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For	the	Bronxville	High	School	Class	of	2016
June	2016
Ned	Kenney	and	Francesca	de	la	Rama	
BHS	’06
STUFF	WE	WISH	WE	HAD	BEEN	TOLD
BEFORE	WE	WENT	TO	COLLEGE
A	Couple	of	Quick	Things…
The views and opinions expressed in this presentation are those of the authors (although, for the record, they
gleaned most of this stuff from friends and family members who are much better at life than they are). This
presentation does not necessarily reflect the views and opinions of the companies for which the authors
work, their parents, their known associates in organized crime, or their considerable networks of Myspace
friends.
Please keep in mind as you’re reading this document that it’s simply impossible to adhere to every guideline
herein. (This is especially true for the authors, who have been consistently disappointing themselves and
those around them for many years.)
[Moving from the 3rd to the 1st person…]
That	said,	we	hope	at	least	a	few	ideas	will	resonate	with	you—and	change	your	perspective/behavior	for	the	
better—as	you	prepare	to	kick	butt	in	college	and	beyond.
Good luck!
Ned Kenney
nken87@gmail.com
Francesca	de	la	Rama
2
Academic
• Leave college having forged great relationships with at least two professors. Invest in them, and help them invest in
you; take them to lunch, go to office hours, take multiple classes with them, do the readings before class, ask
questions, and get good grades. You will learn a lot from them, and you will have two real advocates when you
inevitably need a reference/recommendation.
• Course/professor selection is critical. Your best resource is people a year or two older than you.
• Ugh, GPA totally matters.
• Cheating is never worth it, and don’t sweat the people who are cutting corners. Keep your head down and get your
work done.
• Half the battle is staying organized.
o Keep	your	files	up	to	date	in	Dropbox	or	Google	Drive.	
o Use	a	calendar	app	for	keeping	track	of	deadlines	and	to-dos.
• What’s your ‘story’? Takeclasses that work toward that story. (It’s OK if the story changes.)
• STUDY ABROAD, if given the opportunity. Your stateside friends will be there when you get back. Take advantage of
an opportunity to immerse yourself in a new culture and meet new people.
3
• Course	Selection
o In	an	era	of	rapid	change,	course	content	is	less	important	than	learning	how	to think	critically,	frame	a	
question,	and	express	yourself	clearly. Think	about	the	underlying	skills	you	want	to	take	into	the	world	rather	
than	simply	punching	a	ticket.	
o Pick	courses	not	on	the	basis	of	the	description,	but	rather	on	the	reputation	of	the	professor	for	challenging	
students.	Students	tend	to	do	better	when	they	are	intellectually	engaged,	even	if	the	material	is	difficult.	
Remember	that	performing	well	in	a	class	with	a	top	notch	professor	builds	your	confidence.
o Seek	out	advice	from	older	students,	but	be	discerning	about	doing	what	they	say	in	terms	of	what	fits	best	
with	your	abilities	and	interests. Be	skeptical	about	advice	that	includes phrases	like,	‘The	professor	gives	good	
notes,’	or,	‘The	tests	are	easy or	right	from	the	book, so	you	don't	have	to	go	to	class.’
o Seek	out	smaller	classes	and	seminars,	so	that	you	get	to	know	your	professor	and	expand	your	circle	of	
friends.	
• Interacting	with	Professors
o Avoid	being	‘high	maintenance’.	Complete	assignments	on	time	and	identify	crunch	periods	ahead	of	time,	so	
that	you	can	responsibly	ask	for	an	extension.	Don't	miss	a	deadline	and	then	expect	the	professor	to	solve	
your	problem.	
o Create	a	good	impression	in	your	email	communications	with	your	professors.	Don't	use	first	names	unless	the	
professor	invites	you	to.	Don't	use	slang	and	texting	abbreviations.	
4
Academic,	ctd.
Words	of	Wisdom	from	a	Dartmouth	Professor
Work	– From	Internships	on	Up
• First priority: keep your immediate boss/supervisor happy. Good ways to do so: anticipate their needs and make
progress to address those needs before being asked.
• Appearance:
o Clothing: It’s not about the brand or the price, it’s about how well you take care of your stuff. Find a good tailor
and makesure everything fits. Keep things dry cleaned/ironed/washed/steamed/etc. Look CRISP.
o Easy on the cologne/perfume.
• Unfortunately, attention to detail really does matter.
• Actively seek feedback - but don't be annoying about it.
• Don’t be ‘that guy’ or ‘that girl’ at events with alcohol. 2 drinks, maximum.
• If you become known as unfailingly reliable, the most interesting opportunities will find you.
• If you aregoing to identify a problem, ALWAYS attempt to accompany it with a solution.
• Mistakes happen. Don’t cover them up; take immediate responsibility and move on. And don’t make the same
mistake twice.
• Keep your personal life/emotions out of the workplace.
• Don’t takenegativefeedback personally. Everyone has room to improve.
• Keep track of your most impressive accomplishments/substantive contributions in real time. This list will be
indispensable to preparing for performance reviews, negotiating a raise/promotion, and updating your resume.
• Keep the following at your desk:
5
o Napkins
o Tide	pen
o Deodorant
o Mouthwash	and	gum
o Umbrella
o OTC	and	prescription	medications
o Razor	(guys)
o Tampons	(girls)
o Fresh	pair	of	socks	and	shirt/blouse
o Lint	roller
Public	Speaking/Presenting
• Be	prepared!	Preparedness	=	confidence.	It’ll	show.
• Smile.	Throw	in	some	jokes.	Make	people	feel	at	ease.
• Good	charts	win	meetings!
• Anticipate	likely	questions/points	 of	confusion	and	address	them	proactively.	
• If	you’re	stating	something	as	a	fact,	make	sure	it’s	definitely	true.	Have	the	data	to	back	it	up.	People	will	
challenge	you	on	certain	things.	You	won’t	get	flustered	if	the	facts	are	on	your	side	AND	you	can	cite	them	
readily.
• Budget	your	time	to	end	early.	You	will	always	talk	for	longer	than	you	anticipate,	no	matter	how	many	times	
you’ve	practiced.
• SPEAK	SLOWLY.
• If	you	need	to	use	PowerPoint/Keynote,	remember	that	there	are	two	very	different	types	you	can	develop,	
depending	on	the	situation:
1) ‘Leave	behinds’,	 where	the	deck	has	to	speak	for	itself	when	it’s	sent	around	after	the	presentation.	This	
deck	is	an	example.	If	actually	presenting	it,	do	NOT	just	read	all	the	words	on	the	slide.	Outline	key	points	
in	the	notes	section	and	ask	the	audience	to	stay	with	you	rather	than	focusing	on	reading	every	word	(they	
can	do	that	later).
2) Non	‘leave	behinds’:	 you	should	have	no	more	than	20	words	on	a	slide.	Punchy	phrases,	graphics,	lots	of	
empty	space.	Use	animations	so	that	only	one	idea	shows	up	at	a	time.	
6
Talking	Good
• Stop	saying	'like'.
• Know	what	you’re	going	to	say	before	you	start	speaking.	
• Don’t	be	a	‘hostage	talker’:	avoid	telling	long	and	boring	stories.	
• Maximize	your	substance-to-syllable	 ratio.	(Sometimes	big	words	help	with	this.	Sometimes	they	don’t.)
• Don’t	start	sentences	with	'So…’.
• Don’t	interrupt,	unless	someone’s	 being	really	boring.
• Avoid	ending	statements	by	trailing	up	as	if	you're	asking	a	question…even	 though	you're	not.
• Stop	apologizing	when	you	didn’t	actually	do	something	wrong!
7
Money	Matters
• No	matter	your	academic	major	or	professional	aspirations,	take	a	couple	of	econ	classes	– including,	ideally,	one	on	
financial	markets.	A	lot	of	very	‘smart’,	‘well-educated’	people	are	financially	illiterate.	Don’t	be	one	of	them.
• Track	your	spending	(on	Mint.com,	an	Excel	spreadsheet,	an	index	card)	each	month.	Get	a	rough	sense,	at	least,	of	
where	your	(and/or	your	parents’)	money	is	going.	
• Credit	cards:	open	a	card	now	if	you	haven't	already.	Pay	off	the	balance	every	month.	Establishing	a	credit	score	
before	you	graduate	is	important	for	when	you	need	to	find	an	apartment	post-college.	Cardhub	is	a	good	resource.
• Never	go	without	health	insurance,	even	for	a	few	days;	getting	hurt	can	spell	financial	ruin.
• After	graduating	college:	Based	on	your	salary	(and	any	other	sources	of	income,	e.g.	your	parents),	stick	to	a	budget	
that	allows	you	to	put	5%	of	your	pretax	income	in	a	savings	account	(AND	contribute	to	your	401k—see	below)	
without	taking	on	debt.	This	is	your	‘rainy	day’	fund.	Keep	your	fingers	crossed	it	never	rains!
• Investing
o After	graduating	college,	max	out	your	401k	matching	at	work	(or	put	in	whatever	you	can	spare	from	your	
pretax	income	even	if	there’s	no	match)	and	get	exposure	to	financial	markets	that	way.	
o If	you	have	the	resources	to	take	on	additional	exposure	to	financial	assets,	open	up	a	personal	account	at	
Schwab,	E*Trade,	Scottrade,	Ameritrade,	et	al.	(do	your	homework	to	determine	which	is	right	for	you).
o Don't	buy	individual	 stocks	or	shares	of	‘actively	managed’	funds	(which	have	higher	fees	without	better	
performance)	- buy	Vanguard	index	funds	(for	both	stocks	and	bonds).
o You’re	young	– go	overweight	equities	(i.e.	take	on	more	risk)	but	diversify	with	bond	funds	as	well.
o Only	put	money	into	financial	assets	that	you	know	you	won’t	need	for	YEARS.	Market	fluctuations	and	fees	will	
eat	you	up	if	you	prematurely	liquidate.
8
Being	a	Modern-Day	Awesome	Chick / Real	Solid	Dude
9
• Show up on time. If you’re ‘really nice’ but you’re alwayslate, you can and should do better.
• Write a handwritten thank you note when someone goes above and beyond to help you.
• Making eye contact is almost always a good thing.
• Huge leg up if you can remember people’s names.
• Don’t make life difficult for the person doing everyone a favor. Someone’s planning an outing? Needs you to send
her money so she can buy tickets for the group? If you make her email you three times and your only response is
‘Chill out, I’ll pay you’ before begrudgingly doing so, you can and should do better.
• If you don’t take photos, that’s fine: just don’t give people who DO takethem a hard time.
• No important conversations over text message or email – do it in person.
• Always exude confidence, but never act as if you are the smartest person in the room - even if you know you
probably are.
• It takes work to be a good friend and neighbor. Most people know to avoid sins of commission. Be mindful of sins of
omission! (e.g. not RSVPing to stuff or missing a chance to do something nice for someone with minimal effort).
• Reachout to people when something bad has happened to them. They’ll always remember your kindness.
• Never make decisions when you’re angry and/or upset. Take a walk, call a friend, cool down, and then reassess the
situation. Ideally, sleep on it.
• Stay off your phone when socializing. Be fully present whenever you can!
• It's rarely the screwup that ruins careers, relationships, etc. It's the cover-up of the screwup. BE HONEST AND
ACCOUNTABLE. (Required reading, will takeyou less than an hour: 'Lying' by Sam Harris. http://bit.ly/237NGx2)
• Be direct with people and articulate your concerns/frustrations earlier rather than later. Give people a chance to fix
things. If you seethe in silence, you are not a victim.
Miscellany	to	Keep	in	Mind
• GET ENOUGH SLEEP, EAT WELL, AND EXERCISE REGULARLY.
• Avoid going ‘a level up’ in arguments, e.g. ‘People warned me you were like this,’ or ‘You’re selfish and I hate
you.’Stick to the specific issue at hand.
• Beware of people who feel backed into a corner. They do strange, unpredictable things. If at all possible, give
these people an out – e.g. if you see someone trying to walk off with your phone, say, ‘Hey, might you have
accidentally mistaken my phone for yours?’ That way, you’ve addressed the situation without having needed
to levy a serious allegation.
• Find a hobby you’re passionate about and keep at it. Volunteering, woodworking, taxidermy, philately…it
doesn’t really matter what, so long as you’re enjoying yourself and continually improving at whatever you’re
doing.
• SAY YES TO EXPERIENCES. Concerts, trips, whatever. Just say yes. The value of an experience only grows with
time: the opposite is true of most material things.
• Traveling with people is a great chance to get to know them. It’s not just about the destination; enjoy every
train ride!
• The number of people you are in regular contact with will peak during college. And that's totally OK.
Predictable, even. The rest of your 20s is about investing in the people who really matter. Surround yourself
with those who cheer your successes, pick you up when you fall, and can be trusted with confidential
information. 10
Big	Ideas	to	Guide	You
• The	golden	rule	will	almost	always	help	you	figure	out	the	‘right’	thing	to	do:	TREAT	OTHERS	THE	SAME	
WAY	YOU	WANT	TO	BE	TREATED!!	(Unless	you’re	a	masochist.)	
• There’s	no	bigger	buzz	kill	than	a	guy	who	takes	himself	too	seriously.	
• It’s	better	to	be	wise	than	right.
• People	won’t	remember	what	you	did	or	said	– they’ll	remember	how	you	made	them	feel.	
• Serendipity	can	only	happen	if	you	show	up!
• Be	a	net	‘giver’	and	avoid	sustained	exposure	to	people	who	are	‘takers’.	The	key	to	healthy	relationships	is	
reciprocity.	Good	people	find	ways	to	contribute.
• No	crying	over	spilt	milk.	Move	on.	This	approach	eliminates	like	98%	of	the	things	people	get	upset	about.
• Be	critical	 of	yourself,	but	ONLY	to	the	extent	doing	so	helps	you	improve.	Beyond	that,	cut	yourself	a	
break!
• Delayed	gratification:	Do	something	your	future	self	will	thank	you	for.
• ***Gratitude	and	positivity:	practice	them!***
o Remember	where	you	came	from	and	the	people	who	helped	you	get	where	you	are	today.
o What	happened	today	that	you’re	grateful	for?
11

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Stuff We Wish We Had Been Told Before We Went to College (2016 Edition)

  • 2. A Couple of Quick Things… The views and opinions expressed in this presentation are those of the authors (although, for the record, they gleaned most of this stuff from friends and family members who are much better at life than they are). This presentation does not necessarily reflect the views and opinions of the companies for which the authors work, their parents, their known associates in organized crime, or their considerable networks of Myspace friends. Please keep in mind as you’re reading this document that it’s simply impossible to adhere to every guideline herein. (This is especially true for the authors, who have been consistently disappointing themselves and those around them for many years.) [Moving from the 3rd to the 1st person…] That said, we hope at least a few ideas will resonate with you—and change your perspective/behavior for the better—as you prepare to kick butt in college and beyond. Good luck! Ned Kenney nken87@gmail.com Francesca de la Rama 2
  • 3. Academic • Leave college having forged great relationships with at least two professors. Invest in them, and help them invest in you; take them to lunch, go to office hours, take multiple classes with them, do the readings before class, ask questions, and get good grades. You will learn a lot from them, and you will have two real advocates when you inevitably need a reference/recommendation. • Course/professor selection is critical. Your best resource is people a year or two older than you. • Ugh, GPA totally matters. • Cheating is never worth it, and don’t sweat the people who are cutting corners. Keep your head down and get your work done. • Half the battle is staying organized. o Keep your files up to date in Dropbox or Google Drive. o Use a calendar app for keeping track of deadlines and to-dos. • What’s your ‘story’? Takeclasses that work toward that story. (It’s OK if the story changes.) • STUDY ABROAD, if given the opportunity. Your stateside friends will be there when you get back. Take advantage of an opportunity to immerse yourself in a new culture and meet new people. 3
  • 4. • Course Selection o In an era of rapid change, course content is less important than learning how to think critically, frame a question, and express yourself clearly. Think about the underlying skills you want to take into the world rather than simply punching a ticket. o Pick courses not on the basis of the description, but rather on the reputation of the professor for challenging students. Students tend to do better when they are intellectually engaged, even if the material is difficult. Remember that performing well in a class with a top notch professor builds your confidence. o Seek out advice from older students, but be discerning about doing what they say in terms of what fits best with your abilities and interests. Be skeptical about advice that includes phrases like, ‘The professor gives good notes,’ or, ‘The tests are easy or right from the book, so you don't have to go to class.’ o Seek out smaller classes and seminars, so that you get to know your professor and expand your circle of friends. • Interacting with Professors o Avoid being ‘high maintenance’. Complete assignments on time and identify crunch periods ahead of time, so that you can responsibly ask for an extension. Don't miss a deadline and then expect the professor to solve your problem. o Create a good impression in your email communications with your professors. Don't use first names unless the professor invites you to. Don't use slang and texting abbreviations. 4 Academic, ctd. Words of Wisdom from a Dartmouth Professor
  • 5. Work – From Internships on Up • First priority: keep your immediate boss/supervisor happy. Good ways to do so: anticipate their needs and make progress to address those needs before being asked. • Appearance: o Clothing: It’s not about the brand or the price, it’s about how well you take care of your stuff. Find a good tailor and makesure everything fits. Keep things dry cleaned/ironed/washed/steamed/etc. Look CRISP. o Easy on the cologne/perfume. • Unfortunately, attention to detail really does matter. • Actively seek feedback - but don't be annoying about it. • Don’t be ‘that guy’ or ‘that girl’ at events with alcohol. 2 drinks, maximum. • If you become known as unfailingly reliable, the most interesting opportunities will find you. • If you aregoing to identify a problem, ALWAYS attempt to accompany it with a solution. • Mistakes happen. Don’t cover them up; take immediate responsibility and move on. And don’t make the same mistake twice. • Keep your personal life/emotions out of the workplace. • Don’t takenegativefeedback personally. Everyone has room to improve. • Keep track of your most impressive accomplishments/substantive contributions in real time. This list will be indispensable to preparing for performance reviews, negotiating a raise/promotion, and updating your resume. • Keep the following at your desk: 5 o Napkins o Tide pen o Deodorant o Mouthwash and gum o Umbrella o OTC and prescription medications o Razor (guys) o Tampons (girls) o Fresh pair of socks and shirt/blouse o Lint roller
  • 6. Public Speaking/Presenting • Be prepared! Preparedness = confidence. It’ll show. • Smile. Throw in some jokes. Make people feel at ease. • Good charts win meetings! • Anticipate likely questions/points of confusion and address them proactively. • If you’re stating something as a fact, make sure it’s definitely true. Have the data to back it up. People will challenge you on certain things. You won’t get flustered if the facts are on your side AND you can cite them readily. • Budget your time to end early. You will always talk for longer than you anticipate, no matter how many times you’ve practiced. • SPEAK SLOWLY. • If you need to use PowerPoint/Keynote, remember that there are two very different types you can develop, depending on the situation: 1) ‘Leave behinds’, where the deck has to speak for itself when it’s sent around after the presentation. This deck is an example. If actually presenting it, do NOT just read all the words on the slide. Outline key points in the notes section and ask the audience to stay with you rather than focusing on reading every word (they can do that later). 2) Non ‘leave behinds’: you should have no more than 20 words on a slide. Punchy phrases, graphics, lots of empty space. Use animations so that only one idea shows up at a time. 6
  • 7. Talking Good • Stop saying 'like'. • Know what you’re going to say before you start speaking. • Don’t be a ‘hostage talker’: avoid telling long and boring stories. • Maximize your substance-to-syllable ratio. (Sometimes big words help with this. Sometimes they don’t.) • Don’t start sentences with 'So…’. • Don’t interrupt, unless someone’s being really boring. • Avoid ending statements by trailing up as if you're asking a question…even though you're not. • Stop apologizing when you didn’t actually do something wrong! 7
  • 8. Money Matters • No matter your academic major or professional aspirations, take a couple of econ classes – including, ideally, one on financial markets. A lot of very ‘smart’, ‘well-educated’ people are financially illiterate. Don’t be one of them. • Track your spending (on Mint.com, an Excel spreadsheet, an index card) each month. Get a rough sense, at least, of where your (and/or your parents’) money is going. • Credit cards: open a card now if you haven't already. Pay off the balance every month. Establishing a credit score before you graduate is important for when you need to find an apartment post-college. Cardhub is a good resource. • Never go without health insurance, even for a few days; getting hurt can spell financial ruin. • After graduating college: Based on your salary (and any other sources of income, e.g. your parents), stick to a budget that allows you to put 5% of your pretax income in a savings account (AND contribute to your 401k—see below) without taking on debt. This is your ‘rainy day’ fund. Keep your fingers crossed it never rains! • Investing o After graduating college, max out your 401k matching at work (or put in whatever you can spare from your pretax income even if there’s no match) and get exposure to financial markets that way. o If you have the resources to take on additional exposure to financial assets, open up a personal account at Schwab, E*Trade, Scottrade, Ameritrade, et al. (do your homework to determine which is right for you). o Don't buy individual stocks or shares of ‘actively managed’ funds (which have higher fees without better performance) - buy Vanguard index funds (for both stocks and bonds). o You’re young – go overweight equities (i.e. take on more risk) but diversify with bond funds as well. o Only put money into financial assets that you know you won’t need for YEARS. Market fluctuations and fees will eat you up if you prematurely liquidate. 8
  • 9. Being a Modern-Day Awesome Chick / Real Solid Dude 9 • Show up on time. If you’re ‘really nice’ but you’re alwayslate, you can and should do better. • Write a handwritten thank you note when someone goes above and beyond to help you. • Making eye contact is almost always a good thing. • Huge leg up if you can remember people’s names. • Don’t make life difficult for the person doing everyone a favor. Someone’s planning an outing? Needs you to send her money so she can buy tickets for the group? If you make her email you three times and your only response is ‘Chill out, I’ll pay you’ before begrudgingly doing so, you can and should do better. • If you don’t take photos, that’s fine: just don’t give people who DO takethem a hard time. • No important conversations over text message or email – do it in person. • Always exude confidence, but never act as if you are the smartest person in the room - even if you know you probably are. • It takes work to be a good friend and neighbor. Most people know to avoid sins of commission. Be mindful of sins of omission! (e.g. not RSVPing to stuff or missing a chance to do something nice for someone with minimal effort). • Reachout to people when something bad has happened to them. They’ll always remember your kindness. • Never make decisions when you’re angry and/or upset. Take a walk, call a friend, cool down, and then reassess the situation. Ideally, sleep on it. • Stay off your phone when socializing. Be fully present whenever you can! • It's rarely the screwup that ruins careers, relationships, etc. It's the cover-up of the screwup. BE HONEST AND ACCOUNTABLE. (Required reading, will takeyou less than an hour: 'Lying' by Sam Harris. http://bit.ly/237NGx2) • Be direct with people and articulate your concerns/frustrations earlier rather than later. Give people a chance to fix things. If you seethe in silence, you are not a victim.
  • 10. Miscellany to Keep in Mind • GET ENOUGH SLEEP, EAT WELL, AND EXERCISE REGULARLY. • Avoid going ‘a level up’ in arguments, e.g. ‘People warned me you were like this,’ or ‘You’re selfish and I hate you.’Stick to the specific issue at hand. • Beware of people who feel backed into a corner. They do strange, unpredictable things. If at all possible, give these people an out – e.g. if you see someone trying to walk off with your phone, say, ‘Hey, might you have accidentally mistaken my phone for yours?’ That way, you’ve addressed the situation without having needed to levy a serious allegation. • Find a hobby you’re passionate about and keep at it. Volunteering, woodworking, taxidermy, philately…it doesn’t really matter what, so long as you’re enjoying yourself and continually improving at whatever you’re doing. • SAY YES TO EXPERIENCES. Concerts, trips, whatever. Just say yes. The value of an experience only grows with time: the opposite is true of most material things. • Traveling with people is a great chance to get to know them. It’s not just about the destination; enjoy every train ride! • The number of people you are in regular contact with will peak during college. And that's totally OK. Predictable, even. The rest of your 20s is about investing in the people who really matter. Surround yourself with those who cheer your successes, pick you up when you fall, and can be trusted with confidential information. 10
  • 11. Big Ideas to Guide You • The golden rule will almost always help you figure out the ‘right’ thing to do: TREAT OTHERS THE SAME WAY YOU WANT TO BE TREATED!! (Unless you’re a masochist.) • There’s no bigger buzz kill than a guy who takes himself too seriously. • It’s better to be wise than right. • People won’t remember what you did or said – they’ll remember how you made them feel. • Serendipity can only happen if you show up! • Be a net ‘giver’ and avoid sustained exposure to people who are ‘takers’. The key to healthy relationships is reciprocity. Good people find ways to contribute. • No crying over spilt milk. Move on. This approach eliminates like 98% of the things people get upset about. • Be critical of yourself, but ONLY to the extent doing so helps you improve. Beyond that, cut yourself a break! • Delayed gratification: Do something your future self will thank you for. • ***Gratitude and positivity: practice them!*** o Remember where you came from and the people who helped you get where you are today. o What happened today that you’re grateful for? 11