WIPAC Monthly February 2019

WIPAC MONTHLYThe Monthly Update from Water Industry Process Automation & Control
www.wipac.org.uk Issue 2/2019- February 2019

In this Issue
WIPAC Monthly is a publication of the Water Industry Process Automation & Control Group. It is produced by the group
manager and WIPAC Monthly Editor, Oliver Grievson. This is a free publication for the benefit of the Water Industry and please
feel free to distribute to any who you may feel benefit. However due to the ongoing costs of WIPAC Monthly a donation website
has been set up to allow readers to contribute to the running of WIPAC & WIPAC Monthly, For those wishing to donate then
please visit https://www.patreon.com/Wipac all donations will be used solely for the benefit and development of WIPAC.
All enquires about WIPAC Monthly, including those who want to publish news or articles within these pages, should be directed
to the publications editor, Oliver Grievson at olivergrievson@hotmail.com
From the editor............................................................................................................. 3
Industry news..............................................................................................................
Highlights of the news of the month from the global water industry centred around the successes of a few
of the companies in the global market.
4 - 12
Digital water gains sway as utilities push to maximise assets & efficiencies.................
In this opinion piece by Cindy Wallis-Lage, of the global engineering consultants Black & Veatch, the drivers behind
digital transformation in the water industry are examined including the use of data and its implications.
13
Smart water starts with the why..................................................................................
In this article by the SWAN Forum the opinions of some of their members are examined as to what it will take for
the smart water industry to develop further including the global challenges that the industry faces as well as the
cultural trends towards collaborative working and the data management trends.
14
Can we future proof utilities data transmission............................................................
A lot of utilities rely on private leased lines and the PSTN system which is disappearing in the near future for
commercial companies. This article from Wireless Innovation looks at one of the alternatives which is using satellite
communication which was once not considered due to cost but more and more is becoming a viable alternative.
15
Transforming a hidden leak into excellent customer service.........................................
In this case study by TaKaDu the benefits of using an event management system are demonstrated through a case
study in Finland where the rapid detection of leak ended up saving thousands of euros.
16
Using algorithmically enhanced satellite data to improve water quality........................
In this case study by Safelytics the use of satellite data which has been enhanced using algorithms is shown in
mapping phosphorus in the environment
17-18
Understanding flowmeter specifications.......................................................................
In this article by flow specialist, John Davis, the basics of flowmeter specifications and the concepts of uncertainty
are explained.
19-20
Workshops, conferences & seminars............................................................................
The highlights of the conferences and workshops in the coming months. 21-22

From the Editor
Over the past few weeks I’ve been wondering where we are going to go this year with the Smart Water Industry this
year. In the first couple of months I’ve been to numerous workshops, seminars, conferences and the likes all with
a common theme and that is the approach that we are about to take whatever you choose to call it (Water 4.0, Samrt
Water or even Digital Transformation) is too big for any individual person or organisation to do alone. Collaboration is the
key to it all but how to coordinate it is one of the biggest questions of them all.
The next month is certainly going to see the discussions continue with conferences in both Portugal and in the UK where
we will be actively discussing how to take these “smart” concepts forward and they are discussions that I am looking
forward to enage upon. As I’ve said in the past it is something where we almost need to define the scope of what we want
to do and drive to fulfilling the scope. Its something that engineers are very used to doing but this approach will only work
within the vertical segments of this approach and the potential is that we will miss the wider picture.
I’ve also been working quite heavily on the Manual of Wastewater Flow Measurement this month writing my own bits which have included the Level 3 aspets
of the smart water industry namely that of communications, no wonder people get confused with this aspect as I certainly have and its been a job to extract
myself from the technical quagmire. However to move forward in the Digital Water Industry it is something that we all must appreciate if not fully understand.
How technologies such as LPWAN (with LoRA & Zigbee) fit in with more traditional techniques such as anaglogue loops, Modbus, Profibus etc and how the
industry will change when the leased lines disappear in the next few years. Like everythiing within the water industry there is definatley no one solution and it
all depend upon the best solution for the application and how it will fit in with other applications such as the Smart City approach that is growing and growing
in popularity.
With the Smart Water Industry it does seem to be that there are a number of different things working in isolation towards the same eventual goal. I do hear
people refering to the Smart Water Industry as something “Digital.” or related to “Big Data,” the “(Industrial) Internet of Things” and other such buzzwords. In
reality it is all and none of the above it is, at least to my way of understanding, about more etheral concepts such as “Informed Decision Making” and knowing
what is going within any aspect of the system at anyone time and by having the knowledge of what is going on being able to do something about it. This
equally refers to the customer and the utillity to varying degrees. I’ve long been an advocate of having a personal utillity management system in the household
mapping the water, power, gas consumptions and allowing the customer to make the decision of when they turn the heating on for the winter or in a smart
future the house making the decision for the customer. After all the technology is already there for people to switch lights & heating on and off at home, the
technology is already there for personal security with alarm systems, cameras & video doorbells. It is how we take these approaches and make the best of
them applicable to the way we work and then deliver it into the water industry.
We are certainly going to have an interesting year,
Have a good month an hope to see at least some of you in Porto and/or Birmingham,
Oliver

The future of WIPAC - ABB & Z-Tech Control Systems join WIPAC
board
Sensors for Water Industry Group launch a Call for Papers for
Sensing in Water 2019
The Sensors for Water Interest Group has launched a Call For Papers for their biennial flagship conference Sensing in Water. This year’s conference will mark the
5th
edition. Since its first inception in 2009 it has become one of the UK’s leading conferences for sensor development in the Water Industry enabling delegates
to stay up to date with the latest developments in water sensor technology.
SWIG is seeking abstracts from end users, regulators, designers and engineers, researchers and manufacturers of water sensors & related technology on the
following themes:
Catchment monitoring – Presentations on catchment monitoring and management solutions with specific interest in the sensing of Metaldehyde, Phosphate
& Nitrate(s). This topic covers a broader section of industry than just the Water & Sewerage companies and presentations showing cross sector collaboration
would be welcomed.
Drainage infrastructure faces pressure from climate change, urbanisation and population rise, presenting an ever-increasing need to monitor and even control
the flows and conditions within these systems. This session will explore newly available technologies, state-of-the-art academic studies, and remaining barriers
to the smart management of drainage networks.
Distribution networks; how are sensors being used to help water companies move towards smart water networks? We are looking for papers that are broad
scope and cover installation, maintenance and application of sensors as well as the interpretation of the data.
Data analysis: The Water Industry collects millions of pieces of data but automatically converting this data to gain insight into situational awareness is a relatively
modern phenomenon. In this session we will look at how the water industry can use its data more effectively to see how the industry can use data to increase
operational & financial efficiency in order to further improve the service to the customer.
Please note that the proposed presentations should strongly relate to use of sensors within the water industry. For consideration in the programme for SiW
2019, please send an abstract (100 words max) to rosa.richards@swig.org.uk stating which theme your presentation would fit into. Presentations will be 15-20
minutes in length.
Deadline for call for papers: Friday 29th
March 2019
As the future of WIPAC starts to solidify we have two new companies and two new board members who have joined
WIPAC this month. The first is Jon Davison who is from ABB. Jon has a wide range of experience in instrumentation across
industry and has worked in instrumentation for over 30 years. Our second board member is Luke Stanbridge of Z-Tech
Control Systems, a company which specialises in EC&I across the Water, Power & Rail Industries providing a wide range of
services including instrumentation installation, maintenance & management services on top of a range of systems works
as well.
Discussions are ongoing with a sixth company to finalise the initial board before setting up the company as a whole in the
next month. Once the company is formed the initial board will meet and invite a further agreed number of board members
from industry and WIPAC will be open for other companies to join. There has already been a huge amount of interest
which has had to be put on hold until all of the legal paperwork to form WIPAC as a Community of Interest Company and
the various articles of association have been completed.
Once all of the legal paperwork has completed WIPAC will be organising a series of Workshops and Webinars. The first
workshop of the series will cover Smart Infrastructure and will entitled “Infrastructure or Infrastructure” and will cover
aspects such as BIM and the use of 3-D modelling in constructing the physical assets of the water & wastewater systems
as well as covering aspects such as pipeline monitoring and wastewater network control, basically everything surrounding
the physical assets that we operate & maintain in the Water Industry. At the current time nothing is organised which is
why members have not heard anything about the first WIPAC workshop but if everything goes to plan the idea would be
to hold the first workshop in May/June with the second workshop in July on Instrumentation & Control Systems covering
the first two steps in the SWAN Layers.
Once everything is up and running we will also have a monthly webinar series.
Jon Davison of ABB
Luke Stanbridge of Z-Tech Control
Systems
Page 4
Industry News

Black & Veatch and EMAGIN partner to support UK water sector
with asset analytics & operational intelligence
Black & Veatch Water Europe and EMAGIN have teamed-up to support UK water companies with next generation of asset analytics, artificial intelligence and
advanced operational intelligence, allied to hands-on asset management and engineering expertise.
Based in Ontario, Canada, EMAGIN’s artificial intelligence driven platform HARVI enables utility operators to intelligently manage their infrastructure in real time
and with predictive capabilities, supporting proactive real-time decision making.
The companies have signed a memorandum of understanding for a two-year strategic partnership. The partnership is aimed at delivering the unparalleled asset
performance water companies need to ensure quality and service are undiminished in the face of falling revenues and intense regulatory scrutiny.
Mark Kaney, Asset Management Director, Black & Veatch Europe, commented:
“More and more, clients are looking to digitally-enabled real-time decision making, artificial Intelligence (AI) and machine learning to ensure predictive
performance insights, and resilience across their assets.”
“By forming this partnership with EMAGIN we are combining our cultures, along with the different approaches to learning and innovation of a technology
company and an engineering company to meet the challenges facing the water industry both today and in the future.”
EMAGIN’s AI-powered technology provides customers with the intelligence to maximise productivity and savings to better serve customers, by enabling them
to learn from past patterns, predict events and optimise operations.
The platform’s capabilities empower utilities to act in real-time, with predictive knowledge to control critical processes.
Black & Veatch, has helped to design, construct and maintain assets for virtually all the UK’s water companies, making them well-placed to understand how
cutting-edge AI technologies, like those offered by EMAGIN, will deliver significant benefits and offer clients speed to value.
“We believe new technologies are the key to helping water companies weather a perfect storm of increasing demand, falling revenues and climate change.
Combining forces with Black & Veatch will allow us to demonstrate this and provide AI technology informed by expert engineering and asset management
experience on a global scale,” commented Thouheed Abdul Gaffoor, EMAGIN’s Chief Executive Officer and Co-founder.
Black & Veatch is currently delivering asset management programmes for Thames Water, Dwr Cymru/Welsh Water, Bristol Water and Yorkshire Water supporting
all aspects of the utilities’ operations. ECO-X is Black & Veatch’s own cloud-based digital ecosystem that enables integration with partners to provide digitally
enabled asset management solutions across the asset lifecycle
EMAGIN has deployed its innovative HARVI AI technology in the UK with United Utilities and Scottish Water; providing a suite of real-time and predictive
capabilities, ranging from optimised pumping, burst event detection, minimisation of discolouration events and total expenditure savings.
The self-learning and cost-effective intelligence platform with unparalleled integration time in the sector is helping water and wastewater facilities reduce total
expenditure, enhance reliability and prepare for emergencies.
Yorkshire Water starts smart analytics trial to help battle
leakage
Yorkshire Water is trialling the use of smart analytics to find leaks in its network. The firm provides real time flow and pressure data to both Servelec Technologies
and Artesia Consulting, which look for disruptions to normal patterns.
Discrepancies are be flagged and passed back to Yorkshire Water, which investigates with the aim of fixing the leaks without customers noticing interruption
to their service. The trial started in January and is taking place in Hebden Bridge and west Sheffield, where the company services around 50,000 customers.
Yorkshire Water said it wanted to run the trial in these locations to understand the benefits in both a rural and urban environment.
Sam Bright, who works within Yorkshire Water’s innovation team, which is funding the trial, said: “We are thrilled to start this project which we are hoping will
have a real positive impact on customers. “Continuing to provide customers with a constant water supply is one of our five big goals and this technology should
help us do that. “It also has the potential to predict where leaks may occur in the future which is extremely exciting.”
The company is investing £200,000 in the year-long trial and if successful it will be rolled out across the entire network.
Yorkshire Water will be investing £71 million in leakage reduction next year with the aim of reducing it by 40 per cent by 2025.
Yorkshire Water head of water distribution Andrew Roach said: “Yorkshire Water is striving to be industry-leading in leakage performance. The use of smart
analytics, alongside other innovations we are currently developing, will be a key enabler to providing a ‘silent service’ to the customer, identifying and resolving
the issue quicker than we ever have before.”
Alan Cunningham, technical director at Servelec Technologies, added: “We’re looking forward to this trial and the opportunity to prove to Yorkshire Water just
what the Datatective self-learning Flowsure system is capable of.
“Water companies are under increasing media and regulatory pressure to reduce the amount of water wasted through leakage. It is particularly critical for a
water company to know which leaks need fixing as a priority before major disruption occurs.”
Page 5

Growth prompts new position at Meteor
Responding to continued growth in demand for its remote camera systems, Meteor Communications has appointed Chris Kaye as Business Development
Manager with specific focus on the Drainage Authority sector.
Welcoming Chris to the company, Managing Director Matt Dibbs says: “With over 20 years of experience, supplying water boards, water companies and industry
with telemetry equipment, Chris has a keen understanding of the applications for which this equipment has been designed. He is therefore in an ideal position
to help customers choose the most appropriate equipment, and derive maximum benefits from the technology that is now available.
“This is a new post created specifically to handle the growing demand from customers needing visibility of remote infrastructure such as flood channels, trash
screens, storm culverts, pump stations, weir gates and sluices.”
The Meteor Communications remote camera systems enable the acquisition of high quality real-time images from locations where no local power or data
infrastructure exists. They can be integrated into existing systems, used as standalone units or supplied and installed as a complete web hosted solution.
Images can be taken on a timed interval basis or they can be triggered by an input from a sensor such as water level or movement, or by a digital output from
the telemetry system.
Chris says he is delighted with the new role, adding: “This is an exciting position because we are now able to deliver good quality images from sites that were
previously considered too difficult or expensive to monitor using cameras.
“Hundreds of these systems are already in operation, dramatically improving the management of site services; helping to determine which locations require a
visit and providing vital information when an urgent response is required.” The Sensors for Water Interest Group (SWIG) has appointed Andrew Chappell from
the Environment Agency as its new Chairman.
Nivus release a new clamp-on mounting system
The manufacturer of measurement systems provides a quick and easy-to-use fastening
system for its contactless flow meter systems using clamp-on sensors. This method uses
sensors fastened on the outside of the pipe which measure through the pipe wall. The
transit time difference method uses two sensors which are installed exactly in a certain
distance to each other depending on the conduct diameter.
Installation using the new NIVUS mounting system is intuitive and can be done easily by just
one person. Expenses and efforts for sensor alignment can be reduced to a minimum thanks
to the perfect interaction between the transmitter setup assistant and the installation
device with measure rail. The only thing that needs to be adjusted is the sensor distance
since the sensors are aligned in parallel due to the rail system. The sensors can be fastened
within a few seconds using quick-release elements.
Another advantage of the fastening system comes into play when the coupling paste needs to be replaced or with other maintenance works. The sensors can be
released and repositioned without the need to be realigned by using quick-release elements. There are no additional tools required to mount the system. The
fastening system is easy to transport due to its light weight and is also highly suitable for portable measurement systems.
NIVUS provide contactless measurement systems for permanent installation or as self-sufficient solutions for temporary measurements. Areas of use can be
primarily found in the water industry. Due to contactless installation the measurement method is particularly suitable for applications featuring very high
hygienic standards such as drinking water supply or also for retrofit installation. Temporary measurement installations are mainly used to verify processes or
already existing measurement systems.
Page 6

Improving Resilience in AMP7
Getting the right data to measure asset health and support resilience will be crucial for water companies in meeting their AMP7 aspirations, writes Phill Tuxford.
‘Resilience’ and the delivery of ‘resilient’ water and wastewater services is one of the key words when it comes to preparing for AMP7 and resilience is a word
that we’ve used for many years here at Detectronic.
Data to support resilience and measure asset health has become increasingly important. As we head towards AMP7, there is a clear focus on asset performance
indicators and Measures of Success (MoS), both of which can have a significant impact on the financial and operational performance of a water company.
Asset health and resilience go hand in hand. Water companies are certainly taking their obligations on asset health and, by consequence the resilience of those
assets, very seriously and realise that each asset requires continued scrutiny. There are external challenges to take into account, such as climate change and
asset degradation as well as the ever-present pressure of achieving regulatory compliance; it’s a moveable feast that requires constant adaptation and analysis.
Understanding what is meant by asset health is key to achieving resilience. It should be viewed as a number of different elements including a measure of the
condition of the asset and its performance as well as the measure of it being fit for purpose. And all elements add up to a picture of how resilient each individual
asset is.
Resilience is nothing new. The Water Act 2014 included a duty for Ofwat to “further the resilience objective and asset health” by making it a strategic aspect
of the sector’s ability to provide reliable and resilient water and wastewater services to current and potential customers. And asset health was highlighted in
Ofwat’s consultation on the outcomes framework for PR19 that offered draft expectations on how water companies should address asset health and improve
reporting requirements.
As part of our role as monitoring specialists, we are committed to delivering new products and our R&D team is working on creating several new tools to
facilitate resilience and further improve asset health. The latest product in this arsenal is specifically designed to inform asset performance: the ORAKEL Asset
Performance Indicator Tool.
One of our corporate objectives is to help Water and Sewerage Companies (WASC) to prepare for PR19 and the challenging metrics in AMP7 and the ORAKEL
API Tool is a result of this collaboration and the intricate mining our many data archives.
It monitors the constituent of waste water being received at the water treatment works, and features a multi-analyser which has an integral flow channel
allowing the system to calculate daily loads as well as instantaneous loading at the works. Correlating this flow and load data with other data from a series of
smart sensors located within the network, it is now possible to develop a series of metrics that can be used to identify performance upstream in the catchment.
All data is channelled through the Detectronic Data Centre where skilled analysts work through the different data sets to correlate and develop the models
needed to generate the correct metrics for the MoS.
We are also using automated predictive analytics to reduce pollutions and prevent flooding and, as such, have developed another key monitoring and resilience
tool: the Detectronic Alarm Manager. Providing real-time detection and alarm notification, the purpose of the Detectronic Alarm Manager is to enable even
more efficient management of wastewater networks and avert environmental damages, costly clean ups, fines, regulatory penalties and negative publicity.
Many water companies have been active in trialling and testing new technology aimed at measuring and managing asset health but Ofwat’s ‘Targeted Review
of Asset Health and Resilience in the Water Industry’ September 2017 concluded that adoption of these technologies is still limited.
We support Ofwat in their belief that more can be done in this area and we would encourage every water and sewerage company to contact us to find out how
our tools and expertise can benefit their business.
Intelligent Water Systems Challenge Launches For Second Year
The Intelligent Water Systems Challenge is back for a second year to encourage participants to use innovation and data to help solve some of the most difficult
issues facing water and wastewater utilities. The goal is to demonstrate the value of intelligent water systems to utilities and foster adoption of smart water
technologies, as well as give students, professionals, and technology experts the opportunity to showcase their talents and innovation with a focus on leveraging
data using the tools to help utilities make better decisions.
The 2019 Intelligent Water Systems Challenge, which will run from February 11-September 23, 2019, will make general problem statements and example datasets
available to participants and will use webinars to introduce participants to the datasets and underlying systems. Scenarios will focus on collection systems,
wastewater treatment systems, drinking water treatment systems, source water/watershed, and distribution networks. Teams with innovative solutions will be
invited to present their results in person at WEFTEC 2019 in Chicago for final judging. The winning teams will receive cash awards and the top team will receive
$10,000.
The Challenge hosted by LIFT, a joint effort by The Water Research Foundation and the Water Environment Federation, is also supported by American Water
Works Association, Cleveland Water Alliance, International Society on Automation, Smart Water Networks Forum, The Water Council, and WaterTAP.
“We are excited to build on last year’s successful LIFT IWS Challenge launch, to highlight the tremendous opportunities offered by intelligent water systems and
the great collaborative work taking place in the industry amongst utilities, universities, and technologies,” said new WRF CEO Peter Grevatt. “As we continue to
support and promote innovation in the water sector, we are also looking for ways to integrate practical applications,” WEF Executive Director Eileen O’Neill said.
“Our hope is that the Intelligent Water Challenge will demonstrate the value of intelligent water systems to utilities and help foster the adoption of smart water
technologies.”
Last year a team from the Great Lakes Water Authority and the University of Michigan won the first-ever Intelligent Water Systems Challenge for using data
analytics to develop a tool to maximize the use of existing collection systems and minimize combined sewer overflows in Detroit.
Page 7

Previously Deputy Chairman of SWIG, Andrew Chappell takes over the position from Justin Dunning, Sales Manager at Chelsea Technologies Group.
Oliver Grievson, also a member of the SWIG Board, formerly at Anglian Water and now Technical Lead for the water industry at Z-Tech Control Systems will take
up the position of Vice Chairman.
In September this year SWIG will host their 5th biennial conference - since its first inception in 2009 the event has become one of the UK’s leading conferences
for sensor development in the water Industry.
SWIG currently has a Call for Papers out for the conference on the following topics:
• Catchment monitoring and management solutions
• Drainage infrastructure and networks
• Water distribution networks and how sensors being used to help water companies move towards smart networks
• Data analysis to increase operational & financial efficiency
Sensors for Water Interest Group appoints new Chairman
Cybersecurity Is Key To Smart Metering Deployment
As adoption of advanced metering infrastructure (AMI) becomes more widespread, its appeal to cyber-attackers will undoubtedly increase, and addressing
security vulnerabilities across layers — and by different stakeholders — must be taken into account from the outset.
This infrastructure essentially offers an integrated system of smart meters, communications networks, and data management systems that enable two-way
communication between utilities and customers. Globally, we are seeing more requirements for automation at endpoints as utilities look to remotely diagnose
and debug issues in the field.
In theory, every area of any system is open to risk: Because AMI allows for bi-directional communication and remote management of in-field devices, security
breaches could allow unwanted changes to be made to device configuration and settings.
As such, stakeholders in the ecosystem need to take responsibility for ensuring their respective layer is secure and that the interfaces between vendors, system
integrators, and utilities are as impenetrable as possible. AMI systems will have to adopt multi-layer security protocols to provide multi-level protection against
potential threats.
AMI often applies to utilities that are of national significance, and failure to adequately secure systems against vulnerabilities can result in dire consequences for
stakeholders and end users alike.
Among the challenges that operators face in securing their AMI systems is that there are currently no standards directly relating to AMI. There are, however,
standards relating to the various components of an AMI system, and common to information and communication technology (ICT) installations, that operators
still need to adhere to.
Security By Design
For example, radio communications is generally covered by IEEE 802.15.4 (the technical standard which defines the operation of low-rate wireless personal area
networks), while data protection and privacy is covered by (amongst others) the EU’s General Data Protection Regulation (GDPR) or South Africa’s Protection of
Personal Information Act (PoPI).
Other related standards that can help improve security of AMI systems include the ISO 27000 family, ISO 15408, RFC 2196, ANSI 62443, IEC 62443, and
guidelines from a number of committees including TC CYBER, CISQ, NERC, and NIST. The European Union has proposed a standardized cybersecurity certification
framework. It is likely that any locally developed government regulation will be based on standards such as the ones listed above.
Methods currently being used to combat breaches include secure data communications using encryption, secure database design, and proper access control
using proven authentication methods, amongst others. In addition, cybersecurity is increasingly benefiting from intelligence-driven capability supported by
machine learning.
The most important aspect is that each component of the AMI system be designed from the start with security in mind and the ability to adaptively react to
threats based on continuous, intelligent risk profiling.
The correct implementation of security best practices prevents, as far as possible, breaches of complex systems, and allows AMI component manufacturers to
develop skills in the area of cybersecurity that help protect customers from potential and unwanted cyber-attacks.
However, while utilities may often rely on service providers and vendors to comply with cybersecurity regulatory requirements, it is incumbent on all parties to
adhere to the highest level of security as mandated by a global standard if possible.
Page 8

Medora Corporation Selects Aqua Metrology Systems For Real-
Time Water Quality Data And Predictive Analytics
Medora Corporation (Medora) and Aqua Metrology Systems (AMS) have teamed up to deliver a complete trihalomethane (THM) compliance solution for
water utilities to manage harmful disinfection by-products (DBPs). Medora, a market leader in THM removal spray aeration technologies with more than 200
installations, has announced that it will be using AMS’ online THM and THM Formation Potential analyzer, THM-100, to provide real-time and predictive analytics
data to design and operate its spray-aeration system more efficiently, thereby saving utilities high treatment costs while ensuring compliance with regulatory
standards. THM levels in a water treatment system can change rapidly and are highly influenced by changes in raw quality and water age. Without real-time
and high-frequency actual and predictive data on THMs across their networks, water treatment companies face the risks of under-treating their water or the
substantial costs they incur from over-treatment.
“Real-time THM formation potential data on both treated and raw water ensures maximum advantage is taken of aeration systems to deliver compliant water
to the consumer,” said Rick Bacon, CEO of AMS. “Medora is the first THM removal solutions provider to embrace real-time monitoring to drive its intelligent
aeration and mixing systems. The integration of real-time water quality data and advanced treatment system is a prime example of an intelligent water treatment
system designed for the benefit of the utility and their customers.”
“The first step in solving a problem is to understand the problem,” said Cliff Tormaschy, CEO of Medora Corporation. “AMS’ unique capability to develop real-
time intelligent predictions of THM formation will enable the design of a cost-effective remediation processes and ensure that we offer clients an intelligent
data-driven solutions for achieving THM compliance.”
Bryan Galvin, Wells and Reservoir Supervisor for the Town of Gilbert, Arizona who has been using the high-frequency online THM data from AMS’ THM-100
since October 2017 to manage DBPs within the town’s extensive and complicated network said, “The online THM analyzer has acted as the ‘brains’ of the
THM remediation efforts in place across our reservoirs and pumping stations. Having access to this type of quality data is very comforting and has allowed for
the operational certainty we did not have before. With this data, we have been able to develop a fully automated air stripping and aeration system because it
provides rapid assessment of the impact of ever-changing THM levels and validation of our remediation process. Going forward, real-time THM data will confirm
our Medora Corporation THM Removal System operates as needed, resulting in significant cost-savings while ensuring compliance with regulatory standards.”
WaterSmart Software Launches Integration-As-A-Service
Offering To Unlock Data Insights For Water Suppliers
WaterSmart Software, the self-service and customer engagement platform leader for the water utility industry, recently announced the introduction of an
innovative new service offering known as Integration-as-a-Service (IaaS).
Water utilities make substantial investments in data systems that run their operations. Unfortunately these systems often don’t share information, creating
data silos that leave various departments without a holistic view of operations or customer behaviour. Integrating these disparate data systems is critical to
generating actionable insights that can drive down costs and improve operational efficiency.
The WaterSmart self-service platform sits on top of existing utility systems including meter management, customer information, enterprise resource planning,
work order management, rebate tracking, SCADA, and others. Leveraging standardized integration protocols, WaterSmart’s IaaS offers bi-directional data
exchanges between previously siloed systems, resulting in vastly improved cross-system data insights, increased service reliability, and seamless, cross-
departmental communication exchange.
Benefits Of WaterSmart’s IaaS Include:
• Aggregated data analysis tools to drive previously invisible insights into customer behaviour, water consumption, and system operations
• Unified business processes and data workflows between siloed, yet commonly used systems
• Consolidation of user interfaces and reduction of ‘multiple screens’
• Ongoing interface monitoring to ensure consistent and reliable data exchange
• Annual system audits to identify integration inefficiencies and plan for future interface changes
“The water industry has suffered from a lack of standardization for decades. Isolated systems strand data and impede transparency among various utility
departments,” said Kevin Kern, WaterSmart Chief Executive Officer. “By launching our innovative Integration-as-a-Service offering, WaterSmart can break down
information silos, unlock actionable data insights, and help accelerate operational efficiency throughout the utility.”
Itron Network Technology Among First To Receive Wi-SUN FAN
Certification
Itron, Inc., which is innovating the way utilities and cities manage energy and water, announced recently the Itron Bridge 5-WS is one of the first products
to receive Wi-SUN Field Area Network (FAN) 1.0 certification. The Wi-SUN Alliance granted certification to products based on their compliance to the FAN
communications profile and their ability to interoperate with other Wi-SUN FAN certified products, as verified by an independent third-party testing laboratory.
This important industry milestone is the result of several years of intense collaboration between many technology suppliers that include leadership by Itron.
In the same way the Internet is accessible to many different makes and models of smartphones and computers, the Wi-SUN FAN 1.0 standard enables different
industrial devices to interconnect onto common, secure, industrial-grade networks. The certification of the Itron device, with integrated Gen5 NIC hardware,
indicates the Itron Network platform is capable of supporting the Wi-SUN FAN 1.0 specification. This NIC can be used in many different devices in an industrial
IoT network.
“Itron along with other key Promoter members of the Wi-SUN Alliance including our long-time strategic partner Cisco have demonstrated our commitment
to the development and evolution of this standard technology to create a truly interoperable open network ecosystem,” said Sharelynn Moore, senior vice
president of Networked Solutions at Itron. “We are pleased to be among the first to achieve this initial certification.”
Page 9

Smart Energy Water And IBM Sign Multi-Year Agreement To Speed
Innovation On The Cloud
Smart Energy Water (SEW), a global energy and water cloud platform provider serving over 150+ utilities worldwide, has signed a multi-million dollar agreement
with IBM to leverage the IBM Cloud for SEW platform global deployment over the next five years.
Through the new agreement, SEW will access the flexibility and scalability of the IBM Cloud to provide a common global infrastructure for their enterprise
web and mobile applications. These workloads include customer engagement and mobile workforce engagement applications, online bill processing, energy
efficiency and demand response applications, reward programs as well as tools for real-time data collection and management in the field. For example, a large
scale energy company may turn to SEW to deploy its full digital customer and workforce engagement platform with IBM Cloud. SEW can now scale its services
faster, more easily and at global scale to help the company meet the fluctuating demand of its customers.
This agreement comes as SEW looks to grow its business and tap into advanced offerings like analytics, Artificial Intelligence (AI), machine learning and Internet
of Things (IoT). By hosting these workloads on the IBM Cloud, SEW can gain more value from its data and accelerate the development of new tools that can help
improve efficiency and engage customers in new and personalized ways.
The energy and utilities industry is grappling with an aging infrastructure, growing client demand for affordable, reliable and environmentally sustainable
electricity, as well as stringent government mandates on energy efficiency and water conservation. These challenges, coupled with the growing expectations of
today’s tech-savvy consumers, have driven a rapid need for change and are forcing many utilities to create new business platforms and tap new technologies to
solidify a competitive advantage.
“Consumers are open to new ways of engaging with their utility,” said Harman Sandhu, President Smart Energy Water. “Together with IBM, we can deliver
solutions at large scale that help utilities lower the cost-to-serve by moving customers from the call centre to lower-cost digital channels, personalize service to
increase overall customer satisfaction, and target customers for the right opportunities for value-added programs and services.”
The SEW and IBM agreement also provides a platform to jointly expand accretive and complementary go-to-market efforts globally.
“Smart Energy Water is anticipating the major impact connected technologies will have on their customers business,” said Brad Gammons, global managing
director, IBM Energy, Environment and Utilities. “By investing in data, their workers can do their job better than ever before and customers will have access to
self-service capabilities that can help improve client service.”
From managing renewables’ fluctuating energy levels to bringing new efficiency tools to consumers, utility providers are increasingly turning to hybrid multi-
cloud solutions to help meet the demands of a more sustainability-focused, digital society. TenneT Energy, Ista UK, and Hydro Ottawa have recently turned to
the IBM Cloud to help them build new customer services, save money, and generate revenue.
How Can We Start The Journey To Smart Water Networks?
In the developed world, potable water is delivered to people via a complex infrastructure consisting of water catchment, water treatment, water storage
(reservoirs, towers), and water distribution (pipes). The first two elements are well understood; what is less understood is what happens to water as it journeys
to the tap. A potable water distribution system is a living organism — pipes are lined with biofilms and inorganic matter that react with the water on its way to
the customers. The pipes pass through soil, under rivers, through cement; any small fissures or holes can lead to ingress and a further deterioration in water
quality.
Today, most water companies react after the event to these changes in water quality. The “sensors” are often customers. This is too late. It’s not good enough to
have manual water samples taken once every month or so. This operating regime does not make it possible to even think about real-time control of distribution
networks to maximize water quality, improve resilience, and reduce operating costs.
We need to get a better “close to real time” understanding of our distribution networks so that we can manage them, predict events, and better control the
system. We need to get SMART.
We are at the beginning of a journey that will allow us to answer these questions. The journey towards smart water networks has begun. Some water companies
are already several steps along the flightpath.
At a recent Innovation Sprint event, the single biggest blocker to the uptake of smart water was identified as culture and the difficulty in getting all stakeholders
to engage and collaborate. It was taken as read that technology is not an issue. The Internet of Things (IoT), small and power-efficient water quality monitors,
cloud-based platforms for data analysis, artificial intelligence (AI), machine learning — all the technologies are there, now.
Nosingleprovidercanproducethesensorsneededtomeasurethedata,thedatatransfersystems(GlobalSystemforMobileCommunications[GSM],Narrowband
IoT [NB-IoT]) needed to move the data, the Internet Protocol needed to analyze that data and deliver actions, and the manpower and know-how needed to
install and maintain the sensor and data collection infrastructure. No single water company will learn all the lessons needed on their own.
Collaborations with technology provider groupings based on meritocracy and involving supply chain competitors will have to be formed to maximize the rate
and scale of success. End users and water companies will need to have a paradigm shift and share lessons learned. The real innovation is in this area, not the
technology.
The opportunity to start working towards SMART is here, now.
Technology is ready. Are you?
Page 10

i2O Continue To Contribute Innovative Thinking To The Water
Industry
In 2018, i2O added new clients, extended its smart network solution set, enhanced quality, further reduced hardware cost and passed it onto clients, and
continued to contribute innovative thinking to the water industry. The beginning of 2018 saw i2O achieve ISO 27001 certification, the internationally-recognised
standard for best practice in information security and managing critical data. The accreditation – which is the gold standard when it comes to information
security and data management – gives i2O’s clients confidence that we look after their data to strict standards.
Expanding its production line to enable in-house Advanced Pilot Valve (APV) manufacturing
i2O’s APVs were previously made by a sub-contractor. However i2O took the decision to manufacture the valves itself in March 2018 and invested in a new
assembly line. Switching APV production in-house has provided greater control over quality, improved product development and allowed refurbishment of
existing units. Reaffirming i2O’s commitment to reducing costs, the move also enabled them to pass these savings onto their clients.
This announcement came just two months before the Woolston production facility celebrated its two year birthday. The in-house manufacturing facility has
given i2O the opportunity to closely control quality and maintain their position as a leader in product quality whilst also reducing costs.
i2O solutions selected worldwide to address the challenges water utilities face
Throughout 2018 i2O expanded its reach to six new countries, including Argentina, Australia, Mali, Morocco, Oman and Romania.
As the population continued to increase in Lebanon and water demand soared, in April i2O announced that the water authority of Beirut and Mount Lebanon
installed i2O’s dNet solution to gain detailed insight into the performance and condition of its water network.
In September, i2O officially started operations in Argentina when 50 Loggers were commissioned in the Mendoza Province, which is home to 1.6 million people.
New android App as part of dNet solution for logging, visualisation and alarms
The new application was launched in July 2018 and has allowed water utility technicians to apply settings using a standard mobile phone or tablet device instead
of a laptop or PC. This gives water utilities increased convenience, faster deployment and reduced costs.
4th
smart water network solution launched – eNet
In September i2O announced the addition of eNet to its suite of smart network solutions. eNet is an incident management system tailored to the needs of water
utilities. It can be used for bursts, sewer overflows, water quality events, security breaches, and health & safety incidents. The new solutions is powered by
Badger Software’s CLIO product, the UK’s leading supplier of Critical Incident Management software.
November saw an advance in i2O’s oNet advanced pressure management solution when the Control Logger device was launched, a pressure and flow logger
with 3 pressures and bidirectional flow capability.
www.wex-global.com
WEX GLOBAL 2019
Applying Intelligence to the
Circular Economy in Water and Energy
4th
– 6th
March 2019 | Porto, Portugal
Register your
interest now!
Page 11

Environment Agency awards remote
camera framework deal
The Environment Agency (EA) has awarded a multi-year contract worth up to
£2M to Meteor Communications for the supply of up to 800 remote camera
systems. The cameras will build on an existing network of over 450 Meteor
cameras that have been installed across the country over the last 4 years,
monitoring critical flood infrastructure including grilles, screens, channels,
culverts and automated remote structures. The new cameras are a valuable
addition to the EA’s network of flood defences which better protect thousands
of homes and businesses from flooding all year round.
Under the contract Meteor will supply the robust, low power, real-time MRC
camera systems in addition to associated services, including secure hosting and
web portal access. The cameras employ 3G/GPRS communications to provide
continuous access to high quality images of important infrastructure via a
secure web portal, with data integrated into the EA’s existing systems. Manging
Director Matt Dibbs says: “This award recognises the value that is being derived
from our cameras and enables a strategic change in the management of remote
infrastructure; instead of conducting routine site visits, operational staff can be guided to the locations most in need. This lowers costs and carbon footprint, and
improves the speed of response, which is of course critically important for flood infrastructure.
“Thereareawidevarietyofapplicationsforthistechnology,soinadditiontotheEAourcustomersalsoincludeWaterUtilities,NetworkRail,LondonUnderground,
construction companies and major UK airports.”
Gordon Wilson, Area Flood and Coastal Risk Manager for the Solent and South Downs, said: “The Environment Agency manages and maintains around 1,000 km
of coastal defences, 7,000 km of flood defences and 17,000 structures.
“We are always looking for ways to make the most of technology. These remote cameras can help our operational staff to spot and resolve any issues quickly to
help us better protect homes and businesses from flooding.”
The EA’s cameras provide early warning of blocked trash screens, and
monitor other flood defence features such as storm drains and pumping
stations. Flood and Coastal Risk Management Officers can monitor the
cameras using any web enabled device using Meteor’s secure web portal,
or via the EA’s own systems.
The Meteor Data Centre web portal allows images to be viewed in real-time,
along with historic images, slideshows and galleries for ease of analysis.
Camera deployment can be adapted to suit the site and the application, and
four versions of the camera are available to cover almost every requirement.
The most commonly deployed version is the Complete Camera Pillar System.
Supplied with a 28Ah battery pack and a 20W solar panel kit, the pillar can
be deployed quickly and easily in remote locations; operating year round in
all weather conditions.
A smaller Mini Pillar system, running on 12V DC or 240V AC power, is ideal for applications where the camera needs to be mounted on a pole, and a long rage
camera version is popular for railway applications. Customers requiring the rapid deployment of an autonomous system are able to choose the portable system
which is supplied with a PELI battery pack.
Once deployed, the cameras typically acquire and send an image every 60 minutes. Additional images can be requested at any time, via the website or directly
by SMS or email. The cameras also offer an Enhanced Polling (EP) mode, which places the camera into a fast acquisition mode for a set period of time. This can
be activated via the web portal; automatically with a level sensor, or by sending a command via email or SMS.
EP therefore provides users with access to more frequent images during periods of high water flow or level; raising visibility of site conditions with greater
granularity of images at the most critical times. Alert emails are also sent when level sensors go into alarm, with an attached image, giving users instant warning
and visual confirmation.
In some applications the cameras directly interface to the EA’s legacy systems (such as SETEL and SWANTEL) and also feed images directly to public access
websites, data archives and social media feeds such as Twitter.
In addition to remote cameras, Meteor Communications also develops and installs low power, water quality monitoring equipment. Customers for these systems
include the EA, industry, water companies, consultants, researchers, river authorities, drainage boards and academia. In common with the cameras, the water
quality monitoring systems are quick and easy to deploy, even in remote locations with no data or power services.
Page 12

Facing the dual challenge of aging infrastructure and the drum beat by taxpayers for them to do more with less, U.S. water utilities are striving for resilience. A
combination of population growth, urbanization and climate change strains their systems, and traditional funding streams are limited.
It’saturningpointforthewaterindustry,andutilitiesarerecognizingthattheirfuturerestswith“digitalwater”asthemeanstoaddresscriticalwatermanagement
issues across the globe.
Utilities are embracing data and infrastructure in new ways to maximize efficiencies. Water has become a high-tech proposition, with data—the “digital” in
digital water and increasingly powerful analytics that give utilities actionable insight to get the most out of their assets, predict problems before they impact
operations, and prioritize infrastructure investment.
Beyond merely enabling water managers and governmental entities to build more efficient systems, analytics stands to transform the world of water through
digitization that already enjoys a broad footprint in everything from health care and factories to retail and media interests. Over the past decade, distributed
metering and sensoring technology across service territories have pushed the Internet of Things deeper into client organizations, creating staggering amounts
of data.
The true value of a digital water program emerges when operators move from archiving and analysis of historical data to forward-looking predictive and
prescriptive analytics. Just as the ubiquity of smart phones and intelligent devices has redefined our understanding of connectivity, the power of data to
bolster system effectiveness is changing our understanding of water infrastructure. Algorithms, for instance, can cull through data sets to identify previously
undetectable changes in vibrations on a pump or changes in water pressure within a system and schedule pre-emptive maintenance, helping anticipate leaks or
asset failures and inform the roadmap of capital investments. In resource-conscious regions, there also is growing urgency around the use of data to help sustain
and secure supply.
Yet despite all of this, there’s an undeniable truth: Identifying components of a digital water program is one thing. Adopting a holistic solution is quite another,
resting largely on data-capture software applications that can harness information to improve operations. Analysis that drives decision-making, recognizes and
adapts to changing conditions and critically helps match demand with the supply resources at hand is the heart of a digital water program.
Water industry broadly not yet maximizing use of data
In the water industry, there’s evidence that too many utilities still are on the sidelines, failing to exploit all that data can offer. According to Black & Veatch’s
2018 Strategic Directions: Water Industry Report, just 14 percent of survey respondents are using their supervisory control and data acquisition (SCADA) device
information that’s collected to predict asset failure, as well as to monitor system health and other operational purposes. Just over one-third reported using
SCADA for operational purposes only, and less than half said they are using SCADA to monitor both system health and operational purposes.
That’s against the backdrop of expectations that capital costs will continue to rise as infrastructure ages well beyond end-of-life expectations and regulatory
uncertainty increases, leaving the industry’s digital evolution linked to conversations regarding sustainability. Scepticism about a proposed federal infrastructure
plan adds additional complexity to questions about who will pay for vital repairs and upgrades. Calls to prepare for climate change and build resilience against
extreme weather events also are stretching already thin budgets. Even so, water industry leaders in the United States and overseas are reinventing how
technology is used to solve industry challenges—and to make a more compelling case for stakeholders and regulators when it comes to infrastructure funding
and upwardly adjusted rates.
Migrating to digital water means understanding manageable risks
To be sure, the amount of data moving across networks is staggering, defies an accurate count and always is growing, meaning the curve for data-hungry
applications will continue to rise so long as regulatory compliance, planning of future investments and predicting asset failure rely on it.
That’s not to say the migration toward maximum use of that data doesn’t come with risks. As the Internet of Things proliferates through connected devices and
artificial intelligence propels further system automation, the complexity of interactions on utility networks increases as webs of connected devices have opened
new entry points for hackers to disable critical infrastructure or release personal information.
Recent cybersecurity cases underscore the threats. In 2018, it was reported that the water treatment plant system of a European utility was compromised by
malware aimed at mining cryptocurrency. Ransomware incidents reveal the conundrum for organizations considering the transition to more robust use of data:
How can we make our systems smarter but also safer?
But interestingly, according to the Black & Veatch report, physical and cybersecurity threats rank comparatively low among survey respondents’ challenges and
even dropped in importance from 2017. How utilities manage and safeguard both customer data and behind-the-fence data transport will be crucial.
Moving to digital water will test the comfort levels of many of that industry’s leaders who’ve long resisted technologies that are disrupting the power and
telecommunications sectors. Their concerns are real: Will too much reliance on automation and data override human intuition and control? Can they adequately
protect their systems against hacks and privacy intrusions? And even if the benefits of data are clear, how do they convince sceptical stakeholders that the
payoffs are worth the investment? After all, projects—now more than ever—must be hard-wired to performance and the bottom line.
It requires an appreciation that data performs because it informs, giving keen insights about asset health. It reports and predicts customer consumption and
equipment failure. It forecasts how flood-control systems will fare under load and much, much more. Putting this information to work requires two crucial
components: the decision to embrace data and to find experienced partners who can help water and treatment providers manage and act on that data.
Opinion:
‘Digital Water’ Gains Sway as Utilities
Push to Maximize Assets & Efficiencies
Page 13

Article:
Smart Water Starts
with the Why
What are some of the biggest global challenges, trends, and opportunities for the smart water sector in 2019? To answer these questions, the Smart Water
Networks Forum (SWAN) spoke with four industry experts from Australia, North America, the UK, and India. From a utility CEO perspective, it starts with the
why. “You need to spend time talking about smart water and what it means,” explained George Theo, CEO of Unitywater and chairman of the SWAN Asia-Pacific
Alliance. “The more time you spend understanding how people can adapt to and use smart water outcomes, the less the resistance when the time comes to
roll out smart water initiatives. While people could be a barrier because it requires change to ‘the way we do things around here,’ your people can also be your
greatest advocate to removing barriers.” Theo acknowledged that, of course, there will be challenges with technology, software and platforms, “but they will all
pale into insignificance if you don’t have the people on board to embrace the change to deliver the benefits.”
Global Smart Water Challenges
In India, there is a simple lack of understanding. According to Kailash Shirodkar, founder and CEO of Smart Water & Waste World and lead partner with the SWAN
India Alliance, “The concept of a ‘smart utility’ is still in its infancy [in India] and while there are a lot of academic discussions on the topic, no major utility has
made any significant initiative towards its adoption/realization.” He noted that another barrier relates to the lack of making the business case surrounding the
transition to a smart utility, as most utilities are not profitable. “Also, since most utilities are government-driven,” he added, “priority is often concentrated
toward populist and citizendriven schemes.”
Meanwhile in the UK, Regional Optimization Manager of Anglian Water and Chairman of the SWAN European Utility Alliance Andy Smith views immaturity of
the supply chain as a primary obstacle. “There are so many offerings at present, several of which overlap, emphasizing the need for a period of consolidation/
integration that can only be driven by suppliers collaborating and fully understanding the challenges faced by water utilities,” he said, adding that there is also
still a great deal of uncertainty about the potential risks in terms of cybersecurity as well as a skills gap. “We traditionally have been hard engineering focused,
with low staff turnover — this has resulted in a lack of recruitment in terms of digital and analytics’ capabilities.”
In North America, Gary Wong, global water industry principal with OSIsoft and chairman of the SWAN North American Alliance, stresses a lack of collaboration
as an overarching barrier. “We still face a highly fragmented industry with little collaboration between utilities, technology providers, and investors,” he said.
Cultural Trends
Smith acknowledged that, traditionally, UK utilities have a history of being reactive rather than proactive in terms of problem solving, “seeing ourselves as being
almost the fifth emergency service.” But he believes this is changing. “[There’s] a real focus on outcomes, in terms of customer, resilience and sustainability,
which is leading to collaboration of all stakeholders across the sector,” he said.
In North America, Wong concurred, “The culture needs to change and we’re seeing innovation and leadership embracing digital and new technologies that drive
efficiencies.”
Data Management Trends
According to Wong, “The data doesn’t lie, so having ease of access to real-time data with context is critical for people to take action and make smarter decisions.”
Theo stressed data integration as a key trend. “Identifying what data you need to capture and how it is to be used to improve decision making is the key trend
that will emerge,” he said. “How can you monetize the data and therefore develop new products and services for your customers to make their engagement
with a utility easier and hassle free? How can you use the data converted to information to lead to better customer insights and solutions, asset management
decisions, and environmental outcomes?”
Smith noted a focus on the value of data science and smart water management. “We have been leveraging emerging technologies such as AI, Big Data, and
Digital Twins to drive informed decision making. This brings the additional challenges of how utilities manage the quality, quantity, alignment and processing of
these data sets to maximize the benefits that can be delivered in terms of additional insights to the industry.”
2019 Opportunities
The key,according to Theo,is building understanding. “Weneed to be crystal clearabout the problem wewant to solveand whywewant to solveit. Understanding
thewhyisextremelyimportantinthatitwill galvanizeanorganizationbehind thesmartwateraspirationsandfocustheenergy,intellect,passion andcommitment
of our people to achieving our goals through smart water initiatives. If your people are on board from across the organization, then you have a very good chance
of rolling out solutions that will work for all.”
With India’s planned 100 smart cities, there is a significant opportunity for a smart utility as these cities grapple to squeeze efficiencies from their water
infrastructure. “The water infra structure already exists in these cities,” Shirodkar stated, “but a lack of proper planning has meant that the non-revenue water
and losses are quite high.” These cities, he suggested, would form the first wave for the adoption of smart technologies. “Key among those would be: smart
metering, using IoT for better and more efficient management of operations, and GIS-driven hydraulic modelling for better network design,” he said.
Another opportunity is to alter the technology procurement process for utilities. For instance, Anglian Water’s “Shop Window” is a physical and virtual test bed
where the utility can collaboratively work with its supply chain to pilot new ideas, technologies and processes to learn how to solve current and future challenges.
“Our willingness and track record in collaborating with suppliers to support the development of their offerings has enabled solutions to be developed, that are
fully integrated to deliver multiple outcomes,” explained Smith.
Page 14

Article:
Can we future-proof water
utilities’ data transmission?
BT’s CN21 initiative to convert to IP broadband ultimately promises reduced OPEX, lower maintenance and an enhanced customer experience. However, the
decision to not develop like-for-like services following the cessation of Time Division Multiplex (TDM) private wire in 2020 and Public Switched Telephone
Network (PSTN) services in 2025, poses significant challenges.
Whilst digital transformation and an integrated supply chain are important goals of Ofwat’s 2020 vision, IP migration shouldn’t be forced. It should be timely
and cost-effective, with a choice of solutions, minimising downtime and protecting customers. So, how can we efficiently transmit data to monitor and control
infrastructure and assets pre, during and post IP migration?
Fortunately, there are data solutions that don’t just fill the gap between analogue and digital. The right solution will enable digital asset management, automation
and analytics to propel water utilities towards insights-driven innovation.
Water, Water Everywhere
Private wire is no longer available for new outstations and new PSTN services can’t be purchased after 2023. Interim solutions, like SOTAP (Single Order
Transitional Access Product) are expensive for low bandwidth communications, as is fibre connectivity. Communication providers will likely advocate switching
to SOTAP when it becomes available in 2020 and water companies embracing this option will have to commit to full IP migration by 2025. VSAT isn’t a viable
alternative as this residential grade public network system lacks the requisite security, reliability and resilience. Other issues are that many telemetry and SCADA
systems operate in silos and multi-supplier landscapes can be complex and expensive.
Our clients’ biggest concerns are the cost of migration, and that failure to meet deadlines means downtime. Their priority is a solution that protects their
customers; avoids regulatory fines and reputational damage; and fulfils their practical requirements.
The ideal solution must communicate seamlessly with legacy Telemetry/SCADA; comply with a range of protocols; receive schedules and control signals; provide
sufficiently low latency; and be viable post IP migration. Operational control over signal parsing, scheduling and profiles; advanced archiving capabilities and a
manual download function are also essential. According to Kaspersky’s 2018 State of Industrial Cybersecurity Report, cutting-edge security remains of paramount
importance, as 31% of the global businesses surveyed experienced one or more industrial control system security incidents last year.
“One size fits all” doesn’t work for the diversity of applications, data and time-scales, so it’s essential to identify an end-to-end solution that enables customisation
and proper system integration.
A Bridge Over Troubled Data
Expertly configured Satellite data and voice solutions meet these requirements and support analogue and IP applications concurrently. Whilst fixed line and
cellular can be inaccessible in remote locations or natural disasters, satellite offers a range of fail-safe hardware and services that can be integrated for a
bespoke end-to-end solution. Historically satellite was expensive, but good providers will offer flexible payment, like a 5-year lease-purchase. Our water experts
are creating a calculation tool that allows clients to compare the pricing of their current systems, other solutions and a lease-purchase of our solutions, to
demonstrate the cost benefits of satellite.
Secure Private Network
TSAT is a scalable, configurable, two-way data solution supporting Serial and IP systems, with near-global coverage over a private satellite network. Independence
from public infrastructure means optimal security and reliability. TSAT enables direct communication between process control centres and remote locations;
local and remote operation; terminal grouping to optimise bandwidth; VoiP and visual images; and it’s suited to “always on” applications. Pricing is a flat rate
and it can be supplied with minimal investment for ground-station equipment making it cost-efficient even for smaller networks and point to point applications.
It’s ideal for transmitting real-time data and for remote monitoring and control applications.
Extending M2M Capabilities
The BGAN M2M satellite service with on-demand, voice and data IP connectivity over the Inmarsat network, is ideal for lower level data requirements. It has
low power consumption and offers a solar-powered option, two-way encryption and a metered pricing model. BGAN expands the scope of M2M applications
to manage assets in remote locations. The robust terminals are easy to install, scale-up and maintain. It’s widely used for data backhaul, real-time asset and
environmental monitoring and smart metering.
When selecting a provider, it’s important to choose one that offers a range of solutions, satellite networks and add-ons like data analytics, to create a tailored,
end-to-end, regulatory compliant solution that works with a variety of protocols like WITS and IEC870.
With the right satellite solution water utilities can turn the challenges of IP migration into an opportunity to create a smarter network, enable insights-driven
innovation and achieve long-term efficiency, security and sustainability.
Page 15

Case Study:
Transforming a hidden leak into
excellent customer service
Background
Jyväskylä Energy Group, a world-class water utility located in Central Finland’s largest city, has a three year service contract with TaKaDu to increase the efficiency
of its water network management. The project was overseen and implemented by Pisara, Jyväskylä
Energy’s smart water solutions unit.
Since implementation, TaKaDu’s Central Event Management (CEM) solution has helped Jyväskylä Energy to improve its operational efficiency, save energy and
water, reduce repair costs and improve customer service. Based on big data analytics, TaKaDu’s cloud-based solution enables utilities to detect, analyse and
manage potential events and incidents, such as leaks, bursts, faulty assets, telemetry and data issues, operational failures and other anomalies
Hidden leak event “lifecycle”
In November 2018, TaKaDu detected an anomaly in the water supply of one of its sub-divisions under the management of the municipality, Uurainen. Located
near the city of Jyväskylä, Uurainen buys water from Jyväskylä Energy under exceptional circumstances. TaKaDu’s advanced analytics technology classified the
anomaly as a potential leak with all the relevant information (magnitude, zone, start time, etc.), and alerted Jyväskylä Energy’s analysts. Following internal
verification, the analysts contacted the Uurainen municipality’s network manager and asked them about the extra water consumption, and to check for a
possible leak in their network.
Uurainen started to investigate and no leaks were found in their main network. After confirming that it was not in their central network, Uurainen published
a release to their residents and the smaller operators, who purchase water from them, to inform them about a possible leak and to ask them to check their
systems. After a short time, one of the operators found the leak in their network and quickly fixed the problem. The whole process took one week in total –
from the time TaKaDu detected the ‘event’ until the time the leak was repaired before it turned into a ‘sudden’ burst. The repair was also confirmed by TaKaDu
verifying that the consumption pattern was back to normal behaviour.
Results: significant water & cost savings
Due to the early detection of the leak, Uurainen (a sub-network of Jyväskylä) benefited from significant water and cost savings, since they are billed for all their
operators’ water consumption. The hidden leak event could have gone on for weeks or months, before showing up in the system or outside. Uurainen had not
detected the water loss by its own reports, and it had not been reported by anyone in thecommunity. Hidden leaks such as these can remainhidden for weeks
or even longer until someone notices a burst.
From its detection until repair, the estimated water loss during the week was 1,530 m3
at a cost of EUR 3,000. If the leak had continued, the water and financial
loss could have been huge, as shown in the table below:
Time period Estimated water loss (m3
) Cost (Euros)
1 month 6,261 12,272
3 months 18,783 36,815
12 months 76,176 149,305
Summary
Jyväskylä Energy showed its commitment to customer
service, responding quickly to the problem. Even though this
billable water was paid for by Uurainen, Jyväskylä Energy
was committed to resolve the event quickly, sharing the
information they had as quickly as possible. Through the
early detection and fast communication with the relevant
stakeholders – inside the utility itself, with Uurainen and
between Uurainen and its consumers – the detection and
repair cycles were relatively short, preventing serious damage
later. TaKaDu was the only network solution which detected
the problem, before any disruption to the public. From
detection until resolution, TaKaDu acted as the centralized
platform for managing the entire life-cycle of the event and
streamlining the communication channels.
Page 16

Case Study:
Using Algorithmically
Enhanced Satellite Data to
Improve Water Quality
Introduction
Satelytics is an industry innovator in imagery analytics providing spatial constituent concentration derived from spectral imagery. We are able to provide valuable
data to our clients using imagery analysis techniques, trained scientists, and proprietary algorithms processed with issued US patents. At Satelytics, it is our
priority to be on the cutting edge of technological developments so we can provide our clients accurate, cost-effective imagery products as quickly as possible.
Advances in satellite and computer technology have made the utilization of these images in the enhancement of water quality more effective than ever. Current
earth observatory satellites in conjunction with new image acquisition platforms, such as “nano-satellites”, will empower us to acquire high-resolution, low-cost
imagery with frequent revisits. We combine the datasets from the sensors on these platforms with sophisticated machine learning technology and algorithm
development to detect and classify objects on the ground more accurately and quickly than with human-based observation. Today, Satelytics is able to easily
and accurately identify solutions that improve safety and quality of bodies of water, and we are leading in the implementation of transformative water quality
enhancement technology.
Our Process
Satelytics employs a four-step process in the identification and remediation of water quality issues.
This four-step process has been proven to be successful in several cases. We are able to accurately and efficiently identify problems and find solutions that
benefit both our clients and the environment.
• Identify the Issue – Satelytics utilizes satellite imagery and our unique algorithms to identify the concentrations of contaminants in bodies
of water.
• Isolate the Source – We are able to use our imagery, algorithms and scientists to locate the land areas contributing nutrients to bodies
water.
• Recommend Solutions – Our scientists analyze point-source problems and recommend partnering solutions that may include multiple
abatement practices and remediation strategies.
• Monitoring Program – We develop a plan to continue monitoring mitigation efforts to determine effective implementation.
An example of Phosphorus Assessment
In rhis example historical satellite data ranging as far back as 1984 was obtained
and this was utilized to analyze point-source phosphorus pollution. The use of
satellite imagery over a multi-year historical period is required for conducting
trend analysis to determine where the “hot spots” exist for phosphorus in the
watershed. This is achieved using multiple images over a predetermined time
period. To enhance the utility of the phosphorus imagery Satelytics studies
other surrogates throughout this period related to high phosphorus such as
chlorophyll-a and cyanobacteria. Hot spots can be identified through trend
analysis, during both high flow after heavy rain and normal flow conditions.
Correlation of higher constituent concentrations in water with land location hot
spots yields significant information into areas of interest.
After identifying hot spots in the body of water, Satelytics conducts a study of
phosphorus on land in the watersheds. Satelytics’ patented technology is used
to measure the relative spatial concentration of phosphorus on land. We use
our analysis to identify potential land sources of excessive nutrients. Once hot
spots are identified, Satelytics will assist in creating a plan that details effective
remediation strategies and partnering solutions, which may include:
• Phosphorus remediation berms
• Use of best farming practices for phosphorus application
• Use of non-phosphorus fertilizers
• Identification and remediation of relevant septic leakage
This big-picture approach allows assessment of remediation effectiveness
by truly observing the entire water body. After an imagery assessment is
conducted the most effective remediation strategies can be increased, and the
non-effective strategies discontinued.
Case Study #1
Petit Lac St. Francois in Quebec, Canada experienced significant issues with high phosphorus resulting in Harmful Algal Bloom (HAB) problems. Satelytics utilized
satellite data and topological maps to reveal particular farms—indicated with the arrows below—were high on a hill with a valley connecting them to Petit Lac
St. Francois. After we identified a source of the problem, the remediation strategy selected was the construction of phosphorus remediation berms around these
Page 17

farms and application of non-phosphorus fertilizer. Satelytics processed imagery analysis provided the means to focus remediation efforts on a high impact area.
Case Study #2
Clear Lake in California has historically had major HAB problems. Clear Lake is a very large (43,000 acre) lake with thousands of acres of land draining into
the lake. With such a large region, locating the origins of phosphorus is quite difficult using ground sampling. Our client was compelled to determine where
phosphorus runoff originated after a high flow rain event. Satellite imagery revealed higher concentrations of phosphorus in the northern portion of the lake’s
watershed. These processed satellite images illustrated areas on land where phosphorus remediation would have significant impact. The remediation strategy
for Clear Lake is ongoing; however a macro view of total phosphorus in the water was generated as well as a micro assessment by conducting a pixel analysis.
This emerging technology allows lake managers to better view and understand the true dynamics of lakes and their watershed systems.
Conclusion
The utilization of intelligent satellite imaging is a global paradigm shift in water quality improvement technology. The four-step process, along with multiple
algorithms and scientific expertise is proven to identify effective methods to abate and remediate phosphorus and prevent harmful algal bloom problems in
bodies of water. After identification of the problem areas and implementing abatement methods, a variety of monitoring resources can provide further analysis
including:
• Plotting single month data variability over the years analyzed
• Plotting seasonal variations over the years analyzed
• Comparing constituent variability in a chronologic sequence
• Analysis of relative total phosphorus on land for the entire watershed
Farms on a hill northeast of the lake (left), phosphorus accumulation in the lake (right).
Phosphorus problem in Clear Lake California Watershed. Red is high. Dark blue is low.
Page 18

Article:
Understanding flowmeter specifications
When choosing an instrumentation control strategy, users should look at a host of variables and utilize the RMS equation. Get out your calculator and read the
fine print: “over full range” vs. “of full range.”
A common problem in water reclamation plants is selecting proper instrumentation equipment. Plant personnel will try to choose equipment that monitors
accurately with minimal maintenance. Users see equipment accuracy presented in many ways, and it’s important to understand the differences. If an instrument
has an accuracy claim of 0.5% of full scale, for instance, users should recognize the actual accuracy diminishes as the operating conditions fall below the full-
scale setting. Sometimes, though, claims that a meter offers 0.5% of reading over full range may be heard. Although the difference may sound insignificant, it
could be very costly to an owner. Imagine, for instance, that a paddle-wheel flowmeter claims to have an accuracy of ±0.5%. Suppose, further, it is a percent
of full range, and the full range is 50 ft per second (ft/sec). If the flow range used is 6 ft/sec, which is common in treatment plants, the actual accuracy is much
different than expected:
0.005 x 50 ft/sec = ±0.25 ft/sec
If the user applies this accuracy against a flow rate of 6 ft/sec, the actual accuracy is:
±0.25/6 ft/sec = ±0.0417, or 4.17%
Comparing a magnetic flowmeter with an accuracy of 0.5% of reading to a Doppler flowmeter with an accuracy of 0.5% of full range yields a similar result. A
common problem occurs when a city or municipality uses two different types of flowmeters. Imagine one meter is a highly accurate magnetic flowmeter located
in a meter vault to monitor the plant’s effluent flow, and the other is a Doppler meter monitoring the influent flow. This meter’s accuracy diminishes as the flow
rate drops. Case histories have shown the plant appears to be either generating wastewater, because the effluent is more than the influent, or something is
evaporating the wastewater. In both cases, neither of these conditions really exists. What is really happening is the Doppler meter is not matching the accuracy
of the magnetic meter. The difference between 0.5% of 12 million gallons a day (mgd) and 4.17% of 12 mgd is substantial:
(4.17% - 0.5%) x 12 mgd = 0.44 mgd, or 305 gal/min
Matters are made even worse if the Doppler meter is used for pacing chemical feed into the wastewater with the same inaccuracies, resulting in either overdosing
or under-dosing. Water treatment plants have low, average daily and high peak demand flows, and further, low and average daily flows occur more frequently.
This demonstrates the importance of being cautious in choosing meter types for those flow variables. Many types of flowmeters suffer in performance as the
flows decrease and approach the lower end of their viable flow range. Therefore, pacing during low flow periods may be highly suspect. Chemicals and the
analytical instruments for measuring the effects of these chemicals are becoming more costly, and corrosion due to under-dosing or overdosing wastewater can
be costly to equipment. All of these may contribute to effluent that is a danger to wildlife and, in extended cases, human life.
Importance of repeatability
Another tool in evaluating equipment is repeatability, defined as the quantity that characterizes the ability of an instrument to give identical indications or
responses for repeated applications of the same value of the quantity measured under the same conditions of use. In the past, when equipment operated on
motion balance, where equipment used linkages and temperature compensation values, repeatability was critical. Today, however, a number of field instruments
work on force balance techniques, such as piezoelectric crystals, capacitance and strain gauges. These all work on the principle that if force is put on an
instrument, there should be no motion, though an electric signal is generated on the output of that instrument. There are still flow, level and chemical measuring
devices that do not work on the force balance principle, and for these types, looking at the repeatability of that piece of equipment is still important. A steady
widening of the repeatability is an indication that something is going wrong with the instrument.
Although some might believe good repeatability is a measure of accuracy, that is incorrect. To understand the difference between accuracy and repeatability,
imagine an archer shooting at a conventional archery target. Suppose one archer hits the bulls-eye consistently. Because he was always accurate, the shots were
repeatable. Now imagine an archer that hits the target but misses the bulls-eye consistently. Although the archer has good repeatability, the archer was not
accurate. Good repeatability does not guarantee accuracy. If users do not see a proper accuracy statement on equipment but only a repeatability statement,
caution is recommended.
Rangeability and uncertainty
One of the most common problems with instrumentation equipment is the exaggeration of its range. How many times has a meter read flow rates at velocities
of 1 to 100 ft/sec, giving the impression the user can read flows accurately through that entire velocity range?
What often goes unmentioned is the particular meter’s accuracy has a 10:1 turndown ratio. This means that a meter sized to measure a range of 0 to 30 mgd
has a true accuracy over the full range 3 to 30 mgd. Below 3 mgd, the meter accuracy diminishes. Additionally, different types of meters have different turndown
ratios over their full range. It is common for a Venturi tube, for example, to have two transmitters measuring the flow. This is because a Venturi tube with one
transmitter measures accurately with a 6:1 turndown ratio over the full range. Examining a range of 0 to 30 mgd, the meter’s accuracy diminishes below 5 mgd.
The range over which the instrument meets the stated linearity of uncertainty requirements is its “rangeability.” Uncertainty is the range of values within which
the true value lies with a specified probability. Uncertainty of ±1% at 95% confidence means the instrument will give the user a range of ±1% for 95 readings out
of 100.
Another common error occurs during the equipment sizing. In the water reclamation industry, it is a common practice to assume that solids in wastewater
will settle out around a velocity of 2 ft/sec. A magnetic flowmeter reads accurately if the minimum velocity is above 2 ft/sec, but below this, settling is likely to
occur—and who can then say what the accuracy really is?
Page 19

Typically, designers size plants to handle increased flow capacities for 20 years. For this reason, designers often oversize pipes for early life-cycle flow, and there
is corresponding settlement inside the pipe. This settling can also occur in the inner liner of the meters. Because these meters are velocity-sensing devices with
an assumed constant cross section, they will give a false reading if the inner liner becomes coated with sludge.
A solution may be to reduce the size of the meter to increase velocity by utilizing a pipe reducer on the inlet side and a pipe expansion section on the discharge
side of the meter. If possible, avoid connecting the reducer and expander directly onto the meter. Manufacturers recommend that when users reduce the pipe,
the flowmeter has a minimum of six to 10 pipe diameters upstream from an elbow or valve and at least two pipe diameters downstream of a pipe elbow or valve.
This provides a less distorted flow profile for the meter to read.
Be certain it’s possible to lose the pressure head when reducing the meter. Maximum velocities should not exceed 15 ft/sec. By maintaining a minimum scouring
effect inside the pipe, sludge build-up inside pipes and any in-line equipment will diminish, helping avoid measurement errors and costly maintenance downtime.
Misconceptions and truths
Some water/wastewater professionals ask for the accuracy of a certain flowmeter, level or pressure-measuring device and, upon hearing a low number, think
that everything involved with the flowmeter will be of the same accuracy.
However, the meter accuracy is not the accuracy for the entire flow system. A mathematical equation known as the root mean square (RMS) correctly determines
the accuracy of the complete system. Consider the case of a magnetic flowmeter that records flow locally, sending an analog signal to an operator’s workstation
via a programmable logic controller (PLC).
Users must look at each component’s accuracy: a magnetic flowmeter (±0.5%); a magnetic flowmeter transmitter (±0.5%); a wire connection to the recorder
(±0.01%); a wire connection to a local control panel terminal block (±0.01%); and the I/O card of the PLC (0.4%). Each component in the system has its own
measurement errors and uncertainties, which contribute to the overall accuracy of the complete system. In real cases, there could be more components
attached to a control system.
To use the RMS method, first square each number, yielding 0.000025, 0.000025, 0.00000001, 0.00000001 and 0.000016. Second, add the numbers. Then find
the square root of the sum. The entire system has an accuracy of approximately ±0.813% instead of 0.5%. This accuracy equation works for any individual
chemical, pressure, level, temperature or flow loop.
Remember, too, that no two flowmeters or instruments will have exactly the same accuracy. For this reason, the accuracy statement should indicate a ±
component.
When choosing an instrumentation control strategy, look at all the manufacturers’ equipment literature regarding accuracy. Consider the range, repeatability,
turndown ratio and piping constraints. Choose similar equipment types, and utilize the RMS equation.
Page 20

Conferences, Events,
Seminars & Studies
Conferences, Seminars & Events
March 2019
WEX Global 2019
4th - 6th March 2019
Porto, Portugal
Hosted by WEX Global
Flow Metering in a Smarter Water Industry
6th
March 2019
Swindon, UL
Hosted by Sensors for Water Interest Group
WWT Smart Water Networks
21st
March 2019
Birmingham
Hosted by Water & Wastewater Technology
May 2019
SWAN Forum Conference 2019
15th -
16th
May 2019
Miami, Florida, USA
Hosted by Smart Water Networks Forum
June 2019
Global Leakage Summit
25th -
26th
June 2019
London, UK
Hosted by London Business Conference Group
September 2019
17th
International Computing & Control for the Water Industry
2nd-4th September 2019
Exeter University, UK
Hosted by University of Exeter
Intcatch Conference
4th
-6th
September 2019
London, UK
Hosted by Intcatch2020
Sensing in Water
24th
-25th
September 2019
Nottingham Belfry, UK
Hosted by Sensors for Water Interest Group
Conferences Coming Soon
Flow Metering in a Smarter Water Industry
Where: Swindon Steam Museum, Swindon, UK
When: 6th
March 2019
The water industry has been challenged to make further significant cuts in
leakage and consumption in the next 10 years. Technology, in the form of
smarterandmoredatadrivensystems,isexpectedtoplayamajorroleinhelping
meet these targets. Flow is likely to remain one of the most fundamental and
important parameters for understanding and managing networks from source
to tap. So how will the demands on flow measurement and metering change?
Will it, for example, be for better accuracy, low flow sensitivity, data availability
or assurance of data quality? How will the flow measurement and metering
systems being developed and installed now meet those needs? This seminar
will look at the demands on flow measurement and metering in tomorrow’s
networks and the solutions being developed and implemented to meet those
challenges
Smart Water Networks 2019
Where: Birmingham Conference & Events Centre, Birmingham, UK
When: 21st
March 2019
The transition between PR14 and PR19 has seen the water industry expe-
rience a paradigm shift, making innovation and smarter ways of working a
strategic imperative.
The increased drive to understand infrastructure in real time and pre-empt
network issues have become an essential aspect to providing a resilient and
improved service to the customer.
From smart metering to IoT and AI, technology optimisation is key to improving
day-to-day operations in addition to ensuring the long-term success of the
industry.
Smart Water Networks Forum 2019
Where: Downtown Hyatt Regency in Miami, Florida, USA
When: 15th
- 16th
May 2019
Now in its 9th year, the Annual Flagship event of the Smart Water Networks
Forum (SWAN) the leading global hub for the smart water and wastewater
sectors, brings together progressive global utilities, leading solution providers,
researchers, consultants, and academics to further accelerate the smart water
industry.
This year’s conference has the aim of Navigating the Smart Water Journey:
From Leadership to Results taking the current activity around Water 4.0 and
the Smart Water Industry and making a part of the everyday global water
industry as a whole.

WEX Global is the place to create new business in the
water industry. The global exchange is for suppliers, utilities
and the leading thinkers in water and energy to work
together, meeting and talking in person over three important
days.
FEATURED SESSIONS INCLUDE:
‘WATER 4.0’ SMART WATER SESSIONS AT
WEX (IN ASSOCIATION WITH WIPAC)
1. Communication & Security in Water & Wastewater
2. Instrumentation & Control in the Water Industry –
Sponsored by Hach
3. BIMS and the Water Sector
4. Improving Asset Management using Intelligent
Monitoring Solutions
5. Turning Data into Informed Decision-Making
6. Digital Desalination in the Circular Economy: Intelligent
Water for the Future Sponsored by Acciona
THE INNOVATIONS FORUM
SPONSORED BY AQUALIA
An interactive forum featuring six game-changing new
technologies presented by invited companies. Judged
by an international panel of distinguished experts, the
winner will receive the Aqualia Innovation Award, to be
presented at the WEX Global Gala Dinner on 5th March
2019.
Contact us to find out more about attending
WEX Global and to see the full agenda!
SPEAKERS 2019
With more than 30x countries represented to
date and counting, WEX hosts speakers from both
commercial and technical backgrounds, working across
the public and private sectors. Meet
directors or equivalent from companies including
the following live at WEX:-
• AB InBev
• Aguas de Gaia
• Aguas do Porto
• Aguas do Portugal
• Aguas do Tejo Atlantico
• Algerian Energy Company
• Anglian Water
• APG–Neuros
• Asian Water Magazine
• BESIX
• BeWater
• Black & Veatch
• Budapest Waterworks
• CDM Smith
• City of Cincinnati
• Cole Engineering
• Czech Water
• DC Water
• EPEA - Switzerland
• EPAL
• FCC Aqualia
• Finnova Foundation
• Green Tech Challenge
• Guyana Water Inc
• Hach
• Hydrolia Water Works
• Kalundborg Utility
• Krevox
• L’Oréal
• Nairobi Water
• National Water &
Sewerage Corporation
• NWWEC
• ONEE
• Portuguese Water
Partnership
• Remondis Aqua
International
• SABESP
• Sonede
• South East Water
• Stantec
• Suez
• Sweco
• Jamaica National Water
Commission
• Uganda National Water &
Sewerage Corporation
• United Utilities
• Utico
• Veolia
• West Basin Water
• WRc
• Yorkshire Water
…and more being added
every day!
‘WEX has a remarkable reputation in the water industry
as the go-to place to do significant networking
and to meet the right partners to move
your technologies forward.’
Malcolm Fabiyi, Drylet
Applying Intelligence to the
Circular Economy in Water and Energy
4–6 MARCH 2019 | CITY OF GAIA, NR PORTO, PORTUGAL
+44 (0)1772 429808
info@wex-global.com
www.wex-global2019.com
SPONSORS INSTITUTIONAL SUPPORTERS
Page 22

WIPAC Monthly February 2019

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WIPAC Monthly February 2019