8. Take it short
Conciseness
Keep it clear
People usually tend to write 4 sentences in a
place where they could have finished with 2
sentences.
To the point
9. Meaning : all information audience needs and no neccessary
information is missed
Example: in any messages we should mention time or the schedule
when we want to have a meeting with recipent.
Completeness
10. Meaning : While communicating one should be very specific. It is
about being specific and definite rather than general.
Example: “Hilltop Resort is the jewel of the western hills. Take a
break from your work. Escape from life’s chaos and stress. Relax
and rejuvenate yourself at Hilltop. Go back fresh and energized!”
Concreteteness
11. Meaning : Your message needs to have a logical flow
Example: Dear Nam,
Thanks for submitting the industry report. Finn will give you some
feedback on it. You will be receiving an email from him with
detailed comments.
Regards
Shirley
Cọherent
12. Clear communication
clear communication: what ever we are
going to say to others should be clear
enough as the listener could get it
correctly. clear communication includes
pronunciation and the facts that we are
going to tell should also be perfect.
13. Meaning : Correctness means the accuracy of thoughts, figures, and words.
Bad Example: Dear David,
Further to our conservation today, I am attaching the plan for the first
stage of the project. Hope the one weak deadline is okay with you and your
team.
Regards
Sally
Correctness
14. Example clear communication catch audience’s attention
Online Session - Introduction to Leadership
Fundamentals"
"New Healthcare Policy for All Employees"
"Thank you for purchasing the PRODUCT"
Short, scpecific and easy to understand
