The document discusses the importance of hiring skills for leaders and avoiding costly mistakes. It notes that Zappos CEO Tony Hsiech estimated bad hires cost the company over $100 million. When interviewing candidates, leaders should assess their role expertise, leadership potential, ability to work as part of a team and solve problems, communication skills, and consistency. Leaders should also check for biases like only hiring those similar to themselves and avoid stereotypes. The best companies reinforce practices like maintaining high hiring standards, documenting feedback, including others in decisions, and focusing on skills over distractions.
1. HIRING IS A SKILL AND IT
SHOULD BE YOUR MOST
IMPORTANT ONE
2. Zappos CEO, Tony Hsiech once estimated that
his own bad hires cost the company well over
$100 million.
It’s not young leaders or managers but even CEO’s
who need to constantly improve and learn the
trade.
3. What do we do to
avoid hiring
mistakes & ace at
interviewing?
4. Check if you can answer these at the end of
your interview?
•Role Related Expertise : Can they do the work—do they have the
required expertise?
•Assessing for Emergent Leadership: Will they do the work—do they
have the self-starting, self-directed personality needed?
•Are they a team player and a team leader?
•Are they problem-solvers?
•Are they communicators?
•Are they consistent achievers?
Most importantly : Do they fit our culture?
5. HIRING BIAS: Check yourself to see if
you’re:
• Gravitating towards a candidate who is
similar to you
• Basing your hiring decisions on
stereotypes about candidate
competencies
• Wary of anyone who we perceive as a
threat to our position in the organization
Interesting read on Unconscious Bias:
http://www.fastcompany.com/3036627/strong-female-
lead/youre-more-biased-than-you-think
6. The best companies in the world continuously
reinforce these practices:
• Set the bar high for quality – Do not give in to the pressure, Fight for
quality
• Document your detailed feedback immediately after an interview –
Never leave it for later
• Do not make unilateral hiring decisions – Onboard your team and
cross functional colleagues into the process
• Hire Objectively – Focus on Skills and eliminate distractions
