1. Nohelia Melendez
Homestead, FL / Cell: 786-575-4098
Email: Noheliamelendez@yahoo.com
EDUCATION
Florida International University, Miami, FL, Chaplin School of Hospitality & Tourism Management
Bachelor of Science Degree in Hospitality Management December 2016
GPA 3.5
Certifications:
 CVENT (2016)
 SERVESAFE (2016)
EXPERIENCE
COMPREHENSIVE HEALTH SERVICES, HOMESTEAD, FL January 2017- Present
DEPUTY/SCHEDULING TEAM
 Follow multiple scheduling protocols for each worker.
 Through inbound calls, receive and find solutions to facility and examine scheduling issues.
 Utilize different computer systems to research and identify each employee data.
 Assist other departments with routine administrative duties or obtaining missing components as needed.
COMPREHENSIVE HEALTH SERVICES, HOMESTEAD, FL June 2016- January 2017
YOUTH CARE WORKER
 Perform duties in a safe manner, Following corporate safety policy.
 Provide residential care and line of sight supervision of unaccompanied minors, mostly ages 13-17.
 Provide oversight during recreation, meal time, relaxing time and play.
 Assists during transition and movement of children from one activity to the next and one physical location
to another.
 Interact with children in an appropriate manner, including playing games or during recreational time.
 Maintain Case file and Database in accordance with Office of Refugee and Resettlement guidelines
(ORR).
 Ensure safe operating conditions within area of responsibility.
RADIOSHACK CORPORATION, FLORIDA CITY, FL June 2012- March 2015
SALES CONSULTANT
 Oversaw cashier operations including calculating daily deposits, and opening and closing registers prior
to opening and after closing.
 Delegated a team of 4 employees to ensure great customer service, and conduct inventory to keep track of
gross profit.
 Managed team members accordingly to seek out tasks including visual merchandising and creating
planograms to strategically market products to customers.
 Complied with Store Manager Requests including increasing service plan sales, daily, weekly and monthly
gross profit goals.
 Processed Wireless sales for AT&T, Sprint, & Verizon Wireless, as well as analyzing and finalizing
contracts and insurance agreements.

2. ZOO MIAMI, FL May 2011- December 2011
GROUP SALES INTERN
 Assisted in the planning and coordination of special events, managing volunteers ensuring the event runs
smoothly.
 Coordinated event logistics, including registration and attendee tracking, presentation and materials
support and pre- and post-event evaluations.
 Created charts, calculating budgets in Microsoft Excel to organize data, and ensure they adhered to the
plan.
 Welcomed groups of school summer camps of thirty-five students each, on a weekly basis and assisted
with coordinating food, drinks, and a clean and organized atmosphere with a quality visit and experience
at the zoo.
ADDITIONAL INFORMATION
 Languages- English, Spanish
 Software Skills- Microsoft Office, PowerPoint, Microsoft excel, Social Media
 Volunteer- South Beach Wine & Food Festival 2016
REFERENCES
ERICA COSTALES DIANA VEGA
Store Manager,RadioShack Corporation Group Sales Manager, Zoo Miami
811 N Homestead Blvd, Homestead, FL 33030 12400 S.W. 152 Street, Miami, FL 33177
(786) 548-9967 (305) 251-0400, Ext. 84940