SlideShare a Scribd company logo

Focusing on the Consumer: Navigating Through Moments of Growth

•Download as PPTX, PDF•
•
National Retail Federation
National Retail Federation

Presentation from Retail’s BIG Show, January 15-17, 2017. JOHN CAFARELLI, President and Founder, Ernest Supplies ROBIN HELFAND, Sweet Chief and Owner, Robin's Candy JOMAREE PINKARD, Co-Founder, Hella Cocktail Co. DAVID RABKIN, EVP and General Manager, Global Marketing, American Express

Retail
1 of 4
Focusing on the Consumer: Navigating Through Moments of Growth JOHN CAFARELLI, President and Founder, Ernest Supplies ROBIN HELFAND, Sweet Chief and Owner, Robin's Candy JOMAREE PINKARD, Co-Founder, Hella Cocktail Co. DAVID RABKIN, EVP and General Manager, Global Marketing, American Express
Moderated By: David Rabkin EVP, Head of Global Marketing Global Commercial Payments American Express Company
Jomaree Pinkard Co-Founder Hella Cocktail Co. John Cafarelli President & Founder Ernest Supplies Robin Helfand Sweet Chief & Owner Robin’s Candy
In this session you will learn to:  Consistently deliver world-class customer service in every retail format.  Anticipate and manage areas of growth.  Meet rising expectations and emerging opportunities head-on.

Recommended

#Lovethestore: When You Do Digital Right
#Lovethestore: When You Do Digital Right#Lovethestore: When You Do Digital Right
#Lovethestore: When You Do Digital RightNational Retail Federation
 
How to Turn New Customers Into Repeat Consumers
How to Turn New Customers Into Repeat ConsumersHow to Turn New Customers Into Repeat Consumers
How to Turn New Customers Into Repeat ConsumersNational Retail Federation
 
Passion, Personality and Place: Reviving the In-Store Experience
Passion, Personality and Place: Reviving the In-Store ExperiencePassion, Personality and Place: Reviving the In-Store Experience
Passion, Personality and Place: Reviving the In-Store ExperienceNational Retail Federation
 
Your Secret Weapon: Making Retail With Personality
Your Secret Weapon: Making Retail With PersonalityYour Secret Weapon: Making Retail With Personality
Your Secret Weapon: Making Retail With PersonalityNational Retail Federation
 
From Data to Delight: An Insight-Driven Revolution of the In-Store Experience
From Data to Delight: An Insight-Driven Revolution of the In-Store ExperienceFrom Data to Delight: An Insight-Driven Revolution of the In-Store Experience
From Data to Delight: An Insight-Driven Revolution of the In-Store ExperienceNational Retail Federation
 
How Data Will Replace Discounting: Lessons From Uber, Point 93 and Orchard Mile
How Data Will Replace Discounting: Lessons From Uber, Point 93 and Orchard MileHow Data Will Replace Discounting: Lessons From Uber, Point 93 and Orchard Mile
How Data Will Replace Discounting: Lessons From Uber, Point 93 and Orchard MileNational Retail Federation
 
A View From Walmart: How Retailers are Creating Economic Opportunity
A View From Walmart: How Retailers are Creating Economic OpportunityA View From Walmart: How Retailers are Creating Economic Opportunity
A View From Walmart: How Retailers are Creating Economic OpportunityNational Retail Federation
 
Data: The New Currency for Retail Marketers
Data: The New Currency for Retail MarketersData: The New Currency for Retail Marketers
Data: The New Currency for Retail MarketersNational Retail Federation
 

Recommended

#Lovethestore: When You Do Digital Right
#Lovethestore: When You Do Digital Right#Lovethestore: When You Do Digital Right
#Lovethestore: When You Do Digital RightNational Retail Federation
 
How to Turn New Customers Into Repeat Consumers
How to Turn New Customers Into Repeat ConsumersHow to Turn New Customers Into Repeat Consumers
How to Turn New Customers Into Repeat ConsumersNational Retail Federation
 
Passion, Personality and Place: Reviving the In-Store Experience
Passion, Personality and Place: Reviving the In-Store ExperiencePassion, Personality and Place: Reviving the In-Store Experience
Passion, Personality and Place: Reviving the In-Store ExperienceNational Retail Federation
 
Your Secret Weapon: Making Retail With Personality
Your Secret Weapon: Making Retail With PersonalityYour Secret Weapon: Making Retail With Personality
Your Secret Weapon: Making Retail With PersonalityNational Retail Federation
 
From Data to Delight: An Insight-Driven Revolution of the In-Store Experience
From Data to Delight: An Insight-Driven Revolution of the In-Store ExperienceFrom Data to Delight: An Insight-Driven Revolution of the In-Store Experience
From Data to Delight: An Insight-Driven Revolution of the In-Store ExperienceNational Retail Federation
 
How Data Will Replace Discounting: Lessons From Uber, Point 93 and Orchard Mile
How Data Will Replace Discounting: Lessons From Uber, Point 93 and Orchard MileHow Data Will Replace Discounting: Lessons From Uber, Point 93 and Orchard Mile
How Data Will Replace Discounting: Lessons From Uber, Point 93 and Orchard MileNational Retail Federation
 
A View From Walmart: How Retailers are Creating Economic Opportunity
A View From Walmart: How Retailers are Creating Economic OpportunityA View From Walmart: How Retailers are Creating Economic Opportunity
A View From Walmart: How Retailers are Creating Economic OpportunityNational Retail Federation
 
Data: The New Currency for Retail Marketers
Data: The New Currency for Retail MarketersData: The New Currency for Retail Marketers
Data: The New Currency for Retail MarketersNational Retail Federation
 
Trends 2017: Retail Opportunity for the Fast Changing World and the Human Mind
Trends 2017: Retail Opportunity for the Fast Changing World and the Human MindTrends 2017: Retail Opportunity for the Fast Changing World and the Human Mind
Trends 2017: Retail Opportunity for the Fast Changing World and the Human MindNational Retail Federation
 
Move Over, Globalization: Community Retail Has Arrived
Move Over, Globalization: Community Retail Has ArrivedMove Over, Globalization: Community Retail Has Arrived
Move Over, Globalization: Community Retail Has ArrivedNational Retail Federation
 
The Future of Advertising: Defining the New Rules of Consumer Engagement
The Future of Advertising: Defining the New Rules of Consumer EngagementThe Future of Advertising: Defining the New Rules of Consumer Engagement
The Future of Advertising: Defining the New Rules of Consumer EngagementNational Retail Federation
 
Tailoring the 21 Century Customer Experience
Tailoring the 21 Century Customer ExperienceTailoring the 21 Century Customer Experience
Tailoring the 21 Century Customer ExperienceNational Retail Federation
 
Revolutionizing Retail Convenience: How Shell Uses Customer Insights to Accel...
Revolutionizing Retail Convenience: How Shell Uses Customer Insights to Accel...Revolutionizing Retail Convenience: How Shell Uses Customer Insights to Accel...
Revolutionizing Retail Convenience: How Shell Uses Customer Insights to Accel...National Retail Federation
 
How Target’s Technology Team is Leading the Way on Transformation
How Target’s Technology Team is Leading the Way on TransformationHow Target’s Technology Team is Leading the Way on Transformation
How Target’s Technology Team is Leading the Way on TransformationNational Retail Federation
 
Lessons Learned from 2016 Holiday Shopping
Lessons Learned from 2016 Holiday ShoppingLessons Learned from 2016 Holiday Shopping
Lessons Learned from 2016 Holiday ShoppingNational Retail Federation
 
Cyber Security for the Small Business Experience
Cyber Security for the Small Business ExperienceCyber Security for the Small Business Experience
Cyber Security for the Small Business ExperienceNational Retail Federation
 
The Dawn of Smarter Search: Augmented Reality Technology and Online Interaction
The Dawn of Smarter Search: Augmented Reality Technology and Online InteractionThe Dawn of Smarter Search: Augmented Reality Technology and Online Interaction
The Dawn of Smarter Search: Augmented Reality Technology and Online InteractionNational Retail Federation
 
Generous Brands 2.0
Generous Brands 2.0Generous Brands 2.0
Generous Brands 2.0National Retail Federation
 
Innovation Lab 2.0: Life Changing Technologies
Innovation Lab 2.0: Life Changing TechnologiesInnovation Lab 2.0: Life Changing Technologies
Innovation Lab 2.0: Life Changing TechnologiesNational Retail Federation
 
Deloitte Shines a Spotlight on Economics and the Global Consumer
Deloitte Shines a Spotlight on Economics and the Global ConsumerDeloitte Shines a Spotlight on Economics and the Global Consumer
Deloitte Shines a Spotlight on Economics and the Global ConsumerNational Retail Federation
 
The Global Challenge to Reinvent the Last Mile in Retail: Insights From Sains...
The Global Challenge to Reinvent the Last Mile in Retail: Insights From Sains...The Global Challenge to Reinvent the Last Mile in Retail: Insights From Sains...
The Global Challenge to Reinvent the Last Mile in Retail: Insights From Sains...National Retail Federation
 
Social and the Art of the Influencer
Social and the Art of the InfluencerSocial and the Art of the Influencer
Social and the Art of the InfluencerNational Retail Federation
 
Conversational digital humans: The future of retail?
Conversational digital humans: The future of retail?Conversational digital humans: The future of retail?
Conversational digital humans: The future of retail?National Retail Federation
 
Drive enhanced customer experiences with the power of data
Drive enhanced customer experiences with the power of dataDrive enhanced customer experiences with the power of data
Drive enhanced customer experiences with the power of dataNational Retail Federation
 
Driving optimal decision-making in fresh grocery
Driving optimal decision-making in fresh groceryDriving optimal decision-making in fresh grocery
Driving optimal decision-making in fresh groceryNational Retail Federation
 
Five Guys and Flybuy - Challenges, innovations, and what's next
Five Guys and Flybuy - Challenges, innovations, and what's nextFive Guys and Flybuy - Challenges, innovations, and what's next
Five Guys and Flybuy - Challenges, innovations, and what's nextNational Retail Federation
 
Thermal intelligence - Advancing food safety and profitability for retailers
Thermal intelligence - Advancing food safety and profitability for retailersThermal intelligence - Advancing food safety and profitability for retailers
Thermal intelligence - Advancing food safety and profitability for retailersNational Retail Federation
 
NRF 2023 Back-to-Class Consumer Trends
NRF 2023 Back-to-Class Consumer TrendsNRF 2023 Back-to-Class Consumer Trends
NRF 2023 Back-to-Class Consumer TrendsNational Retail Federation
 
Unlocking the power of in-session marketing to convert the anonymous
Unlocking the power of in-session marketing to convert the anonymousUnlocking the power of in-session marketing to convert the anonymous
Unlocking the power of in-session marketing to convert the anonymousNational Retail Federation
 
Navigating uncertainty: The art and science of learning and doing 10x in a te...
Navigating uncertainty: The art and science of learning and doing 10x in a te...Navigating uncertainty: The art and science of learning and doing 10x in a te...
Navigating uncertainty: The art and science of learning and doing 10x in a te...National Retail Federation
 

More Related Content

Viewers also liked

Trends 2017: Retail Opportunity for the Fast Changing World and the Human Mind
Trends 2017: Retail Opportunity for the Fast Changing World and the Human MindTrends 2017: Retail Opportunity for the Fast Changing World and the Human Mind
Trends 2017: Retail Opportunity for the Fast Changing World and the Human MindNational Retail Federation
 
Move Over, Globalization: Community Retail Has Arrived
Move Over, Globalization: Community Retail Has ArrivedMove Over, Globalization: Community Retail Has Arrived
Move Over, Globalization: Community Retail Has ArrivedNational Retail Federation
 
The Future of Advertising: Defining the New Rules of Consumer Engagement
The Future of Advertising: Defining the New Rules of Consumer EngagementThe Future of Advertising: Defining the New Rules of Consumer Engagement
The Future of Advertising: Defining the New Rules of Consumer EngagementNational Retail Federation
 
Revolutionizing Retail Convenience: How Shell Uses Customer Insights to Accel...
Revolutionizing Retail Convenience: How Shell Uses Customer Insights to Accel...Revolutionizing Retail Convenience: How Shell Uses Customer Insights to Accel...
Revolutionizing Retail Convenience: How Shell Uses Customer Insights to Accel...National Retail Federation
 
How Target’s Technology Team is Leading the Way on Transformation
How Target’s Technology Team is Leading the Way on TransformationHow Target’s Technology Team is Leading the Way on Transformation
How Target’s Technology Team is Leading the Way on TransformationNational Retail Federation
 
Cyber Security for the Small Business Experience
Cyber Security for the Small Business ExperienceCyber Security for the Small Business Experience
Cyber Security for the Small Business ExperienceNational Retail Federation
 
The Dawn of Smarter Search: Augmented Reality Technology and Online Interaction
The Dawn of Smarter Search: Augmented Reality Technology and Online InteractionThe Dawn of Smarter Search: Augmented Reality Technology and Online Interaction
The Dawn of Smarter Search: Augmented Reality Technology and Online InteractionNational Retail Federation
 
Innovation Lab 2.0: Life Changing Technologies
Innovation Lab 2.0: Life Changing TechnologiesInnovation Lab 2.0: Life Changing Technologies
Innovation Lab 2.0: Life Changing TechnologiesNational Retail Federation
 
Deloitte Shines a Spotlight on Economics and the Global Consumer
Deloitte Shines a Spotlight on Economics and the Global ConsumerDeloitte Shines a Spotlight on Economics and the Global Consumer
Deloitte Shines a Spotlight on Economics and the Global ConsumerNational Retail Federation
 
The Global Challenge to Reinvent the Last Mile in Retail: Insights From Sains...
The Global Challenge to Reinvent the Last Mile in Retail: Insights From Sains...The Global Challenge to Reinvent the Last Mile in Retail: Insights From Sains...
The Global Challenge to Reinvent the Last Mile in Retail: Insights From Sains...National Retail Federation
 

Viewers also liked (14)

Trends 2017: Retail Opportunity for the Fast Changing World and the Human Mind
Trends 2017: Retail Opportunity for the Fast Changing World and the Human MindTrends 2017: Retail Opportunity for the Fast Changing World and the Human Mind
Trends 2017: Retail Opportunity for the Fast Changing World and the Human Mind
 
Move Over, Globalization: Community Retail Has Arrived
Move Over, Globalization: Community Retail Has ArrivedMove Over, Globalization: Community Retail Has Arrived
Move Over, Globalization: Community Retail Has Arrived
 
The Future of Advertising: Defining the New Rules of Consumer Engagement
The Future of Advertising: Defining the New Rules of Consumer EngagementThe Future of Advertising: Defining the New Rules of Consumer Engagement
The Future of Advertising: Defining the New Rules of Consumer Engagement
 
Tailoring the 21 Century Customer Experience
Tailoring the 21 Century Customer ExperienceTailoring the 21 Century Customer Experience
Tailoring the 21 Century Customer Experience
 
Revolutionizing Retail Convenience: How Shell Uses Customer Insights to Accel...
Revolutionizing Retail Convenience: How Shell Uses Customer Insights to Accel...Revolutionizing Retail Convenience: How Shell Uses Customer Insights to Accel...
Revolutionizing Retail Convenience: How Shell Uses Customer Insights to Accel...
 
How Target’s Technology Team is Leading the Way on Transformation
How Target’s Technology Team is Leading the Way on TransformationHow Target’s Technology Team is Leading the Way on Transformation
How Target’s Technology Team is Leading the Way on Transformation
 
Lessons Learned from 2016 Holiday Shopping
Lessons Learned from 2016 Holiday ShoppingLessons Learned from 2016 Holiday Shopping
Lessons Learned from 2016 Holiday Shopping
 
Cyber Security for the Small Business Experience
Cyber Security for the Small Business ExperienceCyber Security for the Small Business Experience
Cyber Security for the Small Business Experience
 
The Dawn of Smarter Search: Augmented Reality Technology and Online Interaction
The Dawn of Smarter Search: Augmented Reality Technology and Online InteractionThe Dawn of Smarter Search: Augmented Reality Technology and Online Interaction
The Dawn of Smarter Search: Augmented Reality Technology and Online Interaction
 
Generous Brands 2.0
Generous Brands 2.0Generous Brands 2.0
Generous Brands 2.0
 
Innovation Lab 2.0: Life Changing Technologies
Innovation Lab 2.0: Life Changing TechnologiesInnovation Lab 2.0: Life Changing Technologies
Innovation Lab 2.0: Life Changing Technologies
 
Deloitte Shines a Spotlight on Economics and the Global Consumer
Deloitte Shines a Spotlight on Economics and the Global ConsumerDeloitte Shines a Spotlight on Economics and the Global Consumer
Deloitte Shines a Spotlight on Economics and the Global Consumer
 
The Global Challenge to Reinvent the Last Mile in Retail: Insights From Sains...
The Global Challenge to Reinvent the Last Mile in Retail: Insights From Sains...The Global Challenge to Reinvent the Last Mile in Retail: Insights From Sains...
The Global Challenge to Reinvent the Last Mile in Retail: Insights From Sains...
 
Social and the Art of the Influencer
Social and the Art of the InfluencerSocial and the Art of the Influencer
Social and the Art of the Influencer
 

More from National Retail Federation

Conversational digital humans: The future of retail?
Conversational digital humans: The future of retail?Conversational digital humans: The future of retail?
Conversational digital humans: The future of retail?National Retail Federation
 
Drive enhanced customer experiences with the power of data
Drive enhanced customer experiences with the power of dataDrive enhanced customer experiences with the power of data
Drive enhanced customer experiences with the power of dataNational Retail Federation
 
Driving optimal decision-making in fresh grocery
Driving optimal decision-making in fresh groceryDriving optimal decision-making in fresh grocery
Driving optimal decision-making in fresh groceryNational Retail Federation
 
Five Guys and Flybuy - Challenges, innovations, and what's next
Five Guys and Flybuy - Challenges, innovations, and what's nextFive Guys and Flybuy - Challenges, innovations, and what's next
Five Guys and Flybuy - Challenges, innovations, and what's nextNational Retail Federation
 
Thermal intelligence - Advancing food safety and profitability for retailers
Thermal intelligence - Advancing food safety and profitability for retailersThermal intelligence - Advancing food safety and profitability for retailers
Thermal intelligence - Advancing food safety and profitability for retailersNational Retail Federation
 
Unlocking the power of in-session marketing to convert the anonymous
Unlocking the power of in-session marketing to convert the anonymousUnlocking the power of in-session marketing to convert the anonymous
Unlocking the power of in-session marketing to convert the anonymousNational Retail Federation
 
Navigating uncertainty: The art and science of learning and doing 10x in a te...
Navigating uncertainty: The art and science of learning and doing 10x in a te...Navigating uncertainty: The art and science of learning and doing 10x in a te...
Navigating uncertainty: The art and science of learning and doing 10x in a te...National Retail Federation
 
Building deeper empathy for your customers in uncertain times and beyond
Building deeper empathy for your customers in uncertain times and beyondBuilding deeper empathy for your customers in uncertain times and beyond
Building deeper empathy for your customers in uncertain times and beyondNational Retail Federation
 
The state of commerce: Key trends and future predictions
The state of commerce: Key trends and future predictionsThe state of commerce: Key trends and future predictions
The state of commerce: Key trends and future predictionsNational Retail Federation
 
Redefining intelligence: Exploring the latest advances in next-generation AI ...
Redefining intelligence: Exploring the latest advances in next-generation AI ...Redefining intelligence: Exploring the latest advances in next-generation AI ...
Redefining intelligence: Exploring the latest advances in next-generation AI ...National Retail Federation
 
Top global consumer trends for retailers in 2023
Top global consumer trends for retailers in 2023Top global consumer trends for retailers in 2023
Top global consumer trends for retailers in 2023National Retail Federation
 
Data-driven site selection: How understanding consumer movement drives Little...
Data-driven site selection: How understanding consumer movement drives Little...Data-driven site selection: How understanding consumer movement drives Little...
Data-driven site selection: How understanding consumer movement drives Little...National Retail Federation
 
Demystifying data: Profitability, people and the power of analytics
Demystifying data: Profitability, people and the power of analyticsDemystifying data: Profitability, people and the power of analytics
Demystifying data: Profitability, people and the power of analyticsNational Retail Federation
 
Five reasons automation will save your restaurant
Five reasons automation will save your restaurantFive reasons automation will save your restaurant
Five reasons automation will save your restaurantNational Retail Federation
 
Retail Media Networks: How the physical store will power their next phase of ...
Retail Media Networks: How the physical store will power their next phase of ...Retail Media Networks: How the physical store will power their next phase of ...
Retail Media Networks: How the physical store will power their next phase of ...National Retail Federation
 
Working together to combat organized retail crime
Working together to combat organized retail crimeWorking together to combat organized retail crime
Working together to combat organized retail crimeNational Retail Federation
 
Voice in retail: It speaks, it listens, it’s impacting our real world businesses
Voice in retail: It speaks, it listens, it’s impacting our real world businessesVoice in retail: It speaks, it listens, it’s impacting our real world businesses
Voice in retail: It speaks, it listens, it’s impacting our real world businessesNational Retail Federation
 
A look ahead to 2023: Impasse or opportunity for a new path
A look ahead to 2023: Impasse or opportunity for a new pathA look ahead to 2023: Impasse or opportunity for a new path
A look ahead to 2023: Impasse or opportunity for a new pathNational Retail Federation
 

More from National Retail Federation (20)

Conversational digital humans: The future of retail?
Conversational digital humans: The future of retail?Conversational digital humans: The future of retail?
Conversational digital humans: The future of retail?
 
Drive enhanced customer experiences with the power of data
Drive enhanced customer experiences with the power of dataDrive enhanced customer experiences with the power of data
Drive enhanced customer experiences with the power of data
 
Driving optimal decision-making in fresh grocery
Driving optimal decision-making in fresh groceryDriving optimal decision-making in fresh grocery
Driving optimal decision-making in fresh grocery
 
Five Guys and Flybuy - Challenges, innovations, and what's next
Five Guys and Flybuy - Challenges, innovations, and what's nextFive Guys and Flybuy - Challenges, innovations, and what's next
Five Guys and Flybuy - Challenges, innovations, and what's next
 
Thermal intelligence - Advancing food safety and profitability for retailers
Thermal intelligence - Advancing food safety and profitability for retailersThermal intelligence - Advancing food safety and profitability for retailers
Thermal intelligence - Advancing food safety and profitability for retailers
 
NRF 2023 Back-to-Class Consumer Trends
NRF 2023 Back-to-Class Consumer TrendsNRF 2023 Back-to-Class Consumer Trends
NRF 2023 Back-to-Class Consumer Trends
 
Unlocking the power of in-session marketing to convert the anonymous
Unlocking the power of in-session marketing to convert the anonymousUnlocking the power of in-session marketing to convert the anonymous
Unlocking the power of in-session marketing to convert the anonymous
 
Navigating uncertainty: The art and science of learning and doing 10x in a te...
Navigating uncertainty: The art and science of learning and doing 10x in a te...Navigating uncertainty: The art and science of learning and doing 10x in a te...
Navigating uncertainty: The art and science of learning and doing 10x in a te...
 
Building deeper empathy for your customers in uncertain times and beyond
Building deeper empathy for your customers in uncertain times and beyondBuilding deeper empathy for your customers in uncertain times and beyond
Building deeper empathy for your customers in uncertain times and beyond
 
The state of commerce: Key trends and future predictions
The state of commerce: Key trends and future predictionsThe state of commerce: Key trends and future predictions
The state of commerce: Key trends and future predictions
 
Redefining intelligence: Exploring the latest advances in next-generation AI ...
Redefining intelligence: Exploring the latest advances in next-generation AI ...Redefining intelligence: Exploring the latest advances in next-generation AI ...
Redefining intelligence: Exploring the latest advances in next-generation AI ...
 
Top global consumer trends for retailers in 2023
Top global consumer trends for retailers in 2023Top global consumer trends for retailers in 2023
Top global consumer trends for retailers in 2023
 
Data-driven site selection: How understanding consumer movement drives Little...
Data-driven site selection: How understanding consumer movement drives Little...Data-driven site selection: How understanding consumer movement drives Little...
Data-driven site selection: How understanding consumer movement drives Little...
 
Can resale increase foot traffic in stores?
Can resale increase foot traffic in stores?Can resale increase foot traffic in stores?
Can resale increase foot traffic in stores?
 
Demystifying data: Profitability, people and the power of analytics
Demystifying data: Profitability, people and the power of analyticsDemystifying data: Profitability, people and the power of analytics
Demystifying data: Profitability, people and the power of analytics
 
Five reasons automation will save your restaurant
Five reasons automation will save your restaurantFive reasons automation will save your restaurant
Five reasons automation will save your restaurant
 
Retail Media Networks: How the physical store will power their next phase of ...
Retail Media Networks: How the physical store will power their next phase of ...Retail Media Networks: How the physical store will power their next phase of ...
Retail Media Networks: How the physical store will power their next phase of ...
 
Working together to combat organized retail crime
Working together to combat organized retail crimeWorking together to combat organized retail crime
Working together to combat organized retail crime
 
Voice in retail: It speaks, it listens, it’s impacting our real world businesses
Voice in retail: It speaks, it listens, it’s impacting our real world businessesVoice in retail: It speaks, it listens, it’s impacting our real world businesses
Voice in retail: It speaks, it listens, it’s impacting our real world businesses
 
A look ahead to 2023: Impasse or opportunity for a new path
A look ahead to 2023: Impasse or opportunity for a new pathA look ahead to 2023: Impasse or opportunity for a new path
A look ahead to 2023: Impasse or opportunity for a new path
 

Recently uploaded

Top Rated Pune Call Girls Talegaon Dabhade ⟟ 6297143586 ⟟ Call Me For Genuin...
Top Rated Pune Call Girls Talegaon Dabhade ⟟ 6297143586 ⟟ Call Me For Genuin...Top Rated Pune Call Girls Talegaon Dabhade ⟟ 6297143586 ⟟ Call Me For Genuin...
Top Rated Pune Call Girls Talegaon Dabhade ⟟ 6297143586 ⟟ Call Me For Genuin...Call Girls in Nagpur High Profile
 
Best VIP Call Girls Noida Sector 51 Call Me: 8448380779
Best VIP Call Girls Noida Sector 51 Call Me: 8448380779Best VIP Call Girls Noida Sector 51 Call Me: 8448380779
Best VIP Call Girls Noida Sector 51 Call Me: 8448380779Delhi Call girls
 
The 15 Minute Breakdown: 2024 Beauty Marketing Study
The 15 Minute Breakdown: 2024 Beauty Marketing StudyThe 15 Minute Breakdown: 2024 Beauty Marketing Study
The 15 Minute Breakdown: 2024 Beauty Marketing StudyTinuiti
 
Supermarket Floral Ad Roundup- Week 17 2024.pdf
Supermarket Floral Ad Roundup- Week 17 2024.pdfSupermarket Floral Ad Roundup- Week 17 2024.pdf
Supermarket Floral Ad Roundup- Week 17 2024.pdfKarliNelson4
 
Best VIP Call Girls Noida Sector 50 Call Me: 8448380779
Best VIP Call Girls Noida Sector 50 Call Me: 8448380779Best VIP Call Girls Noida Sector 50 Call Me: 8448380779
Best VIP Call Girls Noida Sector 50 Call Me: 8448380779Delhi Call girls
 
Film= Dubai Call Girls O525547819 Call Girls Dubai Whsatapp
Film= Dubai Call Girls O525547819 Call Girls Dubai WhsatappFilm= Dubai Call Girls O525547819 Call Girls Dubai Whsatapp
Film= Dubai Call Girls O525547819 Call Girls Dubai Whsatappkojalkojal131
 
The 15 Minute Breakdown: 2024 Beauty Marketing Study
The 15 Minute Breakdown: 2024 Beauty Marketing StudyThe 15 Minute Breakdown: 2024 Beauty Marketing Study
The 15 Minute Breakdown: 2024 Beauty Marketing StudyKatherineBishop4
 
Indian Call Girl In Dubai #$# O5634O3O18 #$# Dubai Call Girl
Indian Call Girl In Dubai #$# O5634O3O18 #$# Dubai Call GirlIndian Call Girl In Dubai #$# O5634O3O18 #$# Dubai Call Girl
Indian Call Girl In Dubai #$# O5634O3O18 #$# Dubai Call GirlAroojKhan71
 
Best VIP Call Girls Noida Sector 55 Call Me: 8448380779
Best VIP Call Girls Noida Sector 55 Call Me: 8448380779Best VIP Call Girls Noida Sector 55 Call Me: 8448380779
Best VIP Call Girls Noida Sector 55 Call Me: 8448380779Delhi Call girls
 
Dubai Call Girls O525547&19 (Asii) Call Girls Dubai
Dubai Call Girls O525547&19 (Asii) Call Girls DubaiDubai Call Girls O525547&19 (Asii) Call Girls Dubai
Dubai Call Girls O525547&19 (Asii) Call Girls Dubaikojalkojal131
 

Recently uploaded (10)

Top Rated Pune Call Girls Talegaon Dabhade ⟟ 6297143586 ⟟ Call Me For Genuin...
Top Rated Pune Call Girls Talegaon Dabhade ⟟ 6297143586 ⟟ Call Me For Genuin...Top Rated Pune Call Girls Talegaon Dabhade ⟟ 6297143586 ⟟ Call Me For Genuin...
Top Rated Pune Call Girls Talegaon Dabhade ⟟ 6297143586 ⟟ Call Me For Genuin...
 
Best VIP Call Girls Noida Sector 51 Call Me: 8448380779
Best VIP Call Girls Noida Sector 51 Call Me: 8448380779Best VIP Call Girls Noida Sector 51 Call Me: 8448380779
Best VIP Call Girls Noida Sector 51 Call Me: 8448380779
 
The 15 Minute Breakdown: 2024 Beauty Marketing Study
The 15 Minute Breakdown: 2024 Beauty Marketing StudyThe 15 Minute Breakdown: 2024 Beauty Marketing Study
The 15 Minute Breakdown: 2024 Beauty Marketing Study
 
Supermarket Floral Ad Roundup- Week 17 2024.pdf
Supermarket Floral Ad Roundup- Week 17 2024.pdfSupermarket Floral Ad Roundup- Week 17 2024.pdf
Supermarket Floral Ad Roundup- Week 17 2024.pdf
 
Best VIP Call Girls Noida Sector 50 Call Me: 8448380779
Best VIP Call Girls Noida Sector 50 Call Me: 8448380779Best VIP Call Girls Noida Sector 50 Call Me: 8448380779
Best VIP Call Girls Noida Sector 50 Call Me: 8448380779
 
Film= Dubai Call Girls O525547819 Call Girls Dubai Whsatapp
Film= Dubai Call Girls O525547819 Call Girls Dubai WhsatappFilm= Dubai Call Girls O525547819 Call Girls Dubai Whsatapp
Film= Dubai Call Girls O525547819 Call Girls Dubai Whsatapp
 
The 15 Minute Breakdown: 2024 Beauty Marketing Study
The 15 Minute Breakdown: 2024 Beauty Marketing StudyThe 15 Minute Breakdown: 2024 Beauty Marketing Study
The 15 Minute Breakdown: 2024 Beauty Marketing Study
 
Indian Call Girl In Dubai #$# O5634O3O18 #$# Dubai Call Girl
Indian Call Girl In Dubai #$# O5634O3O18 #$# Dubai Call GirlIndian Call Girl In Dubai #$# O5634O3O18 #$# Dubai Call Girl
Indian Call Girl In Dubai #$# O5634O3O18 #$# Dubai Call Girl
 
Best VIP Call Girls Noida Sector 55 Call Me: 8448380779
Best VIP Call Girls Noida Sector 55 Call Me: 8448380779Best VIP Call Girls Noida Sector 55 Call Me: 8448380779
Best VIP Call Girls Noida Sector 55 Call Me: 8448380779
 
Dubai Call Girls O525547&19 (Asii) Call Girls Dubai
Dubai Call Girls O525547&19 (Asii) Call Girls DubaiDubai Call Girls O525547&19 (Asii) Call Girls Dubai
Dubai Call Girls O525547&19 (Asii) Call Girls Dubai
 

Focusing on the Consumer: Navigating Through Moments of Growth

  • 1. Focusing on the Consumer: Navigating Through Moments of Growth JOHN CAFARELLI, President and Founder, Ernest Supplies ROBIN HELFAND, Sweet Chief and Owner, Robin's Candy JOMAREE PINKARD, Co-Founder, Hella Cocktail Co. DAVID RABKIN, EVP and General Manager, Global Marketing, American Express
  • 2. Moderated By: David Rabkin EVP, Head of Global Marketing Global Commercial Payments American Express Company
  • 3. Jomaree Pinkard Co-Founder Hella Cocktail Co. John Cafarelli President & Founder Ernest Supplies Robin Helfand Sweet Chief & Owner Robin’s Candy
  • 4. In this session you will learn to:  Consistently deliver world-class customer service in every retail format.  Anticipate and manage areas of growth.  Meet rising expectations and emerging opportunities head-on.