1. Oscar L. Carrillo
Summary
Manager assigned team members, junior level staff, and/or temporary staff in the execution of daily
responsibilities.
Maintain quality standards through the monitoring and verification of activities.
Ensure adherence to appropriate quality control systems and procedures, maintain SOPs to ensure all
procedures are documented, and required amendments to procedures are highlighted and progressed
immediately, and oversee the timely completion of Quality Incidents.
Assist Director in preparation of external audits.
Assist in capacity planning and budget planning.
Directly responsible for utilization and productivity of staff.
Responsible for hiring, training oversight and performance management of department employees.
Assists /Participates with other departments in work process improvement.
Oversees over 50 employees including Supervisor and Coordinators
Manages the Ambient and Frozen Specimen Receipt department as well the Data entry department.
Oversee the quality standard of the sample management teams (Inventory and shipping departments).
Formal Educational History
Last Date
Attended
Institution Name,
Country
Education
Level/Degree
Area of Study Completion
Status
07/1989 Coahuila State
University, Mexico
BS Architecture Completed
Employment History
Date of Employment: 10/2009 - Present
Job Title: Manager Central Laboratory Operations
Business Title: Quintiles Laboratories Ltd/Q2 Solutions a Quintiles/Quest Join Ventura
Key Responsibilities: Manages assigned team members, junior level staff, and/or temporary staff in
the execution of daily responsibilities.
Manages over 50 employees includes Coordinators and Supervisors.
Oversees the ambient and frozen specimen processing receipt and data
entry departments.
Oversee the quality standards of the sample management teams such a
Specimen Management and Inventory teams.
Assists with completing multiple tasks related to the support of on-going
protocols at the request of the department manager or other personal.
Works with the Director to maintain quality standards through the monitoring
and verification of activities.
Ensures daily operations are performed in compliance with all applicable

2. regulations.
Ensure adherence to appropriate quality control systems and procedures.
Maintain SOPs to ensure all procedures are documented, and required
amendments to procedures are highlighted and progressed immediately.
Oversee the timely completion of IIRs and FERs.
Assist manager in preparation of external audits.
Assist Director in capacity planning and budget planning.
Escalates unresolved issues/problems to the Manager in a timely manner.
Directly responsible for utilization and productivity of staff.
Participating in conjunction with the Human Resources department in the
selection of new employees for the department.
Approve peer review SOP’S ( Standard Operations Procedures)
Perform protocol-specific kit validation/verification testing and documentation.
Maintain metrics for the department, including required reporting and
feedback to the appropriate personnel.
Represent department at protocol-specific planning meetings.
Communicate and advise department line management of all issues which
will have a direct impact on the department.
Provide cover to assist department in meeting daily requirements.
Communicate protocol-related issues of study conduct to Project Services,
Laboratory or other affected departments.
As required, co-ordinate and communicate with colleagues on matters related
to project and sponsor-specific issues.
As required, provide training and technical expertise to internal and external
staff
Date of Employment: 10/2001 - 10/2009
Job Title: Laboratory Operations Supervisor
Business Title: Quintiles Laboratories Ltd
Key Responsibilities: Manages assigned team members, junior level staff, and/or temporary staff in
the execution of daily responsibilities.
Assists with completing multiple tasks related to the support of on-going
protocols at the request of the department manager or other personal.
Works with the manager to maintain quality standards through the monitoring
and verification of activities.
Ensures daily operations are performed in compliance with all applicable
regulations.
Ensure adherence to appropriate quality control systems and procedures.
Maintain SOPs to ensure all procedures are documented, and required
amendments to procedures are highlighted and progressed immediately.
Oversee the timely completion of IIRs and FERs.
Escalates unresolved issues/problems to the Manager in a timely manner.
Directly responsible for utilization and productivity of staff.
Participating in conjunction with the Human Resources department in the
selection of new employees for the department
Approve peer review SOP’S ( Standard Operations Procedures)
Date of Employment: 11/1998 - 10/2001
Job Title: Investigator Services Team Leader
Business Title: Quintiles Laboratories Ltd

3. Key Responsibilities: Oversee the Investigator Services department and ensures proper procedure
are followed in the absence of the Supervisor.
Assist in other tasks related to the support of on-going protocols at the
request of the department Manager, Department Supervisor or other lab
personal.
Reviews Protocols and data Service Agreements (DSA), a document which
specifies the services Quintiles Lab will provide to the clinical site.
Serves as primary contact for clinical investigator sites, answering and
resolving issues for study coordinators concerning any aspect of Quintiles
Laboratories services- all in timely, professional manner.
Monitors and inputs all incoming responses to resolution of requisition
needing data clarification such as, patient demographic information tube type
test relationship or test ordering.
Monitors call log, statistics, hold time and abandoned calls.
Assisting the supervisor with internal and external audits.
Data Entry
Date of Employment: 03/1998 - 11/1998
Name of Employer: Client Services Representative/ Laboratory Support Specialist/Specimen
Processor
Job Title: Antech Diagnostics Laboratories
Key Responsibilities: Breaking down all specimen that arrive from all different laboratories.
Inbound/Outbound telephone service and client liaison with medical
professional.
Research & resolutions of problems.
Data Entry file edits and corrections.
Laboratory Support Specialist for the department of Hematology and
Chemistry. Entering lab results and making sure all lab reports are shipped
out on time. Assisting The Laboratory with all pending tests.
Date of Employment: 01/1994 - 04/1998
Name of Employer: Quest Diagnostics Laboratories
Job Title: Client Services Representative/Laboratory Support Specialist.
Key Responsibilities: Inbound/Outbound telephone service and client liaison with medical
professional.
Expedite client test results for over 15,000 laboratories/hospitals and clinics.
Research & resolutions of problems.
Data Entry
Team Leader Specimen Processing. Kit opening Accessioning Department.
Team Leader for Specimen processing (Accessioning, Kit Opening)
laboratory distribution departments.
Lab Aid for the department of hematology and Chemistry, entering lab results,
working in the test pending list.
Language(s)
Language Speaking Reading Writing
Spanish-Castilian Fluent Fluent Fluent

4. English Fluent Fluent Fluent
Catalan-Valencian Basic Basic Basic
Current Memberships in Professional Organizations
• Henry/Clayton Foster Parent Association