining  room  is  divided  into  zones,  each  zones  containing  seats  and  tables  which  are  placed  under  the  responsibility  of  a   waiter.     2.2.  Menu  and  orders   Customers  should  be  able  to  order  at  the  restaurant  using  provided  (one  per  table)  tablets  devices.       They  should  be  able  to  choose  food  from  the  menu,  and  to  place  their  order  if  they  want  to  or  can  be  assisted  by  a  waiter.   If  they  place  their  order  by  themselves  the  waiter  must  be  advised  that  an  order  has  been  placed.     2.2.1  Orders  placement       When  an  order  has  been  placed,  it  is  displayed  on  the  monitor  of  the  kitchen.  One  of  the  cooks  takes  the  order  and   indicates  when  a  dish  is  ready.         Page  3  /  4  
  • 4.   M1  -­‐  Development   2011-­‐2012     When  a  dish  is  ready,  the  waiter  must  be  advised  that  the  order  is  ready  to  be  collected.         2.3.  Payment     The  solution  should  also  be  bound  to  YouFood  inc  automatic  billing  service  to  allow  customers  to  pay  from  the  interactive   application  using  their  credit  card.         2.4.  Menu  management     Your  solution  should  also  have  menu  management  (Creation/Update/Delete)  features  to  help  YouFood  inc  rotate  their   menus  at  will.     YouFood  inc  has  slowly  become  is  a  large  scale  company.  All  restaurants  should  get  the  same  version  of  the  current   menu.  As  YouFood  inc  as  no  IT  background  and  don’t  want  to  hire  and  maintain  a  full  IT  department,  they  have  made  it   very  clear  that  all  the  data  management  should  be  done  externally  while  being  available  everywhere  with  cloud-­‐enabled   data  storage.     Your  solution  must  provide  a  menu  management  system  that  let  YouFood  inc  employees  save,  reuse  and/or  edit  existing   menus.     2.5.  Monitoring   YouFood  Inc  want  to  be  able  to  extract  and  process  information  from  the  orders  database:  They  want  to  be  able  to  track   product  orders  by  restaurant  and  by  product  type  to  adjust  their  marketing.   3.  Deliverables       You  need  to  design  a  solution  that  addresses  YouFound  inc  needs,  regardless  of  the  choosen  technology.  You’re  totally   free  to  choose  proprietary  or  free  solutions,  to  use  existing  bricks  or  develop  everything  from  the  ground.       However,  keep  in  mind  that  the  cost/features  ratio  of  your  solution  will  be  a  major  concern  for  your  customer.       You  will  present  your  solution  as  a  working  demo  during  a  sale  meeting.           Page  4  /  4