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OpenGovIntelligence	
  
Fostering	
  Innovation	
  and	
  Creativity	
  in	
  Europe	
  through	
  Public	
  
Administration	
  Modernization	
  towards	
  Supplying	
  and	
  Exploiting	
  
Linked	
  Open	
  Statistical	
  Data	
  
	
  
OpenGovIntelligence:	
  Policy	
  Brief	
  
	
  
Editor(s):	
   Ricardo	
  Matheus	
  and	
  Marijn	
  Janssen	
  
Responsible	
  Organisation:	
   Delft	
  University	
  of	
  Technology	
  (TUDelft)	
  
Version-­‐Status:	
   V1.0	
  
Submission	
  date:	
   31/01/2017	
  
Dissemination	
  level:	
   Public	
  
	
  
	
  
  D5.9	
  OpenGovIntelligence:	
  Policy	
  Brief	
  
	
  
	
  
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  of	
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Deliverable	
  factsheet	
  
Project	
  Number:	
   693849	
  
Project	
  Acronym:	
   OpenGovintelligence	
  
Project	
  Title:	
  
Fostering	
  Innovation	
  and	
  Creativity	
  in	
  Europe	
  through	
  Public	
  
Administration	
   Modernization	
   towards	
   Supplying	
   and	
  
Exploiting	
  Linked	
  Open	
  Statistical	
  Data	
  
	
  
Title	
  of	
  Deliverable:	
   Evaluation	
  results	
  -­‐	
  First	
  round	
  
Work	
  package:	
   WP5	
  Dissemination	
  and	
  Exploitation	
  
Due	
  date	
  according	
  to	
  contract:	
   31/01/2017	
  
	
  
Editor(s):	
   Ricardo	
  Matheus	
  and	
  Marijn	
  Janssen	
  
Contributor(s):	
   All	
  partners	
  
Reviewer(s):	
   Evangelos	
  Kalampokis	
  
Approved	
  by:	
   All	
  Partners	
  
	
  
Abstract:	
   This	
   document	
   include	
   the	
   Policy	
   Brief	
   of	
   the	
  
OpenGovernmentIntelligence	
   project.	
   The	
   main	
   objects,	
  
activities,	
  benefits	
  and	
  implications	
  are	
  included.	
  	
  
Keyword	
  List:	
   Policy	
  Brief,	
  Co-­‐Creation,	
  OGI	
  ICT	
  toolkit,	
  LOSD.	
  
  D5.9	
  OpenGovIntelligence:	
  Policy	
  Brief	
  
	
  
	
  
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Consortium	
  
	
   Role	
   Name	
   Short	
  Name	
   Country	
  
1.   	
  Coordinator	
   Centre	
  for	
  Research	
  &	
  Technology	
  -­‐	
  Hellas	
   CERTH	
   Greece	
  
2.   	
  R&D	
  partner	
   Delft	
  University	
  of	
  Technology	
   TUDelft	
   Netherlands	
  
3.   	
  R&D	
  partner	
   National	
  University	
  of	
  Ireland,	
  Galway	
   NUIG	
   Ireland	
  
4.   	
  R&D	
  partner	
   Tallinn	
  University	
  of	
  Technology	
   TUT	
   Estonia	
  
5.   	
  R&D	
  partner	
   ProXML	
  bvba	
   ProXML	
   Belgium	
  
6.   	
  R&D	
  partner	
   Swirrl	
  IT	
  Limited	
   SWIRRL	
   United	
  Kingdom	
  
7.   	
  Pilot	
  Partner	
   Trafford	
  council	
   TRAF	
   United	
  Kingdom	
  
8.   	
  Pilot	
  Partner	
   Flemish	
  Government	
   VLO	
   Belgium	
  
9.   	
  Pilot	
  Partner	
   Ministry	
  of	
  Interior	
  and	
  Administrative	
  Reconstruction	
   MAREG	
   Greece	
  
10.   	
  Pilot	
  Partner	
   Ministry	
  of	
  Economic	
  Affairs	
  and	
  Communication	
   MKM	
   Estonia	
  
11.   	
  Pilot	
  Partner	
   Marine	
  Institute	
   MI	
   Ireland	
  
12.   	
  Pilot	
  Partner	
   Public	
  Institution	
  Enterprise	
  Lithuania	
   EL	
   Lithuania	
  
	
  
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  Policy	
  Brief	
  
	
  
	
  
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Revision	
  History	
  
Version	
   Date	
   Revised	
  by	
   Reason	
  
0.1	
   01/01/17	
   Ricardo	
  Matheus	
   First	
  Draft	
  
0.2	
   20/01/17	
   Marijn	
  Janssen	
   Reviewed	
  version	
  
0.3	
   25/01/17	
   Evangelos	
  Kalampokis	
   Internal	
  Review	
  
1.0	
   31/01/17	
   Ricardo	
  Matheus	
   Final	
  Version	
  
	
   	
   	
   	
  
	
  
	
  
	
  
	
   Statement	
  of	
  originality:	
  	
  
This	
   deliverable	
   contains	
   original	
   unpublished	
   work	
   except	
   where	
   clearly	
   indicated	
   otherwise.	
  
Acknowledgement	
   of	
  previously	
   published	
  material	
  and	
  of	
  the	
   work	
  of	
  others	
  has	
  been	
  made	
  
through	
  appropriate	
  citation,	
  quotation	
  or	
  both.	
  
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  OpenGovIntelligence:	
  Policy	
  Brief	
  
	
  
	
  
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Table	
  of	
  Contents	
  
DELIVERABLE	
  FACTSHEET................................................................................................................	
  2	
  
CONSORTIUM	
  .................................................................................................................................	
  3	
  
REVISION	
  HISTORY	
  .........................................................................................................................	
  4	
  
TABLE	
  OF	
  CONTENTS	
  ......................................................................................................................	
  5	
  
LIST	
  OF	
  FIGURES	
  .............................................................................................................................	
  6	
  
LIST	
  OF	
  ABBREVIATIONS	
  ..............................................................	
  ERROR!	
  BOOKMARK	
  NOT	
  DEFINED.	
  
EXECUTIVE	
  SUMMARY	
  ....................................................................................................................	
  7	
  
1	
   POLICY	
  BRIEF	
  ..........................................................................................................................	
  8	
  
1.1	
   CO-­‐CREATION	
  FOR	
  INNOVATIVE	
  SERVICES	
  ........................................................................................................	
  8	
  
1.2	
   CO-­‐CREATION	
  IN	
  A	
  COMPLEX	
  STAKEHOLDERS	
  LANDSCAPE	
  ...................................................................................	
  8	
  
1.3	
   BENEFITS	
  AND	
  VALUE	
  ..................................................................................................................................	
  9	
  
1.4	
   NEW	
  INSIGHTS	
  FROM	
  A	
  DATA	
  CUBE	
  ..............................................................................................................	
  10	
  
1.5	
   CO-­‐CREATION	
  PLATFORM	
  FOR	
  INNOVATING	
  SERVICES	
  ......................................................................................	
  11	
  
1.6	
   CO-­‐CREATION	
  AND	
  DISRUPTIVE	
  INNOVATION	
  .................................................................................................	
  11	
  
1.7	
   SIX	
  PILOT	
  PROJECTS	
  DEMONSTRATING	
  THE	
  VALUE	
  ..........................................................................................	
  12	
  
1.8	
   POLICY	
  SUGGESTIONS	
  ...............................................................................................................................	
  15	
  
2	
   OPENGOVINTELLIGENCE	
  PROJECT	
  .........................................................................................	
  16	
  
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  List	
  of	
  Figures	
  
FIGURE	
  1	
  -­‐	
  COMPLEX	
  FIELD	
  OF	
  STAKEHOLDERS	
  ..........................................................................................	
  9	
  
FIGURE	
  2	
  -­‐	
  EXAMPLE	
  OF	
  AN	
  OPEN	
  CUBE	
  FOR	
  STATISTICAL	
  DATA	
  ...................................................................	
  10	
  
FIGURE	
  3	
  -­‐	
  STAKEHOLDERS	
  AND	
  DIMENSIONS	
  OF	
  EVALUATION	
  ....................................................................	
  11	
  
FIGURE	
  4	
  -­‐	
  THE	
  GREEK	
  PILOT	
  USING	
  OGI	
  ICT	
  TOOLKIT	
  ..............................................................................	
  12	
  
FIGURE	
  5	
  -­‐	
  THE	
  ENVIRONMENTAL	
  DASHBOARD	
  OF	
  THE	
  FLEMISH	
  GOVERNMENT	
  ..............................................	
  14	
  
FIGURE	
  6	
  -­‐	
  INTERCONNECTIONS	
  AND	
  INTERDEPENDENCIES	
  OF	
  OGI	
  WORKING	
  PACKAGES	
  AND	
  DELIVERABLES	
  .......	
  16	
  
	
   	
  
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Executive	
  Summary	
  
OpenGovIntelligence	
  (OGI)	
   goes	
   beyond	
   traditional	
   top	
  down	
   approaches	
   and	
  proposes	
   the	
  co-­‐
initiation,	
   design,	
   implementation	
   and	
   evaluation	
   of	
   innovative,	
   data-­‐driven	
   public	
   services.	
   This	
  
services	
  are	
  exclusively	
  address	
  specific	
  society’s	
  needs	
  improving	
  in	
   that	
   way	
   the	
   effectiveness	
  of	
  
public	
   sector’s	
  processes,	
  but	
  also	
   promoting	
  the	
  citizen-­‐centric	
   character	
   of	
  these	
  processes.	
   The	
  
co-­‐initiation	
  and	
  design	
   of	
  public	
   services	
   will	
   tap	
  into	
   the	
   exploitation	
   of	
  public	
  sector	
  statistical	
  
data	
   transformed	
   as	
   Linked	
   Open	
   Statistical	
   Data	
   (LOSD)	
   and	
   also	
   into	
   the	
  
adoption/expansion/development	
  of	
  ICT	
  tools	
  that	
  will	
  enable	
  the	
  effortless	
  creation	
  and	
  delivery	
  
of	
  qualitative,	
  data-­‐driven	
  public	
  services.	
  
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  Brief	
  
	
  
	
  
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1   Policy	
  Brief	
  
1.1   Co-­‐creation	
  for	
  innovative	
  services	
  
Governments	
   are	
   changing	
   the	
   way	
   they	
   interact	
   with	
   the	
  
public.	
   Instead	
   of	
   providing	
   services,	
   they	
   move	
   towards	
   co-­‐
creation	
  in	
  which	
  governments,	
  companies,	
  citizens	
  and	
  other	
  
parties	
   collaborate	
   in	
   all	
   aspect	
   of	
   service	
   development	
   and	
  
provisioning	
  to	
  create	
  user-­‐centric	
  services.	
  This	
  transforms	
  the	
  
landscape	
  of	
  public	
  administrations	
  in	
  which	
  they	
  traditionally	
  
perform	
  their	
  own	
  tasks	
  and	
  do	
  not	
  cooperate	
  with	
  others.	
  Co-­‐
creation	
   crosses	
   organizational	
   boundaries	
   and	
   innovations	
  
should	
   not	
   be	
   limited	
   by	
   organizational	
   structures	
   and	
  
institutional	
  constraints.	
  	
  
Linked	
  Open	
  Statistical	
  Data	
  (LOSD)	
  can	
  help	
  governments,	
  companies	
  and	
  citizens	
  to	
  provide	
  more	
  
insight	
  in	
  societal	
  developments	
  and	
  relationships.	
  For	
  example,	
  this	
  data	
  can	
  show	
  the	
  pollution	
  in	
  
an	
  area,	
  but	
  also	
  the	
  sources	
  of	
  the	
  pollutions	
  and	
  the	
  changes	
  that	
  have	
  happened	
  over	
  time.	
  In	
  this	
  
way	
  providing	
  deep	
  insight	
  that	
  can	
  be	
  used	
  by	
  policy-­‐makers,	
  but	
  also	
  provide	
  insight	
  for	
  the	
  public	
  
which	
  can	
  be	
  used	
  by	
  them	
  to	
  ask	
  questions	
  and	
  influence	
  policies.	
  Although	
  this	
  data	
  is	
  available	
  is	
  
often	
  distributed	
  over	
  siloed	
  data	
  sources	
  that	
  store	
  data	
  in	
  heterogeneous	
  formats.	
  Collecting	
  and	
  
linking	
  this	
  data	
  is	
  often	
  challenging	
  which	
  hinders	
  the	
  creation	
  of	
  new	
  insights.	
  Once	
  the	
  data	
  can	
  be	
  
combined	
  visualization	
  in	
  such	
  a	
  way	
  that	
  the	
  results	
  are	
  easy	
  to	
  understand	
  is	
  of	
  vital	
  importance.	
  
1.2   Co-­‐creation	
  in	
  a	
  complex	
  stakeholders	
  landscape	
  
In	
  data-­‐driven	
  public	
  service	
  co-­‐creation	
  many	
  diverse	
  stakeholders	
  are	
  involved	
  which	
  complicates	
  the	
  
efforts,	
  but	
  also	
  their	
  joint	
  efforts	
  can	
  result	
  in	
  better	
  services	
  and	
  innovative	
  insights.	
  	
  The	
  knowledge	
  
of	
   most	
   stakeholders	
   about	
   LOSD	
   technologies,	
   tools	
   and	
   applications	
   is	
   limited	
   and	
   despite	
   that	
  
innovative	
  services	
  are	
  developed.	
  A	
  co-­‐creation	
  framework	
  has	
  been	
  developed	
  which	
  supports	
  the	
  
co-­‐creation	
  between	
  data	
  providers	
  and	
  users.	
  The	
  figure	
  below	
  shows	
  that	
  apart	
  from	
  data	
  providers	
  
and	
  service	
  consumers	
  other	
  organizations	
  are	
  involved.	
  Furthermore	
  citizens	
  and	
  companies	
  have	
  
different	
  roles	
  when	
  the	
  provide	
  data,	
  use	
  data	
  or	
  co-­‐create.	
  In	
  the	
  latter	
  they	
  should	
  give	
  up	
  their	
  
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positions	
   irrespective	
   of	
   the	
   organization	
   structure	
   and	
   think	
   freely	
   about	
   innovations	
   and	
  
improvements	
  in	
  session	
  in	
  which	
  various	
  stakeholders	
  participate.	
  	
  
	
  
Figure	
  1	
  -­‐	
  Complex	
  field	
  of	
  stakeholders	
  
The	
   stakeholders	
   are	
   working	
   together	
   toward	
   a	
   vision	
   of	
   government-­‐wide	
   transformation	
   that	
  
strives	
   to	
   achieve	
   an	
   open,	
   transparent	
   and	
   accountable	
   government	
   while	
   providing	
   responsive	
  
customer-­‐centric	
  services.	
  The	
  OpenGovIntelligence	
  overcomes	
  the	
  political,	
  institutional,	
  social,	
  and	
  
technical	
  issues	
  challenges	
  in	
  opening-­‐up	
  and	
  exploiting	
  LOSD	
  for	
  the	
  co-­‐production	
  of	
  innovative	
  
data-­‐	
  driven	
  services.	
  A	
  user-­‐centric	
  LOSD	
  approach	
  is	
  used	
  and	
  orchestrates	
  the	
  collaboration	
  of	
  civil	
  
society,	
  enterprises	
  and	
  public	
  administration.	
  
1.3   Benefits	
  and	
  value	
  
The	
  LOSD	
  use	
  addressed	
  relevant	
  challenges	
  and	
  benefits	
  to	
  co-­‐production	
  of	
  innovative	
  data-­‐driven	
  
services.	
  OGI	
  goes	
  beyond	
  traditional	
  top	
  down	
  approaches	
  and	
  proposes	
  the	
  co-­‐initiation,	
  design,	
  
implementation	
  and	
  evaluation	
  of	
  innovative	
  data-­‐driven	
  public	
  services.	
  
•   Revealing	
  new	
  insights:	
  by	
  linking	
  data	
  that	
  were	
  previously	
  separated,	
  new	
  insights	
  can	
  be	
  
created	
  by	
  combining	
  and	
  analysing	
  data	
  sets.	
  
•   Improving	
  policy-­‐making:	
  Policy-­‐making	
  highly	
  depends	
  on	
  the	
  evidence	
  generated	
  by	
  data.	
  
By	
  combining	
  and	
  analysing	
  data	
  the	
  effects	
  of	
  policies	
  can	
  be	
  evaluated	
  and	
  used	
  as	
  an	
  input	
  
for	
  developing	
  new	
  policies	
  resulting	
  in	
  evidence-­‐based	
  policy-­‐making.	
  
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•   Creating	
  transparency:	
  Transparency	
  and	
  insight	
  into	
  the	
  government	
  functioning	
  is	
  a	
  key	
  
conditions	
  for	
  democracy.	
  Governments	
  have	
  been	
  struggling	
  with	
  creating	
  transparency	
  and	
  
co-­‐creation	
  combined	
  with	
  LOSD	
  creates	
  the	
  necessary	
  transparency.	
  	
  
•   Empowering	
  citizens:	
  By	
  providing	
  data	
  and	
  capabilities	
  to	
  analyse	
  the	
  data	
  and	
  visualizing	
  the	
  
results	
  the	
  citizens	
  are	
  empowered.	
  This	
  enables	
  them	
  to	
  respond	
  to	
  and	
  influence	
  public	
  
policies.	
  
•   Innovating	
  of	
  services;	
  open	
  data	
  can	
  unlock	
  value,	
  but	
  the	
  benefits	
  have	
  been	
  limited	
  so	
  far.	
  
By	
  using	
  co-­‐creation	
  and	
  LOSD	
  more	
  value	
  can	
  be	
  unlocked	
  and	
  services	
  can	
  be	
  improved.	
  
•   Stimulating	
  competitiveness	
  and	
  Economic	
  growth;	
  Open	
  data	
  promise	
  is	
  to	
  have	
  economic	
  
developing	
  and	
  growth	
  of	
  billions	
  of	
  Euros.	
  
All	
  these	
  benefits	
  are	
  not	
  easy	
  to	
  realize	
  and	
  a	
  comprehensive	
  approach	
  will	
  be	
  taken	
  in	
  which	
  a	
  
platform	
  for	
  co-­‐creation	
  and	
  service	
  innovations	
  is	
  developed.	
  
1.4   New	
  insights	
  from	
  a	
  data	
  cube	
  
Statistical	
  data	
  is	
  not	
  new	
  and	
  many	
  organizations	
  collect	
  statistical	
  data.	
  This	
  kind	
  of	
  data	
  can	
  answer	
  
questions	
  like	
  what	
  is	
  the	
  criminality	
  rate	
  in	
  a	
  certain	
  area	
  during	
  the	
  last	
  year.	
  What	
  is	
  the	
  difference	
  
in	
  employment	
  between	
  males	
  and	
  females	
  in	
  a	
  large	
  city?	
  What	
  is	
  the	
  effect	
  of	
  policy	
  measures	
  
introduced	
  on	
  the	
  past	
  on	
  the	
  reduction	
  of	
  pollution?	
  Many	
  of	
  these	
  questions	
  can	
  be	
  asked	
  and	
  for	
  
this	
  data	
  cubes	
  need	
  to	
  be	
  create	
  in	
  which	
  often	
  time	
  and	
  location	
  are	
  important	
  variables.	
  Locations	
  
might	
  different	
  in	
  criminality	
  and	
  time	
  can	
  show	
  an	
  increase	
  or	
  a	
  decrease.	
  	
  
	
  
Figure	
  2	
  -­‐	
  Example	
  of	
  an	
  open	
  cube	
  for	
  statistical	
  data	
  
	
  
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  Policy	
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1.5   Co-­‐creation	
  platform	
  for	
  innovating	
  services	
  
Co-­‐creation	
   should	
   be	
   integrated	
   in	
   every	
   phase	
   of	
   the	
   process.	
   OpenGovIntelligence	
   provide	
   a	
  
platform	
  and	
  buildings	
  blocks	
  for	
  creating	
  innovative	
  applications	
  for	
  statistical	
  data	
  (OGI	
  ICT	
  Toolkit).	
  
The	
   platform	
   and	
   building	
   blocks	
   are	
   used	
   to	
   develop	
   applications	
   in	
   the	
   pilot	
   projects.	
   The	
  
applications	
   are	
   evaluated	
   for	
   their	
   acceptance	
   by	
   users	
   and	
   their	
   ability	
   to	
   empower	
   users.	
   The	
  
innovative	
  services	
  result	
  in	
  outcomes	
  like	
  improved	
  insights,	
  transparency	
  and	
  improved	
  policies.	
  	
  
	
  
	
  
Figure	
  3	
  -­‐	
  Stakeholders	
  and	
  dimensions	
  of	
  Evaluation	
  
1.6   Co-­‐creation	
  and	
  disruptive	
  innovation	
  
Open	
  data	
  drives	
  a	
  shift	
  towards	
  a	
  new	
  conception	
  of	
  public	
  services	
  which	
  can	
  be	
  initiated	
  and	
  co-­‐
created	
  by	
  anyone,	
  the	
  public	
  sector	
  as	
  well	
  as	
  citizens	
  and	
  businesses.	
  A	
  framework	
  for	
  transforming	
  
the	
  traditional	
  public	
  service	
  production	
  process	
  to	
  a	
  lean	
  and	
  agile	
  process	
  of	
  data-­‐driven	
  service	
  co-­‐
creation.	
  
The	
  core	
  content	
  of	
  this	
  innovation	
  is	
  a	
  vision	
  of	
  public	
  services,	
  which	
  are	
  driven	
  by	
  the	
  goal	
  of	
  
generating	
  public	
  value	
  through	
  innovative	
  uses	
  of	
  data,	
  and	
  which	
  are	
  produced	
  in	
  a	
  user-­‐centric	
  
manner	
  through	
  co-­‐creation	
  between	
  public	
  administrations,	
  citizens	
  and	
  businesses.	
  Co-­‐creation	
  is	
  
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  16	
  
	
  
	
  
based	
  on	
  lessons	
  originating	
  from	
  lean	
  and	
  agile	
  service	
  development	
  models	
  that	
  have	
  become	
  the	
  
norm	
  in	
  the	
  private	
  sector	
  but	
  not	
  yet	
  so	
  in	
  the	
  public	
  sector.	
  At	
  the	
  same	
  time,	
  the	
  complexity	
  of	
  the	
  
public	
  sector	
  context,	
  the	
  variety	
  of	
  factors,	
  actors	
  and	
  processes	
  that	
  affect	
  the	
  shift	
  to	
  data-­‐driven	
  
public	
  service	
  co-­‐creation	
  are	
  taken	
  into	
  account.	
  
1.7   Six	
  Pilot	
  Projects	
  demonstrating	
  the	
  value	
  
The	
  OpenGovIntelligence	
  supports	
  six	
  pilot	
  projects	
  to	
  create	
  value	
  from	
  the	
  linked	
  open	
  statistical	
  
data.	
  The	
  pilots	
  are	
  in	
  different	
  areas	
  showing	
  the	
  potential	
  applications	
  an	
  possibilities	
  and	
  all	
  have	
  
embraced	
  co-­‐creation	
  practices.	
  	
  
1.   The	
  Greek	
  Ministry	
  of	
  Administrative	
  Reconstruction	
  (MAREG)	
  	
  
MAREG	
  uses	
  the	
  OGI	
  ICT	
  Toolkit	
  to	
  improve	
  the	
  monitoring	
  and	
  management	
  of	
  Government	
  Vehicles	
  
used	
  by	
  all	
  Greek	
  Public	
  Agencies.	
  Thousands	
  of	
  vehicle	
  are	
  owned	
  by	
  the	
  government	
  and	
  little	
  is	
  
known	
  about	
  their	
  use.	
  The	
  data	
  that	
  MAREG	
  possesses	
  for	
  this	
  monitoring	
  and	
  management	
  originate	
  
from	
  different	
  sources	
  was	
  not	
  properly	
  be	
  defined,	
  structured.	
  In	
  the	
  pilot	
  this	
  data	
  was	
  disclosed	
  
and	
  combined	
  into	
  new	
  insights	
  about	
  the	
  consumption	
  of	
  fuel,	
  the	
  purpose	
  and	
  the	
  age	
  of	
  vehicles	
  
information.	
  This	
  information	
  will	
  facilitate	
  internal	
  decision	
  making	
  about	
  the	
  renewal	
  of	
  the	
  fleet	
  
and	
  the	
  governance.	
  Furthermore	
  this	
  can	
  result	
  in	
  increased	
  transparency	
  towards	
  the	
  public	
  and	
  
better	
  fleet	
  management	
  can	
  save	
  money.	
  
	
  
	
  
Figure	
  4	
  -­‐	
  The	
  Greek	
  pilot	
  using	
  OGI	
  ICT	
  toolkit	
  
	
  
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2.   Enterprise	
  Lithuania	
  	
  
The	
  objective	
  of	
  this	
  pilot	
  is	
  to	
  identify	
  the	
  needs	
  of	
  business	
  for	
  exploiting	
  LOSD,	
  developing	
  new	
  user-­‐
friendly	
  tools	
  for	
  businesses	
  to	
  help	
  them	
  benchmark	
  their	
  business	
  ideas	
  in	
  the	
  overall	
  context	
  of	
  
Lithuania	
  business,	
  providing	
  tools	
  for	
  enabling	
  businesses	
  co-­‐create	
  applications	
  using	
  LOSD,	
  and	
  
helping	
   businesses	
   to	
   co-­‐create	
   value	
   from	
   LOSD.	
   This	
   co-­‐creation	
   process	
   can	
   result	
   in	
  
entrepreneursstarting	
  new	
  businesses	
  and	
  by	
  current	
  businesses	
  to	
  expand	
  their	
  business	
  and	
  in	
  this	
  
way	
  contributing	
  to	
  economic	
  growth.	
  
3.   Trafford’s	
  Innovation	
  and	
  Intelligence	
  Lab	
  	
  
This	
  pilot	
  focusses	
  on	
  the	
  worklessness.	
  Trafford	
  innovation	
  lab	
  cooperated	
  closely	
  with	
  Swirrl,	
  who	
  
are	
  handling	
  the	
  more	
  technical	
  aspects	
  of	
  modelling	
  and	
  storing	
  the	
  linked	
  data.	
  The	
  goal	
  is	
  to	
  build	
  
a	
   tool	
   that	
   will	
   bring	
   together	
   data	
   from	
   a	
   range	
   of	
   sources	
   to	
   help	
   understand	
   the	
   factors	
   that	
  
contribute	
  to,	
  or	
  are	
  impacted	
  by,	
  worklessness.	
  Unemployed,	
  representatives	
  from	
  the	
  Department	
  
for	
  Work	
  and	
  Pensions;	
  Trafford’s	
  Economic	
  Growth	
  Team	
  and	
  the	
  Greater	
  Manchester	
  Combined	
  
Authority	
  are	
  involved	
  in	
  the	
  co-­‐creation.	
  This	
  should	
  result	
  in	
  less	
  unemployment	
  ad	
  better	
  use	
  of	
  
spending	
  on	
  the	
  worklessness.	
  
4.   The	
  Flemish	
  Government	
  	
  
The	
  Flemish	
  Government	
  utilizes	
  the	
  OGI	
  ICT	
  Toolkit	
  to	
  enhance	
  their	
  environmental	
  policy	
  making	
  in	
  
terms	
  of	
  timely	
  publication	
  of	
  the	
  actual	
  state	
  of	
  affairs	
  related	
  to	
  environment,	
  evaluations	
  of	
  the	
  
permits	
  policy,	
  and	
  develop	
  tools	
  to	
  benchmark	
  the	
  pollution	
  of	
  companies	
  to	
  others	
  working	
  in	
  the	
  
same	
  economical	
  domain.	
  Insight	
  into	
  the	
  location	
  of	
  polluters	
  were	
  created,	
  benchmarks	
  with	
  other	
  
geographical	
  area	
  and	
  the	
  impact	
  of	
  population	
  on	
  society.	
  An	
  environmental	
  dashboards	
  was	
  created	
  
empowering	
   citizens,	
   with	
   maps	
   data	
   on	
   geographic	
   map	
   and	
   connect	
   datasets,	
   previously	
  
disconnected.	
  
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Figure	
  5	
  -­‐	
  The	
  environmental	
  dashboard	
  of	
  the	
  Flemish	
  government	
  
	
  
5.   The	
  Marine	
  Institute	
  
Ireland’s	
  national	
  agency	
  for	
  marine	
  research,	
  technology	
  development	
  and	
  innovation,	
  uses	
  the	
  OGI	
  
toolkit	
   	
   and	
   co-­‐creation	
   to	
   convert	
   their	
   oceanographic	
   observations	
   and	
   measurements	
   data	
   to	
  
Linked	
  Open	
  Statistical	
  Data	
  enriching	
  data	
  with	
  information	
  from	
  other	
  Linked	
  Data	
  resources	
  to	
  
create	
  dashboards	
  empowering	
  governments,	
  companies	
  and	
  citizens.	
  The	
  new	
  insights	
  results	
  in	
  
benefits	
   in	
   three	
   main	
   domains	
   1)	
   maritime	
   search	
   and	
   rescue,	
   2)	
   marine	
   renewable	
   energy	
  
development	
  and	
  3)	
  maritime	
  tourism	
  and	
  leisure.	
  	
  
6.	
  The	
  Estonian	
  Ministry	
  of	
  Economics	
  	
  
The	
  Estonian	
  Ministry	
  uses	
  of	
  the	
  OGI	
  ICT	
  Toolkit	
  to	
  address	
  issues	
  in	
  the	
  Estonian	
  real	
  estate	
  market	
  
such	
  as	
  timely	
  publication	
  of	
  data	
  and	
  information	
  asymmetry.	
  In	
  order	
  to	
  best	
  identify	
  the	
  barriers	
  
facing	
   transparency	
   in	
   the	
   Estonian	
   real	
   estate	
   sector	
   co-­‐creation	
   have	
   been	
   carried	
   out	
   with	
   all	
  
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  16	
  
	
  
	
  
stakeholders	
  from	
  the	
  private	
  sector,	
  the	
  public	
  sector,	
  and	
  the	
  Estonian	
  public	
  at	
  large.	
  Co-­‐creation	
  
resulted	
  in	
  better	
  understanding	
  of	
  the	
  needs	
  of	
  those	
  with	
  an	
  interest	
  in	
  the	
  real	
  estate	
  sector	
  and	
  
the	
  proposal	
  of	
  innovative	
  services.	
  	
  	
  
1.8   Policy	
  suggestions	
  
The	
  pilots	
  connected	
  services	
  that	
  have	
  not	
  been	
  connected	
  before.	
  People	
  were	
  involved	
  that	
  were	
  
traditionally	
  not	
  included	
  and	
  insights	
  were	
  created	
  to	
  save	
  public	
  money.	
  The	
  pilots	
  provide	
  insights	
  
for	
  improving	
  policy-­‐making	
  practices.	
  	
  
•   Create	
  a	
  culture	
  of	
  co-­‐creation	
  and	
  co-­‐production.	
  Co-­‐creation	
  should	
  become	
  an	
  integral	
  part	
  
of	
  the	
  public	
  service	
  innovation	
  system,	
  instead	
  of	
  an	
  addition	
  to	
  the	
  current	
  system.	
  
•   Openness	
  in	
  all	
  stages.	
  	
  Public	
  service	
  co-­‐creation	
  implies	
  that	
  any	
  actor,	
  whether	
  public	
  or	
  
private,	
  can	
  take	
  the	
  lead	
  in	
  developing	
  a	
  new	
  service	
  to	
  create	
  public	
  value,	
  and	
  any	
  actor	
  
can	
  take	
  part	
  in	
  the	
  co-­‐creation	
  of	
  this	
  service.	
  
•   User	
  incentives.	
  Introduce	
  incentives	
  for	
  users	
  to	
  co-­‐create	
  by	
  connecting	
  to	
  their	
  needs	
  and	
  
societal	
   problems.	
   Focus	
   on	
   value	
   creation	
   and	
   makes	
   this	
   leading	
   while	
   developing	
  
prototypes	
  in	
  agile	
  way	
  to	
  support	
  value	
  creation	
  
•   Open	
  data	
  at	
  the	
  source.	
  Data	
  should	
  already	
  be	
  collected	
  at	
  the	
  source	
  and	
  semantics	
  added.	
  
This	
  makes	
  the	
  processing	
  and	
  use	
  of	
  data	
  or	
  statistical	
  analyses	
  easier	
  at	
  a	
  later	
  stage.	
  	
  
•   Adopt	
   an	
   existing	
   technology	
   platform.	
   The	
   connection	
   of	
   data	
   sets	
   encounters	
   many	
  
challenges	
  that	
  can	
  be	
  overcome	
  using	
  the	
  building	
  blocks	
  included	
  in	
  the	
  OGI	
  platforms.	
  Co-­‐
creation	
  helps	
  to	
  overcome	
  the	
  challenges	
  and	
  to	
  unlock	
  value	
  from	
  the	
  data.	
  
•   Agile	
  development.	
  The	
  search	
  for	
  innovations	
  might	
  not	
  be	
  clear	
  from	
  the	
  start.	
  During	
  the	
  
co-­‐creation	
  process	
  new	
  opportunities	
  are	
  identified.	
  Build	
  prototypes	
  using	
  agile	
  teams	
  in	
  
which	
  multiple	
  stakeholders	
  are	
  involved.	
  
•   Start	
  small	
  and	
  scale	
  up	
  fast.	
  Work	
  agile	
  and	
  learn	
  from	
  the	
  experiences.	
  One	
  this	
  is	
  clear	
  the	
  
situations	
  can	
  be	
  scaled	
  up.	
  
  D5.9	
  OpenGovIntelligence:	
  Policy	
  Brief	
  
	
  
	
  
Page	
  16	
  of	
  16	
  
	
  
	
  
2   OpenGovIntelligence	
  project	
  
The	
  OpenGovIntelligence	
  project	
  is	
  coordinated	
  by	
  the	
  Centre	
  for	
  Research	
  and	
  Technology	
  –	
  Hellas	
  
(Greece)	
  and	
  supported	
  by	
  the	
  Technische	
  Universiteit	
  Delft	
  (The	
  Netherlands),	
  National	
  University	
  of	
  
Ireland	
   Galway	
   (Ireland)	
   and	
   Tallinna	
   Tehnikaülikool	
   (Estonia)	
   as	
   the	
   R&D	
   partners.	
   The	
  
OpenGovIntelligence	
  consortium	
  includes	
  six	
  government	
  agencies:	
  Trafford	
  Borough	
  Council	
  (UK),	
  
Vlaams	
  Gewest	
  (Belgium),	
  Hellenic	
  Ministry	
  of	
  Administrative	
  Reform	
  and	
  E-­‐Government	
  (Greece),	
  
Majandus-­‐	
  ja	
  Kommunikatsiooniministeerium	
  (Estonia),	
  Marine	
  Institute	
  (Ireland)	
  and	
  Versli	
  Lietuva	
  
Viesoji	
  Istaiga	
  (Lithuania),	
  as	
  well	
  as	
  two	
  commercial	
  partners:	
  SWIRRL	
  IT	
  LIMITED	
  (Manchester,	
  UK)	
  
and	
  ProXML	
  BVBA	
  (Keerbergen,	
  Belgium).	
  
The	
   OGI	
   project	
   is	
   divided	
   into	
   six	
   packages	
   (challenges	
   and	
   needs	
   identification;	
   Co-­‐Creation	
  
Framework;	
  ICT	
  tools	
  development;	
  Pilots	
  planning	
  and	
  evaluation;	
  Dissemination	
  and	
  exploitation;	
  
and,	
  Project	
  Management.	
  	
  The	
  Figure	
  6	
  summarizes	
  the	
  working	
  packages	
  and	
  deliverables,	
  including	
  
the	
  interconnections	
  and	
  interdependencies	
  of	
  them.	
  
	
  
	
  
Figure	
  6	
  -­‐	
  Interconnections	
  and	
  Interdependencies	
  of	
  OGI	
  Working	
  Packages	
  and	
  Deliverables	
  
	
  
	
  

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Deliverable 5.9 - OpenGovIntelligence: Policy Brief

  • 1.         OpenGovIntelligence   Fostering  Innovation  and  Creativity  in  Europe  through  Public   Administration  Modernization  towards  Supplying  and  Exploiting   Linked  Open  Statistical  Data     OpenGovIntelligence:  Policy  Brief     Editor(s):   Ricardo  Matheus  and  Marijn  Janssen   Responsible  Organisation:   Delft  University  of  Technology  (TUDelft)   Version-­‐Status:   V1.0   Submission  date:   31/01/2017   Dissemination  level:   Public      
  • 2.   D5.9  OpenGovIntelligence:  Policy  Brief       Page  2  of  16         Deliverable  factsheet   Project  Number:   693849   Project  Acronym:   OpenGovintelligence   Project  Title:   Fostering  Innovation  and  Creativity  in  Europe  through  Public   Administration   Modernization   towards   Supplying   and   Exploiting  Linked  Open  Statistical  Data     Title  of  Deliverable:   Evaluation  results  -­‐  First  round   Work  package:   WP5  Dissemination  and  Exploitation   Due  date  according  to  contract:   31/01/2017     Editor(s):   Ricardo  Matheus  and  Marijn  Janssen   Contributor(s):   All  partners   Reviewer(s):   Evangelos  Kalampokis   Approved  by:   All  Partners     Abstract:   This   document   include   the   Policy   Brief   of   the   OpenGovernmentIntelligence   project.   The   main   objects,   activities,  benefits  and  implications  are  included.     Keyword  List:   Policy  Brief,  Co-­‐Creation,  OGI  ICT  toolkit,  LOSD.  
  • 3.   D5.9  OpenGovIntelligence:  Policy  Brief       Page  3  of  16         Consortium     Role   Name   Short  Name   Country   1.    Coordinator   Centre  for  Research  &  Technology  -­‐  Hellas   CERTH   Greece   2.    R&D  partner   Delft  University  of  Technology   TUDelft   Netherlands   3.    R&D  partner   National  University  of  Ireland,  Galway   NUIG   Ireland   4.    R&D  partner   Tallinn  University  of  Technology   TUT   Estonia   5.    R&D  partner   ProXML  bvba   ProXML   Belgium   6.    R&D  partner   Swirrl  IT  Limited   SWIRRL   United  Kingdom   7.    Pilot  Partner   Trafford  council   TRAF   United  Kingdom   8.    Pilot  Partner   Flemish  Government   VLO   Belgium   9.    Pilot  Partner   Ministry  of  Interior  and  Administrative  Reconstruction   MAREG   Greece   10.    Pilot  Partner   Ministry  of  Economic  Affairs  and  Communication   MKM   Estonia   11.    Pilot  Partner   Marine  Institute   MI   Ireland   12.    Pilot  Partner   Public  Institution  Enterprise  Lithuania   EL   Lithuania    
  • 4.   D5.9  OpenGovIntelligence:  Policy  Brief       Page  4  of  16         Revision  History   Version   Date   Revised  by   Reason   0.1   01/01/17   Ricardo  Matheus   First  Draft   0.2   20/01/17   Marijn  Janssen   Reviewed  version   0.3   25/01/17   Evangelos  Kalampokis   Internal  Review   1.0   31/01/17   Ricardo  Matheus   Final  Version                   Statement  of  originality:     This   deliverable   contains   original   unpublished   work   except   where   clearly   indicated   otherwise.   Acknowledgement   of  previously   published  material  and  of  the   work  of  others  has  been  made   through  appropriate  citation,  quotation  or  both.  
  • 5.   D5.9  OpenGovIntelligence:  Policy  Brief       Page  5  of  16         Table  of  Contents   DELIVERABLE  FACTSHEET................................................................................................................  2   CONSORTIUM  .................................................................................................................................  3   REVISION  HISTORY  .........................................................................................................................  4   TABLE  OF  CONTENTS  ......................................................................................................................  5   LIST  OF  FIGURES  .............................................................................................................................  6   LIST  OF  ABBREVIATIONS  ..............................................................  ERROR!  BOOKMARK  NOT  DEFINED.   EXECUTIVE  SUMMARY  ....................................................................................................................  7   1   POLICY  BRIEF  ..........................................................................................................................  8   1.1   CO-­‐CREATION  FOR  INNOVATIVE  SERVICES  ........................................................................................................  8   1.2   CO-­‐CREATION  IN  A  COMPLEX  STAKEHOLDERS  LANDSCAPE  ...................................................................................  8   1.3   BENEFITS  AND  VALUE  ..................................................................................................................................  9   1.4   NEW  INSIGHTS  FROM  A  DATA  CUBE  ..............................................................................................................  10   1.5   CO-­‐CREATION  PLATFORM  FOR  INNOVATING  SERVICES  ......................................................................................  11   1.6   CO-­‐CREATION  AND  DISRUPTIVE  INNOVATION  .................................................................................................  11   1.7   SIX  PILOT  PROJECTS  DEMONSTRATING  THE  VALUE  ..........................................................................................  12   1.8   POLICY  SUGGESTIONS  ...............................................................................................................................  15   2   OPENGOVINTELLIGENCE  PROJECT  .........................................................................................  16  
  • 6.   D5.9  OpenGovIntelligence:  Policy  Brief       Page  6  of  16          List  of  Figures   FIGURE  1  -­‐  COMPLEX  FIELD  OF  STAKEHOLDERS  ..........................................................................................  9   FIGURE  2  -­‐  EXAMPLE  OF  AN  OPEN  CUBE  FOR  STATISTICAL  DATA  ...................................................................  10   FIGURE  3  -­‐  STAKEHOLDERS  AND  DIMENSIONS  OF  EVALUATION  ....................................................................  11   FIGURE  4  -­‐  THE  GREEK  PILOT  USING  OGI  ICT  TOOLKIT  ..............................................................................  12   FIGURE  5  -­‐  THE  ENVIRONMENTAL  DASHBOARD  OF  THE  FLEMISH  GOVERNMENT  ..............................................  14   FIGURE  6  -­‐  INTERCONNECTIONS  AND  INTERDEPENDENCIES  OF  OGI  WORKING  PACKAGES  AND  DELIVERABLES  .......  16      
  • 7.   D5.9  OpenGovIntelligence:  Policy  Brief       Page  7  of  16         Executive  Summary   OpenGovIntelligence  (OGI)   goes   beyond   traditional   top  down   approaches   and  proposes   the  co-­‐ initiation,   design,   implementation   and   evaluation   of   innovative,   data-­‐driven   public   services.   This   services  are  exclusively  address  specific  society’s  needs  improving  in   that   way   the   effectiveness  of   public   sector’s  processes,  but  also   promoting  the  citizen-­‐centric   character   of  these  processes.   The   co-­‐initiation  and  design   of  public   services   will   tap  into   the   exploitation   of  public  sector  statistical   data   transformed   as   Linked   Open   Statistical   Data   (LOSD)   and   also   into   the   adoption/expansion/development  of  ICT  tools  that  will  enable  the  effortless  creation  and  delivery   of  qualitative,  data-­‐driven  public  services.  
  • 8.   D5.9  OpenGovIntelligence:  Policy  Brief       Page  8  of  16         1   Policy  Brief   1.1   Co-­‐creation  for  innovative  services   Governments   are   changing   the   way   they   interact   with   the   public.   Instead   of   providing   services,   they   move   towards   co-­‐ creation  in  which  governments,  companies,  citizens  and  other   parties   collaborate   in   all   aspect   of   service   development   and   provisioning  to  create  user-­‐centric  services.  This  transforms  the   landscape  of  public  administrations  in  which  they  traditionally   perform  their  own  tasks  and  do  not  cooperate  with  others.  Co-­‐ creation   crosses   organizational   boundaries   and   innovations   should   not   be   limited   by   organizational   structures   and   institutional  constraints.     Linked  Open  Statistical  Data  (LOSD)  can  help  governments,  companies  and  citizens  to  provide  more   insight  in  societal  developments  and  relationships.  For  example,  this  data  can  show  the  pollution  in   an  area,  but  also  the  sources  of  the  pollutions  and  the  changes  that  have  happened  over  time.  In  this   way  providing  deep  insight  that  can  be  used  by  policy-­‐makers,  but  also  provide  insight  for  the  public   which  can  be  used  by  them  to  ask  questions  and  influence  policies.  Although  this  data  is  available  is   often  distributed  over  siloed  data  sources  that  store  data  in  heterogeneous  formats.  Collecting  and   linking  this  data  is  often  challenging  which  hinders  the  creation  of  new  insights.  Once  the  data  can  be   combined  visualization  in  such  a  way  that  the  results  are  easy  to  understand  is  of  vital  importance.   1.2   Co-­‐creation  in  a  complex  stakeholders  landscape   In  data-­‐driven  public  service  co-­‐creation  many  diverse  stakeholders  are  involved  which  complicates  the   efforts,  but  also  their  joint  efforts  can  result  in  better  services  and  innovative  insights.    The  knowledge   of   most   stakeholders   about   LOSD   technologies,   tools   and   applications   is   limited   and   despite   that   innovative  services  are  developed.  A  co-­‐creation  framework  has  been  developed  which  supports  the   co-­‐creation  between  data  providers  and  users.  The  figure  below  shows  that  apart  from  data  providers   and  service  consumers  other  organizations  are  involved.  Furthermore  citizens  and  companies  have   different  roles  when  the  provide  data,  use  data  or  co-­‐create.  In  the  latter  they  should  give  up  their  
  • 9.   D5.9  OpenGovIntelligence:  Policy  Brief       Page  9  of  16         positions   irrespective   of   the   organization   structure   and   think   freely   about   innovations   and   improvements  in  session  in  which  various  stakeholders  participate.       Figure  1  -­‐  Complex  field  of  stakeholders   The   stakeholders   are   working   together   toward   a   vision   of   government-­‐wide   transformation   that   strives   to   achieve   an   open,   transparent   and   accountable   government   while   providing   responsive   customer-­‐centric  services.  The  OpenGovIntelligence  overcomes  the  political,  institutional,  social,  and   technical  issues  challenges  in  opening-­‐up  and  exploiting  LOSD  for  the  co-­‐production  of  innovative   data-­‐  driven  services.  A  user-­‐centric  LOSD  approach  is  used  and  orchestrates  the  collaboration  of  civil   society,  enterprises  and  public  administration.   1.3   Benefits  and  value   The  LOSD  use  addressed  relevant  challenges  and  benefits  to  co-­‐production  of  innovative  data-­‐driven   services.  OGI  goes  beyond  traditional  top  down  approaches  and  proposes  the  co-­‐initiation,  design,   implementation  and  evaluation  of  innovative  data-­‐driven  public  services.   •   Revealing  new  insights:  by  linking  data  that  were  previously  separated,  new  insights  can  be   created  by  combining  and  analysing  data  sets.   •   Improving  policy-­‐making:  Policy-­‐making  highly  depends  on  the  evidence  generated  by  data.   By  combining  and  analysing  data  the  effects  of  policies  can  be  evaluated  and  used  as  an  input   for  developing  new  policies  resulting  in  evidence-­‐based  policy-­‐making.  
  • 10.   D5.9  OpenGovIntelligence:  Policy  Brief       Page  10  of  16       •   Creating  transparency:  Transparency  and  insight  into  the  government  functioning  is  a  key   conditions  for  democracy.  Governments  have  been  struggling  with  creating  transparency  and   co-­‐creation  combined  with  LOSD  creates  the  necessary  transparency.     •   Empowering  citizens:  By  providing  data  and  capabilities  to  analyse  the  data  and  visualizing  the   results  the  citizens  are  empowered.  This  enables  them  to  respond  to  and  influence  public   policies.   •   Innovating  of  services;  open  data  can  unlock  value,  but  the  benefits  have  been  limited  so  far.   By  using  co-­‐creation  and  LOSD  more  value  can  be  unlocked  and  services  can  be  improved.   •   Stimulating  competitiveness  and  Economic  growth;  Open  data  promise  is  to  have  economic   developing  and  growth  of  billions  of  Euros.   All  these  benefits  are  not  easy  to  realize  and  a  comprehensive  approach  will  be  taken  in  which  a   platform  for  co-­‐creation  and  service  innovations  is  developed.   1.4   New  insights  from  a  data  cube   Statistical  data  is  not  new  and  many  organizations  collect  statistical  data.  This  kind  of  data  can  answer   questions  like  what  is  the  criminality  rate  in  a  certain  area  during  the  last  year.  What  is  the  difference   in  employment  between  males  and  females  in  a  large  city?  What  is  the  effect  of  policy  measures   introduced  on  the  past  on  the  reduction  of  pollution?  Many  of  these  questions  can  be  asked  and  for   this  data  cubes  need  to  be  create  in  which  often  time  and  location  are  important  variables.  Locations   might  different  in  criminality  and  time  can  show  an  increase  or  a  decrease.       Figure  2  -­‐  Example  of  an  open  cube  for  statistical  data    
  • 11.   D5.9  OpenGovIntelligence:  Policy  Brief       Page  11  of  16       1.5   Co-­‐creation  platform  for  innovating  services   Co-­‐creation   should   be   integrated   in   every   phase   of   the   process.   OpenGovIntelligence   provide   a   platform  and  buildings  blocks  for  creating  innovative  applications  for  statistical  data  (OGI  ICT  Toolkit).   The   platform   and   building   blocks   are   used   to   develop   applications   in   the   pilot   projects.   The   applications   are   evaluated   for   their   acceptance   by   users   and   their   ability   to   empower   users.   The   innovative  services  result  in  outcomes  like  improved  insights,  transparency  and  improved  policies.         Figure  3  -­‐  Stakeholders  and  dimensions  of  Evaluation   1.6   Co-­‐creation  and  disruptive  innovation   Open  data  drives  a  shift  towards  a  new  conception  of  public  services  which  can  be  initiated  and  co-­‐ created  by  anyone,  the  public  sector  as  well  as  citizens  and  businesses.  A  framework  for  transforming   the  traditional  public  service  production  process  to  a  lean  and  agile  process  of  data-­‐driven  service  co-­‐ creation.   The  core  content  of  this  innovation  is  a  vision  of  public  services,  which  are  driven  by  the  goal  of   generating  public  value  through  innovative  uses  of  data,  and  which  are  produced  in  a  user-­‐centric   manner  through  co-­‐creation  between  public  administrations,  citizens  and  businesses.  Co-­‐creation  is  
  • 12.   D5.9  OpenGovIntelligence:  Policy  Brief       Page  12  of  16       based  on  lessons  originating  from  lean  and  agile  service  development  models  that  have  become  the   norm  in  the  private  sector  but  not  yet  so  in  the  public  sector.  At  the  same  time,  the  complexity  of  the   public  sector  context,  the  variety  of  factors,  actors  and  processes  that  affect  the  shift  to  data-­‐driven   public  service  co-­‐creation  are  taken  into  account.   1.7   Six  Pilot  Projects  demonstrating  the  value   The  OpenGovIntelligence  supports  six  pilot  projects  to  create  value  from  the  linked  open  statistical   data.  The  pilots  are  in  different  areas  showing  the  potential  applications  an  possibilities  and  all  have   embraced  co-­‐creation  practices.     1.   The  Greek  Ministry  of  Administrative  Reconstruction  (MAREG)     MAREG  uses  the  OGI  ICT  Toolkit  to  improve  the  monitoring  and  management  of  Government  Vehicles   used  by  all  Greek  Public  Agencies.  Thousands  of  vehicle  are  owned  by  the  government  and  little  is   known  about  their  use.  The  data  that  MAREG  possesses  for  this  monitoring  and  management  originate   from  different  sources  was  not  properly  be  defined,  structured.  In  the  pilot  this  data  was  disclosed   and  combined  into  new  insights  about  the  consumption  of  fuel,  the  purpose  and  the  age  of  vehicles   information.  This  information  will  facilitate  internal  decision  making  about  the  renewal  of  the  fleet   and  the  governance.  Furthermore  this  can  result  in  increased  transparency  towards  the  public  and   better  fleet  management  can  save  money.       Figure  4  -­‐  The  Greek  pilot  using  OGI  ICT  toolkit    
  • 13.   D5.9  OpenGovIntelligence:  Policy  Brief       Page  13  of  16       2.   Enterprise  Lithuania     The  objective  of  this  pilot  is  to  identify  the  needs  of  business  for  exploiting  LOSD,  developing  new  user-­‐ friendly  tools  for  businesses  to  help  them  benchmark  their  business  ideas  in  the  overall  context  of   Lithuania  business,  providing  tools  for  enabling  businesses  co-­‐create  applications  using  LOSD,  and   helping   businesses   to   co-­‐create   value   from   LOSD.   This   co-­‐creation   process   can   result   in   entrepreneursstarting  new  businesses  and  by  current  businesses  to  expand  their  business  and  in  this   way  contributing  to  economic  growth.   3.   Trafford’s  Innovation  and  Intelligence  Lab     This  pilot  focusses  on  the  worklessness.  Trafford  innovation  lab  cooperated  closely  with  Swirrl,  who   are  handling  the  more  technical  aspects  of  modelling  and  storing  the  linked  data.  The  goal  is  to  build   a   tool   that   will   bring   together   data   from   a   range   of   sources   to   help   understand   the   factors   that   contribute  to,  or  are  impacted  by,  worklessness.  Unemployed,  representatives  from  the  Department   for  Work  and  Pensions;  Trafford’s  Economic  Growth  Team  and  the  Greater  Manchester  Combined   Authority  are  involved  in  the  co-­‐creation.  This  should  result  in  less  unemployment  ad  better  use  of   spending  on  the  worklessness.   4.   The  Flemish  Government     The  Flemish  Government  utilizes  the  OGI  ICT  Toolkit  to  enhance  their  environmental  policy  making  in   terms  of  timely  publication  of  the  actual  state  of  affairs  related  to  environment,  evaluations  of  the   permits  policy,  and  develop  tools  to  benchmark  the  pollution  of  companies  to  others  working  in  the   same  economical  domain.  Insight  into  the  location  of  polluters  were  created,  benchmarks  with  other   geographical  area  and  the  impact  of  population  on  society.  An  environmental  dashboards  was  created   empowering   citizens,   with   maps   data   on   geographic   map   and   connect   datasets,   previously   disconnected.  
  • 14.   D5.9  OpenGovIntelligence:  Policy  Brief       Page  14  of  16         Figure  5  -­‐  The  environmental  dashboard  of  the  Flemish  government     5.   The  Marine  Institute   Ireland’s  national  agency  for  marine  research,  technology  development  and  innovation,  uses  the  OGI   toolkit     and   co-­‐creation   to   convert   their   oceanographic   observations   and   measurements   data   to   Linked  Open  Statistical  Data  enriching  data  with  information  from  other  Linked  Data  resources  to   create  dashboards  empowering  governments,  companies  and  citizens.  The  new  insights  results  in   benefits   in   three   main   domains   1)   maritime   search   and   rescue,   2)   marine   renewable   energy   development  and  3)  maritime  tourism  and  leisure.     6.  The  Estonian  Ministry  of  Economics     The  Estonian  Ministry  uses  of  the  OGI  ICT  Toolkit  to  address  issues  in  the  Estonian  real  estate  market   such  as  timely  publication  of  data  and  information  asymmetry.  In  order  to  best  identify  the  barriers   facing   transparency   in   the   Estonian   real   estate   sector   co-­‐creation   have   been   carried   out   with   all  
  • 15.   D5.9  OpenGovIntelligence:  Policy  Brief       Page  15  of  16       stakeholders  from  the  private  sector,  the  public  sector,  and  the  Estonian  public  at  large.  Co-­‐creation   resulted  in  better  understanding  of  the  needs  of  those  with  an  interest  in  the  real  estate  sector  and   the  proposal  of  innovative  services.       1.8   Policy  suggestions   The  pilots  connected  services  that  have  not  been  connected  before.  People  were  involved  that  were   traditionally  not  included  and  insights  were  created  to  save  public  money.  The  pilots  provide  insights   for  improving  policy-­‐making  practices.     •   Create  a  culture  of  co-­‐creation  and  co-­‐production.  Co-­‐creation  should  become  an  integral  part   of  the  public  service  innovation  system,  instead  of  an  addition  to  the  current  system.   •   Openness  in  all  stages.    Public  service  co-­‐creation  implies  that  any  actor,  whether  public  or   private,  can  take  the  lead  in  developing  a  new  service  to  create  public  value,  and  any  actor   can  take  part  in  the  co-­‐creation  of  this  service.   •   User  incentives.  Introduce  incentives  for  users  to  co-­‐create  by  connecting  to  their  needs  and   societal   problems.   Focus   on   value   creation   and   makes   this   leading   while   developing   prototypes  in  agile  way  to  support  value  creation   •   Open  data  at  the  source.  Data  should  already  be  collected  at  the  source  and  semantics  added.   This  makes  the  processing  and  use  of  data  or  statistical  analyses  easier  at  a  later  stage.     •   Adopt   an   existing   technology   platform.   The   connection   of   data   sets   encounters   many   challenges  that  can  be  overcome  using  the  building  blocks  included  in  the  OGI  platforms.  Co-­‐ creation  helps  to  overcome  the  challenges  and  to  unlock  value  from  the  data.   •   Agile  development.  The  search  for  innovations  might  not  be  clear  from  the  start.  During  the   co-­‐creation  process  new  opportunities  are  identified.  Build  prototypes  using  agile  teams  in   which  multiple  stakeholders  are  involved.   •   Start  small  and  scale  up  fast.  Work  agile  and  learn  from  the  experiences.  One  this  is  clear  the   situations  can  be  scaled  up.  
  • 16.   D5.9  OpenGovIntelligence:  Policy  Brief       Page  16  of  16       2   OpenGovIntelligence  project   The  OpenGovIntelligence  project  is  coordinated  by  the  Centre  for  Research  and  Technology  –  Hellas   (Greece)  and  supported  by  the  Technische  Universiteit  Delft  (The  Netherlands),  National  University  of   Ireland   Galway   (Ireland)   and   Tallinna   Tehnikaülikool   (Estonia)   as   the   R&D   partners.   The   OpenGovIntelligence  consortium  includes  six  government  agencies:  Trafford  Borough  Council  (UK),   Vlaams  Gewest  (Belgium),  Hellenic  Ministry  of  Administrative  Reform  and  E-­‐Government  (Greece),   Majandus-­‐  ja  Kommunikatsiooniministeerium  (Estonia),  Marine  Institute  (Ireland)  and  Versli  Lietuva   Viesoji  Istaiga  (Lithuania),  as  well  as  two  commercial  partners:  SWIRRL  IT  LIMITED  (Manchester,  UK)   and  ProXML  BVBA  (Keerbergen,  Belgium).   The   OGI   project   is   divided   into   six   packages   (challenges   and   needs   identification;   Co-­‐Creation   Framework;  ICT  tools  development;  Pilots  planning  and  evaluation;  Dissemination  and  exploitation;   and,  Project  Management.    The  Figure  6  summarizes  the  working  packages  and  deliverables,  including   the  interconnections  and  interdependencies  of  them.       Figure  6  -­‐  Interconnections  and  Interdependencies  of  OGI  Working  Packages  and  Deliverables