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MODERN
SEARCH
FUNDAMENTALS OF SMART
BIDDING, MEASUREMENT, &
CREATIVE EXCELLENCE
MAY 9, 2019
AGENDA
THURSDAY, MAY 9TH:
INTRODUCTION TO AI & AUDIENCE
FRIDAY, MAY 10TH:
FUNDAMENTALS OF SMART BIDDING,
MEASUREMENT, & CREATIVE
EXCELLENCE
FRIDAY, MAY 17TH:
KEY UPDATES FROM GOOGLE
MARKETING LIVE
THURSDAY, MAY 30TH:
BING & AI, CO-HOSTED WITH BING
HEATHER DASET
NETELIXIR
MARKETING & EVENTS
SPEAKER
S
MANISH MOHAN
DIRECTOR OF PAID MEDIA
WE HELP RETAIL BRANDS
FIND & ACQUIRE
NEW CUSTOMERS
OUR MISSION IS TO HELP COMPANIES SUCCEED ONLINE BY
HUMANIZING EVERY CLICK.
130+
TEAM
MEMBERS
3
GLOBAL
OFFICES
FEATURED PARTNERSHIPS
OUR SOLUTIONS
PAID SEARCH
ORGANIC SEARCH
PAID SOCIAL
WEB ANALYTICS
CONSULTING & CRO
AMAZON ADS
ECOMMERCE TECH
DEVELOPMENT SERVICES
Our integrated
digital marketing approach
helps brands own the search bar
OWN THE SEARCH BAR, EVERYWHERE
AUTOMATION
Smart Campaigns
Smart Bidding
Dynamic Search Ads
MODERN SEARCH
CREATIVE
EXCELLENCE
Responsive Search Ads
Responsive Display Ads
MEASUREMEN
T
Prominence Metrics
Non-Last Click Attribution
Experiments
TARGETING
Detailed Demographics
Advanced Audience Segments
AUTOMATION
Smart Campaigns
Smart Bidding
ADOPT A PHASED TRANSITION TO SMART BIDDING
AUTOMATION
MANUAL
BIDDING
SMART
BIDDING
AUTOMATED BIDDING SIGNALS
AUTOMATION
• Be selective - all campaigns don’t need smart bidding!
• Test Enhanced CPC | TROAS | TCPA based on business goals
• Map budgets to each smart bidding algorithm
• Eliminate contextual signals that corrupt the data
• Change goals based on seasonality & conversion delay
• Optimize creative by identifying winning phrases
SIX STEP PROCESS TO LAUNCH SMART BIDDING
AUTOMATION
• Set up multiple smart shopping campaigns for top categories
• Identify Target ROAS that’s realistic to maintain traffic levels
• Group low priority products into a catch all smart campaign
• Avoid overlap with pre-existing regular shopping campaigns
• Move goals based on seasonality
ARE SMART CAMPAIGNS A BLACK BOX?
AUTOMATION
INITIAL RESULTS: MACHINES VS HUMANS
AUTOMATION
CREATIVE EXCELLENCE
Responsive Search Ads
Responsive Display Ads
INCREMENTAL VALUE PLATEAUS BEYOND 3 ETAS
AUTOMATIONCREATIVEEXCELLENCE
RESPONSIVE ADS BRIDGE CREATIVE & CONTEXT
AUTOMATIONCREATIVEEXCELLENCE
• Segment your brand story into 15 headlines & 4 descriptions
• Test RSA for top traffic generating campaigns
• Use conclusive data from step 2 to expand into other campaigns
• Pin what you want your customers to see every single time!
• You are now testing 100’s of ad variants. Give it time before you analyze
• Measure incrementality from RSAs
SIX STEP LAUNCH PLAN FOR RESPONSIVE ADS
AUTOMATIONCREATIVEEXCELLENCE
• Added RSAs in ad groups that drove 80% of total traffic
• 47% higher CTR and 42% lower CPC
• 50% better ROAS
• 91% creative excellence score which is way above industry standard
RSA DRIVES +47% CTR FOR A LEADING
COMPUTER MANUFACTURER
AUTOMATIONCREATIVEEXCELLENCE
MEASUREMENT
Non-Last Click Attribution
Prominence Metrics
EVOLUTION TO THE DATA DRIVEN MODEL
AUTOMATIONCREATIVEEXCELLENCEMEASUREMENT
• Last click attribution data feeds incorrect signals into the AI engine
• New customer acquisition gets throttled as AI chases higher ROI terms
• Use NLC in Google Ads to enable better decisions by smart bidding
and smart campaigns
SMART BIDDING SUCCESS DEPENDS ON NLC ATTRIBUTION
AUTOMATIONCREATIVEEXCELLENCEMEASUREMENT
• Compare last clicks vs DDA data for every campaign over 4-12 weeks
• Re-assess what your media plan would have been if DDA was the primary attribution
• Switch to DDA retaining current budgets and bids for top performing assets.
• Once data starts flowing in, adjust budgets as per step 2 to let upper funnel terms
generate qualified traffic
• Be prepared to see a drop in ROAS for your previously high ROAS assets with the overall
account ROAS being stable
• Monitor variance in data between Google Ads and your primary Analytics platform and
adjust budgets and bids accordingly.
SIX STEP PLAN TO SWITCH TO DDA
AUTOMATIONCREATIVEEXCELLENCEMEASUREMENT
• Client has always used last click attribution since inception
• NetElixir implemented the phased approach to switch to DDA
• Upper funnel campaigns started getting traction and better credit for driving
conversions
• ROAS (as reported through last click in GA) went up by 33% due to the
redistributed spend across campaigns in Google Ads based on DDA.
DRIVING SUCCESS FOR A LEADING KITCHENWARE BRAND
AUTOMATIONCREATIVEEXCELLENCEMEASUREMENT
Focus on automation, creative
excellence, targeting and
measurement
Select smart bidding technique
based on business goals and
category nuances
Test RSAs in top traffic generating
campaigns to get statistically
significant data on winning phrases
Smart bidding success depends on
NLC attribution
MODERN SEARCH
RECAP
Introduction to AI and Audience Modern Search Month 2019

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Introduction to AI and Audience Modern Search Month 2019

  • 1. MODERN SEARCH FUNDAMENTALS OF SMART BIDDING, MEASUREMENT, & CREATIVE EXCELLENCE MAY 9, 2019
  • 2. AGENDA THURSDAY, MAY 9TH: INTRODUCTION TO AI & AUDIENCE FRIDAY, MAY 10TH: FUNDAMENTALS OF SMART BIDDING, MEASUREMENT, & CREATIVE EXCELLENCE FRIDAY, MAY 17TH: KEY UPDATES FROM GOOGLE MARKETING LIVE THURSDAY, MAY 30TH: BING & AI, CO-HOSTED WITH BING HEATHER DASET NETELIXIR MARKETING & EVENTS SPEAKER S MANISH MOHAN DIRECTOR OF PAID MEDIA
  • 3. WE HELP RETAIL BRANDS FIND & ACQUIRE NEW CUSTOMERS
  • 4. OUR MISSION IS TO HELP COMPANIES SUCCEED ONLINE BY HUMANIZING EVERY CLICK.
  • 6. OUR SOLUTIONS PAID SEARCH ORGANIC SEARCH PAID SOCIAL WEB ANALYTICS CONSULTING & CRO AMAZON ADS ECOMMERCE TECH DEVELOPMENT SERVICES Our integrated digital marketing approach helps brands own the search bar OWN THE SEARCH BAR, EVERYWHERE
  • 7. AUTOMATION Smart Campaigns Smart Bidding Dynamic Search Ads MODERN SEARCH CREATIVE EXCELLENCE Responsive Search Ads Responsive Display Ads MEASUREMEN T Prominence Metrics Non-Last Click Attribution Experiments TARGETING Detailed Demographics Advanced Audience Segments
  • 9. ADOPT A PHASED TRANSITION TO SMART BIDDING AUTOMATION MANUAL BIDDING SMART BIDDING
  • 11. • Be selective - all campaigns don’t need smart bidding! • Test Enhanced CPC | TROAS | TCPA based on business goals • Map budgets to each smart bidding algorithm • Eliminate contextual signals that corrupt the data • Change goals based on seasonality & conversion delay • Optimize creative by identifying winning phrases SIX STEP PROCESS TO LAUNCH SMART BIDDING AUTOMATION
  • 12. • Set up multiple smart shopping campaigns for top categories • Identify Target ROAS that’s realistic to maintain traffic levels • Group low priority products into a catch all smart campaign • Avoid overlap with pre-existing regular shopping campaigns • Move goals based on seasonality ARE SMART CAMPAIGNS A BLACK BOX? AUTOMATION
  • 13. INITIAL RESULTS: MACHINES VS HUMANS AUTOMATION
  • 14. CREATIVE EXCELLENCE Responsive Search Ads Responsive Display Ads
  • 15. INCREMENTAL VALUE PLATEAUS BEYOND 3 ETAS AUTOMATIONCREATIVEEXCELLENCE
  • 16. RESPONSIVE ADS BRIDGE CREATIVE & CONTEXT AUTOMATIONCREATIVEEXCELLENCE
  • 17. • Segment your brand story into 15 headlines & 4 descriptions • Test RSA for top traffic generating campaigns • Use conclusive data from step 2 to expand into other campaigns • Pin what you want your customers to see every single time! • You are now testing 100’s of ad variants. Give it time before you analyze • Measure incrementality from RSAs SIX STEP LAUNCH PLAN FOR RESPONSIVE ADS AUTOMATIONCREATIVEEXCELLENCE
  • 18. • Added RSAs in ad groups that drove 80% of total traffic • 47% higher CTR and 42% lower CPC • 50% better ROAS • 91% creative excellence score which is way above industry standard RSA DRIVES +47% CTR FOR A LEADING COMPUTER MANUFACTURER AUTOMATIONCREATIVEEXCELLENCE
  • 20. EVOLUTION TO THE DATA DRIVEN MODEL AUTOMATIONCREATIVEEXCELLENCEMEASUREMENT
  • 21. • Last click attribution data feeds incorrect signals into the AI engine • New customer acquisition gets throttled as AI chases higher ROI terms • Use NLC in Google Ads to enable better decisions by smart bidding and smart campaigns SMART BIDDING SUCCESS DEPENDS ON NLC ATTRIBUTION AUTOMATIONCREATIVEEXCELLENCEMEASUREMENT
  • 22. • Compare last clicks vs DDA data for every campaign over 4-12 weeks • Re-assess what your media plan would have been if DDA was the primary attribution • Switch to DDA retaining current budgets and bids for top performing assets. • Once data starts flowing in, adjust budgets as per step 2 to let upper funnel terms generate qualified traffic • Be prepared to see a drop in ROAS for your previously high ROAS assets with the overall account ROAS being stable • Monitor variance in data between Google Ads and your primary Analytics platform and adjust budgets and bids accordingly. SIX STEP PLAN TO SWITCH TO DDA AUTOMATIONCREATIVEEXCELLENCEMEASUREMENT
  • 23. • Client has always used last click attribution since inception • NetElixir implemented the phased approach to switch to DDA • Upper funnel campaigns started getting traction and better credit for driving conversions • ROAS (as reported through last click in GA) went up by 33% due to the redistributed spend across campaigns in Google Ads based on DDA. DRIVING SUCCESS FOR A LEADING KITCHENWARE BRAND AUTOMATIONCREATIVEEXCELLENCEMEASUREMENT
  • 24. Focus on automation, creative excellence, targeting and measurement Select smart bidding technique based on business goals and category nuances Test RSAs in top traffic generating campaigns to get statistically significant data on winning phrases Smart bidding success depends on NLC attribution MODERN SEARCH RECAP