Active listening and vulnerable collaboration


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2013 MBAA/NAMS presentation, "Active Listening and Vulnerable Collaboration as Foundational Elements in the Education for Sustainability." Martha Cook, Malone University; Maria Lai-Ling Lam, Malone University; and Adam Klemann, Malone University

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Active listening and vulnerable collaboration

  1. 1. Active Listening and Vulnerable Collaboration as Foundational Elements in the Education of Sustainability Martha J. B. Cook (Ed.D.) Maria Lai-ling Lam (Ph.D.) Adam Klemann (M.Sc.)North American Management Society Conference, March 1, 2013
  2. 2. Objectives1.To share the development of skills of active listening and vulnerable collaboration in various communication contexts in the journey of corporate sustainability.2. To encourage management educators to cultivate the virtues of active listening and vulnerable collaboration in the education of sustainability.
  3. 3. DefinitionsSustainability is to educate our students to know how tobuild on the best of the past, adapt and meld it with thepresent and sustain it for the future.Active listening is best defined as the speaker with avocal or written message, the listener verifying orparaphrasing the message, and the speaker either agreeingwith the meaning of the message or writing the messagewith deeper clarification.Vulnerable collaboration is willing to give up controland accept new ideas which enable participants to movetoward a positive direction.
  4. 4. Our beliefs•  Historically, humans can develop the capacity of active listening and vulnerable collaborating in various contexts.•  Presently, students need to develop their capacities of self-discipline to pace, manage, and reflect information.•  Ideally, learners need to be more reflective about their experiences of communication in various contexts and be more flexible in the process of listening and collaborating. ! !•  Time matters.•  Virtues formed.
  5. 5. Our Practices•  Practicing diversified experiences with active writing and listening•  Integrating experiential learning•  Introducing to educators through technology
  6. 6. A Graduate Student’s feedback “Now that our class has ended, I want to extend my thanks for your work in the class. It was a difficult class that required significant effort, but the hardest part for me was choosing between letting the learning change my life or just getting through the material and assignments and moving on. I decided to open myself to learning what God was teaching me and acknowledged that I had unsustainable areas in my life that needed to change. I have begun to change and realize that the changes need to be for the rest of my life.”
  7. 7. Conclusion•  1. To know how to preserve the good practices of active listening and vulnerable collaboration in our civilization.•  2. To demand more energy and skills in the context of advanced communication tools.•  3. To keep practicing the skills of being vulnerable in active listening and the collaborating process.
  8. 8. Discussion Contact emails: Maria Lam (; Martha Cook (;Adam Klemann (