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Live the Brand
Reaching employees with engaging
training right in their pockets
This case was done by More Mobile Relation - the previous employer of Oscar Corsvall and
Anders Börde (founders of MOBB and MOBLRN) Anders Börde was Project Manager for this
project
How to engage Telenor employees to
be good brand ambassadors?
Anders Börde, Mobilized Business AB
Live the
Johanna Andrén, CMO Telenor Sweden
" To reach all our employees with key message in
our new brand platform mobile proved itself being
the most efficient channel. We got high voluntary
participation, a great engagement and majority of
employees came through the most important
learning points set for the program"
Purpose of training program
Increase competence on Telenor Brand
Platform
2500 Telenor Employees on appr 8 different locations
Target Group
Take “fluffy” branding language to
concrete situations for employees to
recognize
Fuel new energy into branding work -
using new, innovative and engaging
methods
Example: Day 6 - SMS Only
4. Answer
5. Feedback
1. Situation
2. Question
3. Alternatives
Day 7 - SMS mob-site video
1. Intro sms +
link to mob-
site
2. Mob-site
with intro to
video + video
Day 7 - SMS mob-site video
65% of company participated
81% of these joined whole program
Very Good
Good
Not so good
Bad
0% 25% 50% 75% 100%
More than 90% happy with program
47
45
7
1
Much better
knowledge
Better knowledge
Some better
knowledge
None improved
knowledge
0% 25% 50% 75% 100%
95% think program gave increased insight in Brand platform
14
46
35
5
Mobile very useful
for training
Mobile useful for
training
Mobile not so
useful for training
Mobile not useful
for training
0% 25% 50% 75% 100%
94% think mobile is useful or very useful tool for training
64
30
1
Some comments from the
participants
“Jag tycker vi borde ha fler såna utbildningar inför
säljpitcher, nyheter, produkter etc. Billig
informationskanal för 1.700 potentiella "säljare" som 

vi anställda ju faktiskt är“
“Tycker ni gjorde detta väldigt bra. Fina priser plus att
vi får friska upp minnet lite. Fler tävlingar/utbildningar
på detta sättet hade uppskattats“
“Trevligt för alla högt uppsatta som vann ipad och
statistrollen....“
Anders Börde, Mobilized Business AB

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MOBLRN - Telenor mLearning case

  • 1. Live the Brand Reaching employees with engaging training right in their pockets This case was done by More Mobile Relation - the previous employer of Oscar Corsvall and Anders Börde (founders of MOBB and MOBLRN) Anders Börde was Project Manager for this project
  • 2. How to engage Telenor employees to be good brand ambassadors? Anders Börde, Mobilized Business AB
  • 4. Johanna Andrén, CMO Telenor Sweden " To reach all our employees with key message in our new brand platform mobile proved itself being the most efficient channel. We got high voluntary participation, a great engagement and majority of employees came through the most important learning points set for the program"
  • 5. Purpose of training program Increase competence on Telenor Brand Platform 2500 Telenor Employees on appr 8 different locations Target Group Take “fluffy” branding language to concrete situations for employees to recognize Fuel new energy into branding work - using new, innovative and engaging methods
  • 6. Example: Day 6 - SMS Only 4. Answer 5. Feedback 1. Situation 2. Question 3. Alternatives
  • 7. Day 7 - SMS mob-site video 1. Intro sms + link to mob- site 2. Mob-site with intro to video + video
  • 8. Day 7 - SMS mob-site video
  • 9. 65% of company participated 81% of these joined whole program
  • 10. Very Good Good Not so good Bad 0% 25% 50% 75% 100% More than 90% happy with program 47 45 7 1
  • 11. Much better knowledge Better knowledge Some better knowledge None improved knowledge 0% 25% 50% 75% 100% 95% think program gave increased insight in Brand platform 14 46 35 5
  • 12. Mobile very useful for training Mobile useful for training Mobile not so useful for training Mobile not useful for training 0% 25% 50% 75% 100% 94% think mobile is useful or very useful tool for training 64 30 1
  • 13. Some comments from the participants
  • 14. “Jag tycker vi borde ha fler såna utbildningar inför säljpitcher, nyheter, produkter etc. Billig informationskanal för 1.700 potentiella "säljare" som 
 vi anställda ju faktiskt är“ “Tycker ni gjorde detta väldigt bra. Fina priser plus att vi får friska upp minnet lite. Fler tävlingar/utbildningar på detta sättet hade uppskattats“ “Trevligt för alla högt uppsatta som vann ipad och statistrollen....“ Anders Börde, Mobilized Business AB