This document provides an overview and analysis of the global IT managed services market from 2016-2028. Some key points: - The market is segmented by service type, enterprise size, end-user, and region. It provides revenue forecasts for each segment from 2021-2028. - Major service types include data center/network management, desktop management, server management, and IT hardware support. Large enterprises and SMBs utilize these services, with top end-users being BFSI, manufacturing, telecom/IT, and healthcare. - North America, Europe, Asia Pacific, Latin America, and Middle East/Africa are the regional segments covered, with market size and growth data for each provided. -

1. Table of Content
Chapter 1 Executive Summary....................................................................................14
1.1 Global IT Managed Services Market Report Scope:........................................................ 14
1.2 Global IT Managed Services Market, 2016 – 2028, (USD Million)................................... 15
1.3 Global IT Managed Services Market: Snapshot .............................................................. 16
Chapter 2 IT Managed Services Market Overview......................................................18
2.1 Product Overview and Scope of IT Managed Services.................................................... 18
2.2 IT Managed Services Segment by Service Type .............................................................. 19
2.2.1 Global IT Managed Services Revenue (USD Million) and Growth Rate (%)
Comparison by Service Type (2016-2021)........................................................... 19
2.2.2 Global IT Managed Services Revenue Market Share (%) by Service Type in
2020................................................................................................................. 19
2.2.3 Data center & network management ................................................................ 21
2.2.4 Desktop management....................................................................................... 22
2.2.5 Server management ......................................................................................... 23
2.2.6 IMAC (Install, Move, Add, Change) .................................................................... 24
2.2.7 IT maintenance................................................................................................. 25
2.2.8 IT hardware support services ............................................................................ 26
2.3 IT Managed Services Segment by Enterprise Size........................................................... 27
2.3.1 Global IT Managed Services Revenue (USD Million) and Growth Rate (%)
Comparison by Enterprise Size (2016-2021) ....................................................... 27
2.3.2 Global IT Managed Services Revenue Market Share (%) by Enterprise Size
in 2020............................................................................................................. 27
2.3.3 Large enterprises.............................................................................................. 29
2.3.4 Small & medium-sized enterprises .................................................................... 30
2.4 IT Managed Services Segment by End-user .................................................................... 31
2.4.1 Global IT Managed Services Revenue (USD Million) and Growth Rate (%)
Comparison by End-user (2016-2021) ................................................................ 31
2.4.2 Global IT Managed Services Revenue Market Share (%) by End-user in
2020................................................................................................................. 31
2.4.3 BFSI (banking, Finance Services And Insurance) ................................................. 33

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2.4.4 Manufacturing Sector ....................................................................................... 34
2.4.5 Telecom and IT Sector....................................................................................... 35
2.4.6 Education Sector............................................................................................... 36
2.4.7 Healthcare Sector ............................................................................................. 37
2.4.8 Aerospace and Defense .................................................................................... 38
2.4.9 Others (Retail, Logistics etc.)............................................................................. 39
2.5 Global IT Managed Services Market by Regions (2016-2021)......................................... 40
2.5.1 Global IT Managed Services Market Size and Growth Rate (%) Comparison
by Regions (2016-2021)..................................................................................... 40
2.5.2 North America IT Managed Services Status and Prospect (2016-2028) ................ 42
2.5.3 Europe IT Managed Services Status and Prospect (2016-2028)............................ 43
2.5.4 Asia Pacific IT Managed Services Status and Prospect (2016-2028) ..................... 44
2.5.5 Latin America IT Managed Services Status and Prospect (2016-2028).................. 45
2.5.6 Middle East and Africa IT Managed Services Status and Prospect (2016-
2028)................................................................................................................ 46
2.6 Global IT Managed Services Market Size (2016-2028).................................................... 46
2.6.1 Global IT Managed Services Revenue Status and Outlook (2016-2028)................ 46
Chapter 3 Global IT Managed Services Market Competition by Manufacturers
(Subject To Data Availability) .....................................................................47
3.1 Global IT Managed Services Revenue and Share by Manufacturers (2016-2020)........... 47
Chapter 4 COVID – 19 Impact Analysis on IT Managed Services Market.....................51
4.1 Global Market – COVID – 19 Impact Analysis ................................................................. 51
4.1.1 Influencing Factors ........................................................................................... 52
4.1.2 Forecast Assumptions....................................................................................... 52
4.1.3 Impact of COVID-19 on Global IT Managed Services Market ............................... 53
4.2 Consumer Buying Behavior on Global IT Managed Services Market .............................. 54
4.3 Global IT Managed Services Market – PESTEL Analysis .................................................. 55
4.3.1 America............................................................................................................ 56
4.3.2 Europe ............................................................................................................. 57
4.3.3 Asia Pacific....................................................................................................... 57
4.3.4 Latin America ................................................................................................... 57
4.3.5 Middle East & Africa ......................................................................................... 58
4.4 Global IT Managed Services Market – Porters Five Forces Analysis ............................... 59

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Chapter 5 IT Managed Services Market – Industry Analysis .......................................60
5.1 Market Drivers ............................................................................................................... 60
5.1.1 Drivers for IT Managed Services Market: Impact Analysis................................... 60
5.2 Market Restraints........................................................................................................... 61
5.2.1 Restraints for IT Managed Services Market: Impact Analysis .............................. 61
5.3 Opportunity ................................................................................................................... 62
5.4 Market Attractiveness Analysis...................................................................................... 63
5.4.1 Market Attractiveness Analysis by Product Segment.......................................... 63
5.4.2 Market Attractiveness Analysis by Application .................................................. 64
5.4.3 Market Attractiveness Analysis by Regional Segment......................................... 65
Chapter 6 Global IT Managed Services Sales by Regions (2016-2021) ........................66
6.1 Global IT Managed Services Revenue and Market Share (%) by Regions (2016-
2021) .............................................................................................................................. 66
Chapter 7 North America IT Managed Services Market Development Status
and Outlook................................................................................................69
7.1.1 North America IT Managed Services Market by Country, 2016-2021................... 69
7.2 North America IT Managed Services Market Size (2016-2021)....................................... 69
7.2.1 North America IT Managed Services Market (USD Million) Size by Service
Type (2016-2021).............................................................................................. 70
7.2.2 North America IT Managed Services Market (USD Million) Size by
Enterprise Size (2016-2021)............................................................................... 71
7.2.3 North America IT Managed Services Market (USD Million) Size by End-user
(2016-2021)...................................................................................................... 72
Chapter 8 Europe IT Managed Services Market Development Status and
Outlook.......................................................................................................73
8.1.1 Europe IT Managed Services Market by Country, 2016-2021 .............................. 73
8.2 Europe IT Managed Services Market Size (2016-2021)................................................... 73
8.2.1 Europe IT Managed Services Market (USD Million) Size by Service Type
(2016-2021)...................................................................................................... 74
8.2.2 Europe IT Managed Services Market (USD Million) Size by Enterprise Size
(2016-2021)...................................................................................................... 75
8.2.3 Europe IT Managed Services Market (USD Million) Size by End-user (2016-
2021)................................................................................................................ 76

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Chapter 9 Asia Pacific IT Managed Services Market Development Status and
Outlook.......................................................................................................77
9.1.1 Asia Pacific IT Managed Services Market by Country, 2016-2021 ........................ 77
9.2 Asia Pacific IT Managed Services Market Size (2016-2021)............................................. 77
9.2.1 Asia Pacific IT Managed Services Market (USD Million) Size by Service
Type (2016-2021).............................................................................................. 78
9.2.2 Asia Pacific IT Managed Services Market (USD Million) Size by Enterprise
Size (2016-2021) ............................................................................................... 79
9.2.3 Asia Pacific IT Managed Services Market (USD Million) Size by End-user
(2016-2021)...................................................................................................... 80
Chapter 10 Latin America IT Managed Services Market Development Status and
Outlook.......................................................................................................81
10.1.1 Latin America IT Managed Services Market by Country, 2016-2021 .................... 81
10.2 Latin America IT Managed Services Market Size (2016-2021) ........................................ 81
10.2.1 Latin America IT Managed Services Market (USD Million) Size by Service
Type (2016-2021).............................................................................................. 82
10.2.2 Latin America IT Managed Services Market (USD Million) Size by
Enterprise Size (2016-2021)............................................................................... 83
10.2.3 Latin America IT Managed Services Market (USD Million) Size by End-user
(2016-2021)...................................................................................................... 84
Chapter 11 Middle East and Africa IT Managed Services Market Development
Status and Outlook.....................................................................................85
11.1.1 Middle East and Africa IT Managed Services Market by Country, 2016-
2021................................................................................................................. 85
11.2 Middle East and Africa IT Managed Services Market Size (2016-2021)........................... 85
11.2.1 Middle East and Africa IT Managed Services Market (USD Million) Size by
Service Type (2016-2021).................................................................................. 86
11.2.2 Middle East and Africa IT Managed Services Market (USD Million) Size by
Enterprise Size (2016-2021)............................................................................... 87
11.2.3 Middle East and Africa IT Managed Services Market (USD Million) Size by
End-user (2016-2021)........................................................................................ 88
Chapter 12 Global IT Managed Services Market Revenue (Value) by Service
Type............................................................................................................89
12.1 Global IT Managed Services Revenue and Market Share (%) by Service Type
(2016-2021).................................................................................................................... 89

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Chapter 13 Global IT Managed Services Market Revenue (Value) by Enterprise
Size .............................................................................................................91
13.1 Global IT Managed Services Revenue and Market Share (%) by Enterprise Size
(2016-2021).................................................................................................................... 91
Chapter 14 Global IT Managed Services Market Revenue (Value) by End-user............93
14.1 Global IT Managed Services Revenue and Market Share (%) by End-user (2016-
2021) .............................................................................................................................. 93
Chapter 15 Global IT Managed Services Manufacturers Profiles/Analysis ...................94
15.1 Accenture....................................................................................................................... 95
15.1.1 Accenture Basic Information, Manufacturing Base, SalesArea and its
Competitors ..................................................................................................... 95
15.1.2 IT Managed Services Types Specification ........................................................... 95
15.1.3 Financials ......................................................................................................... 95
15.1.4 Main Business/Business Overview .................................................................... 96
15.2 Alcatel Lucent................................................................................................................. 96
15.3 Siemens Corporation...................................................................................................... 96
15.4 Hewlett Packard Enterprise............................................................................................ 96
15.5 Microsoft Corporation.................................................................................................... 96
15.6 Cisco Systems Inc. .......................................................................................................... 96
15.7 Dell Technologies ........................................................................................................... 96
15.8 IBM Corporation............................................................................................................. 96
15.9 Company 9 ..................................................................................................................... 96
15.10 Company 10 ................................................................................................................... 96
Chapter 16 IT Managed Services Manufacturing Cost Analysis ....................................97
16.1 Key Raw Material Analysis ............................................................................................. 97
16.2 Key Distributors of Raw Materials.................................................................................. 98
16.3 Proportion of Manufacturing Cost Structure.................................................................. 99
16.3.1 Labor Cost...................................................................................................... 100
16.3.2 USA Labor CostAnalysis................................................................................... 100
16.3.3 EU Labor Costs Analysis .................................................................................. 100
16.3.4 China Labor Costs Analysis.............................................................................. 101
16.3.5 Manufacturing Expenses................................................................................. 101
Chapter 17 Market Effect Factors Analysis .................................................................102

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17.1 Consumer Needs/Customer Preference Change .......................................................... 102
17.2 Economic/Political Environmental Change................................................................... 102
Chapter 18 Industrial Chain, Sourcing Strategy, and Downstream Buyers .................105
18.1 IT Managed Services Chain Analysis............................................................................. 105
18.2 List of Downstream Buyers........................................................................................... 106
18.3 List of Distributors........................................................................................................ 107
Chapter 19 Marketing Strategy Analysis.....................................................................108
19.1 Marketing Channel....................................................................................................... 108
19.1.1 Direct Marketing ............................................................................................ 109
19.1.2 Indirect Marketing.......................................................................................... 109
19.1.3 Indirect Marketing.......................................................................................... 109
19.2 Market Positioning....................................................................................................... 110
19.2.1 Pricing Strategy .............................................................................................. 110
Chapter 20 Global IT Managed Services Market Forecast (2021-2028).......................111
20.1 Global IT Managed Services Revenue Forecast (2021-2028)......................................... 111
20.1.1 Global IT Managed Services Revenue (USD Million) and Growth Rate (%)
Forecast (2021-2028) ...................................................................................... 111
20.2 Global IT Managed Services Revenue (USD Million) Forecast by Regions (2021-
2028) ............................................................................................................................ 112
20.2.1 North America IT Managed Services Revenue (USD Million) Forecast
(2021-2028).................................................................................................... 113
20.2.2 Europe IT Managed Services Revenue (USD Million) Forecast (2021-2028)........ 113
20.2.3 Asia Pacific IT Managed Services Revenue (USD Million) Forecast (2021-
2028).............................................................................................................. 114
20.2.4 Latin America IT Managed Services Revenue (USD Million) Forecast (2021-
2028).............................................................................................................. 114
20.2.5 Middle East and Africa IT Managed Services Revenue (USD Million)
Forecast (2021-2028) ...................................................................................... 115
20.3 Global IT Managed Services Revenue and Forecast by Service Type (2021-2028) ........ 116
20.4 Global IT Managed Services Revenue and Forecast by Enterprise Size (2021-
2028) ............................................................................................................................ 116
20.5 Global IT Managed Services Revenue and Forecast by End-user (2021-2028) .............. 117
Chapter 21 North America IT Managed Services Market Forecast 2021- 2028...........118
21.1 North America.............................................................................................................. 118

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21.1.1 North America IT Managed Services Market by Country, 2021-2028................. 118
21.1.2 North America IT Managed Services Market Size (2021-2028) .......................... 118
21.1.3 North America IT Managed Services Market (USD Million) Size by Service
Type (2021-2028)............................................................................................ 119
21.1.4 North America IT Managed Services Revenue Market Size by Service Type
2024............................................................................................................... 119
21.1.5 North America IT Managed Services Market (USD Million) Size by
Enterprise Size (2021-2028)............................................................................. 120
21.1.6 North America IT Managed Services Revenue Market Size by Enterprise
Size 2024........................................................................................................ 120
21.1.7 North America IT Managed Services Market (USD Million) Size by End-user
(2021-2028).................................................................................................... 121
21.1.8 North America IT Managed Services Revenue Market Size by End-user
2024............................................................................................................... 121
Chapter 22 Europe IT Managed Services Market Forecast 2021- 2028 .......................122
22.1 Europe.......................................................................................................................... 122
22.1.1 Europe IT Managed Services Market by Country, 2021-2028 ............................ 122
22.1.2 Europe IT Managed Services Market Size (2021-2028)...................................... 122
22.1.3 Europe IT Managed Services Market (USD Million) Size by Service Type
(2021-2028).................................................................................................... 123
22.1.4 Europe IT Managed Services Revenue Market Size by Service Type 2024 .......... 123
22.1.5 Europe IT Managed Services Market (USD Million) Size by Enterprise Size
(2021-2028).................................................................................................... 124
22.1.6 Europe IT Managed Services Revenue Market Size by Enterprise Size 2024....... 124
22.1.7 Europe IT Managed Services Market (USD Million) Size by End-user (2021-
2028).............................................................................................................. 125
22.1.8 Europe IT Managed Services Revenue Market Size by End-user 2024................ 125
Chapter 23 Asia Pacific IT Managed Services Market Forecast 2021- 2028.................126
23.1 Asia Pacific ................................................................................................................... 126
23.1.1 Asia Pacific IT Managed Services Market by Country, 2021-2028 ...................... 126
23.1.2 Asia Pacific IT Managed Services Market Size (2021-2028)................................ 126
23.1.3 Asia Pacific IT Managed Services Market (USD Million) Size by Service
Type (2021-2028)............................................................................................ 127
23.1.4 Asia Pacific IT Managed Services Revenue Market Size by Service Type
2024............................................................................................................... 127

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23.1.5 Asia Pacific IT Managed Services Market (USD Million) Size by Enterprise
Size (2021-2028) ............................................................................................. 128
23.1.6 Asia Pacific IT Managed Services Revenue Market Size by Enterprise Size
2024............................................................................................................... 128
23.1.7 Asia Pacific IT Managed Services Market (USD Million) Size by End-user
(2021-2028).................................................................................................... 129
23.1.8 Asia Pacific IT Managed Services Revenue Market Size by End-user 2024.......... 129
Chapter 24 Latin America IT Managed Services Market Forecast 2021- 2028 ............130
24.1 Latin America ............................................................................................................... 130
24.1.1 Latin America IT Managed Services Market by Country, 2021-2028 .................. 130
24.1.2 Latin America IT Managed Services Market Size (2021-2028)............................ 130
24.1.3 Latin America IT Managed Services Market (USD Million) Size by Service
Type (2021-2028)............................................................................................ 131
24.1.4 Latin America IT Managed Services Revenue Market Size by Service Type
2024............................................................................................................... 131
24.1.5 Latin America IT Managed Services Market (USD Million) Size by
Enterprise Size (2021-2028)............................................................................. 132
24.1.6 Latin America IT Managed Services Revenue Market Size by Enterprise
Size 2024........................................................................................................ 132
24.1.7 Latin America IT Managed Services Market (USD Million) Size by End-user
(2021-2028).................................................................................................... 133
24.1.8 Latin America IT Managed Services Revenue Market Size by End-user 2024...... 133
Chapter 25 Middle East and Africa IT Managed Services Market Forecast 2021-
2028..........................................................................................................134
25.1 Middle East and Africa ................................................................................................. 134
25.1.1 Middle East and Africa IT Managed Services Market by Country, 2021-
2028............................................................................................................... 134
25.1.2 Middle East and Africa IT Managed Services Market Size (2021-2028) .............. 134
25.1.3 Middle East and Africa IT Managed Services Market (USD Million) Size by
Service Type (2021-2028)................................................................................ 135
25.1.4 Middle East and Africa IT Managed Services Revenue Market Size by
Service Type 2024........................................................................................... 135
25.1.5 Middle East and Africa IT Managed Services Market (USD Million) Size by
Enterprise Size (2021-2028)............................................................................. 136
25.1.6 Middle East and Africa IT Managed Services Revenue Market Size by
Enterprise Size 2024........................................................................................ 136

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25.1.7 Middle East and Africa IT Managed Services Market (USD Million) Size by
End-user (2021-2028)...................................................................................... 137
25.1.8 Middle East and Africa IT Managed Services Revenue Market Size by End-
user 2024 ....................................................................................................... 137
Chapter 26 Research Methodology............................................................................139
26.1 Research Methodology ................................................................................................ 139
26.1.1 Secondary Research:....................................................................................... 140
26.1.2 Primary Research............................................................................................ 141
26.2 Market Size Estimation Methodology .......................................................................... 142
26.2.1 Market Value Is Estimated Using: Top-Down Analysis and Bottom-Up
Analysis.......................................................................................................... 142
26.3 Data Triangulation........................................................................................................ 143
Chapter 27 Research Findings and Conclusion............................................................144
27.1 Key Insights from Primary Interviews & Survey’s Respondents ................................... 144
27.2 Key Takeaways from Analysts, Consultants, and Industry Leaders .............................. 145

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List of Figures
FIG. 1 Product Picture of IT Managed Services Error! Bookmark n
FIG. 2 Global IT Managed Services Revenue Market Share (%) by Type in 2018 31
FIG. 3 Global Type 1 Market Revenue (USD Million) and Growth Rate (%), (2014 – 2027) 39
FIG. 4 Global Type 2 Market Revenue (USD Million) and Growth Rate (%), (2014 – 2027) Error! Bookmark n
FIG. 5 Global Type 3 Market Revenue (USD Million) and Growth Rate (%), (2014 – 2027) Error! Bookmark n
FIG. 6 Global IT Managed Services Revenue (USD Million) Market Share (%) by Applications in
2018 Error! Bookmark n
FIG. 7 Global IT Managed Services Market for Application 1 Revenue (USD Million) and Growth
Rate (2014-2027) Error! Bookmark n
FIG. 8 Global IT Managed Services Market for Application 2 Revenue (USD Million) and Growth
Rate (2014-2027) Error! Bookmark n
FIG. 9 Global IT Managed Services Market for Application 3 Revenue (USD Million) and Growth
Rate (2014-2027) Error! Bookmark n
FIG. 10 Global IT Managed Services Market Size Comparison and Growth Rate (%) by Regions
(2014-2020) Error! Bookmark n
FIG. 11 North America IT Managed Services Revenue (USD Million) and Growth Rate (2014-2027) Error! Bookmark n
FIG. 12 Europe IT Managed Services Revenue (USD Million) and Growth Rate (2014-2027) Error! Bookmark n
FIG. 13 Asia Pacific IT Managed Services Revenue (USD Million) and Growth Rate (2014-2027) Error! Bookmark n
FIG. 14 Latin America IT Managed Services Revenue (USD Million) and Growth Rate (2014-2027) Error! Bookmark n
FIG. 15 Middle East and Africa IT Managed Services Revenue (USD Million) and Growth Rate
(2014-2027) Error! Bookmark n
FIG. 16 Global IT Managed Services Revenue (USD Million) Status and Outlook (2014-2027) 46
FIG. 17 2018 Global IT Managed Services Revenue Share by Manufacturers 50
FIG. 18 Global IT Managed Services Market, 2014 – 2027, (USD Million) 15
FIG. 19 Global IT Managed Services Revenue Market Share (%) by Regions (2014-2020) 67
FIG. 20 Global IT Managed Services Revenue Market Share (%) by Regions, 2018 68
FIG. 21 North America IT Managed Services Market Share (%) by Country (2014-2020) 85
FIG. 22 North America IT Managed Services Market Size by Type 2017 88
FIG. 23 North America IT Managed Services Revenue Market Size by Applications 2017 Error! Bookmark n
FIG. 24 Europe IT Managed Services Revenue Market Share (%) by Type (2014-2020) Error! Bookmark n
FIG. 25 Europe IT Managed Services Market Size by Type 2017 Error! Bookmark n
FIG. 26 Europe IT Managed Services Revenue Market Size by Applications 2017 Error! Bookmark n
FIG. 27 Asia Pacific IT Managed Services Revenue Market Share (%) by Type (2014-2020) Error! Bookmark n
FIG. 28 Asia Pacific IT Managed Services Market Size by Type 2018 Error! Bookmark n
FIG. 29 Asia Pacific IT Managed Services Revenue Market Size by Applications 2018 Error! Bookmark n
FIG. 30 Latin America IT Managed Services Revenue Market Share (%) by Country (2014-2020) Error! Bookmark n
FIG. 31 Latin America IT Managed Services Market Size by Type 2018 Error! Bookmark n

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FIG. 32 Latin America IT Managed Services Revenue Market Size by Applications 2018 Error! Bookmark n
FIG. 33 Middle East & Africa IT Managed Services Revenue Market Share (%) by Country (2014-
2020) Error! Bookmark n
FIG. 34 Middle East & Africa IT Managed Services Market Size by Type 2018 Error! Bookmark n
FIG. 35 Middle East & Africa IT Managed Services Revenue Market Size by Applications 2018 Error! Bookmark n
FIG. 36 Global IT Managed Services Market Revenue Share (%) by Type (2014-2020) 93
FIG. 37 2018 Revenue Market Share (%) of IT Managed Services by Product 94
FIG. 38 Global IT Managed Services Revenue Market Share (%) by Applications (2014-2020) Error! Bookmark n
FIG. 39 Company 1 Revenue Market Share (%) (2014-2018) 96
FIG. 40 Manufacturing Cost Structure of IT Managed Services 99
FIG. 41 Economic/Political Environmental Change 102
FIG. 42 Global IT Managed Services Revenue (USD Million) and Growth Rate (%) Forecast (2020-
2027) 111
FIG. 43 Global IT Managed Services Revenue (USD Million) Market Share (%) Forecast by Regions
(2020-2027) 112
FIG. 44 North America IT Managed Services Revenue (USD Million) and Growth Rate (%) Forecast
(2020-2027) 115
FIG. 45 Europe IT Managed Services Revenue (USD Million) and Growth Rate (%) Forecast (2020-
2027) Error! Bookmark n
FIG. 46 Asia Pacific IT Managed Services Revenue (USD Million) and Growth Rate (%) Forecast
(2020-2027) Error! Bookmark n
FIG. 47 Latin America IT Managed Services Revenue (USD Million) and Growth Rate (%) Forecast
(2020-2027) Error! Bookmark n
FIG. 48 Middle East & Africa IT Managed Services Revenue (USD Million) and Growth Rate (%)
Forecast (2020-2027) Error! Bookmark n
FIG. 49 Global IT Managed Services Revenue Market Share (%) Forecast by Product (2020-2027) 117
FIG. 50 Global IT Managed Services Revenue (USD Million) Forecast by Applications (2020-2027) Error! Bookmark n
FIG. 51 North America IT Managed Services Market Share (%) by Country (2020-2027) 134
FIG. 52 North America IT Managed Services Revenue Market Size by Type 2022 137
FIG. 53 North America IT Managed Services Revenue Market Size by Applications 2022 Error! Bookmark n
FIG. 54 Europe IT Managed Services Market Share (%) by Country (2020-2027) Error! Bookmark n
FIG. 55 Europe IT Managed Services Revenue Market Size by Type 2022 Error! Bookmark n
FIG. 56 Europe IT Managed Services Revenue Market Size by Applications 2022 Error! Bookmark n
FIG. 57 Asia Pacific IT Managed Services Market Share (%) by Country (2020-2027) Error! Bookmark n
FIG. 58 Asia Pacific IT Managed Services Revenue Market Size by Applications 2022 Error! Bookmark n
FIG. 59 Asia Pacific IT Managed Services Revenue Market Size by Applications 2022 Error! Bookmark n
FIG. 60 Latin America IT Managed Services Market Share (%) by Country (2020-2027) Error! Bookmark n
FIG. 61 Middle East and Africa IT Managed Services Market Size by Type 2022 Error! Bookmark n
FIG. 62 Latin America IT Managed Services Revenue Market Size by Applications 2022 Error! Bookmark n
FIG. 63 Middle East and Africa IT Managed Services Market Share (%) by Country (2020-2027) Error! Bookmark n

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FIG. 64 Middle East and Africa IT Managed Services Market Size by Type 2022 Error! Bookmark n
FIG. 65 Middle East and Africa IT Managed Services Revenue Market Size by Applications 2022 Error! Bookmark n
List of Tables
TABLE 1 Global IT Managed Services Revenue (USD Million) and Growth Rate (%) Comparison by
Type (2014-2019) 31
TABLE 2 Global IT Managed Services Revenue (USD Million) Comparison by Applications (2014-
2027) Error! Bookmark n
TABLE 3 IT Managed Services Market Revenue (USD Million) Comparison by Regions (2014-2027) Error! Bookmark n
TABLE 4 Global IT Managed Services Revenue (USD Million) by Manufacturers (2014-2018) 47
TABLE 5 Global IT Managed Services Revenue Share by Manufacturers (2014-2018) 49
TABLE 6 Market Snapshot 16
TABLE 7 Global IT Managed Services Revenue (USD Million) by Regions (2014-2020) 66
TABLE 8 Global IT Managed Services Revenue Market Share (%) by Regions (2014-2020) 66
TABLE 9 North America IT Managed Services Market by Country Revenue, 2014-2020 85
TABLE 10 North America IT Managed Services Market (USD Million) Size by Type (2014-2020) 88
TABLE 11 North America IT Managed Services Revenue Market Size by Applications (2014-2020) Error! Bookmark n
TABLE 12 Europe IT Managed Services Market by Country Revenue, 2014-2020 Error! Bookmark n
TABLE 13 Europe IT Managed Services Market Size by Type (2014-2020) Error! Bookmark n
TABLE 14 Europe IT Managed Services Revenue Market Size by Applications (2014-2020) Error! Bookmark n
TABLE 15 Asia Pacific IT Managed Services Market by Country Revenue, 2014-2020 Error! Bookmark n
TABLE 16 Asia Pacific IT Managed Services Market Size by Type (2014-2020) Error! Bookmark n
TABLE 17 Asia Pacific IT Managed Services Revenue Market Size by Applications (2014-2020) Error! Bookmark n
TABLE 18 Latin America IT Managed Services Market by Country Revenue, 2014-2020 Error! Bookmark n
TABLE 19 Latin America IT Managed Services Market Size by Type (2014-2020) Error! Bookmark n
TABLE 20 Latin America IT Managed Services Revenue Market Size by Applications (2014-2020) Error! Bookmark n
TABLE 21 Middle East & Africa IT Managed Services Market by Country Revenue, 2014-2020 Error! Bookmark n
TABLE 22 Middle East & Africa IT Managed Services Market Size by Type (2014-2020) Error! Bookmark n
TABLE 23 Middle East & Africa IT Managed Services Revenue Market Size by Applications (2014-
2020) Error! Bookmark n
TABLE 24 Global IT Managed Services Revenue (USD Million) by Type (2014-2020) 93
TABLE 25 Global IT Managed Services Revenue Share (%) by Type (2014-2020) 93
TABLE 26 Global IT Managed Services Revenue (USD Million) by Applications (2014-2020) Error! Bookmark n
TABLE 27 Global IT Managed Services Revenue Market Share (%) by Applications (2014-2020) Error! Bookmark n
TABLE 28 Company 1 Basic Information, Manufacturing Base, SalesArea and Its Competitors 95
TABLE 29 Company 1 Revenue (USD Million), Gross Margin (%) and Market Share (%) (2014-2018) 95
TABLE 30 Global IT Managed Services Revenue (USD Million) Forecast by Regions (2020-2027) 112
TABLE 31 Global IT Managed Services Revenue (USD Million) Forecast by Product (2020-2027) 117

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TABLE 32 Global IT Managed Services Revenue (USD Million) Forecast by Applications (2020-2027) Error! Bookmark n
TABLE 33 North America IT Managed Services Market by Country Revenue, 2020-2027 134
TABLE 34 North America IT Managed Services Market (USD Million) Size by Type (2020-2027) 137
TABLE 35 North America IT Managed Services Market (USD Million) Size by Applications (2020-
2027) Error! Bookmark n
TABLE 36 Europe IT Managed Services Market by Country Revenue, 2020-2027 Error! Bookmark n
TABLE 37 Europe IT Managed Services Market (USD Million) Size by Type (2020-2027) Error! Bookmark n
TABLE 38 Europe IT Managed Services Market (USD Million) Size by Applications (2020-2027) Error! Bookmark n
TABLE 39 Asia Pacific IT Managed Services Market by Country Revenue, 2020-2027 Error! Bookmark n
TABLE 40 Asia Pacific IT Managed Services Market (USD Million) Size by Type (2020-2027) Error! Bookmark n
TABLE 41 Asia Pacific IT Managed Services Market (USD Million) Size by Applications (2020-2027) Error! Bookmark n
TABLE 42 Latin America IT Managed Services Market by Country Revenue, 2020-2027 Error! Bookmark n
TABLE 43 Latin America IT Managed Services Market (USD Million) Size by Type (2020-2027) Error! Bookmark n
TABLE 44 Latin America IT Managed Services Market (USD Million) Size by Applications (2020-2027) Error! Bookmark n
TABLE 45 Middle East & Africa IT Managed Services Market by Country Revenue, 2020-2027 Error! Bookmark n
TABLE 46 Middle East & Africa IT Managed Services Market (USD Million) Size by Type (2020-2027) Error! Bookmark n
TABLE 47 Middle East & Africa IT Managed Services Market (USD Million) Size by Applications
(2020-2027) Error! Bookmark n

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Chapter 1 Executive Summary
1.1 Global IT Managed Services Market Report Scope:
FIG. 1 Regional Overview
Source: Secondary Research, Interviews, and Expert Analysis

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1.2 Global IT Managed Services Market, 2016 – 2028, (USD Million)
The global IT Managed Services Market is valued at USD xx Million in 2016 and is expected to reach USD
xx Million by the end of 2028, growing at a CAGR of xx% between 2021 and 2028.
FIG. 2 Global IT Managed Services Market, 2016 – 2028, (USD Million)
Source: Secondary Research, Interviews, and Expert Analysis

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1.3 Global IT Managed Services Market: Snapshot
TABLE 1 Market Snapshot
IT Managed Services
Market
2016 2020
Global Revenue (USD
Million)
xx xx
CAGR (2021 – 2028) xx%
Key Service Type
Segment
(Revenue Share)
Data center & network management:xx%
Desktop management:xx%
Server management:xx%
IMAC (Install, Move, Add, Change):xx%
IT maintenance:xx%
IT hardware support services:xx%
Data center & network management:xx%
Desktop management:xx%
Server management:xx%
IMAC (Install, Move, Add, Change):xx%
IT maintenance:xx%
IT hardware support services:xx%
Key Enterprise Size
Segment
(Revenue Share)
Large enterprises:xx%
Small & medium-sized enterprises:xx%
Large enterprises:xx%
Small & medium-sized enterprises:xx%
Key End-user
Segment
(Revenue Share)
BFSI (banking, Finance Services And
Insurance):xx%
Manufacturing Sector:xx%
Telecom and IT Sector:xx%
Education Sector:xx%
Healthcare Sector:xx%
Aerospace and Defense:xx%
Others (Retail, Logistics etc.):xx%
BFSI (banking, Finance Services And
Insurance):xx%
Manufacturing Sector:xx%
Telecom and IT Sector:xx%
Education Sector:xx%
Healthcare Sector:xx%
Aerospace and Defense:xx%
Others (Retail, Logistics etc.):xx%
Key Regional
Segment (Revenue
Share)
North America: xx%
Europe: xx%
Asia Pacific: xx%
Latin America: xx%
Middle East and Africa: xx%
North America: xx%
Europe: xx%
Asia Pacific: xx%
Latin America: xx%
Middle East and Africa: xx%
Driver xxxxxxxxxxxxxxxx
Restraint xxxxxxxxxxxxxxxx
Opportunity xxxxxxxxxxxxxxxx

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Chapter 2 IT Managed Services Market Overview
2.1 Product Overview and Scope of IT Managed Services

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2.2 IT Managed Services Segment by Service Type
2.2.1 Global IT Managed Services Revenue (USD Million) and Growth Rate (%)
Comparison by Service Type (2016-2021)
TABLE 2 Global IT Managed Services Revenue (USD Million) and Growth Rate (%) Comparison by
Service Type (2016-2021)
Market Segment Type 2016 2017 2018 2019 2020 2021
Data center & network management xx xx xx xx xx xx
-YOY (%) Xx Xx xx xx xx xx
Desktop management xx xx xx xx xx xx
-YOY (%) Xx Xx xx xx xx xx
Server management xx xx xx xx xx xx
-YOY (%) Xx Xx xx xx xx xx
IMAC (Install, Move, Add, Change) xx xx xx xx xx xx
-YOY (%) Xx Xx xx xx xx xx
IT maintenance xx xx xx xx xx xx
-YOY (%) Xx Xx xx xx xx xx
IT hardware support services xx xx xx xx xx xx
-YOY (%) Xx Xx xx xx xx xx
Total xx xx xx xx xx xx
-YOY (%) xx xx xx xx xx xx
2.2.2 Global IT Managed Services Revenue Market Share (%) by Service Type in 2020
FIG. 3 Global IT Managed Services Revenue Market Share (%) by Service Type in 2020

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Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis

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2.2.3 Data center & network management
In 2016, the Data center & network management Revenue (USD Million) was USD xx Million and it expected to reach at USD xx
Million in 2028
FIG. 4 Global Data center & network management Market Revenue (USD Million) and Growth Rate
(%), (2016 – 2028)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis

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2.2.4 Desktop management
In 2016, the Desktop management Revenue (USD Million) was USD xx Million and it expected to reach at USD xx Million in 2028
FIG. 5 Global Desktop management Market Revenue (USD Million) and Growth Rate (%), (2016 –
2028)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis

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2.2.5 Server management
In 2016, the Server management Revenue (USD Million) was USD xx Million and it expected to reach at USD xx Million in 2028
FIG. 6 Global Server management Market Revenue (USD Million) and Growth Rate (%), (2016 –
2028)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis

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2.2.6 IMAC (Install, Move, Add, Change)
In 2016, the IMAC (Install, Move, Add, Change) Revenue (USD Million) was USD xx Million and it expected to reach at USD xx
Million in 2028
FIG. 7 Global IMAC (Install, Move, Add, Change) Market Revenue (USD Million) and Growth Rate
(%), (2016 – 2028)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis

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2.2.7 IT maintenance
In 2016, the IT maintenance Revenue (USD Million) was USD xx Million and it expected to reach at USD xx Million in 2028
FIG. 8 Global IT maintenance Market Revenue (USD Million) and Growth Rate (%), (2016 – 2028)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis

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2.2.8 IT hardware support services
In 2016, the IT hardware support services Revenue (USD Million) was USD xx Million and it expected to reach at USD xx Million
in 2028
FIG. 9 Global IT hardware support services Market Revenue (USD Million) and Growth Rate (%),
(2016 – 2028)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis

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2.3 IT Managed Services Segment by Enterprise Size
2.3.1 Global IT Managed Services Revenue (USD Million) and Growth Rate (%)
Comparison by Enterprise Size (2016-2021)
TABLE 3 Global IT Managed Services Revenue (USD Million) and Growth Rate (%) Comparison by
Enterprise Size (2016-2021)
Market Segment Type 2016 2017 2018 2019 2020 2021
Large enterprises xx xx xx xx xx xx
-YOY (%) Xx Xx xx xx xx xx
Small & medium-sized enterprises xx xx xx xx xx xx
-YOY (%) Xx Xx xx xx xx xx
Total xx xx xx xx xx xx
-YOY (%) xx xx xx xx xx xx
2.3.2 Global IT Managed Services Revenue Market Share (%) by Enterprise Size in
2020
FIG. 10 Global IT Managed Services Revenue Market Share (%) by Enterprise Size in 2020
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis

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2.3.3 Large enterprises
In 2016, the Large enterprises Revenue (USD Million) was USD xx Million and it expected to reach at USD xx Million in 2028
FIG. 11 Global Large enterprises Market Revenue (USD Million) and Growth Rate (%), (2016 – 2028)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis

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2.3.4 Small & medium-sized enterprises
In 2016, the Small & medium-sized enterprises Revenue (USD Million) was USD xx Million and it expected to reach at USD xx
Million in 2028
FIG. 12 Global Small & medium-sized enterprises Market Revenue (USD Million) and Growth Rate
(%), (2016 – 2028)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis

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2.4 IT Managed Services Segment by End-user
2.4.1 Global IT Managed Services Revenue (USD Million) and Growth Rate (%)
Comparison by End-user (2016-2021)
TABLE 4 Global IT Managed Services Revenue (USD Million) and Growth Rate (%) Comparison by
End-user (2016-2021)
Market Segment Type 2016 2017 2018 2019 2020 2021
BFSI (banking, Finance Services And Insurance) xx xx xx xx xx xx
-YOY (%) Xx Xx xx xx xx xx
Manufacturing Sector xx xx xx xx xx xx
-YOY (%) Xx Xx xx xx xx xx
Telecom and IT Sector xx xx xx xx xx xx
-YOY (%) Xx Xx xx xx xx xx
Education Sector xx xx xx xx xx xx
-YOY (%) Xx Xx xx xx xx xx
Healthcare Sector xx xx xx xx xx xx
-YOY (%) Xx Xx xx xx xx xx
Aerospace and Defense xx xx xx xx xx xx
-YOY (%) Xx Xx xx xx xx xx
Others (Retail, Logistics etc.) xx xx xx xx xx xx
-YOY (%) Xx Xx xx xx xx xx
Total xx xx xx xx xx xx
-YOY (%) xx xx xx xx xx xx
2.4.2 Global IT Managed Services Revenue Market Share (%) by End-user in 2020
FIG. 13 Global IT Managed Services Revenue Market Share (%) by End-user in 2020

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Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis

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2.4.3 BFSI (banking, Finance Services And Insurance)
In 2016, the BFSI (banking, Finance Services And Insurance) Revenue (USD Million) was USD xx Million and it expected to reach
at USD xx Million in 2028
FIG. 14 Global BFSI (banking, Finance Services And Insurance) Market Revenue (USD Million) and
Growth Rate (%), (2016 – 2028)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis

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2.4.4 Manufacturing Sector
In 2016, the Manufacturing Sector Revenue (USD Million) was USD xx Million and it expected to reach at USD xx Million in 2028
FIG. 15 Global Manufacturing Sector Market Revenue (USD Million) and Growth Rate (%), (2016 –
2028)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis

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2.4.5 Telecom and IT Sector
In 2016, the Telecom and IT Sector Revenue (USD Million) was USD xx Million and it expected to reach at USD xx Million in 2028
FIG. 16 Global Telecom and IT Sector Market Revenue (USD Million) and Growth Rate (%), (2016 –
2028)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis

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2.4.6 Education Sector
In 2016, the Education Sector Revenue (USD Million) was USD xx Million and it expected to reach at USD xx Million in 2028
FIG. 17 Global Education Sector Market Revenue (USD Million) and Growth Rate (%), (2016 – 2028)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis

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2.4.7 Healthcare Sector
In 2016, the Healthcare Sector Revenue (USD Million) was USD xx Million and it expected to reach at USD xx Million in 2028
FIG. 18 Global Healthcare Sector Market Revenue (USD Million) and Growth Rate (%), (2016 – 2028)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis

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2.4.8 Aerospace and Defense
In 2016, the Aerospace and Defense Revenue (USD Million) was USD xx Million and it expected to reach at USD xx Million in
2028
FIG. 19 Global Aerospace and Defense Market Revenue (USD Million) and Growth Rate (%), (2016 –
2028)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis

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2.4.9 Others (Retail, Logistics etc.)
In 2016, the Others (Retail, Logistics etc.) Revenue (USD Million) was USD xx Million and it expected to reach at USD xx Million
in 2028
FIG. 20 Global Others (Retail, Logistics etc.) Market Revenue (USD Million) and Growth Rate (%),
(2016 – 2028)
Source: Secondary Research, Interviews, and Expert Analysis Secondary Research, Interviews, and Expert Analysis

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2.5 Global IT Managed Services Market by Regions (2016-2021)
2.5.1 Global IT Managed Services Market Size and Growth Rate (%) Comparison by
Regions (2016-2021)
FIG. 21 Global IT Managed Services Market Size Comparison and Growth Rate (%) by Regions (2016-
2021)
Source: Secondary Research, Interviews, and Expert Analysis

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TABLE 5 IT Managed Services Market Revenue (USD Million) Comparison by Regions (2016-2028)
Region 2016 2019 2028 Market
Share
(%)
2028
CAGR (%)
(2021-2028)
North America xx xx xx xx Xx
Europe xx xx xx xx Xx
Asia Pacific xx xx xx xx Xx
Latin America xx xx xx xx Xx
Middle East and Africa xx xx xx xx Xx
Total xx xx xx xx xx

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2.5.2 North America IT Managed Services Status and Prospect (2016 -2028)
The North America IT Managed Services market size was USD xx Million in 2016 and it will be USD xx Million in 2028.
FIG. 22 North America IT Managed Services Revenue (USD Million) and Growth Rate (2016-2028)
Source: Secondary Research, Interviews, and Expert Analysis

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2.5.3 Europe IT Managed Services Status and Prospect (2016 -2028)
The North America IT Managed Services market size was USD xx Million in 2016 and it will be USD xx Million in 2028.
FIG. 23 Europe IT Managed Services Revenue (USD Million) and Growth Rate (2016-2028)
Source: Secondary Research, Interviews, and Expert Analysis

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2.5.4 Asia Pacific IT Managed Services Status and Prospect (2016 -2028)
The North America IT Managed Services market size was USD xx Million in 2016 and it will be USD xx Million in 2028.
FIG. 24 Asia Pacific IT Managed Services Revenue (USD Million) and Growth Rate (2016-2028)
Source: Secondary Research, Interviews, and Expert Analysis

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2.5.5 Latin America IT Managed Services Status and Prospect (2016 -2028)
The North America IT Managed Services market size was USD xx Million in 2016 and it will be USD xx Million in 2028.
FIG. 25 Latin America IT Managed Services Revenue (USD Million) and Growth Rate (2016-2028)
Source: Secondary Research, Interviews, and Expert Analysis

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2.5.6 Middle East and Africa IT Managed Services Status and Prospect (2016 -2028)
The North America IT Managed Services market size was USD xx Million in 2016 and it will be USD xx Million in 2028.
FIG. 26 Middle East and Africa IT Managed Services Revenue (USD Million) and Growth Rate (2016-
2028)
Source: Secondary Research, Interviews, and Expert Analysis
2.6 Global IT Managed Services Market Size (2016-2028)
2.6.1 Global IT Managed Services Revenue Status and Outlook (2016 -2028)
The global IT Managed Services Market is valued at USD xx Million in 2016 and is expected to reach USD xx Million by the end of
2028.
FIG. 27 Global IT Managed Services Revenue (USD Million) Status and Outlook (2016-2028)

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Source: Secondary Research, Interviews, and Expert Analysis
Chapter 3 Global IT Managed Services Market Competition by Manufacturers (Subject To
Data Availability)
3.1 Global IT Managed Services Revenue and Share by Manufacturers (2016-2020)
TABLE 6 Global IT Managed Services Revenue (USD Million) by Manufacturers (2016-2020)
Manufacturers 2016 2017 2018 2019 2020
Accenture xx xx xx xx xx

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Alcatel Lucent xx xx xx xx xx
Siemens Corporation xx xx xx xx xx
Hewlett Packard Enterprise xx xx xx xx xx
Microsoft Corporation xx xx xx xx xx
Cisco Systems Inc. xx xx xx xx xx
Dell Technologies xx xx xx xx xx
IBM Corporation xx xx xx xx xx
Company 9 xx xx xx xx xx
Company 10 xx xx xx xx xx

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TABLE 7 Global IT Managed Services Revenue Share by Manufacturers (2016-2020)
Manufacturers 2016 2017 2018 2019 2020
Accenture xx xx xx xx xx
Alcatel Lucent xx xx xx xx xx
Siemens Corporation xx xx xx xx xx
Hewlett Packard Enterprise xx xx xx xx xx
Microsoft Corporation xx xx xx xx xx
Cisco Systems Inc. xx xx xx xx xx
Dell Technologies xx xx xx xx xx
IBM Corporation xx xx xx xx xx
Company 9 xx xx xx xx xx
Company 10 xx xx xx xx xx

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FIG. 28 2018 Global IT Managed Services Revenue Share by Manufacturers
Source: Secondary Research, Interviews, and Expert Analysis

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Chapter 4 COVID – 19 Impact Analysis on IT Managed Services Market
4.1 Global Market – COVID – 19 Impact Analysis
An analysis of the market developments between December 2019 to till date revealed that product commercialization,
developmental collaborations, and product distribution partnerships were adopted by market players to maintain a competitive
position in the IT Managed Services market to mitigate the COVID-19 impact. Product commercialization was the most widely
adopted growth strategy.

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4.1.1 Influencing Factors
There are three major influencing factors:
• COVID-19 infection rates
• Governments’ actions to control the pandemic
• The annualized monthly GDP rates
4.1.2 Forecast Assumptions
Annualized monthly GDP growth rates will vary by region and country.

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4.1.3 Impact of COVID-19 on Global IT Managed Services Market
There is hardly any place in the world that has remained unaffected by the brutality of the Covid-19 pandemic, almost every
company is suffering from ruthless Novel Coronavirus Disease. To encompass the pandemic, many nations and Governments
around the world has imposed a lockdown, which is restricting the gatherings and the movement of people. Along with this, the
transportation hasn’t been opened completely which also impacted import and export of chemical industry and there is also
shortage of raw-materials. In addition to this, the Covid-19 cases are increasing and government is re-imposing the lockdown
situation, hence there will be again shortage of workforce in the factories that may impact the business functioning. This re-
imposing of lockdown will also impact the logistic & supply chain, which will show the huge loss in the industry.

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4.2 Consumer Buying Behavior on Global IT Managed Services Market
The COVID-19 (Coronavirus Disease) pandemic have forced many companies to halt their business operation in order to comply
with the new government regulations. Therefore, consumer’s priorities are more inclined towards basic needs, which increases
demand for hygiene, cleaning and staples products, while there is decrease in demand for non-essential categories products.
Moreover, consumers are also feeling anxious and worried, which lead them towards panic-buying of staples and hygiene
products. Along with this, in this pandemic crisis, consumers are also changing their buying preferences because there is rise in
buy local trend, therefore consumers are migrating towards digital commerce for their grocery and other shopping instead of
buying it from physical stores.

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4.3 Global IT Managed Services Market – PESTEL Analysis
FIG. 29 Global IT Managed Services Market – PESTEL Analysis
Source: Secondary Research, Interviews, and Expert Analysis

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4.3.1 America

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4.3.2 Europe
4.3.3 Asia Pacific
4.3.4 Latin America

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4.3.5 Middle East & Africa

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4.4 Global IT Managed Services Market – Porters Five Forces Analysis
FIG. 30 Porter’s five forces analysis
Source: Secondary Research, Interviews, and Expert Analysis

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Chapter 5 IT Managed Services Market – Industry Analysis
5.1 Market Drivers
5.1.1 Drivers for IT Managed Services Market: Impact Analysis
TABLE 8 Drivers For IT Managed Services Market: Impact Analysis
Market drivers
2016 – 18 2019 – 21 2022 – 28
Impact
xxx xx x xx
xxx xx x xx
Qualitative Analysis

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5.2 Market Restraints
5.2.1 Restraints for IT Managed Services Market: Impact Analysis
TABLE 9 Restraints For IT Managed Services Market: Impact Analysis
Market Restraints 2014–18 2018–22 2022–2028
Impact
xxx xx x xx
Qualitative Analysis

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5.3 Opportunity
Qualitative Analysis

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5.4 Market Attractiveness Analysis
5.4.1 Market Attractiveness Analysis by Product Segment
FIG. 1 Market Attractiveness Analysis by Product Segment
Source: Cognitive Market Research
Qualitative Analysis
Market
Size
Market Attractiveness
High
High
Low

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5.4.2 Market Attractiveness Analysis by Application
FIG. 2 Market Attractiveness Analysis by Application
Source: Cognitive Market Research
Qualitative Analysis
Market
Size
Market Attractiveness
High
High
Low

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5.4.3 Market Attractiveness Analysis by Regional Segment
FIG. 3 Market Attractiveness Analysis by Regional Segment
Source: Cognitive Market Research
Qualitative Analysis
Market
Size
Market Attractiveness
North America Europe Asia Pacific South America Middle East & Africa
High
High
Low

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Chapter 6 Global IT Managed Services Sales by Regions (2016-2021)
6.1 Global IT Managed Services Revenue and Market Share (%) by Regions (2016-2021)
TABLE 10 Global IT Managed Services Revenue (USD Million) by Regions (2016-2021)
Regions 2016 2017 2018 2019 2020 2021
North America xx xx xx xx xx xx
Europe xx xx xx xx xx xx
Asia Pacific xx xx xx xx xx xx
Latin America xx xx xx xx xx xx
Middle East and Africa xx xx xx xx xx xx
Total xx xx xx xx xx xx
TABLE 11 Global IT Managed Services Revenue Market Share (%) by Regions (2016-2021)
Regions 2016 2017 2018 2019 2020 2021
North America xx xx xx xx xx xx
Europe xx xx xx xx xx xx
Asia Pacific xx xx xx xx xx xx
Latin America xx xx xx xx xx xx
Middle East and Africa xx xx xx xx xx xx
Total xx xx xx xx xx xx

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FIG. 4 Global IT Managed Services Revenue Market Share (%) by Regions (2016-2021)
Source: Secondary Research, Interviews, and Expert Analysis

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FIG. 5 Global IT Managed Services Revenue Market Share (%) by Regions, 2020
Source: Secondary Research, Interviews, and Expert Analysis

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Chapter 7 North America IT Managed Services Market Development Status and Outlook
7.1.1 North America IT Managed Services Market by Country, 2016-2021
TABLE 12 North America IT Managed Services Market by Country Revenue, 2016-2021
2016 2017 2018 2019 2020 2021
U.S. xx xx xx xx xx xx
Canada xx xx xx xx xx xx
Mexico xx xx xx xx xx xx
Total xx xx xx xx xx xx
7.2 North America IT Managed Services Market Size (2016-2021)
FIG. 6 North America IT Managed Services Market Share (%) by Country (2016-2021)
Source: Secondary Research, Interviews, and Expert Analysis

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7.2.1 North America IT Managed Services Market (USD Million) Size by Service Type
(2016-2021)
TABLE 13 North America IT Managed Services Market (USD Million) Size by Service Type (2016-2021)
2016 2017 2018 2019 2020 2021
Data center & network management xx xx xx xx xx xx
Desktop management xx xx xx xx xx xx
Server management xx xx xx xx xx xx
IMAC (Install, Move, Add, Change) xx xx xx xx xx xx
IT maintenance xx xx xx xx xx xx
IT hardware support services xx xx xx xx xx xx
Total xx xx xx xx xx xx
FIG. 7 North America IT Managed Services Market Size by Service Type 2020
Source: Secondary Research, Interviews, and Expert Analysis

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7.2.2 North America IT Managed Services Market (USD Million) Size by Enterprise Size
(2016-2021)
TABLE 14 North America IT Managed Services Market (USD Million) Size by Enterprise Size (2016-
2021)
2016 2017 2018 2019 2020 2021
Large enterprises xx xx xx xx xx xx
Small & medium-sized enterprises xx xx xx xx xx xx
Total xx xx xx xx xx xx
FIG. 8 North America IT Managed Services Market Size by Enterprise Size 2020
Source: Secondary Research, Interviews, and Expert Analysis

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7.2.3 North America IT Managed Services Market (USD Million) Size by End-user
(2016-2021)
TABLE 15 North America IT Managed Services Market (USD Million) Size by End-user (2016-2021)
2016 2017 2018 2019 2020 2021
BFSI (banking, Finance Services And Insurance) xx xx xx xx xx xx
Manufacturing Sector xx xx xx xx xx xx
Telecom and IT Sector xx xx xx xx xx xx
Education Sector xx xx xx xx xx xx
Healthcare Sector xx xx xx xx xx xx
Aerospace and Defense xx xx xx xx xx xx
Others (Retail, Logistics etc.) xx xx xx xx xx xx
Total xx xx xx xx xx xx
FIG. 9 North America IT Managed Services Market Size by End-user 2020
Source: Secondary Research, Interviews, and Expert Analysis

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Chapter 8 Europe IT Managed Services Market Development Status and Outlook
8.1.1 Europe IT Managed Services Market by Country, 2016-2021
TABLE 16 Europe IT Managed Services Market by Country Revenue, 2016-2021
2016 2017 2018 2019 2020 2021
UK xx xx xx xx xx xx
France xx xx xx xx xx xx
Germany xx xx xx xx xx xx
Italy xx xx xx xx xx xx
Russia xx xx xx xx xx xx
Spain xx xx xx xx xx xx
Rest of Europe xx xx xx xx xx xx
Total xx xx xx xx xx xx
8.2 Europe IT Managed Services Market Size (2016-2021)
FIG. 10 Europe IT Managed Services Market Share (%) by Country (2016-2021)
Source: Secondary Research, Interviews, and Expert Analysis

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8.2.1 Europe IT Managed Services Market (USD Million) Size by Service Type (2016-
2021)
TABLE 17 Europe IT Managed Services Market (USD Million) Size by Service Type (2016-2021)
2016 2017 2018 2019 2020 2021
Data center & network management xx xx xx xx xx xx
Desktop management xx xx xx xx xx xx
Server management xx xx xx xx xx xx
IMAC (Install, Move, Add, Change) xx xx xx xx xx xx
IT maintenance xx xx xx xx xx xx
IT hardware support services xx xx xx xx xx xx
Total xx xx xx xx xx xx
FIG. 11 Europe IT Managed Services Market Size by Service Type 2020
Source: Secondary Research, Interviews, and Expert Analysis

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8.2.2 Europe IT Managed Services Market (USD Million) Size by Enterprise Size (2016-
2021)
TABLE 18 Europe IT Managed Services Market (USD Million) Size by Enterprise Size (2016-2021)
2016 2017 2018 2019 2020 2021
Large enterprises xx xx xx xx xx xx
Small & medium-sized enterprises xx xx xx xx xx xx
Total xx xx xx xx xx xx
FIG. 12 Europe IT Managed Services Market Size by Enterprise Size 2020
Source: Secondary Research, Interviews, and Expert Analysis

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8.2.3 Europe IT Managed Services Market (USD Million) Size by End-user (2016-2021)
TABLE 19 Europe IT Managed Services Market (USD Million) Size by End-user (2016-2021)
2016 2017 2018 2019 2020 2021
BFSI (banking, Finance Services And Insurance) xx xx xx xx xx xx
Manufacturing Sector xx xx xx xx xx xx
Telecom and IT Sector xx xx xx xx xx xx
Education Sector xx xx xx xx xx xx
Healthcare Sector xx xx xx xx xx xx
Aerospace and Defense xx xx xx xx xx xx
Others (Retail, Logistics etc.) xx xx xx xx xx xx
Total xx xx xx xx xx xx
FIG. 13 Europe IT Managed Services Market Size by End-user 2020
Source: Secondary Research, Interviews, and Expert Analysis

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Chapter 9 Asia Pacific IT Managed Services Market Development Status and Outlook
9.1.1 Asia Pacific IT Managed Services Market by Country, 2016-2021
TABLE 20 Asia Pacific IT Managed Services Market by Country Revenue, 2016-2021
2016 2017 2018 2019 2020 2021
China xx xx xx xx xx xx
Japan xx xx xx xx xx xx
India xx xx xx xx xx xx
Korea xx xx xx xx xx xx
South East Asia xx xx xx xx xx xx
Rest of APAC xx xx xx xx xx xx
Total xx xx xx xx xx xx
9.2 Asia Pacific IT Managed Services Market Size (2016-2021)
FIG. 14 Asia Pacific IT Managed Services Market Share (%) by Country (2016-2021)
Source: Secondary Research, Interviews, and Expert Analysis

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9.2.1 Asia Pacific IT Managed Services Market (USD Million) Size by Service Type
(2016-2021)
TABLE 21 Asia Pacific IT Managed Services Market (USD Million) Size by Service Type (2016-2021)
2016 2017 2018 2019 2020 2021
Data center & network management xx xx xx xx xx xx
Desktop management xx xx xx xx xx xx
Server management xx xx xx xx xx xx
IMAC (Install, Move, Add, Change) xx xx xx xx xx xx
IT maintenance xx xx xx xx xx xx
IT hardware support services xx xx xx xx xx xx
Total xx xx xx xx xx xx
FIG. 15 Asia Pacific IT Managed Services Market Size by Service Type 2020
Source: Secondary Research, Interviews, and Expert Analysis

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9.2.2 Asia Pacific IT Managed Services Market (USD Million) Size by Enterprise Size
(2016-2021)
TABLE 22 Asia Pacific IT Managed Services Market (USD Million) Size by Enterprise Size (2016-2021)
2016 2017 2018 2019 2020 2021
Large enterprises xx xx xx xx xx xx
Small & medium-sized enterprises xx xx xx xx xx xx
Total xx xx xx xx xx xx
FIG. 16 Asia Pacific IT Managed Services Market Size by Enterprise Size 2020
Source: Secondary Research, Interviews, and Expert Analysis

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9.2.3 Asia Pacific IT Managed Services Market (USD Million) Size by End-user (2016-
2021)
TABLE 23 Asia Pacific IT Managed Services Market (USD Million) Size by End-user (2016-2021)
2016 2017 2018 2019 2020 2021
BFSI (banking, Finance Services And Insurance) xx xx xx xx xx xx
Manufacturing Sector xx xx xx xx xx xx
Telecom and IT Sector xx xx xx xx xx xx
Education Sector xx xx xx xx xx xx
Healthcare Sector xx xx xx xx xx xx
Aerospace and Defense xx xx xx xx xx xx
Others (Retail, Logistics etc.) xx xx xx xx xx xx
Total xx xx xx xx xx xx
FIG. 17 Asia Pacific IT Managed Services Market Size by End-user 2020
Source: Secondary Research, Interviews, and Expert Analysis

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Chapter 10 Latin America IT Managed Services Market Development Status and Outlook
10.1.1 Latin America IT Managed Services Market by Country, 2016-2021
TABLE 24 Latin America IT Managed Services Market by Country Revenue, 2016-2021
2016 2017 2018 2019 2020 2021
Brazil xx xx xx xx xx xx
Argentina xx xx xx xx xx xx
Columbia xx xx xx xx xx xx
Rest of Latin America xx xx xx xx xx xx
Total xx xx xx xx xx xx
10.2 Latin America IT Managed Services Market Size (2016-2021)
FIG. 18 Latin America IT Managed Services Market Share (%) by Country (2016-2021)
Source: Secondary Research, Interviews, and Expert Analysis

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10.2.1 Latin America IT Managed Services Market (USD Million) Size by Service Type
(2016-2021)
TABLE 25 Latin America IT Managed Services Market (USD Million) Size by Service Type (2016-2021)
2016 2017 2018 2019 2020 2021
Data center & network management xx xx xx xx xx xx
Desktop management xx xx xx xx xx xx
Server management xx xx xx xx xx xx
IMAC (Install, Move, Add, Change) xx xx xx xx xx xx
IT maintenance xx xx xx xx xx xx
IT hardware support services xx xx xx xx xx xx
Total xx xx xx xx xx xx
FIG. 19 Latin America IT Managed Services Market Size by Service Type 2020
Source: Secondary Research, Interviews, and Expert Analysis

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10.2.2 Latin America IT Managed Services Market (USD Million) Size by Enterprise Size
(2016-2021)
TABLE 26 Latin America IT Managed Services Market (USD Million) Size by Enterprise Size (2016-2021)
2016 2017 2018 2019 2020 2021
Large enterprises xx xx xx xx xx xx
Small & medium-sized enterprises xx xx xx xx xx xx
Total xx xx xx xx xx xx
FIG. 20 Latin America IT Managed Services Market Size by Enterprise Size 2020
Source: Secondary Research, Interviews, and Expert Analysis

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10.2.3 Latin America IT Managed Services Market (USD Million) Size by End-user (2016-
2021)
TABLE 27 Latin America IT Managed Services Market (USD Million) Size by End-user (2016-2021)
2016 2017 2018 2019 2020 2021
BFSI (banking, Finance Services And Insurance) xx xx xx xx xx xx
Manufacturing Sector xx xx xx xx xx xx
Telecom and IT Sector xx xx xx xx xx xx
Education Sector xx xx xx xx xx xx
Healthcare Sector xx xx xx xx xx xx
Aerospace and Defense xx xx xx xx xx xx
Others (Retail, Logistics etc.) xx xx xx xx xx xx
Total xx xx xx xx xx xx
FIG. 21 Latin America IT Managed Services Market Size by End-user 2020
Source: Secondary Research, Interviews, and Expert Analysis

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Chapter 11 Middle East and Africa IT Managed Services Market Development Status and
Outlook
11.1.1 Middle East and Africa IT Managed Services Market by Country, 2016-2021
TABLE 28 Middle East and Africa IT Managed Services Market by Country Revenue, 2016-2021
2016 2017 2018 2019 2020 2021
GCC Countries xx xx xx xx xx xx
Egypt xx xx xx xx xx xx
South Africa xx xx xx xx xx xx
Nigeria xx xx xx xx xx xx
Turkey xx xx xx xx xx xx
Rest of MEA xx xx xx xx xx xx
Total xx xx xx xx xx xx
11.2 Middle East and Africa IT Managed Services Market Size (2016-2021)
FIG. 22 Middle East and Africa IT Managed Services Market Share (%) by Country (2016-2021)
Source: Secondary Research, Interviews, and Expert Analysis

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11.2.1 Middle East and Africa IT Managed Services Market (USD Million) Size by
Service Type (2016-2021)
TABLE 29 Middle East and Africa IT Managed Services Market (USD Million) Size by Service Type
(2016-2021)
2016 2017 2018 2019 2020 2021
Data center & network management xx xx xx xx xx xx
Desktop management xx xx xx xx xx xx
Server management xx xx xx xx xx xx
IMAC (Install, Move, Add, Change) xx xx xx xx xx xx
IT maintenance xx xx xx xx xx xx
IT hardware support services xx xx xx xx xx xx
Total xx xx xx xx xx xx
FIG. 23 Middle East and Africa IT Managed Services Market Size by Service Type 2020
Source: Secondary Research, Interviews, and Expert Analysis

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11.2.2 Middle East and Africa IT Managed Services Market (USD Million) Size by
Enterprise Size (2016-2021)
TABLE 30 Middle East and Africa IT Managed Services Market (USD Million) Size by Enterprise Size
(2016-2021)
2016 2017 2018 2019 2020 2021
Large enterprises xx xx xx xx xx xx
Small & medium-sized enterprises xx xx xx xx xx xx
Total xx xx xx xx xx xx
FIG. 24 Middle East and Africa IT Managed Services Market Size by Enterprise Size 2020
Source: Secondary Research, Interviews, and Expert Analysis

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11.2.3 Middle East and Africa IT Managed Services Market (USD Million) Size by End-
user (2016-2021)
TABLE 31 Middle East and Africa IT Managed Services Market (USD Million) Size by End-user (2016-
2021)
2016 2017 2018 2019 2020 2021
BFSI (banking, Finance Services And Insurance) xx xx xx xx xx xx
Manufacturing Sector xx xx xx xx xx xx
Telecom and IT Sector xx xx xx xx xx xx
Education Sector xx xx xx xx xx xx
Healthcare Sector xx xx xx xx xx xx
Aerospace and Defense xx xx xx xx xx xx
Others (Retail, Logistics etc.) xx xx xx xx xx xx
Total xx xx xx xx xx xx
FIG. 25 Middle East and Africa IT Managed Services Market Size by End-user 2020
Source: Secondary Research, Interviews, and Expert Analysis

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Chapter 12 Global IT Managed Services Market Revenue (Value) by Service Type
12.1 Global IT Managed Services Revenue and Market Share (%) by Service Type (2016-2021)
TABLE 32 Global IT Managed Services Revenue (USD Million) by Service Type (2016-2021)
2016 2017 2018 2019 2020 2021
Data center & network management xx xx xx xx xx xx
Desktop management xx xx xx xx xx xx
Server management xx xx xx xx xx xx
IMAC (Install, Move, Add, Change) xx xx xx xx xx xx
IT maintenance xx xx xx xx xx xx
IT hardware support services xx xx xx xx xx xx
Total xx xx xx xx xx xx
TABLE 33 Global IT Managed Services Revenue Share (%) by Type (2016-2021)
2016 2017 2018 2019 2020 2021
Data center & network management xx xx xx xx Xx xx
Desktop management xx xx xx xx Xx xx
Server management xx xx xx xx Xx xx
IMAC (Install, Move, Add, Change) xx xx xx xx Xx xx
IT maintenance xx xx xx xx Xx xx
IT hardware support services xx xx xx xx Xx xx
Total xx xx xx xx xx xx
FIG. 26 Global IT Managed Services Market Revenue Share (%) by Service Type (2016-2021)

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Source: Secondary Research, Interviews, and Expert Analysis
FIG. 27 2020 Revenue Market Share (%) of IT Managed Services by Service Type
Source: Secondary Research, Interviews, and Expert Analysis

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Chapter 13 Global IT Managed Services Market Revenue (Value) by Enterprise Size
13.1 Global IT Managed Services Revenue and Market Share (%) by Enterprise Size (2016-2021)
TABLE 34 Global IT Managed Services Revenue (USD Million) by Enterprise Size (2016-2021)
2016 2017 2018 2019 2020 2021
Large enterprises xx xx xx xx xx xx
Small & medium-sized enterprises xx xx xx xx xx xx
Total xx xx xx xx xx xx
TABLE 35 Global IT Managed Services Revenue Share (%) by Type (2016-2021)
2016 2017 2018 2019 2020 2021
Large enterprises xx xx xx xx Xx xx
Small & medium-sized enterprises xx xx xx xx Xx xx
Total xx xx xx xx xx xx
FIG. 28 Global IT Managed Services Market Revenue Share (%) by Enterprise Size (2016-2021)
Source: Secondary Research, Interviews, and Expert Analysis

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FIG. 29 2020 Revenue Market Share (%) of IT Managed Services by Enterprise Size
Source: Secondary Research, Interviews, and Expert Analysis

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Chapter 14 Global IT Managed Services Market Revenue (Value) by End-user
14.1 Global IT Managed Services Revenue and Market Share (%) by End-user (2016-2021)
TABLE 36 Global IT Managed Services Revenue (USD Million) by End-user (2016-2021)
2016 2017 2018 2019 2020 2021
BFSI (banking, Finance Services And Insurance) xx xx xx xx xx xx
Manufacturing Sector xx xx xx xx xx xx
Telecom and IT Sector xx xx xx xx xx xx
Education Sector xx xx xx xx xx xx
Healthcare Sector xx xx xx xx xx xx
Aerospace and Defense xx xx xx xx xx xx
Others (Retail, Logistics etc.) xx xx xx xx xx xx
Total xx xx xx xx xx xx
TABLE 37 Global IT Managed Services Revenue Share (%) by Type (2016-2021)
2016 2017 2018 2019 2020 2021
BFSI (banking, Finance Services And Insurance) xx xx xx xx Xx xx
Manufacturing Sector xx xx xx xx Xx xx
Telecom and IT Sector xx xx xx xx Xx xx
Education Sector xx xx xx xx Xx xx
Healthcare Sector xx xx xx xx Xx xx
Aerospace and Defense xx xx xx xx Xx xx
Others (Retail, Logistics etc.) xx xx xx xx Xx xx
Total xx xx xx xx xx xx
FIG. 30 Global IT Managed Services Market Revenue Share (%) by End-user (2016-2021)

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Source: Secondary Research, Interviews, and Expert Analysis
FIG. 31 2020 Revenue Market Share (%) of IT Managed Services by End-user
Source: Secondary Research, Interviews, and Expert Analysis
Chapter 15 Global IT Managed Services Manufacturers Profiles/Analysis

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15.1 Accenture
15.1.1 Accenture Basic Information, Manufacturing Base, Sales Area and its Competitors
TABLE 38 Accenture Basic Information, Manufacturing Base, SalesArea and Its Competitors
# Item Description
1 Company Name Accenture
2 Website xx
Established Date xx
4 Headquartered xx
6 Market Position or History xx
8 Contact Information xx
15.1.2 IT Managed Services Types Specification
Type Type Picture
xx xx
xx xx
xx xx
xx xx
xx xx
15.1.3 Financials
TABLE 39 Accenture Revenue (USD Million), Gross Margin (%) and Market Share (%) (2016-2020)
Value 2016 2017 2018 2019 2020
Revenue xx xx xx xx xx
Gross Margin xx xx xx xx xx

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FIG. 32 Accenture Revenue Market Share (%) (2016-2020)
Source: Secondary Research, Interviews, and Expert Analysis
15.1.4 Main Business/Business Overview
15.2 Alcatel Lucent
15.3 Siemens Corporation
15.4 Hewlett Packard Enterprise
15.5 Microsoft Corporation
15.6 Cisco Systems Inc.
15.7 Dell Technologies
15.8 IBM Corporation
15.9 Company 9
15.10 Company 10
Kindly note company revenue will be subject to data available

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Chapter 16 IT Managed Services Manufacturing Cost Analysis
16.1 Key Raw Material Analysis
Raw Materials Production Base
Raw Material 1 China, Russia, Canada, United Arab South Africa,
India and United States
Raw Material 2 China, India, UK, France, Italy, Germany, U.S., Brazil

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FIG. 33 Price Trend of Key Raw Materials
Source: Secondary Research, Interviews, and Expert Analysis
16.2 Key Distributors of Raw Materials
Raw Material Company Name Website Contact Details
Raw Material 1 Company 1 www.companyname.com Russia
Company 2 www.companyname.com US
Company 3 www.companyname.com China
Company 4 www.companyname.com Russia
Raw Material 2 Company 1 www.companyname.com US
Company 2 www.companyname.com China
Company 3 www.companyname.com Russia
Company 4 www.companyname.com US

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16.3 Proportion of Manufacturing Cost Structure
FIG. 34 Manufacturing Cost Structure of IT Managed Services
Source: Secondary Research, Interviews, and Expert Analysis

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16.3.1 Labor Cost
16.3.2 USA Labor CostAnalysis
16.3.3 EU Labor Costs Analysis

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16.3.4 China Labor Costs Analysis
16.3.5 Manufacturing Expenses

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Chapter 17 Market Effect Factors Analysis
17.1 Consumer Needs/Customer Preference Change
17.2 Economic/Political Environmental Change
FIG. 35 Economic/Political Environmental Change
Source: Secondary Research, Interviews, and Expert Analysis
U.S.
Shifting direction of policy
Europe
Economic activity in Western Europe will remain subdued
Africa
Growth to recover
moderately amid
challenges
East Asia
Domestic demand
continuesto drive positive
near-term outlook amid
weak export performance
Japan
Policy easing supports
short-termprospects
Latin America and the
Caribbean
xxxxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxxx

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U.S.
Europe
Japan

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Africa
East Asia
Latin America and the Caribean

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Chapter 18 Industrial Chain, Sourcing Strategy, and Downstream Buyers
18.1 IT Managed Services Chain Analysis
FIG. 36 IT Managed Services Chain Analysis
Source: Secondary Research, Interviews, and Expert Analysis
Upstream
• Content has been removed for sample
Product
• Content has been removed for sample
Downstream
•Content has been removed for sample

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18.2 List of Downstream Buyers
Company Name Website Contact Details
Company 1 www.companyname.com Russia
Company 2 www.companyname.com US
Company 3 www.companyname.com China
Company 4 www.companyname.com Russia
Company 1 www.companyname.com US
Company 2 www.companyname.com China
Company 3 www.companyname.com Russia
Company 4 www.companyname.com US

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18.3 List of Distributors
Company Name Website Contact Details
Company 1 www.companyname.com Russia
Company 2 www.companyname.com US
Company 3 www.companyname.com China
Company 4 www.companyname.com Russia
Company 1 www.companyname.com US
Company 2 www.companyname.com China
Company 3 www.companyname.com Russia
Company 4 www.companyname.com US

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Chapter 19 Marketing Strategy Analysis
19.1 Marketing Channel
FIG. 37 Marketing Channel Framework
Source: Secondary Research, Interviews, and Expert Analysis

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19.1.1 Direct Marketing
19.1.2 Indirect Marketing
19.1.3 Indirect Marketing

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19.2 Market Positioning
19.2.1 Pricing Strategy

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Chapter 20 Global IT Managed Services Market Forecast (2021-2028)
20.1 Global IT Managed Services Revenue Forecast (2021-2028)
20.1.1 Global IT Managed Services Revenue (USD Million) and Growth Rate (%)
Forecast (2021-2028)
FIG. 38 Global IT Managed Services Revenue (USD Million) and Growth Rate (%) Forecast (2021-2028)
Source: Secondary Research, Interviews, and Expert Analysis

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20.2 Global IT Managed Services Revenue (USD Million) Forecast by Regions (2021-2028)
TABLE 40 Global IT Managed Services Revenue (USD Million) Forecast by Regions (2021-2028)
2021 2022 2023 2024 2025 2026 2027 2028
North America xx xx xx xx xx xx xx xx
Europe xx xx xx xx xx xx xx xx
Asia Pacific xx xx xx xx xx xx xx xx
Latin America xx xx xx xx xx xx xx xx
Middle East and Africa xx xx xx xx xx xx xx xx
Total xx xx xx xx xx xx xx xx
FIG. 39 Global IT Managed Services Revenue (USD Million) Market Share (%) Forecast by Regions
(2021-2028)
Source: Secondary Research, Interviews, and Expert Analysis

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20.2.1 North America IT Managed Services Revenue (USD Million) Forecast (2021-2028)
FIG. 40 North America IT Managed Services Revenue (USD Million) and Growth Rate (%) Forecast (2021-
2028)
Source: Secondary Research, Interviews, and Expert Analysis
20.2.2 Europe IT Managed Services Revenue (USD Million) Forecast (2021-2028)
FIG. 41 Europe IT Managed Services Revenue (USD Million) and Growth Rate (%) Forecast (2021-2028)

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Source: Secondary Research, Interviews, and Expert Analysis
20.2.3 Asia Pacific IT Managed Services Revenue (USD Million) Forecast (2021-2028)
FIG. 42 Asia Pacific IT Managed Services Revenue (USD Million) and Growth Rate (%) Forecast (2021-
2028)
Source: Secondary Research, Interviews, and Expert Analysis
20.2.4 Latin America IT Managed Services Revenue (USD Million) Forecast (2021-2028)
FIG. 43 Latin America IT Managed Services Revenue (USD Million) and Growth Rate (%) Forecast (2021-
2028)

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Source: Secondary Research, Interviews, and Expert Analysis
20.2.5 Middle East and Africa IT Managed Services Revenue (USD Million) Forecast
(2021-2028)
FIG. 44 Middle East and Africa IT Managed Services Revenue (USD Million) and Growth Rate (%) Forecast
(2021-2028)
Source: Secondary Research, Interviews, and Expert Analysis

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20.3 Global IT Managed Services Revenue and Forecast by Service Type (2021-2028)
TABLE 41 Global IT Managed Services Revenue (USD Million) Forecast by Service Type (2021-2028)
2021 2022 2023 2024 2025 2026 2027 2028
Data center & network management xx xx xx xx xx xx xx xx
Desktop management xx xx xx xx xx xx xx xx
Server management xx xx xx xx xx xx xx xx
IMAC (Install, Move, Add, Change) xx xx xx xx xx xx xx xx
IT maintenance xx xx xx xx xx xx xx xx
IT hardware support services xx xx xx xx xx xx xx xx
Total xx xx xx xx xx xx xx xx
FIG. 45 Global IT Managed Services Revenue Market Share (%) Forecast by Service Type (2021-2028)
Source: Secondary Research, Interviews, and Expert Analysis
20.4 Global IT Managed Services Revenue and Forecast by Enterprise Size (2021-2028)
TABLE 42 Global IT Managed Services Revenue (USD Million) Forecast by Enterprise Size (2021-2028)
2021 2022 2023 2024 2025 2026 2027 2028
Large enterprises xx xx xx xx xx xx xx xx
Small & medium-sized enterprises xx xx xx xx xx xx xx xx
Total xx xx xx xx xx xx xx xx

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FIG. 46 Global IT Managed Services Revenue Market Share (%) Forecast by Enterprise Size (2021-2028)
Source: Secondary Research, Interviews, and Expert Analysis
20.5 Global IT Managed Services Revenue and Forecast by End-user (2021-2028)
TABLE 43 Global IT Managed Services Revenue (USD Million) Forecast by End-user (2021-2028)
2021 2022 2023 2024 2025 2026 2027 2028
BFSI (banking, Finance Services And Insurance) xx xx xx xx xx xx xx xx
Manufacturing Sector xx xx xx xx xx xx xx xx
Telecom and IT Sector xx xx xx xx xx xx xx xx
Education Sector xx xx xx xx xx xx xx xx
Healthcare Sector xx xx xx xx xx xx xx xx
Aerospace and Defense xx xx xx xx xx xx xx xx
Others (Retail, Logistics etc.) xx xx xx xx xx xx xx xx
Total xx xx xx xx xx xx xx xx
FIG. 47 Global IT Managed Services Revenue Market Share (%) Forecast by End-user (2021-2028)

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Source: Secondary Research, Interviews, and Expert Analysis
Chapter 21 North America IT Managed Services Market Forecast 2021- 2028
21.1 North America
21.1.1 North America IT Managed Services Market by Country, 2021-2028
TABLE 44 North America IT Managed Services Market by Country Revenue, 2021-2028
2021 2022 2023 2024 2025 2026 2027 2028
U.S. xx xx xx xx xx xx xx xx
Canada xx xx xx xx xx xx xx xx
Mexico xx xx xx xx xx xx xx xx
Total xx xx xx xx xx xx xx xx
21.1.2 North America IT Managed Services Market Size (2021-2028)
FIG. 48 North America IT Managed Services Market Share (%) by Country (2021-2028)

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Source: Secondary Research, Interviews, and Expert Analysis
21.1.3 North America IT Managed Services Market (USD Million) Size by Service Type
(2021-2028)
TABLE 45 North America IT Managed Services Market (USD Million) Size by Type (2021-2028)
2021 2022 2023 2024 2025 2026 2027 2028
Data center & network management xx xx xx xx xx xx xx xx
Desktop management xx xx xx xx xx xx xx xx
Server management xx xx xx xx xx xx xx xx
IMAC (Install, Move, Add, Change) xx xx xx xx xx xx xx xx
IT maintenance xx xx xx xx xx xx xx xx
IT hardware support services xx xx xx xx xx xx xx xx
Total xx xx xx xx xx xx xx xx
21.1.4 North America IT Managed Services Revenue Market Size by Service Type 2024
FIG. 49 North America IT Managed Services Revenue Market Size by Service Type 2022