Nicole Hernandez is a 39-year-old single Trinidadian woman pursuing a Bachelor of Laws at the University of London. She has over 15 years of experience in human resources, project management, debt recovery, quality assurance, and administrative roles in software companies, financial institutions, and entertainment. Hernandez holds a BA in Human Resource Management from the University of Greenwich and graduate diplomas in business management from the Association of Business Executives. She is skilled in analytics, supervision, team building, communication, and technical abilities.

1. Curriculum Vitae
Nicole Hernandez -
Marital Status: Single
Nationality: Trinidadian
Age: 39
Address: LP 59 William Trace Foster Road Sangre Grande
Phone: 719-6595
Email: nicakamw@yahoo.com
Tertiary Education: Human Resource Management (BA)
Skills and Competences:
• Analytical
• Documenting
• Conflict Resolution
• Team Building Skills
Work Experience according to Industry:
• Software company
• Financial Lending Institution
• Entertainment
Current Endevours: Bachelors in Law (LLB)
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2. Curriculum Vitae
Linkedin Professional Profile: https://www.linkedin.com/in/nicole-hernandez-81942628?
trk=nav_responsive_tab_profile_pic
EDUCATION
University of Greenwich (UoG) 2014 - 2015
BA (Hons) Human Resource Management
Managing Strategy
Employee Rewards and Development
Industrial Relations
Dissertation
Association of Business Executives (ABE) 2012
Graduate Diploma in Business Management
Corporate Strategy and Planning
International Business Case Study
Managing in Organizations
Project Management
Strategic Human Resource Management
Association of Business Executives (ABE) 2011
Higher Diploma in Business Management
Human resource Management
Management in Action
Organizational Behavior
Principle of Business Law
System Analysis
Accounting
Business Communication and Presentation
Economics
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3. Curriculum Vitae
EXPERIENCE
Pro Sports Bar 2015 - 2016
Project Manager: Creation and Introduction of a Human Resource
Management System
Creation and introduction of: Human Resource Management Policy (this involved
researching the labor laws of Trinidad and Tobago and best practice standards), Job
Descriptions, Employee Incentive Packages, the provision of Customer Service Training
and Overseeing, Controlling and Introducing these packages to help both the employer as
well as employees have a smooth transition of change management.
Western United Credit Union 2014
Project Manager
Analyze and implement the migration of an Arrears Management System from a Period
Management System - This included analyzing the entire loan portfolio records, highlighting
the issues surrounding the records and making recommendations.
Aero Services Credit Union 2013
Project Manager
Analyze and implement the migration of an Arrears Management System from a Period
Management System. This included analyzing the entire loan portfolio records, highlighting
the issues surrounding the records and making recommendations.
AMGECU Credit Union 2012 – 2014
Debt Recoveries Officer
•Meeting with delinquent members to ascertain reasons for delinquency
•Providing solutions such as the restructuring of loans, freezing of interest according to
members’ situation.
•Preparing monthly progress reports for the committees and board members
Micro Software Designs Limited 2007 - 2012
Quality Assurance Officer 11
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4. Curriculum Vitae
• Computer software testing - Ensuring the software met with end user and design
specification. This was validated by testing program to ensure it do what it was design to
do and don’t do what it was not design to do.
• Documenting of: Findings, End User Guides, Testing approach that other testers can use
as reference and
• Providing training to both the frontlinet staff and clients.
Micro Software Designs Limited 2006-2007
Administrative Assistant
Coordinating training sessions, renewing contracts and routing phone calls between clients and
the support department.
Eckler Chemicals 2005
Sales Coordinator
•Ensuring customers were stock up with the company’s product
•Coordinating deliveries between customer and delivery department
Courts Limited 2004
Communicator
•Resolving client complaints
•Coordinating deliveries and returns from customers
SKILLS
• Analytical
• Supervisory
• Team Building
• Communication
•Technical
CERTIFICATES
• Excellence in Customer Care and Service
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5. Curriculum Vitae
• CompTIA A+ Certification
• Advanced Practical Accounting
• Microsoft Office Specialist
• Introduction to Public Relations
• Telephone Sales and Techniques
•Anti Money Laundering & Counter Financing of Terrorism 2014
• Procedure for the Resolution of Disputes under S 67 of the Co-operative Societies Act
CURRENTLY PURSUING
Bachelor of Laws (LLB) University of London
Contract Law
Criminal Law
Common Law Reasoning and Institutions
Public Law
REFERENCES
Beverly Young Collingsworth Howard
AMGECU Credit Union Micro Software Designs Limited
General Manager General Manager
735-4921 688-6780
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6. Curriculum Vitae
• CompTIA A+ Certification
• Advanced Practical Accounting
• Microsoft Office Specialist
• Introduction to Public Relations
• Telephone Sales and Techniques
•Anti Money Laundering & Counter Financing of Terrorism 2014
• Procedure for the Resolution of Disputes under S 67 of the Co-operative Societies Act
CURRENTLY PURSUING
Bachelor of Laws (LLB) University of London
Contract Law
Criminal Law
Common Law Reasoning and Institutions
Public Law
REFERENCES
Beverly Young Collingsworth Howard
AMGECU Credit Union Micro Software Designs Limited
General Manager General Manager
735-4921 688-6780
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